Darshan Surti

252 Harborne Park Road, Birmingham, B17 0BL Contact number: (+44) 7424757907 Email: surtidb@gmail.com; darshey0712@gmail.com

Objective: To obtain a position that will enable me to use my strong management skills, educational background and ability to work well with people. Profile: A highly motivated graduate who has just completed M.Sc in International Business at Aston University, Birmingham (UK). During my degree I successfully combined my studies with work and other commitments proving myself to be self-motivated, organised and capable of facing various challenges. I have a clear mind with a practical approach to problem solving and enthusiasm to see things through to completion.

Key strengths: Team Management All my previous jobs involved working as a part of a team as well as individually. These experiences have helped me develop the ability to work effectively in a team. The university assignments helped me work in teams as a part of culturally diverse groups. This has given me the confidence to work in any environment. Customer Service Communicating with a large number of customers has helped me attain excellent customer service skills. Due to the previous work experience I have been lucky to be able to communicate with customers from different backgrounds. This has given me vast knowledge about customer behaviour. Problem Solving The university assignments and dissertation helped me tackle a number of problems and enhanced my analytical skills. Other skills:

Outstanding attention to detail and strong organisational skills. Positive attitude and energetic approach.
Highly proficient with MS Office including MS Word and MS Excel.

Education: 2010-2011: Aston University, Birmingham (UK) Degree: M.Sc International Business Modules studied: Accounting for non-financial managers, economic development of business, international business, international business research, marketing management, international marketing management, operations management, strategic management, international financial management. Skills developed: excellent written and communication; research and presentation; worked well on my own and as a part of a team for various assignments; developed excellent time management even under pressure. 2007-2010: University of Pune, India MIT, School of Management, Pune Degree: Bachelor in Foreign Trade Percentage: 67.5% (equivalent to 2:1) Modules: Foreign exchange management, integrated logistics management, e-commerce, statistics, import-export procedures, project management, materials management and other management modules. 2005-2007: University of Pune, India Garware College, Pune Higher Secondary Certificate Percentage: 50.17% 2004-2005: University of Pune, India Karnataka High School Secondary School Certificate Percentage: 76%

Employment History: 2011 (June): Head exhibitor, BBC Good Food Show, Birmingham UK As an exhibitor, the main focus was on marketing the new products and receiving customer feedback on the products. The highlight of the job was working long hours and handling a large number of customers at the same time.

I was given responsibility to look after the customers and manage the accounts. The job gave me an insight about the different types of customers and helped me acquire the skill of managing different customers at the same time. 2011 (January-March): Field Representative, British Red Cross, Birmingham UK The job involved door-to-door sales as a fundraiser for the worlds most renowned charity, British Red Cross. The challenging part about the job was to talk to 120 households every single day. Developed excellent interpersonal skills when dealing with customers and other members of the staff. 2007-2009: Store Manager, Levis Strauss, Pune (India) Managing the stores sales and staff. Procuring orders and managing the display of the store. Responsibility of handling the tills and maintaining customer database. Ensuring that the customers receive the best service. Raymond Apparels, India (Family business) The core business is distribution of readymade garments across the western region of India. Was responsible for taking orders from various dealers from time-to-time. Was responsible for guiding the staff in preparing their schedule. Computer proficiency: Competent in using Microsoft Office including Word and Excel.

Other Information: Fathers name: Bharat C Surti D.O.B: 07/12/1989 Gender: Male Nationality: Indian Languages known: English, Hindi, Gujarati, Marathi and Deutsch (Basic)

Reference: Available on request.