300 JAG 301 Job card MGNREGS 302 Joint A 303 Joint B 304 Joint custodian

305 Jury - Philately 306 KBO

307 KPI 308 KVP

Junior Administrative Grade - A cadre of officers in Group A Ex:- Director of Postal Services belongs to JAG. Document given by the State Govt., to the beneficiaries of MG NREGS. It has to be submitted mandatorily as ID proof to open MG NREGS account in POs. Mode of Operation of POSB accounts when the account is opened by two or three depositors and operated by all depositors or survivor(s) Mode of Operation of POSB accounts when the account is opened by two or three depositors and operated by either or survivor Treasurer or PA of a Post office, vested with the additional responsibility of the safe custody of cash, Stamps and valuables of their office during Off Hours. (Refer Off hours) Group of senior Philatelists who judge the exhibits of a National or International Philatelic exhibition Kendriya Bag Office - A unit located at Dak Bhavan to monitor the proper movement of bags between offices and the functioning of Circle Bag offices. Key Performance Indicator - Indicator to measure the performance of an activity of a Project Arrow Silo. Kisan Vikas Patra. A type of Savings Certificates which will double the investment within a prescribed period.

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309 KYC norms 310 L Bag 311 Labelled Bundle

Know Your Customer norms- Mandatory Norms formulated by RBI to identify the depositor of POSB Accounts / Investors of Savings Certificate Bag containing only unregistered articles of letter mail. It is a due bag. Bundle containing unregistered articles of letter mail with a check slip on the top. (Refer Check slip)

312 Lapsed warrant 313 Late fee

Warrant of Payment which is not paid within 7 days, from the date of passing, at the BOs.

(Refer Warrant of Payment)

Additional Postage to be affixed on the articles posted after the PO working hours (Ex: in NPOs, RMS Offices) for inclusion in the next dispatch.

(Refer NPO)
314 Late letter 315 Late return 316 Leather Cash Bag (LCB)

Letter posted with Late fee. (Refer Late Fee) Returns submitted by the Postmen after the close of the day's accounts of a PO.

(Refer Postman returns)

Leather Bag, with a lock, used to convey cash and stamps between two Post Offices.

317 Leave - Child care leave

A kind of leave with full pay for Female Govt., Servants, to take care of their two surviving children below 18 years.
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318 Leave A kind of leave with full pay. Half Pay leave Commuted leave supported with Medical Certificate and opted to commute as Full Pay Leave 319 Leave - Earned Leave A kind of leave with full Pay. Govt., servants are eligible for 15 days of leave if they have served in the Govt., for six months. Advance credit will be given on 1st Jan and 1st July.

320 Leave - Half Pay A kind of leave with half pay. Govt., servants are leave eligible for 10 days of Half Pay leave if they have served in the Govt., for six months. Advance credit will be given on 1st Jan and 1st July. 322 Leave Maternity leave A kind of leave with full pay. Female Govt., Servants are eligible to avail 180 days of Maternity Leave during their service for birth of two surviving children, at each occasion A kind of leave. Male Govt., Servants are eligible to avail 15 days of Paternity Leave during their service for birth of two surviving children, at each occasion A record maintained in non-computerised PO to enter the particulars of depositor and details of transactions (as and when they occur) of a POSB account. A standard remark that has to be written on the undelivered accountable articles by the delivery official when the whereabouts of the addressee can not be ascertained and no reliable information about his new address is available. Articles bearing this remark should be kept in deposit for 7 days and returned to the sender or RLO if not claimed by any person during this
39

323 Leave Paternity leave

324 Ledger Card (SB 1)

325 Left

period. (Refer RLO)

326 Left India

A standard remark that has to be written on the undelivered accountable articles by the delivery official when the addressee has left the country without any instructions at the PO. Articles bearing this remark should be returned to the sender or RLO on the same day. (Refer RLO)

327 Legal evidence

328 Letter Boxes

Documents, such as Probate of will, Succession Certificate and Letter of Administration, issued by Court of law, produced by the claimants of POSB Accounts / Savings Certificates, in support of their claim. If the claim amount exceeds 1 lakh, production of legal evidence is compulsory. Boxes installed by the Department at various locations for collection of ordinary letters. Many types of LBs are there viz., C3, C4, C5, Pillar and TV etc.,

40

329 Letter cards of private manufacture

ILCs manufactured by private parties fulfilling the prescribed conditions. (Refer ILC)

330 Letter of Administration 331 Letter postage Account 332 Letter Sorting Machine 333 Letters 334 Liability Postal Accounts 335 License Die

336 Licensed Stamp Vendors (LSV) 337 Line limit

A document issued by Court of law authorizing a person to administer the properties, money etc., of a deceased depositor. A record maintained in PO to monitor the taxing of articles received for delivery and accounting of the amount collected. (Refer Taxation) Automated Sorting machine used to sort coded letter mail articles in AMPC. A kind of Postal article, treated as First class Mail, generally used to convey communication. Value of unpaid Money orders, SB warrants, ARs in deposit in the respective branches, for payment on the next day. (Refer AR) A device placed inside the franking machine to make an impression containing the license number issued by the Department of Posts to the franking machine holder. Private vendors authorised to sell Postage Stamps and Postal stationery on behalf of India Post. Maximum amount that can be remitted through cash bag between two POs / to be carried by the delivery official in their beat. This limit is fixed by the Divisional head and communicated through MAB. (Refer MAB) A record prepared by the SO to HO daily, to forward the SB related documents viz., Form1, Cheques for clearing, passbooks etc.,
41

338 List of Documents (SB 104)

339 List of Transactions (SB-60) 340 Live Mail Survey 341 Local cheque 342 Local transfer of POSB/SC 343 Lockup period 344 Logistics Post 345 Logistics Post Air 346 Long Book (SB - 58) 347 LPC - In relation to Accounts 348 LPC - In relation to purchase

A record showing the details of transactions of POSB accounts, entered in the ascending order of account numbers, prepared separately for each category of accounts at the end of the day . Survey of mail received in a Delivery PO, of each Division every month. This survey is conducted by the Head of the respective RMS Division. Cheque presented for a POSB transaction, drawn on any one of the banks situated in the jurisdiction of that POs clearing house. Process of transferring the POSB accounts/savings certificates from one PO to another PO under same HO. The non encashable period for Savings Certificates. Ex:- Lock up period for KVP is 2 1/2 years.

(Refer Discharge of a Savings Certificate)

A premium cargo service provided by India Post to send consignment either by Full Truck load/ Partly loaded for timely delivery. A premium cargo service provided by India Post in North Eastern States thro' India Post freighter.

(Refer Freighter)

Record maintained by the Supervisor of SB Branch/ Sub Post Master to record the details of transactions done in the order of occurrence. This will be maintained scheme wise. Last Pay Certificate - Document sent by the DDO of the transferring office showing the details of Pay and allowances, recoveries, Advances due to be recovered etc., to the DDO of the office to which the official/ officer is transferred. (Refer DDO) A committee constituted for recommending suitable agencies from which materials/services required for POs can be procured. It consists of three members and they have to personally verify the design /make /quality and price of the materials to be procured.

