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TREASURY MANAGEMENT

User Guide

U.S. Bank On-Site Electronic Deposit


Web Installation Guide Version 2.0

The information contained in this document is confidential and is not to be disclosed to any third party, nor disseminated, used, quoted or otherwise referred to for any purpose other than in connection with the internal evaluation of this product.

Copyright 2010 U.S. Bancorp Copyright 2010 RDM Corporation

U.S. Bank On-Site Electronic Deposit via SinglePoint Web User Guide

Table of Contents

Table of Contents
Setting Up Internet Explorer ............................................................................................................... 3 Confirm Your Browser Version ........................................................................................................... 3 Disable Browser Pop-Up Blocker ....................................................................................................... 3 Add Trusted Website .......................................................................................................................... 4 Configure Internet Explorer 7.0 or later Security Settings .................................................................. 4 Prevent Internet Explorer Browser Caching ....................................................................................... 5 Configuring Internet Explorer Security Options .................................................................................. 5 Logging In ........................................................................................................................................... 5 Install Web Components..................................................................................................................... 7 Install Scanner Control Manager and Drivers, Altova and Flash Player............................................. 7 Test Your Scanner .............................................................................................................................. 8 Configuring a Different Scanner ......................................................................................................... 8 Updating the Scanner Control Manager ............................................................................................. 9 Enable Thick or Double-Feed Document Detection ......................................................................... 10 Upgrading the Scanner Control Manager......................................................................................... 11 Installing Required Updates for Scanner Control Manager.............................................................. 11 Installing Optional Updates for Scanner Control Manager ............................................................... 12

Disclaimer
There are no warranties extended or granted by this document or software material. The information provided in this user guide shall govern the U.S. Bank On-Site Electronic Deposit systems policies and procedures. The information contained herein is subject to change without notice. Revisions may be issued from time to time to advise of such changes and/or additions. U.S. Bank is a service mark of U.S. Bancorp. RDM Corporation makes no warranty with respect to the adequacy of this documentation, programs, or hardware that it describes for any particular purpose or with respect to the adequacy to produce a particular result. In no event shall RDM Corporation be held liable for special, direct, indirect, or consequential damages, losses, cost, charges, claims, demands, or claim for lost profits, fees, or expenses of any nature or kind.

Copyright
Copyright 2010 U.S. Bancorp Copyright 2010 RDM Corporation All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording or otherwise, without the prior written permission of U.S. Bank Corporation.

Trademarks
Windows is a registered trademark of Microsoft Corporation. Other brands and their products are trademarks or registered trademarks of their respective holders and should be noted as such.

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U.S. Bank On-Site Electronic Deposit via SinglePoint Web User Guide

Setting Up Internet Explorer


The purpose of this guide is to outline the steps you need to take in order to successfully install your OnSite Electronic Deposit Web version 2.0. In order to ensure a successful installation, some Windows Internet Explorer browser configuration is required. Some important notes about Internet Explorer operation for On-Site Electronic Deposit: The system does not utilize or support the Internet Explorer forward or back navigation buttons. Using the navigation buttons will result in error conditions and/or unexpected results. The Microsoft Internet Explorer Auto-Complete function has been disabled throughout the system.

You must configure Internet Explorer security settings as follows: 1. 2.


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Confirm your browser version

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Disable Browser Pop-Up Blocker

3. Add trusted Web sites 4. 5.


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Configure Internet Explorer security settings Prevent Internet Explorer browser caching
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Confirm Your Browser Version


1. Open an Internet Explorer browser window. 2. Select Help > About Internet Explorer. 3. Note the Internet Explorer browser version number in the pop-up window. 4. Click OK.

Disable Browser Pop-Up Blocker


If the item workstation is running Windows XP Service Pack 2 with Internet Explorer 6.0 Service Pack 6 or Internet Explorer 7.0 or 8.0; or running Windows Vista and Internet Explorer 7.0 or later, the Internet Explorer pop-up blocker will need to be disabled. Note: Any system pop-up blocker application must be disabled prior to installing components and remain disabled during item processing. To enable pop-ups for U.S. Bank SinglePoint and On-Site Electronic Deposit Websites: 1. Open an Internet Explorer browser window. 2. Select Tools > Internet Options > Privacy tab. 3. Select the Block Pop-Ups option and click Settings.

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4. Allow pop-ups for the following addresses by entering them in the field and clicking Add: a. https://singlepoint.usbank.com b. https://electronicdeposit.usbank.com c. https://itms-online.com
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5. Click Close to close the dialog. 6. Click Apply and OK to return to Internet Explorer. To enable pop-ups for all websites: 1. Select Tools > Pop-up Blocker > Turn Off Pop-up Blocker. For the selected method, repeat these steps for every item workstation. If an item workstation is upgraded from Windows XP SP1 to SP2, the pop-up blocker will need to be modified again.

