project value creation report mon, 10 sep 2007

project id: fs2-12 project name: culture scan

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
oop planned 81 0 0 0 0 0 0 0 0 0 0 0
actual 85 - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: lee mei lin pmo mgr: raja fakran project owner: ah.fuad/
ab.raheem sponsor: ceo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs3-02 project name: integration of finance/accounting depts

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 50 50 50 50 50 50 50 50 50 50 50 50
actual 463 499 499 499 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: david chow pmo mgr: nur'aini project owner: wong
sui ying sponsor: cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs3-03 project name: streamline of group companies

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
oop planned 125 125 125 125 255 255 255 255 0 0 0 0
actual 121 160 52 0 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: dawn lem pmo mgr: nur'aini project owner: wong
sui ying sponsor: cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs3-09.1 project name: streamline banking arrangements - banking accounts & cash
management
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 50 50 50 50 50 50 50 50 50 50 50 50
actual 54 54 54 54 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: cheryl lee pmo mgr: nur'aini project owner: wong
sui ying sponsor: cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs3-09.2 project name: streamline banking arrangements - credit card partners
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 50 50 50 50 50 50 50 50 50 50 50 50
actual - 48 110 106 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: jamilah adom pmo mgr: nur'aini project owner: wong
sui ying sponsor: cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs3-09.3 project name: streamline banking arrangements - premium collections
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 50 50 50 50 50 50 50 50 50 50 50 50
actual - 71 186 109 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: jamilah adom pmo mgr: nur'aini project owner: wong
sui ying sponsor: cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs3-13 project name: planning & budgeting system

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
oop planned 0 0 0 0 0 0 0 0 0 0 0 0
actual - - 265 - - - - - - - - -

pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: azizul shahrin pmo mgr: shamsudin y project owner:

nasharuddin sponsor: cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs3-28 project name: addressing takaful annuities benefits

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
oop planned 75 75 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: nik rahmat pmo mgr: raja fakran project owner:
sreedhar sponsor: ceo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs3-30 project name: harmonization of actuarial reports

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
one time sav planned 0 0 0 0 50 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: benny ng pmo mgr: raja fakran project owner:

sreedhar sponsor: ceo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs4-02 project name: unity phase

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 125 125 0 0 0 0 0 0 0 0 0 0
actual 187 63 - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: vivienne pmo mgr: michael wong project owner: shahril
jimin sponsor: ceo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs4-03 project name: loyalty stage

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 20 18 150 0 12 0 0 0 0 0
actual - - - 234 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: vivienne pmo mgr: raja fakran project owner: shahril
jimin sponsor: ceo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs4-04 project name: growth stage

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 0 0 0 0 50 20 400 0 30 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: vivienne pmo mgr: raja fakran project owner: shahril
jimin sponsor: ceo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs4-05 project name: branding - establish a new brand name
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 540 150 0 0 0 0 0 0 0 0 0 0
actual - - - 134 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: vivienne beh pmo mgr: raja fakran project owner: shahril
sponsor:ceo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: fs4-06 project name: branding - logo and corporate identity
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 200 0 0 0 0 0 0 0 0 0
actual - - - 184 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: vivienne beh pmo mgr: raja fakran project owner: shahril
sponsor:ceo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-00 project name: rationalization of existing it portfolio

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
one time sav planned 8,000 3,000 3,000 2,550 0 0 0 0 0 0 0 0
actual 7,500 2,500 2,500 2,050 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: ng kim huat pmo mgr: michael wong project owner: ng kim
huat sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-01 project name: core life system integration (inclusive of group life)
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 780
actual - - - - - - - - - - - -

restruc cost planned 0 0 6,637 4,155 3,291 6,101 7,601 2,690 5,200 8,400 4,630 7,296
actual - - 5,486 - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: wong wai chong pmo mgr: wai chong project owner:
mohdtarmidzi sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-02 project name: core general insurance system integration
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 500
actual - - - - - - - - - - - -

restruc cost planned 0 0 0 5,857 5,857 5,857 5,857 5,857 5,857 5,857 0 0
actual - - - 3,775 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: shamsudin yusof pmo mgr: shamsudin y project owner: zainal
abidin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-03 project name: application - crm/call center integration

