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#403, Raheja Teachers Society Sector 31, Gurgaon, Haryana India

+91 7838250050 jobs.nishank@gmail.com

NISHANK JAIN
OBJECTIVE: To gain employment in an IT company which provides me sufficient avenues for professional growth by nurturing my technical skills & competencies, in return for my contributions to its success. SUMMARY OF SKILLS Strong desire to excel professionally and capable of working independently and in team 2 Demonstrated decision making skills that provide timely, appropriate and ethical resolution to problems. 3 Sound communication and inter-personal skills with tendencies toward aligned action and conflict resolution. 4 Demonstrated problem analysis/ resolution skills, ability to troubleshoot, solve problems quickly & completely.
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IT SKILLS Operating System Major Others Windows XP, Windows 7, AIX, Windows Server 2003, 2008 Lotus Domino Server 6.5, 7.0 and 8.1, 8.5 (R6, R7 & R8), Iron Port Networking, Wi-Fi, VPN, MS Office, Domino Designer(Basic), GSX monitoring system

EDUCATION & PROFESSIONAL DEVELOPMENT BACHELOR OF TECHNOLOGY (Computer Science & Engineering) IIMT Engineering College, Meerut, Uttar Pradesh Technical University (2006) Aggregate: 67.6% JOB PROFILE 5 Years of professional experience with increasing responsibilities and successful record of achievements PL Engineering, Gurgaon as Senior Engineer-Mail Infrastructure (lotus

Domino) since Oct'2010-Till Date Configurations of Iron Port, Domino mail servers, SMTP Servers. Defining and reviewing server policies Planning and up gradation of mail servers Configuring and troubleshooting SMTP/IMAP/Blackberry devices to lotus Domino Mail/SMTP, firewall settings etc. Creating and registration, deletion, giving proper ACL to the users/groups in different databases, handling the user movement in the hierarchy as well as other changes like changing of the names, Recertifying users, Compacting Databases at server end, working on live server console, ID file management, Database corruption issues, replication, tasks Responsible for administering and troubleshooting problems arising in server, sametime, Blackberry Server, database replication, mail routing, messaging, policies, calendar etc. Implemented cluster server, transaction logging to ensure high availability Database deployments, design changes, server tasks, replication, security mechanisms like ACL, ECL and checking logs and health checks Routine server maintenance for minimizing server load and insuring close to 100% availability Handling a team of 6 engineers with direct reporting. Conducting internal audit for the organization DVM certified internal auditor since July 2011 Taking care of IT FMS, with resource management, asset management etc Conduct team meetings Provide technical training whenever required. Making plans in order to improve the IT Infrastructure, and reporting. Achievements @ PLE:

Successfully migration of the Domino servers to the new infrastructure with minimum downtime planned and implemented at architecture level. Got the award for smooth infrastructure transition Nominated as the active Quality team member Completed ISO 9001 internal auditor training with certification from DVM (Det Norske VERITAS) in July 2011. Implementation of archival server Successful upgrade from Domino 7 to Domino 8.5.2 Successful implementation of Sametime Server throughout locations Successful implementation of separate IMAP server

HSBC (HDPI Kolkata) as Lotus Notes Administrator since July'2008Oct2010

Creating and registering new users, giving proper ACL to the users for different databases, handling the user movement in the hierarchy as well as other changes like changing of the names, Recertifying users, Compacting Databases at server end, working on live server console, ID file management Responsible for administering and troubleshooting problems arising in server, sametime, Blackberry Server, database replication, mail routing, messaging, policies, calendar etc. Database deployments, design changes, server tasks, replication, security mechanisms like ACL, ECL and checking logs on SMTP servers. Routine server maintenance for minimizing server load and insuring close to 100% availability. Server Monitoring using GSX Monitoring tool for Domino Adding domino servers to GSX Creating agents for different tasks done Creating server performance reports and optimizing them on a regular basis. Analyzing log files, server health checks Regular Legato Server check Working in a global environment and able to handle complex tasks and issues Coordinating with offshore business partners to understand their needs and cascade the requirements to the team on a regular basis Achievements @ HDPI

Gave the Lotus Notes Training on 6.5 and Lotus Notes 8 to several teams in HDPI, which resulted in a sharp steep in number of incidents transferred at the helpdesk level, and they troubleshoot/diagnose a number of problems at the first level only. Won the Best team-member award from HDPI, Kolkata in 2008 Got the award for getting fabulous Business Partner Appreciation in March 2009 Got the ACE Accomplisher award for outstanding performance in April 2010

IBM India Private Ltd. Bangalore as Sr. IT Analyst, from May2007July'2008

Provide higher level support on Lotus Notes 7.0, 8.0 Working on Tivoli for mainframes reports Complex issues which are escalated to 2nd level for Notes client. Creating operation reports

V Customer, New Delhi as Technical Support Engineer (TSE) from Sept2006May2007 Provide technical support for NETGEAR wired and wireless routers, switches, hubs, adapters, VoIP, Storage devices etc. CERTIFICATION & LEARNING Lotus Domino 8 Admin Course Completed through IBM with TLCC Certification Lotus Domino Designer 8 Course Completed through IBM with TLCC Certification ITIL Foundation course completed through IBM Wireless LAN Technologies Successfully completed Six Sigma White Belt Certification Successfully Completed ISO 9001 Internal Auditor certification - Successfully Completed References: Vibhu Kunwar Chauhan, Software Engineer, PLE, Gurgaon vibhu.chauhan@ple.co.in Ritesh Rana, Sr. Domino Administrator, HSBC Kolkata ritesh.rana@hsbc.com

General Information: Name: Date of Birth: Marital Status: Passport status: Nishank Jain 11th March 1977 Single Available

PLACE: Gurgaon

NISHANK JAIN