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254 Book review / International Journal of Project Management 23 (2005) 253–256

will hardly be the first choice of students and I suspect rights are valuable, allowing sections to be copied and
that the principal resting place of this impressive hard- distributed freely to students as course handouts. The
back book will be on the shelves of libraries, where it accuracy and clarity of the text are ideal for that pur-
will become a useful reference resource. However, there pose.
are other versions. One of these is a CD-ROM, which
includes an intranet license from the publisher to allow Dennis Lock
its contents to be accessed by all interested company 29 Burston Drive, Park street
staff. In spite of its high price, I judge that the most use- St. Albans, Herts AL2 2HR, UK
ful format is the loose-leaf edition. Lecturers and train- Tel.: +44 1727 87 3246
ing professionals will find that the included photocopy E-mail address: dennis.lock@ntl.com

doi:10.1016/j.ijproman.2004.07.004

John M. Nicholas, Project Management for Business view questions, questions about a chapter case study,
and Engineering, second ed., Elsevier, Butterworth– further case studies, and ÔendnotesÕ. These endnotes in-
Heinemann, Burlington, MA, USA, ISBN 0-7506- clude, sometimes with comments, a bibliographical list
7824-0, p. 603 (paperback), £29.99 of the many references used. There are three appendices,
the first two of which I feel could easily and with benefit
The jacket of this heavy paperback carries a blurb have been integrated into the main chapters.
which includes the following declaration: ÔThis book There is no glossary of project management terms
encompasses the full range of project management – and no separate bibliography, but there is a good index
everything from origins, philosophy, and methodology of all the authors cited throughout the 17 chapters (giv-
to actual applications. Nicholas describes concepts and ing just the authorsÕ names and page references). The
techniques, such as project initiation and proposals, book ends with a fairly comprehensive general index.
scope and task definition, scheduling, budgeting, risk Case examples and case studies are scattered liberally
analysis, control, project organization, and the often throughout the work and some of these are developed
overlooked ‘‘people’’ side – project leadership, team through more than one chapter. One project study, the
building, conflict, and stress managementÕ. Many pub- Logon Project, is used throughout the book to demon-
lishers make extravagant claims for their products but strate various methodologies and this projectÕs very de-
this example is substantially accurate. tailed ÔLogical On-line System Project Master PlanÕ is
A good introductory chapter is written in fine style. presented as the final appendix. Not all these cases are
This explains that the book is a mix of the Ôbusiness side listed in the general index. It might be helpful in future
of project managementÕ and the Ôhuman and organiza- editions to provide a separate index for all the case
tion sideÕ. Professor Nicholas writes that his earlier prac- examples and studies, especially since this large book
tical project management experience included R&D is not particularly easy to navigate and the reader who
projects in the aviation industry and software applica- loses his or her place will spend some time in finding it
tions projects in banking. Currently he teaches project again.
management at Loyola University, Chicago, where he Part I, Philosophy and Concepts, comprises two
has been based for more than 10 years. The author owns chapters which discuss the various forms that project
that he has drawn not only from all this experience, but management can take and contrasts these with other,
also from the published works of many other authors nonproject, forms of management. The systems ap-
and suggestions from colleagues and reviewers. Thus, proach to project management is dealt with at some
this work is a compilation of experience from many length, and there is a fairly substantial introduction to
sources. It offers nothing new or startling, but gains its project organization (a subject dealt with more fully in
strength from the richness of these sources and the Part IV). As in other parts of the book, there is a copi-
authorÕs skill in presenting the material in a clearly writ- ous supply of real life project examples. These examples
ten and practical way. are drawn from widely different business areas and from
The introductory chapter is followed by 16 further projects of different shapes and sizes.
chapters which form the main body of the text. These Part II, again comprising two chapters, outlines the
are arranged in four parts. Everything is adequately systems development cycle of a project. Many writers
illustrated throughout with numerous tables and dia- would call this the project life cycle. However, that can
grams and the book contains many case studies. Almost mislead because the true project life cycle does not end
every chapter follows the same pattern, in which the until a project is scrapped at the end of its useful oper-
main subject text is followed by a chapter summary, re- ational life, so I consider NicholsonÕs title to be more
Book review / International Journal of Project Management 23 (2005) 253–256 255

