Sample 5 IT Consulting

Advertisement, Cover Letter and Resume

CCC Consulting Graduate Roles: Business & Systems Integration Consulting
Most of our graduates join us in Business & Systems Integration Consulting, which is responsible for delivering complex, large-scale projects that harness state-of-the-art processes, systems development and technology to help clients transform the way they do business. Like all of our people, youll need to develop a certain level of tech savvy over time. We look for people who can learn how to create real value, make sound and cost-effective business decisions, and not only manage people but help them grow. As one of our Analysts, youll be involved with the architecture and integration of a business solution. This spells responsibility for designing and developing the solution and structuring the project, which means co-ordinating work from other parts of the organisation, managing the associated risks and ensuring the right results are delivered every time. Types of BSIC roles include business analysis, application design and development. Business analysis involves understanding the business process, application requirements and identifying gaps between process and technological solutions. Application design involves translating the business requirements into detailed technical requirements. Application development then involves building, programming, and testing the technological solution. We use innovative market leading and emerging technologies that generate real value and cost effective solutions for businesses. Common packaged technologies include Oracle, SAP, Siebel and Enterprise Integration. The many different roles in Business & Systems Integration Consulting mean you could acquire specialised skills that will further your career. For example, you might choose to concentrate on particular packages or focus on processes or functions such as customer relationship management, which helps clients get more value from their customer relationships. Rest assured there will be lots of options in future. For the moment, take a look at where you could fit in now Apply Here

Samantha Student 55A Riley Street SURRY HILLS NSW 2234 Mobile: 0402 555 555 Email: sam.student@example.com

Natalie Melista Graduate Recruitment Manager CCC Consulting 141 Blue Street SYDNEY NSW 2000 4 March 2006 Re: CCC Consulting Business Systems Graduate Program Dear Ms Melista The communication skills and extensive knowledge of business processes I have developed from industrial training and internships would make me an ideal candidate for the Business Systems team. It is my hope that my analytical and problem solving skills would strongly contribute to your organisation by being part of the CCC Consulting Graduate Program. Apart from the 18 months industrial training incorporated into my program, I have strived to set myself apart from other students. By actively undertaking additional work experience such as an internship at AAC Consulting and employment at RTZ, I am constantly trying to develop my professional skills and career prospects. My achievements in the workplace have primarily been related to the translation and documentation of business processes, technical documents and user training guides. At RTZ, I restructured user training and technical documentations to increase user satisfaction and systems usability and maintenance. To build on what I have learnt about the IT industry, I am tackling a thesis/honours topic on the issue of Business Process Management in my final year in UNSW. Working at QZ Assurance with business process consultants and managers has inspired me to thoroughly understand the importance and workings of business processes within an organisation. I am confident that my thesis findings would contribute to CCC Consultings research investment initiatives and the IT industry and community. Results and improvement are my main motivation. This is highlighted through my persistence and determination to continuously push myself to achieve new objectives and try new obstacles. This includes aiming for higher academic grades or actively taking on new tasks for projects in the organisations that Ive worked for. At Microserve, I actively volunteered to try new work and was given the task to document the Business Performance Management process which I was commended by my manager for during my time there. CCC Consulting is an organisation that takes prides in having a talented and productive team. I am eager to offer my skills and capabilities by contributing to your Business Systems team. For any additional information, I can be contacted via mobile on 0402 555 555 or email at sam.student@example.com. I am convinced it would be worthwhile to meet to further discuss the possibilities on how I might best assist your company. Thank you for your time and consideration. Yours sincerely

Samantha Student

Samantha Student 55A Riley Street SURRY HILLS NSW 2234 Mobile: 0402 555 555 Email: sam.student@example.com

Samantha Student
To be a business process consultant who delivers and creates suitable and innovative solutions to meet clients business needs and requirements.

Bachelor of Science (Business Information Technology) Honours Co-op 2003-2006 University of New South Wales
Academic Grade: Distinction average on all core information systems subjects Related Course Work: Understand technological requirements for an information system including hardware, software and telecommunication needs to support business operations Knowledge in systems development, design principals and basic skills in computer programming. Application of information system management methodologies to real information technology industry situations in work placements with sponsor companies and organisations. Thesis/Honours Project: The application of Business Process Management (BPM) and Information System Management (ISM) methodologies and mental models in the information technology industry. Qualitative study on the perception of project managers, champions and business executives on BPM and ISM techniques and practices.

High School Certificate 1999 2002 Fort Street High School UAI of 95.75

QZ Assurance, Sydney Industrial Training

Jan 2006 July 2006

Working within the Business Process Reengineering (BPR) team. Volunteered to maintain and execute the Communications Plan Schedule for the BPR Baseline & Prioritisation Project. Actively liaise and communicate ideas, events and project milestones between BPR team members and the business unit specialists and General Managers. Generate presentation slides and team meeting reports for project kick-off and prioritisation workshops.