42

349 LR

Leave Reserve - 10% of the Sanctioned strength of operative posts of an unit will be earmarked to work in leave vacancies. This will be filled up by the junior most officials of the unit. 350 LSG Lower Selection Grade - The immediate Promotion level offered by the Department to the operative staff. 351 LTC Leave Travel Concession A facility offered to the Government Servants to travel with their family within India in which the travelling fare will be reimbursed subject to certain conditions. 352 Machinable Mail The mail that can be sorted through AMPCs meeting prescribed standards such as (i) Less than 25 cm in length and less than 16 cm in breadth. (ii) Should not be stapled. (iii) Should have minimum space of 1.5 mm on the right hand bottom for machine barcoding. (iv) The envelope may be of light colour for easy recognition of barcodes by the barcode reader. (v) Postage stamp or frank impression should be on the right hand top corner. 353 MACPS A new Career Progression scheme launched for the (Modified Central Government Employees. Based on this Assured Career scheme, the employee is liable to get one Progression progression (in the form of financial upgradation) Scheme) once in ten years for a maximum of three times in the entire service. 354 Mail Abstract The consolidated statement of the bags received and despatched by the set of a Mail Office or Section, showing the use of various kinds of bags. It is maintained by the HSA/Mail agent/Mail Guard who may be the incharge of the Mail Department. 355 Mail Agent A Sorting Assistant cadre official, incharge of a TMO/Section. (Refer Mail Guard also)

43

356 Mail bag

It is a bag containing unregistered articles of the letter mail, registered articles of the letter mail enclosed in a registered bag, unregistered parcels and when parcel bag is not prescribed it may also contain articles of parcel mail. Mail bags are due bags. (Refer R bag) A silo under the stream GET THE CORE RIGHT of PROJECT ARROW with a target of achieving same day dispatch of all mail posted and same day delivery of all mail received at a Post Office. A postman cadre official, incharge of a TMO/ Section. (Refer Mail Agent also) A list prepared by Post office which shows the number of the due and unusual mails actually despatched. Mail office is the Stationary office of Railway Mail Service. It is of two types, Sorting Mail Offices and Transit mail offices A Subordinate official to the Sub Divisional Head. He is of the cadre of Postman. He performs routine visits to his line as ordered by the Sub Divisional Head and other related checks and veriifcations. He may also be engaged for cash conveyance when needed. A Van engaged for transportation of Mails between Places. (Refer MMS)

357 Mail Delivery Silo 358 Mail Guard 359 Mail List (M-1)

360 Mail Office 361 Mail Overseer

362 Mail Van

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363 Marginal Remarks

Remarks made by the postmaster on the left margin space of the Inspection report/ Visit report pasted in the Office order book .

364 Maternity Leave Applicable to the female permanent employees for a period of 180 days for two children. The leave availed will not be debited from any other leave. Full pay will be paid to the employee. (Refer Leave) 365 Maturity Claim The Claim preferred by a depositor, after the maturity period is completed, in respect of POSB accounts/Savings certificates. 366 Maturity Period A stipulated period after which a POSB account / Savings Certificate becomes eligible for payment of maturity value. Ex: The maturity period of NSC is 6 years. 367 Maturity Value The amount to be paid to the depositor/purchaser on completion of the maturity period of a POSB account/Savings certificate. 368 Maximum/ Upper and lower limit of cash balance that can be Minimum Cash held by the Post Office on a particular day, as given Balance in the MAB. (Refer MAB) 369 MBC Mail Business Centres. It is a Business Centre run at the premises of that RMS Office, to cater to Corporate Customers for specialized handling of mails such as Pick up, pre mailing activities, sorting, transmission and delivery.

(Refer Pre mailing activities)

45

370 MDG (Mukhiya

Dak Ghar)

371 Media Post

The biggest Sub office located at the headquarters of the District, where there is no HO, will be designated as MDG. It will be vested with the powers of a Head Post Office with respect to SB Operations A Premium product of our Department. Under this product, advertisements are displayed in postal premises, letter boxes and postal stationeries for a fee.

372 Meghdoot Millenium 373 Meghdoot Millenium Accountant 374 Meghdoot Millenium Accounts PBS 375 Meghdoot Millenium Despatch 376 Meghdoot Millenium MO Compilation 377 Meghdoot Millenium Point of Sale

Package of softwares developed by the CEPT, Mysore containing various modules used in different branches of the Post Office.

(Refer CEPT, Mysore)

Software module used in the Accounts branch of Head Post Office Software module used in the Accounts branch of Head Post Office for Pension, Bank reconcilation and Schedule Software module used in the Despatch branch Software module used in the MO Compliation branch of Head Post Office Software module used in the MPCM Counter

46

378 Meghdoot Millenium Postman 379 Meghdoot Millenium SB Cash 380 Meghdoot Millenium Sub Accounts 381 Meghdoot Millenium Treasury 382 Member (PSB)

Software module used in the Delivery branch Software module used in the SB branch Software module used in the Sub Accounts branch Software module used in the Treasury branch Member of Postal Services Board. There are six Members in the Postal Services Board assisting the Chairman, managing specialized areas of postal operations viz. Technology, Personnel, planning, HR, PLI, operations. A document prepared, when the MO paid voucher is lost after payment. The office of payment will get this document duly filled in from the office of issue and get the acquittance of the payee admitting the receipt of MO amount. A document showing the maximum/minimum balance of empty bags supplied to each Bag Office/Post Office authorising them to keep the empty bag balances on a particular day Document showing the Maximum and minimum Cash balances and Maximum balance of Postage and other stamps that can be held by a Post Office on a particular day. It also shows the aggregate balances of BOs attached with it. It is issued by the Divisional Head.

383 Memo of Admission of Payment (MAP)

384 Memo of Authorised Bag Balance 385 Memo of Authorised Balances (MAB)

47

386 Memorandum Book

A book maintained by the divisional head to make notes regarding any matters in his division that are noteworthy like landmarks of that area, places of historical importance etc. This book should be personally handed over to the relieving officer when the present incumbent is relieved. It can be used for effecting proper check on the Offices and Officials by the Head of the Division.

387 Memorandum of A document showing the duties to be performed by Distribution of each official working in an Office. It is issued by Work (MDW) the Divisional Head for the offices under his control. The Gazetted Postmaster will issue the same for his office.

388 Merchandise International Speed Post 389 Messenger

Consignment containing goods for sale, transmitted through Speed Post. - Separate postage rate is available for this category in International Speed Post. A person acting on behalf of the depositor and authorised by the depositor to withdraw the amount specified in the Withdrawal/closure form.

48

390 Metal Token

A token supplied by the Record Officer to the Officials who have to travel in a Section or TVP and to attend Railway plat form for exchange of mails. It should be shown to the Railway authorities when demanded. (Refer TVP)

391 Metro Mail Survey

Mail survey conducted during the month of September every year in Metros like Chennai, Mumbai etc. by senior level officers of India Post with the help of SSRM/SSPO/SRM/SPO. 392 MGNREGS A Scheme launched by the Govt. of India to provide (Mahatma employment to the rural citizen for a maximum of Gandhi National 100 days in a year. Rural (Refer Workers wage account.) Employment Guaranteed Scheme) 393 MICR The magnetic code printed on the cheques for easy (Magnetic Ink & quick processing in the clearing house. Character Recognition)

394 Minor Account 395 Minus Balances

An POSB Account opened (i) on behalf of a minor or (ii) by a minor of the age of 10 years or more, capable of understanding postal transactions. If the balance amount in a savings account falls below zero due to discrepancies, then the account is said to have minus balance.
49

396 Mis demeanor 397 Misappropriation

398 Mis-directed 399 Mis-drawn

Misbehaviour or Misconduct of a central government official which may attract a penalty under CCS(CCA) Rules, 1965. If a transaction amount, which has to be credited in PO/RMS accounts, is not credited by the concerned official and instead misused for his own personal use, then there said to be a misappropriation of govt. funds. This may attract a penalty under CCS (CCA) Rules, 1965. An article/bag destined through a wrong route. A Money order in which the advising official has written a wrong destination at the top of the MO instead of actual destination is called Mis-drawn MO. Ex: For a MO destined to BERHAMPORE in West Bengal, PA has written BERHAMPUR which is in Orissa. An article/bag destined to or received at an office other than the office for which it is intended. Motor services used for transportation of Mails. It is of two types. DMMS (Departmental Mail Motor Service) - when the vehicle is operated by the Department and PMMS(Private Mail Motor Service) - when the vehicle is run on Contractual basis. Register of MOs and TMOs received - Register maintained at non-computerised Post Offices to enter the details of Money orders received for Payment and money orders paid on a particular day. Form used for booking of a Money Order. Its cost is 25 Paise. A bundle of Money Orders, with a Check-slip destined to a particular destination. It is of two types namely (i) Station MO bundle (ii) Sorting MO bundle.

