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Site: Location:
Problem Statement:
Problem Containment:
10
7.5
5
2.5
0
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
1/1 1/1 1/1 1/1 1/2 1/2 1/2 1/2 1/2 1/2 1/2 1/2 1/2 1/2 1/3 2/1/ 2/2/ 2/3/ 2/4/ 2/5/ 2/6/ 2/7/ 2/8/ 2/9/ 2/1
6/2 7/2 8/2 9/2 0/2 1/2 2/2 3/2 4/2 5/2 6/2 7/2 8/2 9/2 0/2 200 200 200 200 200 200 200 200 200 0/2
001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 1 1 1 1 1 1 1 1 1 001
Tasks and Timelines
Steps Activity
1. Define &
Contain the
Problem
2. Measure
the Problem
3. Perform
Root Cause
Analysis
4. Plan &
Implement
Improvement
5. Assess
Effectiveness
of Improvement
6. Standardize
& Control
7. Realize &
Reflect
Team Members
Team Leader:
Team Members:
Responsible Manager:
© Thomas A. Little Consulting 2002
Metric Name:
Measurement Frequency:
Date: Measure
1 11/16/2001 15
2 11/17/2001 16
3 11/18/2001 14
4 11/19/2001 15
5 11/20/2001 16.5
6 11/21/2001 14.8
7 11/22/2001 15.2
8 11/23/2001 13.8
9 11/24/2001 12.9
10 11/25/2001 13.4
11 11/26/2001 12.5
12 11/27/2001 6.5
13 11/28/2001 5.4
14 11/29/2001 5.3
15 11/30/2001 4.3
16 12/1/2001 3.3
17 12/2/2001 4.5
18 12/3/2001 4.8
19 12/4/2001 3.7
20 12/5/2001 3.8
21 12/6/2001 2.9
22 12/7/2001 3.5
23 12/8/2001 3.8
24 12/9/2001 2.7
25 12/10/2001 2.5
Problem Name: Number:
Revision Date:
1 1 1
2/8/ 2/9/ 2/1
200 200 0/2
1 1 001
2. Measure the
Problem
3. Perform
Root Cause
Analysis
4. Plan and
Implement
Improvement
5. Assess
Effectiveness of
Improvement
6. Standardize
and Control
7. Realize and
Reflect
step by step to determine the source, nature and frequency of the problem
derstand all the steps of the process, how the problem occurs and to document the process flow
nd visual documentation such as digital photos and videos
ship of factors and or event conditions on the problem
he product or process and an analysis of current data and associated factor effects
gned to understand the current situation and determine the root cause
Measure
Responses or Outputs (Ys) Factors (Xs)
Dependent Variable USL LSL Target Independent Variable(s) USL LSL
Operation 1
Start
Organization 2
Operation 2 Yes
Correct?
No
Organization 3
Operation 2
End
RCA Data Collection Plan
Define What to Measure Define How to Measure
% Unexplained
he process step by step to determine the source, nature and frequency of the problem
nalysis to understand all the steps of the process, how the problem occurs and to document the process flow
e problem and visual documentation such as digital photos and videos
ntial relationship of factors and or event conditions on the problem
mance from the product or process and an analysis of current data and associated factor effects
iments designed to understand the current situation and determine the root cause
Solution Evaluation Form
List Root Cause(s) List Solutions % Effect Estimated Cost Complexity
Root Cause 1 Solutions 1
% of cost time or
effect of effort to
solution solution implement
will have implementation short term?
on the long term?
root cause
Root Cause 2
b)
c)
2. Solution a)
b)
c)
3. Solution a)
b)