Seminar Report On

TEAMVIEWER

BHAGWAN MAHAVEER COLLEGE OF ENGG. & TECHNOLOGY, SURAT 395 009. (GUJARAT, INDIA) DEPARTMENT OF COMPUTER SCIENCE &ENGINEERING

A Seminar Report On TEAM VIEWER

Prepared By Roll No Class Semester Year : Patel Pankti Bharatkumar : 09/co/121 : B.E. III yr (Computer) : Vth : 2011 2012

CERTIFICATE

This is to certify that Miss. Patel Pankti Bharatkumar, Roll No. 09co121 of Third year (5thsem) Computer Science and engineering have successfully delivered the seminar on TEAM VIEWER. The report work prepared by them is found satisfactory. Place: Surat Date: 10/8/2011

Director Mr. V. P. Bhatia

H.O.D Mrs. Twinkle Ankleswariya

Acknowledgement

I would like to take this opportunity to bestow my acknowledgement to all the persons who have directly or indirectly availed me in guiding my seminar.

I am grateful to my college and university for giving me the opportunity to give seminar on this topic which will be the building a step for my bright future.

The assiduous help presumed by Mrs. Twinkle Ankleswariya (Department In charge Computer Science &Engineering Department) my seminar guide was the inevitable part of the successful consummation of our seminar. I sincerely thank him for his guidance and helpfulness through the hard and easy timing during the preparation of the seminar.

ABSTRACT

Team viewer is a computer software package for remote control, desktop sharing and file transfer between computers. The software operates with the Microsoft Windows, Mac OS X, Linux, iOS, and Android. It is possible to access a machine running Team Viewer with a web browser. While the main focus of the application is remote control of computers, collaboration and presentation features are included. Team Viewer GmbH was founded in 2005 in Uhingen, Germany. With Team Viewer, you can establish a connection to any computer via the Internet and control it remotely or simply present your own desktop all without worrying about firewalls, IP addresses or NAT. A fast start and a rapid growth have led to several million installations of the Team Viewer software and to users in more than 200 countries around the globe within a short span of time. The software is available in more than 30 languages. Team Viewer is used a million times around the world for giving spontaneous support over the internet or for accessing unattended computers (e.g. remote support for servers). Depending on the configuration of Team Viewer this means that the remote computer can be controlled as if you were sitting right in front of it. Is the user who is logged on to a remote computer a Windows, Mac or Linux administrator, he/she will be granted administrator rights on that computer as well.

CONTENTS
1. Introduction

2. About team viewer

3. Types of team viewer

4. The interface

5. Types of connection nodes

6. Applications

7. Advantages and disadvantages

8. Versions of Team Viewer

9. Conclusion

1. INTRODUCTION_________________________________
Team viewer is a computer software package for remote control, desktop sharing and file transfer between computers.

Why team viewer?

Team viewer is our solution for easy and friendly desktop sharing. You can remote control a partners desktop to give online assistance, or you can show your screen to a customer-all without worrying about firewalls, IP addresses and NAT. The software operates with the Microsoft Windows, Mac OS X, Linux, iOS, and Android. It is possible to access a machine running Team Viewer with a web browser. While the main focus of the application is remote control of computers, collaboration and presentation features are included. Team Viewer GmbH was founded in 2005 in Uhingen, Germany. With Team Viewer, you can establish a connection to any computer via the Internet and control it remotely or simply present your own desktop all without worrying about firewalls, IP addresses or NAT. Team Viewer allows a VPN (Virtual Private Network) connection to be established between client and server. Team Viewer uses a full encryption.