Add Trusted Website


1. Select Tools > Internet Options > Security tab. 2. Select the Trusted Sites Web content zone. 3. Click Sites. 4. Add the following sites as trusted websites by entering each address in the field and clicking Add: a. https://singlepoint.usbank.com b. https://electronicdeposit.usbank.com c. https://itms-online.com 5. Click Add. Note: If you are running Windows Vista, ensure that the Enable Protected Mode option for Trusted Sites remains disabled. 6. Close the dialog. 7. Internet Explorer 6.0: click OK and OK again. 8. Internet Explorer 7.0 or later: click Close and OK.

Configure Internet Explorer 7.0 or later Security Settings


Users running Internet Explorer 7.0 or 8.0 must configure the following additional settings: 1. Select Tools > Internet Options > Security tab. 2. Select the Trusted Sites Web content zone.

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3. Click Custom Level. 4. Scroll to the ActiveX Controls and Plug-Ins section. 5. Enable Automatic prompting for ActiveX controls. 6. Scroll to the Downloads sections. 7. Enable Automatic prompting for file downloads. 8. Click OK, Yes and OK.

Prevent Internet Explorer Browser Caching


To ensure that the Transaction Detail reports available in the Scan Items and Approve Batches modules contain the correct check images, you must disable Internet Explorer caching and force the browser to load all temporary internet files and images on every visit to the page. 1. Select Tools > Internet Options > General tab. 2. Internet Explorer 6.0 instructions a. In the Temporary Internet Files section, click Settings. b. Select Automatically. 3. Internet Explorer 7.0 or later instructions a. In the Browsing History section, click Settings. b. Select Automatically. 4. Click OK to save your changes. 5. Click OK to close the dialog.

Configuring Internet Explorer Security Options


Some Internet Explorer security options and application settings affect the installation process. A new Windows system contains default Internet Explorer security configuration. The default configuration results in the maximum amount of user interaction during the component download and installation process. If the maximum amount of user interaction is not desirable, adjusting some of the Internet Explorer security settings will change the level of user interaction required, as well as the number of prompts and messages displayed during the installation process.

Logging In
To log in to On-Site Electronic Deposit for the first time: 1. Open Internet Explorer.

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2. Enter the U.S. Bank SinglePoint address into the address bar: https://singlepoint.usbank.com and press Enter.
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3. Enter your Customer ID, User ID and Password as provided. 4. Click Login to begin the SinglePoint session. 5. If the Generated Token Password field is displayed, enter the password generated by the token that U.S. Bank supplied to you. Note: Refer to the U.S. Bank SinglePoint User Guide, Section 1 for information on changing your password and establishing challenge questions for SinglePoint. 6. Select On-Site Electronic Deposit from the left navigation bar.

This screen will appear for users assigned as System Administrators. From this page, select Deposit to begin your deposit transactions via the Batch Status screen. Users without the System Administrator role will go directly to Create Deposit from SinglePoint. Access to the system is based on the roles assigned in the Electronic Deposit Manager. Please see your System Administrator for user access.

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Install Web Components


During the first login to On-Site Electronic Deposit Web, a series of Web components must be installed and configured on the item workstation. Administrative privileges are required on the item workstation to complete installation. Note: Customers who cannot directly download and install the Web components due to corporate internet security restrictions can manually install the components. Refer to the U.S. Bank OnSite Electronic Deposit via SinglePoint Web Guide, Silent Installation Method section or contact U.S. Bank Commercial Customer Service for assistance. Note: In Windows Vista, run the Internet Explorer window in administrative mode. A typical Internet Explorer session will deny an administrative Vista user the ability to install Web components. Right-click on the Internet Explorer icon and select Run as administrator. When prompted by Windows Vista, select Allow to continue. The Web installation and configuration includes these steps: 1. 2.
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Install Scanner Control Manager and Drivers, Altova and Flash Player Test Your Scanner
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Install Scanner Control Manager and Drivers, Altova and Flash Player Note: If you use Internet Explorer 7.0 or later you must change you default security setting before installing Adobe Flash Player. See Configure Internet Explorer 7.0 or later Security Settings for details. To install the Scanner Control Manager and Drivers: 1. Log in to On-Site Electronic Deposit. 2. Select Deposit, if applicable. 3. On the Batch Status screen, click the Settings link in the bottom left corner of the page. 4. Select your scanner from the Scanner Model drop-down menu, then click Save.

5. When prompted Click Install to download the update.

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Note: Be patient the system will install without a process screen. 6. A progress indicator appears for a few seconds as Microsoft Visual C++ automatically installs. Do not click Cancel.

7. Click Yes when prompted to install the Scanner Control Manager: Note: If a message appears that asks if you want to reboot your workstation immediately, click No, log out of the system and immediately reboot your workstation. If you click Yes, you may not be logged out of the system properly.

Test Your Scanner


1. Load one test check into the scanner (depending on your scanner model, you may need to load the check after clicking Scan in step 5). 2. Click Scan to scan that test check. Be patient. Your very first scan may take up to one minute to complete. If it doesnt scan, re-load and try again. 3. Look for a small test check image preview below the Scanner Model list to indicate a successful test. 4. Click the Close X button in the top right corner.