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 440
actual - - - - - - - - - - - -

restruc cost planned 0 0 0 0 0 0 0 1,500 900 900 900 1,800

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: john soo pmo mgr: wai chong project owner: joanna
sponsor:coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-04 project name: bancassurance/bancatakaful

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 0 0 0 0 200 200 0 0
actual - - - - - - - - - - - -

restruc cost planned 0 0 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: norhaidawati pmo mgr: shamsudin y project owner: hanim

sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-05 project name: application - agent and customer portal
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 0 0 208 208 208 208 0 0
actual - - - - - - - - - - - -

restruc cost planned 200 200 200 200 0 800 800 800 800 0 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: eva katreena pmo mgr: shamsudin y project owner: johan
ismail sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-06 project name: accounting system

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 0 0 0 150 0 0 0 0
actual - - - - - - - - - - - -

restruc cost planned 0 0 711 737 969 339 1,483 260 0 0 0 0

actual - - 711 236 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: lee kooi moone pmo mgr: wai chong project owner: wong
sui ying sponsor: cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-07 project name: application - investment/treasury

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 0 136 133 133 133 133 133 0 0 0
actual - - 137 120 - - - - - - - -

pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 366

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: john soo pmo mgr: shamsudin y project owner: norlia
mat yusof sponsor: cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-08 project name: human resource

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 50 50 0 0 0 0 0 0
actual - - - - - - - - - - - -

restruc cost planned 0 0 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: goh siang hwa pmo mgr: shamsudin y project owner: abd.
raheem sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-09 project name: enterprise business intelligence

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mahairan pmo mgr: shamsudin y project owner:

nasharuddin sponsor: cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-11 project name: application - internet (website)

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

restruc cost planned 0 0 100 100 100 100 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: izzuddin shah pmo mgr: shamsudin y project owner: azizi
sponsor:coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-12 project name: application - intranet and knowledge management
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

restruc cost planned 0 350 150 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: annual abdullah pmo mgr: shamsudin y project owner: azizi
sponsor:coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-13 project name: integrate enterprise architecture interface

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: gong wan yue pmo mgr: shamsudin y project owner: azizi
sponsor:coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-14 project name: application - imaging and workflow

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

restruc cost planned 0 0 0 928 928 928 928 928 928 928 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: heng siew moi pmo mgr: shamsudin y project owner: zainal
abidin/mohd tarmidzi sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-15 project name: infrastructure - email

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 330 330 330 330 0 0 0 0 0 0 0 0
actual - - 809 - - - - - - - - -

pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: azmi kamaruddin pmo mgr: wai chong project owner: martin
sponsor:coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-16 project name: infrastructure - network (wan & lan)
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 776 776 776 776 776 776 776 776 776 776 2,329
actual - - - - - - - - - - - -

pbt/cost sav planned 0 45 45 45 45 45 45 45 45 45 45 45

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohd fauzi r pmo mgr: shamsudin y project owner: mas
irhan sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-17 project name: infrastructure - dc operations integration

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 1,358 1,358 1,358 1,358 1,358 1,358 1,358 1,358 1,358 1,358 4,074
actual - - - - - - - - - - - -

pbt/cost sav planned 0 690 690 690 690 690 690 690 690 690 690 690
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mas irhan mohamed ali pmo mgr: shamsudin y project owner: azizi
sponsor:coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-19 project name: infrastructure - desktop

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 496 496 496 496 496 496 496 496 496 496 496
actual - - - - - - - - - - - -

restruc cost planned 0 561 561 561 561 561 561 561 561 561 561 1,683
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohd fauzi r pmo mgr: shamsudin y project owner: mas
irhan sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-20 project name: infrastructure - helpdesk

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 94 94 94 94 94 94 94 94 94 94 282
actual - - - - - - - - - - - -

pbt/cost sav planned 0 44 44 44 44 44 44 44 44 44 44 44

actual - - 77 - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohd fauzi r pmo mgr: shamsudin y project owner: mas
irhan sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-21 project name: hq co-location - it support