400 Mis-sent 401 MMS (Mail Motor Service)

402 MO- 3

403 MO 8 (Money Order Form) 404 MO Bundle

(Refer Station MO bundle, Sorting MO bundle)

50

The check slip, placed on top of a MO bundle, having the name of the office of destination with PIN code & the number of MOs in the bundle. (Refer MO bundle, Check slip) 406 MO Compilation Process of consolidating the particulars of the MO issue & MO paid in HO and its sub ordinate offices. It is done in Head Post Offices and the returns are submitted to the PAO twice a month. 407 MO Issue A Journal prepared by Post office for accounting Journal the Money Orders issued in the Post Office. In SO it is prepared in triplicate and in HOs in duplicate. 408 MO Paid List A list prepared by the Post Office for accounting the Money Orders paid by it on a particular day. It is prepared according to the Audit office of issue and accounting month of each Money Orders paid. International Money Order service offered by our department in collaboration with EUROGIRO and CITIBANK. Post Office on the move This office is intended to provide the facility of late posting in the different areas of the cities at different timings according to a fixed schedule (excluding insured and V.P.). The mode in which the depositor is making the deposit in any savings schemes of the Post Office. It may be through Cash, Cheque, Pay Order etc.., MOdulator DEModulator - The device used to access internet which will convert the analog signal into digital signal and vice versa.

405 MO Check Slip

409 MO Videsh 410 Mobile Post Office

411 Mode of Deposit

412 Modem

51

413 Money Instruments 414 Money Order

Various modes of payment of cash viz. IPO, Cheque, DD etc. An order issued by the Post Office for the payment of a sum of money through the agency of the Post Office.

415 Money Order Receipt 416 Monthly Income Scheme

The receipt issued by the Post office to the Remitter of a MO as a proof of having booked the Money Order. Introduced w.e.f. 15.08.1987. Account can be opened in all Departmental Post Offices. Maturity period is 6 years. Interest rate is 8% and the interest is payable on a monthly basis An order specifying the changes in Sorting Arrangements between Circles/Regions issued by the Circle head every 15th of the month and supplied to all RMS units. It is the computerised booking counter of a Post Office, where all the accountable articles will be booked.

417 Monthly Sorting Order / Sorting Order 418 MPCM (Multi purpose Counter Machine)

52

419 MPKBY agent (Mahila Pradhan Kshetriya Bachat Yojana) 420 MPR

Scheme of State Government through which women will be appointed as agent to mobilize PORD accounts and transact the same in the Post Office, on commission basis. Money Paid Receipt (ACG 17). The receipt used at Post Offices to get acquittance for the amount disbursed to persons other than departmental officials.

421 MS-87(a)

A preliminary receipt issued by the BPM to the customers on (i) Issue of MOs (ii) Booking of Insured articles (iii) Booking of VP articles (iv) Booking of Regd Parcels (v) Sale of IPOs, using double sided carbon.

422 MTCN (Money A 10 digit secret number given to the remitter of Transfer Control WUMTS. The number should be communicated by Number) the remitter to the payee. The payee will collect the remitted amount from a Post Office by giving the above number and establishing his identity. 423 MTS Multi Trained Staff. The Group "D" staff were redesignated as MSE (Multi Skilled Employee) after the implementation of VI pay commission and later again re-designated as MTS. Stamps which are damaged and disfigured. These stamps are prohibited from usage. It is a Bill Mail Service provided for articles destined to areas other than local.

424 Mutilated Stamps 425 National Bill Mail Service

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426 National Savings Certificate (NSC)

A Type of Savings Certificates issued through the Post Office having a Maturity period is 6 years.

427 Negative List

It is the list of Lost or Stolen Certificates released by the department. Whenever a Savings certificate is discharged at the PO, this list should be mandatorily verified to avoid any fraudulent encashment. In computerized SB counter, this list is available as part of the Sanchay Post software. The process of connecting all the PCs in a network. The network may be a Peer to Peer network or Client-Server Network. In POs, we have ClientServer Network. (Refer Client PC) Notice of Hours of Business. It is the notice displayed in the Post office depicting the working hours of each category of transactions carried out in that particular Post Office.

428 Networking

429 NHB

430 Night Post Office (NPO) 431 No Delivery Office

A Post Office which works on extended hours beyond prescribed working hours. All transactions except SB will be undertaken. Regarding MO booking it will be done only upto 1700 hours Post Office performing all other postal operations except delivery of postal articles.
54

432 No due Certificate 433 Nodal Office 434 Node 435 Nominal Roll

A certificate given by the DDO on occasions like transfer, resignation, retirement etc. of an official. It certifies that no due has to be collected from the Official as on date. An Office identified to coordinate the proper functioning of a particular product/service. A Computer connected in a network.

(Refer Client PC also)

436 Nomination

437 Nominee

438 Non Encashability period 439 Non Machinable Mails

A record maintained by the Postmaster to show the name of the Postal Assistants actually on duty on a given date and the nature of duties performed by each of them. Process of authorizing person/persons/firms for receiving the amount due from a POSB account/ Savings Certificates in the event of death of the depositor/holder. The person or persons nominated by the depositor(s) or Purchaser(s), for receiving the amount due from a POSB account/ Savings Certificates in the event of death of the depositor/holder and registered by the Post office to. The period during which the amount due from the Savings certificates cannot be withdrawn by the purchaser. (Refer Lockup period) The mails which cannot be processed through AMPCs since they are not confirming to prescribed conditions like dimension etc.

(Refer Machinable mails)

440 Not Known

A standard remark to be written on undelivered accountable articles when (i) Address is locaed but no such addressee lives there (ii)not known to the locality.
55

Articles with this remark will be kept on deposit for 7 days and despatched if not claimed by any person.

441 Notice Board

Board provided at the Post office public hall for displaying the Notices.

442 Notional Increment 443 NPS

An additional increment given in the present pay to an official on getting promoted from one grade to another as a promotionary benefit. New Pension Scheme. A Contribution based pension scheme applicable to the central Government employees who are appointed on or after 01.01.2004. This scheme is now extended to all citizens of the country. National Savings Scheme, 1987 and 1992. These type of accounts are now discontinued. If the depositor approaches the Post Office, the existing NSS account has to be immediately closed.

444 NSS

56

445 Number Slip

The slip available in the registration/ parcel/ insured/ VP journals containing the registration numbers to be assigned to the accountable articles. This slip is to be pasted on the booked article. Old Age Pension MO booked by the respective State Governments for the beneficiaries as part of one of their Social Security schemes. The objection raised by the Savings Bank Control Organisation for the discrepancy found in the SB transactions done in the PO. An iron seal of oblong shape, used in post offices to authorise the genuineness of financial transactions viz., MO Paid.

446 OAP MO

447 Objection Memo 448 Oblong Stamp

449 Occasional Despatch 450 Off hours 451 Office of Origin 452 Office of Posting 453 Office Order Book

454 Office Service Level Silo

The despatch arranged occasionally by the TMO to clear the excess mails The period of time other than the regular business hours as prescribed under NHB. (Refer NHB) Office from which the article is received Office in which the article is posted for despatch. Book available in an office in which the remarks and orders will be recorded by the Inspecting/Visiting Officers. The head of the office is personally responsible to take necessary action on the orders and remarks passed. A silo under the stream GET THE CORE RIGHT of PROJECT ARROW with a target of improving customer satisfaction in all areas within a Post Office.

