Genpact Supply Chain Decision Services

SUPPLY CHAIN DECISION SERVICES

Optimizing cost-to-serve through better analytics in demand planning, sourcing and logistics
Increased supply chain complexity (global footprints, reduced response times, cost and demand volatility, complex supplier landscape, inefficient fleet management) puts pressure on key financial metrics e.g. cost of procured goods, logistics and manufacturing; working capital and cash flow. The consequence is higher risk of supply chain and related financials. These issues are faced by companies with large asset base (inventory, transportation, facilities, etc) and high working capital tied up in operations. Industries like Hi-tech, Oil & Gas (upstream), Chemicals, Pharma, Consumer Products, Equipment and Discrete manufacturing, Logistics/warehousing/distribution are affected more than others.

KEY SUPPLY CHAIN CHALLENGES IN MAJOR INDUSTRIES

Heavy Equipments

Emerging market infrastructure investments and shifting consumer demographics alter demand patterns. Must improve their ability to sense demand, collaborate internally and externally, and build a supply network to improve agility

Pharma

Lags in key working capital measures e.g. inventory, receivables and payables, partially due to traditional no stock-out philosophy, product expiry complexity and current pressure on sourcing costs Improve the ability to manage multiple suppliers to maintain appropriate stock levels

Chemical

Must improve the sales and operations planning process, with an integrated planning solution to link orders, forecasts, inventory, production and procurement Develop strategies that support business models in the face of increased uncertainty and complexity

Traditional methods and processes can no longer address these challenges and deliver results. For insight into their supply chain costs and ways to improve margins, companies need powerful analytics.

GENPACTS SUPPLY CHAIN DECISION SERVICES

Genpacts Supply Chain Decision services offers analytical tools and integrated decision making processes to cope with demand variability, counter uncertainties, predict risk and defend profits. The solution provides services and focused technology to enable CXOs to achieve cost visibility and optimization through: Demand and Inventory analytics Sourcing analytics Logistics analytics

SUPPLY CHAIN DECISION SERVICES

SUPPLY CHAIN DECISION SERVICES

Demand & Inventory Analytics Performance measurement and reporting Multi-criteria inventory classification Demand forecasting Service level optimization Obsolescence visibility

Sourcing Analytics Sourcing strategy support Supplier selection support Commercials support Sample product development Supplier performance management

Logistics Analytics Network optimization Carrier sourcing analytics Freight lane analytics

Supply Chain Decision Services can help achieve: 10-15% cost reduction with effective sourcing and logistics planning 10-15% reduction in working capital through inventory reduction and corresponding turns improvement Higher customer service levels through better forecasting and product availability, 20-30% improvement in forecast accuracy Up to 10% transportation cost savings

Genpact operates a cost-effective, scalable global offshore delivery model, ensures a targeted approach (e.g. significant revenue categories/ geographies, at-risk products etc.) and utilizes customized proprietary tools (e.g. Inventory Optimizer) and methodologies. We also leverage and augment clients existing resources and tools. Our technology solutions can be onpremise or cloud based, and mobile enabled where appropriate.

SUPPLY CHAIN DECISION SERVICES - SPECIFIC BENEFITS FOR MAJOR STAKEHOLDERS

Chief Financial Officer Better control of total cost-to-serve Improved cash flow through working capital optimization Visibility and categorization of spend across organization

Chief Purchasing Officer Supply risk mitigation and improved sourcing performance Objective price negotiations using should-cost model Right-sizing of supply base and lowest cost country (LCC) sourcing program management Better visibility on potential supplier risk Better cost deflation opportunities

Head of Supply Chain Pro-active identification of challenges to avoid impact on customer service Up-to-date monitoring of supply chain performance Better visibility on key supply chain metrics e.g. cash conversion cycle (CCC) Enable proactive planning for varying customer demand patterns

About Genpact Genpact, formerly part of GE Capital, is now a solid public company. We have 49,000 employees globally, serving 400 clients from 35 service centers in 14 countries. Genpacts deep, Six Sigma-based process expertise and focused IT have made us an industry leader in analytics, with over 3,600 analytics professionals, 90% of whom have advanced degrees in statistics, operations research, business management, and economics. We have expertise in targeted supply chain analytics across multiple industries. For more information, visit: www.genpact.com Copyright Genpact 2011. All Rights Reserved.

Please contact us for more information on how to improve supply chain efficiency at supplychain.analytics@genpact.com Please visit our website at www.genpact.com/home/our-services/solutions-we-offer/ analytics/scds.aspx