appropriate. The author first guides us through the con- Another chapter deals in greater depth with project
cept, proposal and contracting stages. Appendix B, management information systems, and I was pleased
Types of Contracts, could have been included here. to find that the author has included examples from sev-
Then, perhaps a little late in the sequence, project defini- eral computer-based systems in addition to the ubiqui-
tion is detailed. This part of the book concludes by tous Microsoft Project. However, a reference in the
describing the execution and operation stages of the sys- first, introductory chapter to Ôthe Microsoft Project disk
tems development cycle. Case illustrations are drawn included with this bookÕ appears to be an error, since my
from service organizations and government programmes review copy had no such disk and no trace of ever hav-
as well as from industrial organizations. ing had one. Artemis, Primavera and Welcom products
The eight chapters of Part III, Systems and Proce- are among the packages illustrated and all the computer
dures, form the largest part of this book. The first of screen prints are clearly produced, benefiting from the
these chapters deals with Ôplanning fundamentalsÕ. It in- large (254 mm · 204 mm) page format. There is, wisely,
cludes a good description of the initial planning pro- no attempt to recommend any particular package, but
cesses, including work breakdown and organization more could have been given on the methods for specify-
breakdown structures, before introducing planning and ing an organizationÕs project management needs as the
scheduling using charts. Two following chapters give a basis for choosing one (in the manner of managing
very good account of network analysis methods, ranging any major project purchase using a specification and
from activity-on-arrow and activity-on-node logic dia- bid analysis procedure). A separate section is devoted
grams to variants such as PERT and GERT. Resource to Web-based project management. The final chapter
scheduling and levelling are included. All these methods in Part III expands on the processes of project evalua-
are well described with clear examples. tion during and after a project and there is much on re-
A chapter on cost estimating and budgeting explains view meetings and reporting. After a section on project
sensibly how costs are estimated, how errors arise, and termination, there is a short piece on project extensions,
deals well with project cost structures. I agree, for exam- which might more logically fit in the earlier chapter that
ple, with the advice given here that Ôthe project manager dealt with project changes and changes in scope.
should approve bottom–up estimates for work pack- Part IV, Organization Behavior, contains four final
ages, but functional units should approve top–down chapters, the first of which (Chapter 14) discusses pure
estimates for the work expected of themÕ. Development project teams, the project matrix, and problems of inte-
of time-phased budgets is covered in this chapter along grating small sub-units within an organization as well as
with cash flow schedules. There is a short section on integration across different companies participating in
project cost accounting and management information larger projects. This discussion on organizations is pre-
systems. sented with sound observations on the advantages and
The chapter on risk management follows the familiar, disadvantages of the team and matrix. Joint ventures
logical sequence of risk identification, assessment, prior- and consortia are not given specific mention. Chapter
itization and response planning. A supplement to this 14 then proceeds into two sideline topics not often con-
chapter includes even more risk analysis methods. sidered to be mainstream project management. The first
Again, this is all dealt with in a very practical and clear of these is concurrent engineering, which I was pleased
way although, there is nothing in the risk response plan- to find included and know to be a working philosophy
ning section on the possibility of risk transference that can benefit all the participants, including the cus-
through insurance. tomer. However, the second of these sideline topics is
A project control chapter relies very much on the quality function deployment, which occupies an eight-
systems approach, in which data are collected, ana- page section. This last section does have some value in
lysed, interpreted and used in forecasting. This chapter, allowing the customerÕs needs to be taken into account
not surprisingly, is the home for earned value analysis but here, as in the remainder of the book, less attention
and performance analysis. There is mention of scope is given to defining what is meant by stakeholders in the
control and a good section on controlling changes. De- wider sense and the difficulty in satisfying all their needs
tailed case studies are given. However, there is insuffi- (there is one paragraph on this in Chapter 15).
cient stress placed on the fact that these procedures, Most of Chapter 15 describes the roles of people in
no matter how well implemented and how good the project management and includes advice on recruiting
data, are all simply analytical and predictive. They the project manager, complete with a collage of sample
are not in themselves control measures, but only a step newspaper advertisements. This is a good, exhaustive
towards control. Control must itself come from the chapter that also deals with roles outside the project
readiness of managers to take appropriate action as team, not forgetting top management. The next chapter
soon as any variance is predicted. So this chapter (16) continues the focus on people in projects with a
describes a good basis for control, without dealing suf- discussion on leadership and management styles, prob-
ficiently with control itself. lems in teams, team building and inter-group problems.
256 Book review / International Journal of Project Management 23 (2005) 253–256

Chapter 16 ends with a long discussion about manag- Purchasing and materials management aside, this is a
ing conflict and stress. The last chapter in this book valuable book at a very keen price. To quote again from
(Chapter 17) deals effectively and in some detail with the jacket blurb, it Ôis intended for business analysts,
project failures, project successes, and factors that engineers, system developers, systems analysts, and oth-
can lead to either of these results. Project failure is first ers just getting started in project management, and for
defined and then possible causes of failure are de- managers and administrators with little project manage-
scribed in detail. Similarly, project success is defined, ment trainingÕ. I am not sure about all those analysts,
and then factors for project success are detailed. but it would certainly be of use to practising and emerg-
Finally, there is a section that gives a ÔModel and Pro- ing project managers. This is a work that goes far be-
cedure for Analyzing Project PerformanceÕ, in which yond the requirements of a textbook for MSc or MBA
the causes of failure and success are compared on a students on management courses where project manage-
force field analysis chart. ment is just one of many modules – with the short time
Purchased materials and services account for a sub- usually available for reading they would be over-
stantial proportion of project costs. Delays in obtaining whelmed. It should find a place among students taking
materials and components can add weeks, months or higher degrees where project management is the princi-
even years to the duration of a project. Yet here is an- pal subject. University lecturers on all postgraduate
other otherwise good book that makes the common error management programmes will welcome the huge fund
of ignoring the purchasing function and materials man- of case studies that can be extracted and used for group
agement. There is no reference to materials nonconfo- debates and coursework assignments.
rmities or shortages as possible causes of project
failure. The only reference to materials, purchasing and Dennis Lock
the supply chain that I could find in the general index 29 Burston Drive, Park Street
was Ôprocurement managementÕ, which led to a brief ref- St Albans, Herts AL2 2HR, UK
erence in the context of project feasibility studies and Tel.: +44 1727 873246
proposals. E-mail address: dennis.lock@ntlworld.com

doi:10.1016/j.ijproman.2004.12.001

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