57

455 OHO 456 OLIC

457 One India One Rate

Other Head Office - In the context of postal accounts, Head Offices other than the own Head Office will be termed as OHO. Official Language Implementation Committee. Committee that monitors the implementation and usage of hindi (official language) in the official correspondence between various units. Scheme of charging Postage of Rs 25/- for all Speedpost articles weighing upto 50 grams within India irrespective of distance. It includes the service tax and educational cess also. A module under Sanchay Post used to perform SB counter transactions in Post Office. Original not received. Whenever VP article is received for delivery without VP MO form, a VPMO form will be taken from the stock, kept for this purpose, and prepared with the help of the information available on the article before the article is sent out for delivery. The balance of Cash, Stamps, PB, Certificates, Bags etc.., held by a post office on any day at the opening of the office Refer Post Master's Order Book The mails other than the accountable mails The Money Order other than TMO, BSNL MO, Service MO, eMO, iMO and VPMO Office Supervisor. An official supervising the functioning of an administrative office. He/she may be of LSG /IP cadre depending on the type of office.

458 Online Transactions Sanchay Post 459 ONR

460 Opening Balance 461 Order Book 462 Ordinary Mails 463 Ordinary MO 464 OS

58

465 OTA

Over Time Allowance. The allowance paid for the duty performed after working hours when ordered by the competent authority. Other than Loan. Receipts or payments under PLI/RPLI scheme except loan. Recovery of amount, such as co-operative society dues, LIC premia, Union subscription etc. from pay and allowances of the Govt. servant which need not be reflected in any of the government accounting records. In computerised POs, in SO Daily account/ HO summary report of Treasury software, out of account means the transactions not verified by the concerned supervisor in the software.

466 OTL 467 Out of Account

468 Out station cheque

The cheque drawn on a banking institution which is located outside the area of the POs clearing house or the Head Post Office. These cheques will be realised and credited into the POSB depositors account after deducting the collection charges. Complaint registered in the web based greivance handling system to be settled by another office. Journey of the set of RMS Section from its head quarters to an outstation. Ex: PT-25 is a section running between PATNA & GAYA. When the trip is away from PATNA, it will be noted as PT-25 OUT.

469 Out ward Complaint regarding web based CCC 470 Out-Trip of a RMS section

471 Outward Sorting Sorting of articles meant for the other Mail Offices. Mail Offices
59

472 Outward Sorting Sorting of articles for Mail Offices after segregating Post Offices the articles for its own office, sub ordinate offices and own district. 473 Over Carried Articles The articles meant for a particular station was inadvertently carried forward to the next station by the Section, instead of handing over at the appropriate station. The amount paid in excess to the eligible amount. Postal Assistant. Clerical cadre post of India Post. Product of India Post which provides packing materials in different sizes for the articles of the customer for a prescribed fee.

474 Over Payment 475 PA 476 Pack Post

477 Packet Bag

478 479 480

481

482

Sacks containing empty bags exchanged between the Unit Bag Office/District Bag Office/Circle Bag Office. They are not due bags. Packet Sorting Sorting office which deals with only second class Office (PSO) unregistered articles Par Avion This term denotes "By Air Mail" Parcel A Kind of Postal article, other than letter mail, through which goods can be transmitted. It is treated as Second Class Mail. Parcel Bag A bag containing parcel mail articles with parcel list. They are not due bags unless specified in DMSL. Part Withdrawal Facility of withdrawing 50% of the balance held in a PORD account, after completion of one year, subject to prescribed conditions.
60

483 Passbook

A documentary proof of transaction for the depositor of a POSB account.

484 Passed Warrant

The withdrawal slip or the closure application bearing the order of the Postmaster/Supervisor allowing the withdrawal or closure.

485 Paternity leave

Leave granted to married male officials whose spouse delivered baby. Leave can be availed for maximum period of 15 days at a stretch. 486 Patrika Channel A Mail office identified for posting, sorting and despatch of registered newspapers. EX:-. Egmore PSO. (Refer PSO) 487 Pattern or A Kind of Postal article through which samples or sample packet patterns having no saleable value are transmitted subject to specified conditions. It is treated as Second Class Mail. 488 Pay Bill A document containing the particulars of pay and allowances drawn for a particular month for each official. It is prepared by the accounts branch of HO. Written Order made by the competent authority to the paying official to pay the specific amount mentioned.

489 Pay Order

490 Pay Roll Savings Scheme in which the deposits in RD/TD/PPF Scheme accounts will be made by recovering the amount from the pay of the account holder by the employer.

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491 Payee 492 PDA

493 Penalty 494 Permanent Instruction register 495 PFM 496 PFRDA 497 Philatelic Bureau 498 Philately 499 Pigeon Hole

A person/institution to whom the Money Order is addressed. Philatelic Deposit Account. The account to be opened by paying a stipulated amount at the Philatelic Bureau. The PDA holder will receive periodically the stamps and stationeries released by the department, as opted by him/her. (Refer Philatelic Bureau) The fee levied on any transaction done breaching the conditions of POSB account. Register in which the authorisation particulars regarding delivery of articles/payment of Money Orders are entered. Pension Fund Manager. A Fund Mangement Company appointed by the Central Government to manage the funds under New Pension Scheme. Pension Fund Regulatory and Development Authority. A body constituted by the Government of India to regulate the New Pension Scheme. An unit situated in a Head Post Office with the responsibility of display & sale of philatelic items. It will also distribute philatelic items to attached offices & PDA holders. The hobby of collection of stamps and other related stationeries The compartment in the Sorting case which looks like a pigeon hole.

500 PIN Code

Postal Index Number Code. A six digit code allotted to each delivery Post Office in India. Ex:PIN CODE of BHOPAL GPO is 462 001.

62

501 PIN Plus

An extension of PIN Code given to bulk addressees which reduces unnecessary handling at each stage between office of posting and the delivery point. It contains PIN code followed by an additional 5 digits. Ex: 462 001-01001. The first two digits (01) denote the Postman beat and the last three digits (001) denote the Delivery Point Identification Number. When the first two digits are zero, the last three digits denote Post Box/ Post Bag. (Refer Post Box , Post Bag) Productivity linked Bonus - A type of incentive given during Diwali to Postal Employees upto the cadre of non-Gazetted Group B. The amount of PLB is based on the performance of the department. The process of retransferring the title of the savings certificates to the purchaser. The person(holder) who is pledging the certificate The person to whom the title of the savings certificates is transferred from the purchaser. The process of transferring the title of the savings certificates from the purchaser to the pledger. Postal Life Insurance. An insurance product of India Post catering to the Government/PSU employees Pre mature closure. The process of closing RD/TD/MIS/SCSS accounts before the completion of maturity period. (Refer Maturity period) Post Maturity Interest. The interest allowed on the maturity value of an account/certificate when closed after the completion of maturity period. Ex: PMI for TD accounts will be at the rate of interest of savings accounts for a maximum period of 2 years from the date of maturity. i.e. 3.5% S.I.at present. (Refer Maturity Period/Maturity value)

502 PLB

503 Pledge release 504 Pledgee 505 Pledger 506 Pledging 507 PLI 508 PMC 509 PMI

63

510 PNR number

The 18-digit number allotted to the eMOs booked at the PO counters. This number will be allotted automatically by the software.

511 POIF Rules 512 Politically exposed persons 513 Port Folio 514 Post attached Quarters

Post Office Insurance Fund Rules. The Rules governing PLI/RPLI. Individuals who are prohibited from booking the MO videsh due to the politically sensitive nature of their occupations like MLA,MP,Judges etc. A Box/ bag supplied to each Set of a Section containing essential materials for the use of the Set. Quarters which has to be occupied compulsorily by the incumbent of a particular Post identified for the purpose. Normally, POs functioning in departmental buildings will have Postmaster post provided with quarters. A system of making window delivery of fully paid unregistered articles in all post offices through a bag with lock and key on payment of prescribed rent. A system of making window delivery of fully paid unregistered articles by allotting a box with lock and key in selected Post office premises on payment of prescribed rent.