2. About Team Viewer________________________________

Team Viewer GmbH was founded in 2005 in Uhingen, Germany. A fast start and a rapid growth have led to several million installations of the Team Viewer software and to users in more than 200 countries around the globe within a short span of time. The software is available in more than 30 languages. Team Viewer is used a million times around the world for giving spontaneous support over the internet or for accessing unattended computers (e.g. remote support for servers). Depending on the configuration of Team Viewer this means that the remote computer can be controlled as if you were sitting right in front of it. Is the user who is logged on to a remote computer a Windows, Mac or Linux administrator, he/she will be granted administrator rights on that computer as well. This software is available with three different types of license: 1.] Proprietary 2.] Free 3.] Private

At the present moment Team Viewer is in use on more than 100,000,000 computers. International top corporations from all kinds of industries (including such highly sensitive sectors as banks and other financial institutions) are successfully using Team Viewer.

3. TYPES OF TEAM VIEWER________________________

Team Viewer is available in two types: 1. To run without installation 2. To install

1) To Run without installation: Download the setup file from Team Viewer s website. Open the folder on your computer where you saved it and double-click on it to begin. Select Run and click on Next. Accept the License agreement and click on Next to launch Team Viewer.

2) To install: Start the setup-file you downloaded - a wizard leads you through the installation steps: 1. Welcome to TeamViewer Click on Next to continue the installation process. If the checkbox Show advanced settings is not activated the steps 5, 6 and 7 will be skipped. 2. Environment Choose whether you use TeamViewer in a commercial environment (e.g. support, presentations, home office, desktop sharing with colleagues, etc.) or in a private environment (e.g. connections to friends or relatives or to your own computer). If both is the case then please activate the option both of the above.

3. License agreement Read the license agreement, check I accept the terms in the license agreement if you agree. If you have selected private use in step 2 please confirm this in the scope of the license agreement via the option I agree that I will only use TeamViewer for non-commercial and private use. Click on Next to continue.

4. Choose installation type Select Normal Installation in order to start TeamViewer via the Windows start menu later on if needed. Activate the checkbox Start automatically with Windows if you want to start TeamViewer as a Windows system service. Windows. If you decide to start TeamViewer automatically with Windows, please set a secure password which you need to repeat in the Confirm password field. 5. Install VPN adapter (optional) Activate the checkbox Use TeamViewer VPN, if you would like use TeamViewer VPN. You can find further information in the chapter 8.5 VPN connection. 6. Choose installation location (optional) Choose your destination folder for the installation and click on Next to continue. 7. Choose start menu folder (optional) Choose the start menu folder into which the TeamViewer shortcuts should be placed. Click on Install to start the installation. 8. Completing the TeamViewer setup wizard Click on Finish to close the wizard.

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4. THE INTERFACE_________________________________
The TeamViewer main window is separated into two sections: Wait for session In this section you find your TeamViewer-ID and the session password. Give this data to your partner and he can connect to your computer. (If you have defined a fixed passwords it will read there User-defined instead of the 4-digit password.) By a click on the password field a menu will open up, allowing you to change the automatically generated password or copy it to the clipboard (copy + paste function of Windows). In addition you can define a fixed password. Via the link Configure permanent access to this computer you will have the option of starting TeamViewer with Windows and setting a fixed password whereby your computer will be available through TeamViewer around the clock. Create session In this section you can enter your partners ID if you want to initiate a connection. Select your TeamViewer mode here: Remote Support: For remote control and desktop sharing. Presentation: For showing your desktop or a single window to a partner. File Transfer: For transferring files from or to your partners computer. (You can also start the file transfer option later during remote support). VPN: For establishing a VPN connection to your partner. For this purpose, TeamViewer VPN needs to be installed.

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5. THE DIFFERENT CONNECTING MODES:__________

Team viewer provide with four different connecting modes:-

1. Remote Support

2. Presentation

3. File Transfer

4. VPN (Virtual Private Network)

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Remote Support:
Delights you with instant, effective support. This enables Desktop sharing and remote control, including being able to transfer files between the PCs. Connecting to a partner Via the remote support mode you can remotely control your partner's computer. This chapter describes how to connect to a partner either by using TeamViewer on both sides or using TeamViewer QuickSupport on your partners side. Other possibilities of how to connect as well as additional functions for the remote support are described in chapter 5 Remote Support - advanced functions. How to connect to a partner: 1. Start TeamViewer on your computer. 2. Ask your partner to start TeamViewer or TeamViewer Quick Support. 3. Ask your partner for his ID and the session password. 4. Select the connection mode Remote support and enter your partner's ID in the field ID in the section Create session. 5. Click on Connect to Partner. The TeamViewer Authentication dialog opens. 6. Enter the session password of the remote computer. You are connected to your partners computer.
.