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 390 390 190 190 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: martin pmo mgr: shamsudin y project owner: martin

sponsor:coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc1-22 project name: imaging to support branch operations centralization
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 440 440 440 440 440 0 0 0 0 0 0
actual - - - 146 - - - - - - - -

pbt/cost sav planned 0 0 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohayazeed azree pmo mgr: shamsudin y project owner: azizi
sponsor:coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-01 project name: "centralization of branch operations (u/w, policy issuance,
servicing and claims "
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 500 500 500 500 1,525 1,525 1,525 1,525
actual 77 77 77 - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: nora ishak pmo mgr: nur’aini sum project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-02.1 project name: integrate product management function and harmonize back
office processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
fte planned 16 16 16 16 17 17 17 17 17 17 17 17
actual - - 9 7 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: michael henkes pmo mgr: nur'aini project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-02.2 project name: integrate underwriting function and harmonize back office
processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
fte planned 30 30 30 30 29 29 29 29 29 29 29 29
actual - - 17 12 - - - - - - - -

restruc cost planned 0 0 44 0 0 0 0 0 0 0 0 0

actual - - - 5 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: sue chi kong pmo mgr: nur'aini project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-02.3 project name: integrate policy issuance function and harmonize back office
processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
fte planned 75 75 75 75 63 63 63 63 52 52 52 52
actual - - 25 28 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: sue chi kong pmo mgr: nur'aini project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-02.4 project name: integrate individual & medical policy servicing & benefit
functions and harmonize back office processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
fte planned 76 76 76 76 76 76 76 76 78 78 78 78
actual - - 56 59 - - - - - - - -

restruc cost planned 0 75 0 0 0 75 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: nora ishak pmo mgr: nur'aini project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-02.5 project name: integrate individual and medical claim management functions
and harmonize back office processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 50 0 0 0 50 0 0 0 0 0 0
actual - - - - - - - - - - - -

fte planned 40 40 40 40 36 36 36 36 32 32 32 32
actual - - 18 17 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: melvin oh pmo mgr: nur'aini project owner: mohd

tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-02.6 project name: integrate payment & collection functions and harmonize back
office processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 45 20 0 35 0 0 0 10 0 0 0 0
actual - - - - - - - - - - - -

fte planned 48 48 48 48 45 45 45 45 42 42 42 42
actual - - 39 40 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: ghazali mohdi pmo mgr: nur'aini project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-02.7 project name: integrate document handling function and harmonize back office
processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
fte planned 40 40 40 40 47 47 47 47 53 53 53 53
actual - - 29 29 - - - - - - - -

restruc cost planned 0 0 100 0 0 0 100 0 0 0 100 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: sue chi kong pmo mgr: nur'aini project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-02.8 project name: integrate business analyst & mis functions and harmonize back
office processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
fte planned 31 31 31 31 33 33 33 33 34 34 34 34
actual - - 22 22 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: henk ten bos pmo mgr: nur'aini project owner: henk
ten bos sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-02.9 project name: integrate risk & performance functions and harmonize back
office processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
fte planned 6 6 6 6 6 6 6 6 6 6 6 6
actual - - 7 7 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: fong siew kien pmo mgr: nur'aini project owner: fong
siew kiensponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-03 project name: retention of business

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 10 10 10 10 10 10 0 0 0 0
actual - - - - - - - - - - - -

revenue planned 4,350 4,350 4,350 4,350 8,075 8,075 8,075 8,075 10,875 10,875 10,875 10,875
actual - - - - - - - - - - - -

pbt/cost sav planned 0 0 87 87 122 122 122 122 218 218 218 218
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: nora ishak pmo mgr: liesbeth project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-04.1 project name: reduce outsourced printing costs

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 40 40 40 40 40 40 40 40 40 40 40 40
actual - 9 20 - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: sue chi kong pmo mgr: nur'aini project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-04.2 project name: reduce printing cost by outsourcing

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 12 12 12 12 12 12 12 12 12 12
actual - -1 -3 -1 - - - - - - - -

restruc cost planned 0 80 0 0 0 0 0 0 0 0 0 0

actual - 31 - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: sue chi kong pmo mgr: nur'aini project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-05 project name: review of auto debit rates