515 Post Bag

516 Post Box

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517 Post card

A kind of postal article used for personal communication. It is treated as First Class Mail.

518 Post dated cheque

A cheque that becomes payable on a future date specified on the cheque itself. It should not be accepted for any postal transactions from the customer. A Committee consisting of public and departmental officials, formed to review/suggest to improve the quality of service provided in a Post Office. Kept till arrival. A person on tour is expecting arrival of postal articles at his touring place can avail this facility. These articles will be addressed as C/o Postmaster for delivery to persons who are on tour. The amount to be paid for transmission of articles from one place to another place in the form of Postage stamp, Service Stamp, Franking Machine impression or cash. Payment of postage before posting the articles. The Office which consolidates and audits the Accounts of the Post Offices under its control.

519 Post Forum

520 Post restante

521 Postage

522 Postage Prepaid 523 Postal Accounts Office 524 Postal Manuals

(Refer Audit Office)

The rules and regulations to be followed in our department are mentioned in different books called Postal Manuals. Ex: Postal Manual Volume I to Volume VIII.

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525 Postman

Departmental cadre vested with the duty of delivery of Postal Articles at the door step of the customer.

The record to be maintained by the delivery official for entering particulars of Money Orders tendered to him for payment, taxed articles tendered for delivery, acquittance of treasurer for returning the unpaid MO amount etc., 527 Postman returns The process of accounting of the undelivered accountable articles returned by the delivery official. The delivery official should write the remarks for non-delivery, while returning the articles. 528 Postmaster's Document prepared by the Postmaster everyday to Balance Sheet tally the total closing balance of the HO with the closing balances of HO Summary, SO Summary and BO Summary (if any). It will appear as the last item in the HO Cash book prepared daily. 529 Postmaster's Order Book Maintained by the Postmaster to record the result of test applied to a particular branch or work by the duty staff, result of examinations of locks and uniforms, temporary arrangements of work of PAs and Postmen and any unusual occurrence. Every entry will be initialed by the PM and the official concerned after noting the entry. The instructions should be carried out by the official without fail. Pension Payment Order. The order passed by the PAO for the payment of Pension to the retired official. (Refer PAO)
66

526 Postman Book

530 PPO

531 PRAN 532 Pre-delivery activities

Permanent retirement account number. The number allotted to the beneficiaries of NPS. (Refer NPS) A set of activities undertaken at the delivery branch of a Post Office to prepare the article for delivery. It includes (i) Facing (ii) Table sorting (iii) Stamping (iv) beat sorting (v) beat arrangement. Activities done before posting the articles like addressing the articles, inserting the documents in a cover, pasting the cover, affixing stamp /making franking impression for postage on the cover etc. In Business Post, these activities are done by the PO itself on behalf of bulk customers on a prescribed fee. (Refer Business Post) The receipts issued in the Branch offices to the remitter/sender/Insurant/Proponent/Subscriber/ depositor for which rebooking/opening of accounts should be done at the Account Office. For example MS 87a, LI 02, Eng 9, SB 26 The process of sorting the articles by the Post Offices as per the sorting pattern before despatching the same to Mail Office for further detailed sorting.

533 Pre-mailing activities

534 Preliminary Receipts

535 Preliminary Sorting

536 Premium Products

Products & services introduced by Dept. of Posts, in addition to its traditional products & services, to meet the demands of Indias growing economy. These products are customized to meet the requirements of the service sector.
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537 Preservation period 538 Press Sorting Office

539 Preventive Vigilance 540 PRI (P) 541 Pride of India Collection

The prescribed period up to which the documents has to be preserved in the offices. Sorting office working in the premises of the publisher of the newspaper, especially for handling the RNP posted by it. The entire expenditure towards wages or the establishment is borne by the publisher in addition to providing the required stationery for working. (Refer RNP) The Vigilance to be employed in various postal units to prevent any fraud and consequent financial loss to the department. Public Relation Inspector (Postal) . A LSG cadre post at Head Post Office. Collection of 25 solid silver stamp replicas layered with pure 24 carat gold, representing cross-section of important historic, artistic and cultural aspects of India. The collection is distributed in India by Hallmark India Pvt. Ltd under the authority of India Post. It is a certificate obtained from a competent court of law specifying that the will was made by the deceased and it is last will made The articles prohibited for transmission through Post. The initiative taken by the Department to improve service efficiency in all spheres of postal operations.

542 Probate of Will 543 Prohibited Articles 544 Project Arrow

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545 Protected Savings Scheme

Under this scheme, on the death of the depositor of a RD account, his nominee or legal heir can claim full maturity value of the account(s) restricted to as admissible for an account of denomination of Rs 50/- under certain specified conditions. Postage Revenue Realised in Cash. Account head for crediting the postage amount collected by cash at MPCM counters and the amount collected through franking of articles at the PO. (Refer MPCM, franking machine) Postal Services Board. It is a body for planning, implementing and monitoring the Postal Operations in India, consisting of six members and chaired by the DG (Posts). (Refer Member(PSB)) Postal Staff College of India located at Ghaziabad. It gives training to PS Group B & Group A officers of India Post. Postal Stores Depot. An unit, headed by a PS Group B officer, which will supply the required forms and stationaries to the Post Offices. Ex: Madurai PSD. Postal Training Centre. Training institution of India Post imparting training to the departmental employees of Group C & Non Gazetted Group B.

546 PRRC

547 PSB

548 PSCI 549 PSD

550 PTC

We have 6 PTCs in India at Darbhanga, Guwahati, Madurai, Mysore, Saharanpur and Vadodara. 551 Public Provident It is a type of savings account in which the Fund depositor has to deposit Rs 500 as minimum deposit and Rs 70000 as maximum deposit in a finacial year. The maturity period is 15 years and the rate of interest is 8%. It can be opened in all Head Post Offices and selected Sub Offices and in all Nationalized Banks. The account can be transferred between POs and between PO and bank respectively.
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552 Quarters 553 Queue Management

554 Railway Mail Service (RMS) 555 Realization of cheques 556 Rebate - RD

557 Rebate - Speed Post 558 Record office

Accommodation provided by the Dept. of Post for departmental staff. It is also referred as Postal Staff Quarters. System used to manage the queue of customers at PO counters to provide better customer care. For ex:- In Project Arrow Post Office, when the number of customers standing in the queue at the counter is more than 7, the Supervisor should arrange for additional counter / assistance. Sorting Mail Office situated in the platform of a Railway station. Ex: Kolkata RMS The transfer of funds from the bank from where a cheque is drawn, when sufficient of balance is available in that account, to Post office account. Amount granted to the depositor of a PORD Account when the number of advance deposits, including that of the current month, is six or more. Ex: Re.1/- will be the rebate for denomination of Rs.10/- for 6 to 11 deposits. (Refer RD account) Amount granted to a BNPL Speed Post customer when the volume of business exceeds Rs.10000 per month Stationary office of RMS which arranges staff, supplies bags, stationeries etc., to a set of a section and preserves the work papers of the same after checking. A POSB Scheme in which deposits have to be made in equal monthly instalments for a period of 60 months Renewal of Matured PO TD accounts from the date of maturity irrespective of date of renewal. (Refer TD scheme)

559 Recurring Deposit Account (RD Account) 560 Redeposit- TD

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561 Redirected

A standard remark made on an undelivered accountable article by the delivery official when there is an instruction by the addressee to forward to a new address. The article with this remark will be forwarded to the new address on the same day. Process of forwarding a Postal article to an ascertained address. No fee will be charged for redirection except for Parcel where half of the postage will be charged as redirection fee.

562 Redirection

(Refer Redirected)
563 Refund - of default fee 564 Refused

The default amount collected from the PORD depositor will be repaid during the premature closure of the account. (Refer PMC) A standard remark to be made on the undelivered accountable article by the delivery official when (a) the addressee refused to accept the article (b) the Addressee is present but does not take delivery of the article on one pretext or other. The article bearing the remark refused should be returned to the sender or RLO on the same day.