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Remote Control The remote window This chapter discusses your possible actions and options within team viewer when you are already connected to a partner. In the remote control window you can control your partners computer as if you were sitting in front of it. You can use keyboard and mouse to control your partners computer.

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PRESENTATION:-

How to connect with a partner: In the presentation mode an image of your desktop is transmitted to your partner's computer your partner does not necessarily have to run the TeamViewer software. For particularly spontaneous presentations the Quick Connect button would be best suited This chapter describes how to establish a presentation session between two TeamViewer full versions or a TeamViewer full version and a TeamViewer Quick Support in just a few steps. How to connect with a partner for a presentation: 1. Start TeamViewer on your computer. 2. Ask your partner to start TeamViewer or TeamViewer Quick Support. 3. Ask your partner for his ID and the session password. 4. Select the option Presentation in the section Create session and enter your partner's-ID in the ID field. 5. Click on Connect to Partner. y The TeamViewer Authentication dialog opens. 6. Enter the session password. y You are connected to your partners computer.

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The Presentation Control Window . Close Connection

Quits s the current connection and closes the remote window.

Extras Connection Info

Opens the Connection Information window.

Chat
Opens a chat window.

Switch sides with partner

Toggles the direction, so you can see your partners desktop.

Pause presentation (Hotkey: Pause)

Freezes your screen on the monitor of your partner so you can do things on your desktop your partner should not see.

Continue presentation (Hotkey: Pause)

Live presentation continues (only available if you have paused the presentation first).

Disable Remote Input

This is the default mode. Your partner can only view your desktop. Your partners mouse clicks are transferred as red dots to your monitor- so your partner can highlight interesting points of your presentation. If you change this setting your partner will be able to control your computer.

Remove wallpaper
Removes your wallpaper so that a faster connection can result.

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Whiteboard
Displays a drawing palette. With the tools in the drawing palette you can draw or write anything on the desktop.

Show single window

Allows you to select a single window. Afterwards only this window is transferred to your partners screen. A crosshairs cursor appears, click on the title bar of a local window. Afterwards only this window is transferred to your partner. Please note, that the full desktop is transferred again, if you close the window.

Select whole desktop

Click on this icon to show your whole desktop again (only available if you previously clicked on Show single window).

Quality
Auto select Adjusts quality and speed automatically to the available bandwidth Optimize speed Optimizes the speed of the connection, the quality will be reduced - ideal for remote control Optimize quality Optimizes the quality - ideal for presentations. Custom settings Activates the quality mode custom settings. Edit custom settings Opens the Custom settings window in which you can determine quality settings by yourself.

Monitor
Show monitor n Presents only the selected monitor to your partner. Show all monitors If you partner has multiple screens, you have the possibility to display them all simultaneously.

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Whiteboard Control Pauses the drawing mode for you to control the computer normally. Eraser Deletes parts of the drawings. In the collapsible menu you can determine the tool size. Pencil Enables you to make freehand drawings. In the collapsible menu you can determine the color and the size of the pencil. Highlighter For highlighting text In the collapsible menu you can determine the color and the size of the pen. Rectangle Draws a rectangle. In the collapsible menu you can determine the color of the frame and the filling as well as the width of the line. Press Ctrl while drawing in order to draw a square and Shift for drawing a concentric square. Ellipse Draws an ellipse. In the collapsible menu you can determine the color of the frame and the filling as well as the width of the line. Press Ctrl to draw a circle and Shift to draw a concentric ellipse. Text Lets you write a text .Click on this symbol again to stop writing. In the collapsible menu you can determine the font size, color and type. Balloon Draws a speech bubble. Click on the place where you would like to create a speech bubble, write your comment and, finally, click on the place the speech bubble is supposed to point at. In the collapsible menu you can determine the font size, color and type. Delete Deletes the complete drawing. Save Saves the complete screen together with the whiteboard sketch as a PNG image.