Resume of Samantha Student

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Microserve, Sydney Industrial Training

July 2005 Dec 2005

Worked within the Server Systems Operations sub-division and underwent extensive training in Microserve documentation standards. Developed verbal and written communication skills through interactions with business operation consultants, co-ordinators and analysts to effectively communicate complex business processes and procedures. Maintained and documented business processes, procedures, and work instructions such as server operations/checks and business performance metrics. May 2005 July 2005

RTZ, Sydney Junior Technical Writer

Employed as a technical writer for the Software Development division documented technical functionality of internal corporate systems and applications with the use of documentation tools. Interacted with an array of system developers, analysts, management and users in order to effectively communicate ideas and explain processes. Cut down in documentation inefficiencies by creating a standard user training documentation template for the Software Development team. Dec 2004 Feb 2005

AAC Consulting, Sydney Internship

Worked in the Business Technology Projects sector handling the documentation of systems, new technology and maintenance of BATA Intranet website. Liaised and gathered information from contractors within the organization and build essential communication and relationship management skills. Jan 2004 July 2004

DTP, Surry Hills Industrial Training

Worked in the Application Support division involved in testing and technical documentation of internal corporate systems and Intranet applications. Provided assistance in the systems, analysis and design of a reservation and reporting system. Maintained and created Intranet portal web pages to support staff in the Australia and Asia Pacific DTP business centres.

Analytical and Problem Solving Undertook and solved many information technology and business-related problems by undertaking real and simulated projects during undergraduate studies in UNSW. Projects include systems analysis, design and implementation; evaluating systems results and making appropriate recommendations based on analysis on information technology management issues. Transformed and translated organisational processes and procedures into written documents to assist business line competencies in streamlining or automating current processes such as the Business Performance Management process at Microserve. Written Communication Excellent standard of written communication skills practiced and honed over years of documentation and report writing.
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Created and documented a systems functionality in the form of a technical documentation for future system maintenance and development for a reporting and reservation system at DTP. Acquired skills in planning, researching, drafting, editing and proofreading written work to produce information, accurate and clear documents for RTZs Software Development team. Extensive training in the Microserve documentation standard and framework at Microserve Australia. Developed research and investigative skills required to document a thesis and communicate findings about Business Process Management to contribute to the IT industry and community.

Interpersonal Actively involved in group work with fellow students to complete projects whilst undertaking undergraduate courses and industrial training. Task varies from small pair work projects, to larger scale projects to analyse and solve current information technology issues. Organised team meetings, provided project updates, status reports and actively communicated between business unit executives, team consultants and the BPR team at QZ Assurance. Developed relationships with industry professionals via sponsor or corporate events, interviews and group surveys (at Microserve) to gain better understanding and insight of key personalities and organisational networks. Leadership Proactively taken leadership roles during group projects, leading and guiding teams into meeting deadlines and providing effective solutions to problems. Actively managed, organised and co-ordinated team workload and tasks, set due-dates and deadlines for components of system design and implementation for university projects and assignments. Ensuring involvement and support of team members as a critical part of working as a team to ensure productivity while allowing the expression of individual talents. Undertaken leadership camps and teamwork courses provided by the co-op scholarship program with companies such as Operation Challenge and Oxygen Learning. Technical/Computer Constant utilisation and self-training of Microsoft applications such as Microsoft Word, Excel, PowerPoint, Access, and FrontPage. Beginners to intermediate skill levels in programming languages such as Haskell, C, Java, HTML, ASP, SQL and PL/SQL. Introductory usage to tools such as JavaBeans, RoboHelp, Oracle Developer Suite 9i and other miscellaneous program compilers and editors either for university projects or corporate use.

Basketball player Womens and Mixed teams for Malaysian Student Organisation (MSO) at UNSW Sports Officer and Co-ordinator for the Malaysia Student Organisation (MSO) at UNSW Member of the Business Information Technology Students Association (BITSA) at UNSW Casual/regular participant of the funk and hip hop dance classes at Sydney Dance Company

Referee details are available on request.

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Judges Comments
Samantha Student Cover Letter Very good cover letter targeted the relevant criteria from the job description Good examples of her experiences and skills Showed research of the company A bit too long Resume A bit too long too much detail about each area Good style and presentation Key skills section went into too much detail without enough actual examples from her experiences Cover Letter Should introduce her background before she starts talking about herself First paragraph off-putting not engaging, bad grammar Shows good research into the company Inconsistent, spelling mistakes, incorrect punctuation and grammar Resume Related course/thesis may just be adding bulk to the CV Needs more consistent formatting Too much information on Education Very strong work experience Too much information in key skills The first bullet point for each role is an outline of the role itself and not the responsibilities this is a little confusing Should add achievements under each role: Company description: Responsibilities: Achievements: Cover Letter Needs more careful editing of grammatical errors Should demonstrate research into the company, not just the role; should have been aligned to a more specific job Some grammatical errors, problems with tenses, passive language advertisement with criteria that should be addressed Resume Professional and well-structured Needs some careful editing (especially in the Key Skills section) Needs more active word choice , some tense problems Needs more specific examples Cover Letter Needs to be shortened Good use of space and paragraphs Information needs to be better introduced at the outset Good highlighting of relevant achievements but needs to be clearer on how she compares to others (eg. rankings) Resume Nice succinct summaries Layout needs work good use of bold and bullet points but better indentation and use of white space would make it look less crowded Cover Letter Well-presented letter Some sentences need to be simplified to assist with the flow and make it easier to read Conveys appropriate motivation for a role with the company

KPMG

Michael Page

Shell

Unilever

Westpac

Resume Well-structured and easy to read Key skills well presented and provide a clear picture of capabilities Inconsistent formatting Tense mistakes Should use quantifiable examples of achievement