NIRMA UNIVERSITY INSTITUTE OF LAW

ECONOMICS REPORT PROJECT On

A report on GUJARAT STATE ROAD TRANSPORT CORPORATION (GSRTC)

Submitted to Mr. Arun Prasad, Faculty of Economics Submitted by Yash Sampat 10BBL113, BCOMLLB (H) D Section, 3rd Semester On 11st August 2011

CERTIFICATE
This is to certify that Mr. Yash Sampat a student of Third Semester of Institute of Law, Nirma University of Science & Technology has sincerely completed three weeks of PROJECT WORK from (3rd August, 2011 to 20th August, 2011) under my guidance & Supervision and his participation as a student was found to be good during this period.

Date: 20 August, 2011.

(Signature of the concerned Professor)

PREFACE
This project is an outcome of three weeks of project work given by Institute of law, Nirma University of Science & Technology for the students of third semester. The main constituents of the project were to have a thorough research on the topic of GSRTC which is an exploratory study of the Gujarat State Road Transport Corporation.

Based on the research we had to explore different features and developments in State board Transport Corporation. I have tried my best to do justice with the Economics project that was assigned to me during the period of three weeks.

Yash Sampat 10BBL113

Declaration
The text reported in the project is the outcome of my own efforts and no part of this report has been copied in any unauthorized manner and no part in it has been incorporated without due acknowledgement There are also some references and statistics exactly taken from the GSRTC site since everywhere similar types of explanations were available I acknowledge Mr. Arun Prasad, the faculty of economics for the project topic

Yash Sampat (10BBL113)

LITERATURE REVIEW
Title
Explorative Study report on Gujarat State Road Transport Corporation
Web resources 1. http://www.ahmedabadmirror.com/printarticle.aspx?page=comments&action=add&sectid= 3&contentid=20110611201106110254449628ea81c86&subsite= Title: State transport to get FB boost An article on Gujarat State Road Transport Corporation creating a community on Facebook to make its services popular among the youth. By Ruturaj.Jadav Posted On Saturday, June 11, 2011

2. epaper.dnaindia.com/.../epaperpdf%5C07062011%5C6ahm%20main%20edition-pg50.pdf- luxury ride DNA This article throws the light on the recent development and the launch of the Mercedes bus by the GSRTC

3. www.gsrtc.in

Power Point Presentation

Power Point Presentation on the research study exploring the facets of GSRTC

GSRTC: An Introduction GSRTC known as Gujarat State Road Transport Corporation, is a public transportation corporation in Gujarat which provides Public transit facility within Gujarat and to the neighbouring states i.e. Rajasthan, Madhya Pradesh and Maharashtra and within the union territories of Daman and Diu and has enabled its transport service to the most remote villages of the state, thus connecting one village to the other at its door-step. This providing of door to door service feature of the corporations transport network and service providing is a very unique in itself as it connects one village to the other village feasibly. It marks its existence on 1st May 1960 and since five decades it has expanded the transport network to 16 Divisions,126 Depots,226 bus stations,1,554 pick up stands,8,000 buses etc and has marked its achievement in the fields of induction of new buses, restructuring, infrastructural development, passengers facility schemes. The following report will showcase an exploratory study on GSRTC highlighting its features, services provided, achievements and recent development.

Services provided The various services and facilities provided to the passengers availing the State Transit buses are:Mofussil Services These services include connecting of major cities, smaller towns and villages within Gujarat. Examples: Bus Service from Ahmedabad to Sarangpur, Surat to Dwaraka etc. Intercity bus service: It includes the service connecting major cities like Ahmedabad, Vadodara, Surat and Rajkot.

Interstate bus services:

It includes the service connecting various cities of Gujarat to the neighbouring states of Madhya Pradesh, Maharashtra and Rajasthan City services: It provides city bus services at Surat, Baroda, Rajkot, Gandhinagar-Ahmedabad within the other cities in state of Gujarat. Parcel Services: It is the Service provided for transporting goods from one place to another place within the state, union territories and the neighbouring states. *The state road transport also provides special bus route services for Festivals, Industrial zones, schools and colleges, pilgrim places and also offers educational trips to the students.

Developments in GSRTC This section deals with the developments and the initiation made by GSRTC in field of IT and introduction of other schemes to provide passengers comfortable facilities and a smooth journey in their buses.

Development of IT service systems With the increase in globalization and the technologies becoming more advanced and modern, the government system too is getting tech-savvy by adopting the E- Governance system. Similarly the government transport system most prosperous state of India i.e. Gujarat State Transport Corporation is also switching over to the e-governance system. Some highlights of the E Governance system of GSRTC are:Implementing Conductor Way Bill Accounting System at 125 Depots Computerization of Central stores and divisional office and introducing the connection of GSWAN (Gujarat State Wide Area Networking) in Central Office, Central Stores and all 16 Divisional Offices and 100 Depots along with introducing the system of issuing of Computerized Pass for the passengers including the students. GSRTC is the First in country to introduce GPS/GIS based Bus Tracking & Monitoring System in luxury buses, indicating the adaptation of new technology systems by the state government for the surveillance and security purposes and also for the technological advancement of the most prosperous state of the country. 7700 Electronic Ticketing Machines have been introduced in all 7000 Schedules. Inventory Management System has been implemented successfully. Computerization of Laboratory testing analysis at Central Store Pay Bill and Provident Fund System of all employees have been computerized. Carrying out of the statistical analysis through computerized system