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File transfer: The file transfer window The File Transfer window allows you to send files to and receive files from your partners computer. 1. Click on the Open File Transfer Icon in the remote window. 2. Select the File transfer mode when starting the connection. The file transfer dialog allows you to send and receive files and folders. File transfer actions: In the file transfer dialog you see your file system on the left and your partners file file system on the right side. There are few buttons to control the file transfer operations:
Refresh (Hotkey: F5) Refreshes current folder. Delete (Hotkey: del) Deletes the selected files or folders. Create a new folder Creates a new folder. Browse to parent folder (Hotkey: Backspace) Moves to the parent folder. Browse to drives ( Hotkey: Ctrl+ Backspace) Moves to the drive view. You can also reach special Windows folder such as documents and desktop here. Send (Hotkey F11) Sends the selected files and folders to the remote machine. Receive (Hotkey F11) Transfers the selected files and folders from the remote machine to the local machine. Rename To rename a file or folder click once on an already selected item to make the name editable.

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The file transfer log file:

On your partners site all file system operations are logged to a log file window.

The file transfer log dialog lists all file system operations on the remote computer.

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VPN connection:
With the VPN option you can establish a virtual private network between you and your partner. Two computers that are connected with VPN are in a common network. You can access the network resources of the other computer and accordingly your partner also can access the resources of your own local machine. 8.5.1 Examples for the usage of Team Viewer VPN You can print documents on the shared printer of the remote computer You can use an application locally on your machine which accesses a remote database by having a VPN connection to the remote database server. Make peripheral devices (e.g. printer) and files in your local network accessible for external partners. In the support case, access remote databases from your local frontend (e.g. SQLServer Management Studio). Prerequisites A prerequisite for the use of Team Viewer VPN is that Team Viewer is installed on both sides with the option Use Team Viewer VPN.

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Connecting to a Partner This section describes how to establish a VPN connection from Team Viewer to Team Viewer in a few simple steps (VPN is not supported by Team Viewer Quick Support). Alternatively, you can click on the menu bar item Extras, then VPN and Start in the remote control, window during a remote control session. How to establish a VPN connection: 1. Start Team Viewer and click on the Remote Control tab. 2. Ask your partner to start Team Viewer and to click on the Remote Control tab. 3. Ask your partner for his Team Viewer ID and the password which are displayed in the Wait for connect area. 4. In the Create Session area, select the VPN option and enter the ID of your partner in the Partner ID field. 5. Click on Connect to partner. The Team Viewer Authentication dialog opens. 6. Enter the password of the remote computer and click on Log On. You are connected to your partners computer and the VPN - Team Viewer dialog appears. Operations in the VPN - Team Viewer Window In the VPN - Team Viewer window, you have the following options: In the Current VPN Connection drop-down menu, you can define in case of multiple VPN connections to which connection the information displayed in the dialog and possible actions refer. If you click on the Close connection button, you can close the selected connection.

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In the Status section, you can see your IP address and the IP address of your partner. In the Actions section, you can test the VPN connection using two buttons: The Share files via Explorer button opens Windows Explorer with access to the remote files. (Please note that you may have to authenticate yourself at the remote computer.) The Test ping button sends a ping signal for testing the network

The VPN Team Viewer dialog

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APPLICATIONS:
Remote support without installation

Remote access to unattended computers

Highest security standard

File transfer

Works behind firewalls

Fast return on investment

Optimized performance

One solution for everything

Let us now take an overview of every application in brief.

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Remote support without installation

With Team Viewer you can remotely control any PC anywhere on the Internet. No installation is required, just run the application on both sides and connect - even through tight firewalls.