Configuring a Different Scanner


Administrative privileges on the item workstation are required to configure a different scanner. When you are on the Batch Status page, the system is not communicating with the scanner and it is safe to disconnect and connect scanner devices. Note: When you are on the Scan Items page, the system directly communicates with the scanner device. Do not attempt to disconnect the scanner at any time while you are on the Scan Items page. 1. Navigate to the Batch Status page and click Settings.

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2. Select the scanner model that you are using and click Save. 3. Close the Settings dialog. 4. Disconnect the existing scanner. 5. Connect the new scanner. 6. Allow Windows to automatically detect the new scanner and download and install the new device drivers. 7. Test the scanner to ensure that the system can communicate with it properly. 8. Begin scanning items using the new scanner.

Updating the Scanner Control Manager


Updates to the Scanner Control Manager (SCM) are made from time to time in order to insure optimal performance. Administrative rights to the workstation PC are required to update the Scanner Control Manager. There are two types of updates: 1. Required required updates are critical to proper operation and must be installed to proceed with item scanning. 2. Optional optional updates will need to be installed to insure proper operation, but are not critical. Optional updates can be delayed for up to two (2) weeks, at which point they must be installed before item scanning can resume. Note: Depending on how Internet Explorer is configured, the Scanner Control Manager ActiveX Security Warning dialog may display. If prompted to install the Scanner Control Manager ActiveX component, click Install (Windows Vista or XP).

Note: In order to minimize the level of user interaction, you can select the Always trust content from RDM Corporation option to hide future Security Warning dialogs from RDM Corporation (RDM is a third-party service provider for U.S. Bank). When you select this option, you are not notified when the scanner drivers download to the local system. 3. You are notified when the Scanner Control Manager ActiveX component installation is about to begin. Disconnect the scanner and click Yes to continue. ActiveX components are downloaded and installed on the item workstation.

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Note: Ensure that the scanner device is both powered off and/or not connected to the computer. If the scanner device remains connected to the system during initial installation and setup, the Windows Hardware Wizard will detect the scanner and then will try to install device drivers. The Windows Hardware Wizard will fail when it tries to install the device drivers because the device drivers do not yet exist on the system. The device drivers are bundled with the Scanner Control Manager ActiveX Control download. 4. ActiveX components are downloaded and installed on the item workstation. 5. Click OK when you are notified that the Scanner Control Manager ActiveX component has been successfully installed. Note: You may be prompted to reboot the system following the Scanner Control Manager installation. If you are offered a choice whether or not to reboot immediately, click No. Log out of On-Site Electronic Deposit and SinglePoint, then reboot the system. If you reboot without logging out properly, you may suspend any batches currently being worked. Reconnect the scanner before attempting to scan items.

Enable Thick or Double-Feed Document Detection


You can enable thick document detection in the Setup dialog, if desired. This option is disabled by default. Note: Only batch-capable scanners support the applications thick or double-feed detection functionality. 1. Log into On-Site Electronic Deposit. 2. Select Deposit, if applicable. 3. On the Batch Status screen, click the Settings link in the bottom left corner of the page. 4. Select or clear the Enable Thick Document Detection option. a. When enabled, if the scanner encounters a possible thick or double-feed document, the system displays a scanner error message. You can choose how to recover from the error. b. When disabled, the system ignores possible thick or double-feed documents during item scanning.

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Upgrading the Scanner Control Manager


To upgrade your scanner driver, you must install a Scanner Control Manager (SCM) update. Use the Settings dialog box to install an SCM update.

Refer to the SCM version listed on the Settings page to confirm that you have updated the SCM. You might not have the appropriate rights to install all updates on your computer. Some updates must be installed by your computer administrator. A message tells you when a computer administrator is required.

Installing Required Updates for Scanner Control Manager


You must install required updates to continue scanning. Use the Settings page to install an SCM update. Some updates must be installed by your computer administrator. A message tells you when a computer administrator is required. 1. Close all Internet Explorer browsers. 2. Open a new Internet Explorer browser, and then log in to the Client application. 3. In the bottom, left corner of the Batch Status page, click Settings. 4. Click Check For Updates.

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5. Click Install. 6. Restart Internet Explorer or your computer if you are prompted to do so.

Installing Optional Updates for Scanner Control Manager


Always use the Settings page to install an SCM update. Some updates must be installed by your computer administrator. A message tells you when a computer administrator is required. 1. Close all Internet Explorer browsers. 2. Open a new Internet Explorer browser, and then log in to the Client application. 3. In the bottom, left corner of the Batch Status page, click Settings. 4. Click Check For Updates. 5. Install the optional SCM updates immediately or at a later date. a. To install the SCM updates immediately, click Install. b. To install SCM updates at a later date, click Cancel, choose One Day, One Week, or Two Weeks from the list, and then click OK. 6. Restart Internet Explorer or your computer if you are prompted to do so.

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