(Refer RLO)

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565 Regional Concentration Centre (RCC)

Mail office identified for receiving mail from neighbouring circles to mail offices attached to it. Ex: Palakkad RMS is the RCC for Palakkad RMS, Calicut RMS and Shoranur RMS.

566 Register of VP Register maintained, for letters and Parcels articles Received separately, in delivery POs to account for the VP articles received for delivery. 567 Registered abstract 568 Registered Articles 569 Registered bundle (RB) 570 Registered list ("R" List) 571 Registered bag (R bag) Register maintained in delivery POs to account the receipt and issue of registered letters. Articles booked at the counter for which a receipt is given to the customer and accounted at every stage of handling. Bundle containing three or more registered letters addressed to the same destination. A list prepared by the despatch office to despatch the registered articles to be included in Registered Bag. A due bag closed for dispatch of registered articles and money orders, accompanied by R list. It may also contain cash bag if the R bag is exchanged between the PO and its cash office. (Refer R list,

Cash Office)
572 Registered newspaper

A kind of Postal article - Periodicals registered with the postal divisional head for availing concessional rate of postage . It should have bonafide list of subscribers and published in a periodicity of not more than 31 days.

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573 Registered Parcel 574 Registrar of newspapers of India (RNI) 575 Registration of articles

Parcels booked at the counter for which a receipt is given to the customer and accounted at every stage of handling. (Refer Parcel) Government authority for registering the newspapers published in India. (Refer RNP) Process of posting articles under receipt at the PO counter. The movement of these articles will be accounted at each stage. Also, the delivery of these articles will be done under acquittance. (Refer

Registered articles)
576 Regular indent 577 Reimbursement 578 Reinvestment 579 Relieved officer/official 580 Relieving officer/official 581 Remittance adjustment 582 Remittance advice 583 Remittance Silo

Request by PO / RMS office to PSD through their Divisional Office for supply of forms once in 6 months. (Refer PSD) Replenishing the expenditure incurred by the departmental official/ officers against an approved item. Ex: Reimbursement of tuition fee Purchase of savings certificates on surrender of matured certificates In case of transfer/ deputation, the Officer/official handing over the charge of a post to another. In case of transfer/ deputation, the Officer/official taking over the charge of a post from the relieved officer/official. Process of adjusting the remittances received and sent to the sub ordinate offices by the Sub accounts Supervisor. A document prepared by the accounts branch for the remittances made to OHOs. (Refer OHO) A silo under the stream GET THE CORE RIGHT of PROJECT ARROW with a target of achieving same day payment of all MOs received at PO and providing web based remittance services. The person who is sending a money order. Post attached quarters.

584 Remitter 585 Rent free quarters

(Refer Post attached quarters)

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586 Repayment of Withdrawal

Repayment of the withdrawal taken by the depositor from his RD account either in lump sum or in equal monthly installments.

587 Reporting officer An officer who observes the working of the officers/officials working under him/her and records their performance in the APAR.

(Refer APAR)

588 Rest house 589 Retail post

Rooms provided at terminal or changing stations to RMS staff who are on duty in the section. A product of India Post under which other organisations may sell their products & services through PO counters. Ex: Sale of applications of an Educational Institution An officer who re-examines the remarks of the reporting officer in the APAR of an officer/official. The reviewing officer can also record independent remarks in the APAR.

590 Reviewing officer

(Refer Reporting Officer)

591 Revival of Silent account 592 RIFA 593 RLO

594 RO 595 Roster

Process of allowing further transactions in an account which is marked as SILENT. Regional Internal Financial Advisor. An Officer of Accounts Line providing Financial Advice to the Head of the Region. (Refer IFA) Return letter office - Office situated in Circle HQrs authorised to open & dispose the contents of undecipherable/undisposable articles received from POs. Regional Office - Office of the Regional Head.

(Refer PMG)

Register maintained at recruiting units to monitor the implementation of orders of Govt. of India on reservation.

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596 Rough book 597 Round MO

Maintained by postmasters for noting and tallying his office transactions & accounts A stamp to be impressed by the supervisor of MO paid branch to authorize the payment of MOs/eMOs received. It should be under the personal custody of the Supervisor/Postmaster.

598 RPLI 599 RTI Act, 2005 600 Sanchay post

Rural postal life insurance - An insurance product of India Post for Indians having a rural address. Right To Information Act 2005 - Enacted by Govt. of India to promote accountability and transparency in Government. Software, developed by a private firm M/S Datanet Corporation, Bengaluru, used in SB/SC Counter to perform day to day transactions. At present, SDC (Software Development Centre) of TN Circle is coordinating issues related to this software. The authorised number of posts of a particular cadre allotted to a particular unit . An Authority vested/delegated with powers to approve financial matters/administrative matters with financial implications. Standardized Agency System - System through which agents are appointed by the State Government to procure business under POSB schemes except SB & RD. An account opened under POSB scheme.

601 Sanctioned strength 602 Sanctioning authority 603 SAS

604 Savings Bank account

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605 Savings Bank Silo

606 Savings certificate

A silo under the stream GET THE CORE RIGHT of PROJECT ARROW with a target of reducing transaction time (i) at counters (ii) in transfer/closure of POSB account/SC (iii) in settlement of death claim cases. A money instrument, issued by Ministry of Finance on behalf of Govt. of India, sold through the agency of Post Offices promising the holder to get a predetermined amount on maturity. At present, KVP & NSC are the savings certificates issued through POs.

(Refer KVP & NSC)

607 SB Slip (SB-27) 608 SB Voucher List (SB-22) 609 SB-26 610 SBCO

List prepared by the HO to SO to forward the SB documents viz., Passbooks after verification, AT for allotment of account number etc., List of the documents submitted by the SB branch of HPO to SBCO everyday for the transactions incorporated in the previous day account. (Refer

SBCO)

611 SCSS

612 Seasonal mail 613 Second class mail 614 Secretary (Posts)

Preliminary receipt issued by the BPM to the customer who is opening a POSB account at BO. Savings Bank Control Organisation. A unit of a Head Post Office to check and authorize the transactions done in POSB accounts in HO and its subordinate offices. Senior Citizens Savings Scheme. A type of POSB account that can be opened by senior citizens, retired persons aged above 55 and retired defence personnel irrespective of age limit. Greeting Mail posted during particular festival seasons. Eg. Diwali, Christmas, New Year etc., Mail, other than first class mail, which will be given air lift only if prescribed Air surcharge in paid. Refer DG (Posts)

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615 Section

Travelling TMO working in trains. Ex:- HB 9

616 Sectional mail list (M1-a) 617 Senior Superintendent of Post offices (SSPOs) 618 Senior Superintendent of RMS (SSRM) 619 Server 620 Service book

A list prepared by Mail Office which shows the number of the due and unusual mails actually despatched. The designation of a Junior Time Scale/Senior Time Scale Group 'A' Officer, incharge of a Postal Division. The designation of a Junior Time Scale/Senior Time Scale Group 'A' Officer, incharge of a RMS Division. Primary Computer of a network which manages and coordinates the nodes. Permanent Record containing the family and service particulars of a government servant maintained by DDO. Charges recovered for dishonoured cheques from the depositor.

621 Service charge (with respect to Savings account) 622 Service MO Money Order, without limit, remitted by postal authorities. No MO commission will be charged. 623 Set of a Mail Office 624 Set of a Section

An establishment of RMS staff working in a particular timing in a mail office. (Refer RMS) Ex:- Nagpur RMS/1 denotes the first set of Nagpur RMS working in the morning. An establishment of RMS staff working throughout the beat of the same section in both directions.

