A Mobile-based company is considering going global.
As the Marketing Director of the company, it wants
you to enlighten the Board of Directors about the three philosophies of international business.
List, explain, and provide examples along with
international business implications for each. The following are the three philosophies in global marketing: 1. Domestic Marketing Extension/Expansion Philosophy
This philosophy reveals an ethnocentric tendency on the
part of company that deems foreign markets as a mere extension of and secondary to its domestic market. Given this orientation, the company’s marketing strategy in global markets is similar to the one in the domestic market. Standardization of the 4P’s is the result of following this strategy. What sells well in Mobile should sell well Mozambique. The basic idea is that customers are alike everywhere. If they truly are, then this is a very profitable strategy. In some cases, there is also a tinge of ethnocentricity underlying this belief. Example: Communication satellites and other industrial hi-tech devices and super luxury products generally tend to have similar customers around the world making this philosophy profitable for the marketers.
This strategy results in reduced costs and thereby
reduced prices. Generally, lower prices should result in higher sales, market share and profits if the customers’ needs are the same in the targeted markets. For most consumer products, this may not be the case and the company might fail in the long run. 2. Multi-domestic Market Philosophy In this instance, the company’s position indicates a level of polycentrism in that they consider the global markets completely different from the domestic market. Given this orientation, the company tries to develop different strategies for different markets all of which are significantly dissimilar to the domestic strategy. Thus, the 4P’s are adapted for each country meaning that they are different in each country served. There is little commonality or uniformity since customers in each market are assumed to be vastly different. Example: GM was known for its decentralization of decisions around the world that resulted in each country developing products for their market with no consideration for worldwide consistency or uniformity. This cost GM millions of dollars in development cost.
This strategy, when applied to consumer products,
results in increased costs thereby increased prices and lower sales and profits. There might be B2B situations in which this strategy might succeed if the prices are high and the customers are not price sensitive. 3. Global Marketing Philosophy
According to this philosophy, a geocentric orientation is
the best of the three. Here, the company takes a worldview of the marketing strategies and thus the 4P’s. The goal is to satisfy demands worldwide with 4P’s that are standardized whenever possible and adapted when necessary. In this situation, the company takes into account the economies of scale as a result of standardization of 4P’s but also considers local tastes, preferences, cultures, and influences that might require a certain level of adaptation. This type of company adheres to a “think globally-act locally” motto. Example: Most consumer products including food fall into this category of thinking. McDonalds, for instance, sells hamburgers around the world (standardization) but the meat might be beef, pork, or lamb depending on the local preferences (adaptation).
This is the best overall strategy in which the costs
are not too high or too low. Prices might have to be higher than under the first strategy (because of some adaptation) but lower than that under the second strategy (because of some level of standardization). But, an adapted product with a moderate price might result in higher sales and profits.