Remote access to unattended computers

Easily get direct 24/7 access to unattended computers and servers. The best thing about it: no additional costs for permanent installation on your customers computer, office computer, or home computer.

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Highest security standard

Team Viewer is a very secure solution. All versions feature completely secure data channels with key exchange. Encryption and Authentication Team Viewer works with a complete encryption based on RSA public/private key exchange and AES (256 Bit) session encoding. As the private key never leaves the client computer, it is ensured by this procedure that interconnected computers including the Team Viewer routing servers - cannot decipher the data stream. Each Team Viewer client has already implemented the public key of the master cluster and can thus encrypt messages for the master server and check the signature of the master, respectively. The PKI (Public Key Infrastructure) effectively prevents "Man-in-the-middle-attacks". Despite the encryption the password is never sent directly but only through a challenge-response procedure and is only saved on the local computer.

Password Protection For spontaneous customer support Team Viewer (Team Viewer Quick Support) generates a session password (one-time password). If your customer tells you his/her password you can connect to the customer's computer by entering the ID and password. After a restart of Team Viewer on the customer's side a new session password will be generated so that you can only reach your customer's computers if you are explicitly invited to do so. When deploying Team Viewer for unattended remote support (e.g. of servers) you set an individual fixed password which secures the access to this computer.

File transfer
Team Viewer comes with integrated file transfer that allows you to copy files and folders to and from a remote partner-which also works behind firewall
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Works behind firewalls

The major difficulties in using remote control software are firewalls and blocked ports , as well as NAT routing for local addresses. If you use Team Viewer you don't have to worry about firewalls: Team Viewer will find route to your partner.

Fast return on investment

Inexpensive Team Viewer license fees will pay off very quickly due to time and cost savings. Private users can even use it for free!

Optimized performance
Whether you have a LAN or dial-up connection, Team Viewer optimizes display quality and speed depending on your network connection.

One solution for everything

y While most competitors offers different packages for remote support, remote administration, training and sales (and also charge for them...) y Team Viewer is the one-stop solution for everything you need. y Team Viewer includes all modules in one simple and very affordable package.

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ADVANTAGES AND DISADVANTAGES: ADVANTAGES:

Very easy to use All you have to do is just download the software from its site www.teamviewer.com and run it on your pc, not even compulsory to install it. Support for chat, voice and video You can also chat with your partners, can conduct video conference type or have a voice talk. Record sessions You can record your current sessions for future use. Transfer files You can easily transfer files to and from a remote desktop to a local desktop. Firewall bypass. With team viewer you need not worry about any kind of firewalls, it can easily pass over the firewalls and run on your PC. The ID idea works great. With the help of ID you can keep your connection secure with your partners only else it would be possible for any unknown person to access your PC without any conformation from you.

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DISADVANTAGES:
Session hijacked Session hijacking is the act of taking control of a user session after successfully obtaining or generating an authentication session ID. Session hijacking involves an attacker using captured, brute forced or reverseengineered session IDs to seize control of a legitimate user's Web application session while that session is still in progress. You have someone on the other end telling you the login and password numbers: You cannot establish connection unless you get to know the password of your partner. So every time you need to connect to your partner you would need him telling you his ID and password, after which only you can get connected.

RECENT CHANGES IN TEAMVIEWER:

y Audio / Video Conferences: The most comprehensive innovation in new version of Team Viewer is the new VoIP (Voice over IP) audio and video capability. It enables you to talk to your customers for free and to give your sessions a more personal touch using a webcam. y Application selection: Present only selected applications instead of your whole desktop. y Improved performance: Team Viewer 5 is even faster than Team Viewer 4, especially in routed connections behind firewalls.

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CONCLUSION:
y It has helped in many ways. y We dont have to work late at night in the office.

y Team Viewer is an excellent solution for collaborating with your team across computers and locations.

REFERENCES:
http://teamviewer.com/

http://wikipidea.org/

http://webopedia.com/

TeamViewer_brochure

Team viewer_ manual

TeamViewer_SecurityStatement

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