(Refer RMS, beat)

625 Signature scanning

The process of scanning & storing the signature of the depositors/purchasers into the database of the sanchay post software for future verification during withdrawals and closure/discharge.
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626 Silent account

627 SMR

A Savings account in which no transaction done by the depositor for a period of continuous three financial years. Further transactions can be done on revival of the account. Sub Postmaster's Monthly Report. Monthly report to be submitted by the sub post master showing the remittances, details of the closing balances of the account month along with the statistics of transactions of his/her office. Bundle containing MOs, which cannot be included in a Station MO bundle. Record maintained at SOs showing the receipts and payments of the Post office day wise.

628 Sorting MO bundle 629 SO Account

630 SO daily account Copy of the SO account, prepared and submitted daily to HO along with supporting documents and vouchers. 631 SO slip Document prepared by the Sub accounts branch of HO to acknowledge the closing balance of the last SO daily account received and to enter the particulars of remittance and documents sent. 632 Sorting A clerical cadre official working in Mail Office. assistant 633 Sorting case Wooden/steel case with pigeon holes used for sorting postal articles.

634 Sorting hub 635 Sorting List

A concentration centre for sorting and despatching speed post articles received from Post offices mapped to itself. Refer DMSL

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636 Sorting Mail bag A mail bag from post office to Sorting Mail office. It is a due bag. 637 Sorting Mail Mail office performing the duties of receipt, sorting office and despatch of postal articles. The office will be designated as RMS if it is situated in the Railway platform or else the office will be designated as "Sorting Office". Ex: Madurai RMS, Karaikudi Sorting. 638 Sorting pattern Manner of sorting articles received, indicated in the Sorting list. 639 Special Bag 640 Special error book 641 Special Remittances 642 Specimen signature book (SB-6) 643 Speed Net Bag containing both registered/unregistered articles addressed to high level officers, who are on tour. Error book maintained at SB branch of the Account office for noting the irregularities noticed in BO transactions. Remittance of cash through messengers from Account office/Cash Office when the amount of remittance exceeds the prescribed line limit/on special occasions. Record containing specimen signatures of account holders of POSB accounts, maintained at non computerised sub offices. It is used for verification of signature of the depositor during withdrawal, transfer and closure of a POSB account. Software developed by the CEPT, Mysore to despatch the speed post articles booked at the PO counter and to deliver the speed post articles received at the PO. The advantage of Speed net software is that the speed post article processed through it can be tracked & traced by the customer on India Post website. The only Government owned and operated courier services, with Track & trace , time bound delivery, for all documents and merchandise items for both domestic and international

644 Speed Post

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645 Speed Post Pass Port service 646 Speed Net Communication 647 Split duty 648 Split duty allowance 649 Stamp

Service offered by India Post, in association with Ministry of External Affairs, to sell, process the passport application and deliver the Passport to the applicant through Speed Post. A Module under Speednet Software used to update & retrieve the Speednet data in the Central Server. Working hours divided into two parts. Normally, in HPOs, officials entrusted with delivery and sub account branch work on split duty. Monetary benefit paid to officials performing split duty. A self-adhesive postal stationery bearing the postage value. This has to be affixed on a postal article as an evidence for prepayment of postage.

(Refer Postage)
650 Stamp album (Philately) 651 Stamp balance register 652 Standing Instruction 653 Station Bundle

An album to collect and preserve philately stamps Record to account the closing balance of stamps of Post Offices at the end of the day. Instruction given by a POSB account holder to Post Office requesting & authorizing it to do automatic credit.

(Refer Automatic Credit)

A bundle with 15 or more unregistered articles for a particular delivery Post office with check slip on top of it.

654 Station mail bag A Mail bag from a Mail office to a Post office. It is a due bag 655 Station MO MO bundle prepared when there are 6 or more bundle MOs to a particular delivery PO. (Refer MO

bundle)

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656 Statistical register 657 Stop gap arrangement

A register to record the statistics relating to various transactions of a Post office. Process of making temporary arrangement of officials to fill a vacant post.

658 Sub Post Master Official incharge of a SO. 659 Sub post office A departmental Post office subordinate to HO. 660 Sub record office Stationary office of RMS which arranges staff, supplies bags, stationeries etc., to a set of a mail office and preserves the work papers of the same after checking. 661 Sub record officer 662 Subsistence allowance 663 Superannuation 664 Superintendent of Post offices (SPOs) 665 Superintendent of RMS (SRM) 666 Supplementary accounts 667 Surrender of a Policy 668 Surrender value 669 Suspension Official in-charge of a sub record office Allowance paid to government officials under suspension. Refer suspension. Attaining the prescribed retirement age while in government service. At present, the retirement age is 60. The designation of a PS Group 'B' Officer, incharge of a Postal Division. The designation of a PS Group 'B' Officer, incharge of a RMS Division. A record prepared at HO to consolidate transactions of subordinate offices in transit during first week of april for accounts of march. Submission of PLI/RPLI policy by the insurant for immediate cash payment by forgoing the contigent benefit. The amount that is sanctioned for a PLI/RPLI policy surrendered. Act of placing a government servant off duty temporarily pending disciplinary proceedings.

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670 Table sorting

One of the pre-delivery activities done for segregating the mis-sent articles, articles for subordinate offices from the articles for its own office.

(Refer Pre-delivery activities)

671 TA Bill

672 Take home pay 673 Taxation

Travelling Allowance Bill- Bill to be submitted by the official who performed tour on duty to claim the expenditure incurred for journey and the daily allowance. The pay received by the staff after out of account deductions from net pay.

(Refer Out of account)

Collection of deficiency amount in respect of unpaid/insufficiently paid articles and articles with infringement of conditions.

(Refer Unpaid articles)

674 TB order 675 Technical resignation

676 TEL cover 677 Temporary instruction register 678 Tenure

Tour orders of officers eligible for camp bag,, issued by SRM/SSRM, Transfer from one government service to another service applied and approved through proper channel where the previous services will be taken into account for the purpose of calculation of pay and length of service . Cover containing Telegrams addressed to Postmaster for delivery through telegram messengers. The Instruction register which has the instructions of temporary nature valid up to three months The period of service of an official in a station/post.
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679 Terminal dues

The cost incurred on handling an international postal article by the destination country, which has to be remunerated by the originating country. This is an arrangement made within UPU countries. 680 Territory bundle Sorting bundle containing 25 or more unregistered articles addressed to a state or foreign country. 681 Test Letters Letters posted to test the punctual clearing of LB, sorting , transmission and delivery of Postal articles and find out any deviation from the norms for mail transmission and delivery 682 Test Print Print out taken to check the connectivity and proper working of the attached printer. 683 Time bound A feature of Speed Post ensuring delivery of delivery articles within the prescribed time viz. 24 hours, 48 hours or 72 hours between speed post centres. 684 Time deposit A scheme in which the deposits can be made for a scheme (TD fixed period viz. 1 year, 2 years, 3 years and 5 scheme) years. 685 TMO Transit Mail Office - A mail office dealing with exchange of mails / bags between mail offices and post offices without opening the bags. Ex: TMO. 686 TMP-1 To Make Payment form - A Form to be filled by the payee for requesting payment of iMO at Post Office. 687 Tolerance level 688 Track and trace A permissible deviation level of KPI from the target for Project Arrow post offices. A facility provided for speed post customers, both domestic and international, to find out the current status and disposal of their articles through the website www.indiapost.gov.in. An institute under Universal Postal Union for training and issuing certification on Various Postal Subjects thro Internet.