Bio Matrix attendance system has been established at all divisional offices and central offices. GSRTC have launched its own website www.gujaratsrtc.com. Online time table for express services has been uploaded on website and is also available through SMS service Internet based online passenger reservation system for passengers as well as E-Ticketing has also been made available by the state transport board. Recruitment of the staff is now also conducted online

Future Development Plans GSRTC has planned to introduce, integrated Depot Management System consisting of all activities of its bus depots along with online fleet management system in order to get public information and establishment of online bus tracking system in its all the buses and the states road transport corporation has also aimed to introduce public entertainment systems in its buses as well as its major bus depots, adding to the comfort of the passengers.

Other Developments
This section of the report will deal with the developments recently taken place An article on GSRTC and AMTS planning on not to give gutkha ads for public awareness

The Gujarat State Road Transport Corporation (GSRTC) and Ahmedabad Municipal Transport Service (AMTS) have planned not to display gutkha and pan masala advertisements in their buses from New Year, keeping in mind the hazardous effects the items have on the health. These two transport services informed this to Gujarat high court during the hearing of a PIIL challenging display of gutkha and pan masala advertisements in buses. "It is expected that gutkha, cigarette and other injurious items like pan masala, if made from prohibited items, shall not be displayed either by the AMTS or GSRTC," a bench consisting of chief justice SJ Mukhopadhaya and justice Akil Kureshi passed the order while disposing the PIL. GSRTC officials filed an affidavit stating that they have decided not to display advertisements of gutkha or pan masala in their buses. AMTS also affirmed that it will not promote gutkha, pan masala and bidis through its latest tenders floated to invite advertising agencies for the same. A PIL challenging display of advertisements of pan masala and gutkha in city buses was filed as it was found hazardous to health. He said the government should not allow promotion of such products through advertisements in the buses. During the hearing, Dr Pankaj Shah, director of Gujarat Cancer Research Institute (GCRI), submitted a report which read that gutkha and pan masala contain injurious substances. Quoting reports from the Food and Drugs laboratory of Vadodara, Rajkot and Kutch, Parghi told the court that most of the samples of gutkha and pan masala taken for examination were found to be adulterated with magnesium carbonate. The counsel added, in view of such reports, it is abundantly clear that most of the products _ gutkhas or pan masalas are all injurious to health. "Their promotion thus should not be allowed."

The Supreme Court had ordered the manufacturers of gutkha, tobacco and pan masala to restrain from using plastic for making the sachets of the items, with effect from March 2011. Thus withstanding the decision of the Supreme Court and the affidavit GSRTC and AMTS had decided together not to give ads of Guthka, Cigarettes and other health hazardous items. 1. Introduction of new Mercedes AC and Volvo buses in Ahmedabad, Surat and Baroda

The Gujarat State Road Transport Corporation had proposed to introduce AC and Volvo bus service from Nehru Nagar and Bopal for the cities of Vadodra and Surat. This initiation is a relief for those passengers who frequently travel to Geeta Mandir depot to avail the bus service for these cities. It was stated by an official that these developments were taking place keeping in mind the condition of the travelers from the western part of Ahmedabad. It was further said that the development will just not only increase the number of the users of State Road Transports service but will also attract the passengers. To increase the passengers comfort, the board had also planned to introduce a waiting lounge with entertainment facilities for the passengers and especially for those availing Volvo and AC Buses. The bus for Surat will be available twice a day from Bopal and the frequency will be of one hour interval. Apart from Bopal, bus stops would also be introduced at ISKON Circle, Shivranjani cross roads, Nehru Nagar, Paldi, Geeta Mandir and CTM. The fares for the buses are given as follows: 1. Vadodra: Rs. 168 for Volvo and Rs. 120 for AC Buses.

2. Surat: Rs. 404

Achievements
GSRTC has brought transport service at the door steps of the passangers, almost covering the whole State. Almost 25 lakh passengers use the facilities of the GSRTC daily which takes them to different places at an extremely reasonable cost. It is possibly the single largest employer in the Government sector in the State.

GSRTC has introduced various innovations in its functions like e-ticketing machine on all schedules, on-line time table for buses on web-site and on-line passenger reservation system. Over 8 lakh students are given concessional travel passes in GSRTC buses, which is free for girls and discounted for male students by 82.5%. GSRTC is also developing all major bus terminals in the Public Private Partnership Mode bringing it on par with international bus terminals.

GSRTC is committed in providing service at reasonable cost to all sections of the society with special emphasis in rural areas and the student community.

