ABU SAYEED MAROOF

5, Waverley Crescent 07576783585 London, SE18 7QT UK nilsabbir@gmail.com PERSONAL PROFILE

PH NO: NI Number: Email: DOB: SL357564A 1st January, 1986

Being a keen, honest and reliable person I can adapt to most working environments. With over 3 years experience I am able to focus on my target and have the ability to work on my own initiative. I can organise and prioritise my workload and also being a quick learner I can implement new ideas efficiently. I am confident that I can perform at a high level. On top of everything else, I am committed, passionate, loyal, hard working and a very trustworthy person. EDUCATION MBA August 2011 BACHELOR 2009 IELTS August 2009 WORK EXPERIENCES GUILDHALL COLLEGE July 2011 I am employed as credit control officer. My duties include: Maintaining database for credit control Answering to the service request form, issuing letters Updating Credit Control Database Customer service CAFE LAMANDINE March 2010 December 2009 April 2010 Anglia Ruskin University, UK Khulna University, Bangladesh British Council Bangladesh April

I was employed as a sales assistant. My duties include: Participating in stock rotation and merchandising Handling store deliveries and replenishment Serving customers at the till point and cashing up at the end of the day Providing excellent customer service to customers at all times Maintain excellent working relationship in the workplace

CV A. S. MAROOF

Communication at all levels with staff, customers and Management March 2009

COMPUTER VISION (Bangladesh) November 2009

I was employed as a customer adviser. My duties include: Providing excellent customer service to customers at all times Describing the features and benefits of products Selling accidental damage cover for valuable products like computer, TV etc. Processing sales on Credit/Finance Plan Maintain excellent working relationship in the workplace Communication at all levels with staff, customers and Management I have understanding of sales figures, margins and targets for the store and achieve them on a regular basis Serving customers at the till point and cashing up at the end of the day Stock rotation and merchandising under supervision Assisting with Store deliveries and replenishment PIZZA HUT BD. LTD. August 2007 November 2008 I was employed as a team member. My duties were Supervising and motivating people Customer service Replenishment, Dealing with enquiries and complains, Till duties, reconciliation, cash office duties

KEY SKILLS

Strong communication and presentation skill along with Good report writing ability with excellent command in written English Ability to meet deadlines and taking on & enjoying pressure As a part of the job in the Retail, I have been given training on How to run the Branch all in own, Best Customer Service Policy, Human Resource Management etc. from Human Resource Department, Pizza hut.

IT SKILLS

Excellent skill in Microsoft office [Word, Excel, Access, PowerPoint] environment along with networked systems.

CV A. S. MAROOF

Good knowledge on Hardware and internet. Skilled in running SPSS, AutoCAD, Arc GIS etc.

CV A. S. MAROOF