689 Train Post

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690 Transaction Time report 691 Transcription centre 692 Transit 693 Travelling allowance 694 TRC 695 Treasurer 696 Treasurer cash book (ACG 2) 697 Treasury panel 698 Treasury pass book 699 Treasury voucher 700 Trip 701 TRP-1 702 UCP

703 UCR

A report generated for the purpose of calculating the average time taken for various transactions in Sanchay Post software. A centre, located in Circle HQrs,which translates addresses written in regional languagues on Postal articles into English . Refer amount in transit. An allowance given to officials on tour on duty. Refer TA Bill Telephone Revenue Collection - An account head to account the amount collected from the customers for telephone bills. Official posted in the treasury branch for receipt, disbursal and custody of cash, stamps and cheque. The record maintained to account cash ,stamp and cheque transactions done by the treasurer in chronological order. A group of staff working as treasurers on a particular year in a postal division. Record maintained in Treasury branch to keep track of drawal from & remittances to bank. Record in Treasury branch for noting down the drawal of cash from bank. Journey of the set of a RMS section from one end to the other end of its beat. Refer In-trip, out-trip. To Remit Payment - Form to be filled in by the remitter to send an iMO. Unclassified Payments - Postal Payments which cannot be classified into any general head of account at Post offices which will be classified by the PAO. Unclassified Receipts - Postal receipts which cannot be classified into any general head of account at Post offices which will be classified by the PAO.

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704 UIDAI

Unique Identification Authority of India - An authority vested with the responsibility of providing identification number for each resident across the country which would be used primarily as the basis for efficient delivery of welfare services the citizens of India. India Post has signed an MoU with UIDAI for delivery of UID through Speed Post and do biometric authentication for UID. Absence from duty without prior sanction of leave which may lead to disciplinary action against the government servant. Refer Dies-non. Articles not taken delivery by the addressee even after 7 days from the date of intimation. These articles will be returned to the sender immediately.

705 Un authorized absence 706 Unclaimed articles

707 Undecipherable article 708 Unfixed beat 709 Unit Bag office

710 Unpaid articles

Article containing illegible (or) readable but not understandable addresses. Will be forwarded to RLO for disposal. A delivery area which is not served daily by the delivery official. All Post Offices are identified as Unit Bag Office for monitoring the movement of bags. They have to submit bag balance report to District Bag Office daily. Articles posted without postage. Double the postage will be recovered from the addressee at the delivery PO.
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711 Unposted item

SB Transactions that cannot be posted in the ledger at SOSB branch of HO/SBCO will be accounted seperately as Unposted item for future settlement. Article posted in POs for which no receipt is issued to the customer and no record will be maintained for its movement. Bag received / dispatched which is not prescribed in the Due Mail Sorting List. Universal Postal Union - Primary forum for for cooperation between postal sector players of member countries headquartered at Berne, Swiss.

712 Unregistered article 713 Unusual bag 714 UPU

715 Value Die 716 Vermeil 717 Village Sorting List 718 Visit Book 719 Visit Report

A device placed inside the franking machine to make an impression for the value of stamps to be affixed on a postal article. One of the medals given for Philatelic exhibitions. The medal level lies between GOLD & SILVER. List showing the GDS MDs/village postmen, the names of village served by them and location of letterboxes in villages under the BO. Record where the signatures of responsible residents of villages which are visited by the Village Postmen/GDS MD are obtained. Report containing the remarks by the officers making a surprise visit to the particular unit. Refer Marginal remarks

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720 Void MO

Void Money Order - MO received for payment after the expiry of its currency period. MO will be current upto the end of the account month following the month of issue. Ex: MO issued in July will be current upto the end of August. Weight arrived from the volume of the postal article using prescribed formula & procedure.It is used ONLY FOR TARIFF CALCULATION PURPOSE if the dimension exceeds the prescribed limit. The formula is: For cuboid:- (Length in cm X Breadth in cm X Height in cm)/6000 For circular roll: (0.785 X(Diameter in cm) X (Diameter in cm)X length in cm)/6000

721 Volumetric Weight

722 Voluntary Retirement

Option to retire voluntarily on completion of 20 years of qualifying service, by giving 3 months notice, subject to acceptance of the appointing authority. Record that serves as an evidence of expenditure Ex: MO paid voucher

723 Voucher

724 VPL

Value Payable Letter - A letter booked under VPP.

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725 VPMO

Value Payable Money Order - Type of MO booked when a VP article is delivered and the VP amount (collected from the addressee) is remitted to the sender of the article. Refer VPP.

726 VPP

Value Payable Post - Scheme of collecting value of the article during delivery and remitting the same through money order (called VPMO) to the sender. A fee has to be collected for booking under VP in addition to postage & registration fee.

727 VPPL 728 VP Receipt

Value Payable Parcel - A Parcel booked under VPP. A document prepared at the PO when a VP article is received for delivery. It should be accompanying the article sent out for delivery. Wide Area Network -Type of network connecting computers located at very distant places. In India Post, eMO, Speed Net are some of the services rendered through WAN.

729 WAN

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730 Warrant of Payment 731 Web based Grievance Redressal System

Filled-in SB withdrawal / closure form with payment order of the Supervisor of SB branch / SPM. On line processing of customer complaints (both inward & outward) in the India Post website at Offices designated as Customer Care Centres (CCC).

732 WebPASS 733 Weighment System 734 Weight of a Postal article

Software for processing of passports at Post Offices under Speed Post Passport service. A system adopted by India Post to convey closed bags except parcel bags. The bags will be conveyed, without limit of weight, through luggage vans of railways, under the custody of railway guards. It is used to decide the kind of article and the postage to be affixed/ paid for the article. Gross weight will be taken to decide the kind of article. Depending upon the dimension, either gross weight or volumetric weight, whichever is higher, will be taken for calculation of postage. To be noted in the cash bag & SO SLIP / BO SLIP / BODA. Used to check whether there is any loss of contents of bag.In deptl. POs, Sub account PA will weigh the cash/stamp bag in the presence of Treasurer and note it in SO SLIP/BO SLIP. Legal declaration made by a person with regard to ownership of his/her property (both movable & immovable) after his/her death. Refer Probate of will.

735 Weight of cash bag /stamp bag

736 Will

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737 Window Delivery

Delivery of articles, at the Post Office premises instead of at the door step of the customer. Window delivery of accountable articles will be done only by the PA and not by the Postman. A form used for withdrawing an amount from a POSB scheme. A person who sees the transaction like delivery/payment happening and attests to the genuineness of the same by adding his/her own signature. In PO, Making of nomination for POSB accounts, payment of MOs to illiterates, pardanashin women should be witnessed. World Net Express - An International Parcel service provided in collaboration with DPWN (Deutsche Post World Network)

738 Withdrawal slip (SB-7) 739 Witness

740 Wnx

741 Workers wage account 742 Work-papers 743 Working Strength 744 World Philatelic Exhibition 745 WPP

A type of SB account specially meant for payment of wages to beneficiaries of MGNREG scheme. Refer the Job Card MGNREGS also. All the abstracts/documents prepared, documents received/dispatched by a set of a Mail office. These will be preserved at the record offices. Actual number of staff working in a particular cadre of a unit against the sanctioned posts. (Refer Sanctioned strength) An international exhibition on Philately held at regular intervals in various countries of the world.

(Refer Indipex 2011)

Without Prepayment of Postage - A facility given to the licensees of Registered News Paper, when applied to Regional office/Circle Office.Refer Registered News Paper also.
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746 WUMTS

Western Union Money Transfer Service - A scheme, of receiving money in India from foreign countries, implemented by India Post in collaboration with a foreign company WESTERN UNION. It is also called International Money Transfer Service (IMT)

747 Yearly village return 748 Zero Balance Account 749 56 APO 750 99 APO

Report of articles received for delivery for the villages on unfixed beat from March 1 to 14 of every year , prepared by the BPMs and submitted to the sub divisional head. A savings account in which the condition of maintaining minimum balance is not applicable like MGNREGS account. Refer MG NREGS. 1CBPO located in New Delhi is also known as 56 APO. (Refer CBPO) 2CBPO located in Kolkata is also known as 99 APO.

(Refer CBPO)

IMPORTANT NOTE: This is a non-official publication meant for internal use by the officials in the Dept. of Posts. Any part or any portion of the contents thereof should not be quoted in judicial or quasi judicial proceedings or cited for any administrative purpose. Please verify from Departmental sources for accuracy.

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