Development taken place for the above achievement Induction of New Buses: 1. For public passengers, GSRTC have inducted 3700 new Buses in the last three years. Year 2005-06 2006-07 2007-08 2008-09 Total Diesel 1000 700 1000 562 3242 CNG 200 300 500 460 1460 Total 1200 1000 1500 1002 4702

These new buses are compatible with that of private sectors in terms of design, appearance and passenger comforts. These buses have also been provided with passenger facilities like Comfortable seating arrangements, FM Radio, Mobile phone facility. In addition to this, Luxury buses have been equipped with DVD/TV. Infrastructural Development: 22 new bus terminals have been constructed and made operational at the cost of Rs.15.32 Crore. 26 Urban and 13 Rural pick up stands have been constructed from the fund of M.L.A./ M.P./N.G.Os. Under "Nirmal Gujarat 2007", GSRTC has taken special drive for upgradation of its bus terminals to improve infrastructural facilities and public amenities like toilet blocks, Drinking water facilities, Seating arrangement, Citizen Service Center, Road pavement, Signages, Time-Table etc. GSRTC has undertaken major initiative to develop state-of-art bus terminals all over Gujarat by attracting private investment through Public-Private-Partnership. A pilot project covering seven bus terminals, two at Ahmedabad, two at Surat, two at Baroda and one at Mehsana is to start soon. Gandhinagar Bus Station has been upgraded at the cost of Rs.2.85 Cr. by the funding of IOC. Satellite bus station at Krishnanagar (Naroda) at the cost of Rs.2.00 Cr.. Satellite bus stations at Subhashbridge ( Ahmedabad), Nizampura ( Baroda) and Udhana (Surat). GSRTC has made operative CNG fueling station at Gandhinagar, Ahmedabad, Baroda and Surat. Work at other 7 locations is in progress.

Passenger Friendly measures & introduction of new schemes Monthly/Quarterly pass scheme at the rate of 50% fare for daily commuters. Free traveling for village girl students. Travel in express buses at ordinary fares up to the distance of 30 kms. Free traveling age limit for children has been increased from 3 years to 5 years. Free luggage carrying capacity has been increased from 15 kg. to 25 kg per passenger.

Concession on Return Journey Ticket, Group booking Tickets and also Weekly travel Scheme at the rate of Rs.700 Introduce scheme of Private Booking Agents at the door step of traveling public. Mobile phone facility has been introduced with the help of Airtel and Vodafone in new Buses. Operation: Continuous rise in monthly income since last three years, Rs.5.55 Cr. earning on 03.11.2008 which is the ever highest daily income in the history of GSRTC Losses of GSRTC have been drastically reduced from Rs.383 Cr. in Yr.01-02 to Rs. 39 Cr. in Yr. 08-09. Number of push start vehicles brought down to Zero. Rate of Break downs per 10000 kilometers has been decreased from 0.50 to 0.36. Number of off road vehicles is drastically reduced from about 1400 in early 2000s to 600 in the year 08-09.

Performance Analysis
The performance analysis of the State Transport is presented here with a comparison of the performance in the year 1961 with the year 2007-08, showcasing the development and improvement in the services of GSRTC Performance Data

From the above database it is clear that the number of passengers (In Thousands) have increased from 401 to 2321 from 1961 to 2007-08. Thus remarking increasing popularity and usage of the state transport service.

Number of Kilometers covered per day has also increased, which depicts the increase in area of operations of the State Transit buses

There has been a decline in the accident rate of the buses, thus it has shown an increase in the efficiency of the services of the board.

Effectiveness of the transport system has also witnessed an increase from 1960s to 2007-08.

The above table showcases the increase in the average crew members on duty per day which marks another achievement in the area of recruitment by GSRTC.

Conclusion

From the above report on GSRTC we can arrive on some essential things that GSRTC since years has strived to provide good services and facilities to the passengers and is striving to do the same in present and will be doing the same in future. With rapid modernization and advancement it has been essential to adopt and accept it thus inclusion of new techniques and initiation of new technological reforms is also a positive point of GSRTC.

Being largest employer in its field, it is a good job provider for the people in need. The variety of services provided to the students has also been a remarkable point.

At last we can conclude that GSRTC is also as prosper as prosperous Gujarat.

Limitations of the research The project submitter has tried his best to do the justice with the report but has encountered with the following limitations:Since the report was based on the secondary data analysis which was taken from the site of GSRTC itself thus there may be possibilities of the data being not correct and authentic. The latest data available was of the year 2007-08, therefore the non availability of the current data and statistics acted as a major limitation. Providing an exploratory report, a section was been planed dedicated to certain problems and suggestions for the same, but the nature of problems not being authentic and obsolete, were therefore not included into the project. Overall it has been a sincere effort of the submitter to make the report.

Bibliography
http://www.ahmedabadmirror.com/printarticle.aspx?page=comments&action=add&sectid=3&co ntentid=20110611201106110254449628ea81c86&subsite=

epaper.dnaindia.com/.../epaperpdf%5C07062011%5C6ahm%20main%20edition-pg5-0.pdfluxury ride DNA

www.gsrtc.in www.gsrtc.in/features.html www.gsrtc.in/leadership.html www.gsrtc.in/achievements.html www.gsrtc.in/performance.html

Power Point Presentation on the research study exploring the facets of GSRTC prepared by the students of HL College, Ahmedabad