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 250 250 250 250 250 250 250 250 250 250 250 250
actual - 77 232 - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: ghazali mohdi pmo mgr: nur'aini project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-06 project name: maximizing communication to customers via sms
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 25 25 56 56 56 56 56 56 56 56
actual - - - - - - - - - - - -

restruc cost planned 0 50 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: nora ishak pmo mgr: nur'aini project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc2-2.10 project name: integrate group life policy issuance & servicing functions and
harmonize back office processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 0 55 0 0 0 0 15 0 0 0
actual - - - - - - - - - - - -

fte planned 64 64 64 64 67 67 67 67 70 70 70 70
actual - - 38 46 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: ng teck fay pmo mgr: nur'aini project owner: mohd
tarmidzi/ahmad nordin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-01 project name: harmonize best practice of enterprise policy processing
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 30 687 37 37 67 67 0 0 0 0 0 0
actual - - - - - - - - - - - -

fte planned 128 128 128 128 124 124 124 124 120 120 120 120
actual - - 66 69 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: salihin salim pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-02 project name: harmonize best practice of retail policy processing
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
fte planned 223 223 223 223 221 221 221 221 219 219 219 219
actual - - 73 75 - - - - - - - -

restruc cost planned 100 100 300 250 350 300 50 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohamad izaz othman pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-03 project name: harmonize best practice of claim processing
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
fte planned 127 127 127 127 124 124 124 124 120 120 120 120
actual - - 103 106 - - - - - - - -

restruc cost planned 5 50 105 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: chin fui voon pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-03.1 project name: harmonize best practice of recovery processing
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 25 0 0 0 75 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

fte planned 21 21 21 21 19 19 19 19 16 16 16 16
actual - - 25 25 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: tee boon san pmo mgr: michael wong project owner: zainal
abidin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-04 project name: harmonize best practice of contact center
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 58 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

fte planned 90 90 90 90 98 98 98 98 106 106 106 106

actual - - 53 79 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: goh wei ben pmo mgr: michael wong project owner: joanna
tan sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-05 project name: harmonize the retail product development & u/w processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
fte planned 16 16 16 16 16 16 16 16 16 16 16 16
actual - - 14 14 - - - - - - - -

pbt/cost sav planned 0 0 0 0 200 200 200 200 200 200 200 200
actual 210 210 210 210 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: zaharudin daud pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-06 project name: "harmonize best practice for enterprise product development,
u/w processes & risk control"
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 11 1 1 301 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

fte planned 51 51 51 51 50 50 50 50 49 49 49 49
actual - - 49 51 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: see tong chow pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-06.1 project name: harmonize best practice reinsurance processes
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 1 1 40 1 0 0 0 1 0 0 0 1
actual - - - - - - - - - - - -

fte planned 17 17 17 17 15 15 15 15 14 14 14 14
actual - - 17 17 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: noorizam noorudin pmo mgr: michael wong project owner: zainal
abidin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-09 project name: improve entreprise u/w via harmonizing best practice on
guidelines and sharing expertise/training
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 750 750 750 750 1,250 1,250 1,250 1,250
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: see toong chow pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-09.1 project name: improvement of enterprise u/w monitoring process & system
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: see toong chow pmo mgr: michael wong project owner: zainal
abidin sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-10 project name: improve proftability of motor business through better portfolio
management
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 388 388 388 388 388 388 388 388 388 388
actual - - 952 - - - - - - - - -

restruc cost planned 0 30 15 0 0 0 0 0 0 0 0 0

actual - - 30 - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: zaharudin daud pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-11.1 project name: changes of contact center operation hour
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 10 0 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

pbt/cost sav planned 76 76 76 76 76 76 76 76 76 76 76 76

actual - 73 73 73 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: grace lee pmo mgr: michael wong project owner: joanna
tan sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-11.2 project name: centralization of simple tasks

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 5 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: grace lee pmo mgr: michael wong project owner: joanna
tan sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-11.3 project name: consolidation of multiple contact centers

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 95 95 95 95 95 95 95 95 95 95
actual - - - - - - - - - - - -

restruc cost planned 44 1,666 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: lim bee ling pmo mgr: michael wong project owner: joanna
tan sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-12 project name: sharing of risk control & risk survey functions
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 30 30 30 30 30 30 30 30 30 30 30 30
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: abdul karim ahmad rahim pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-13.1 project name: harmonization of treaty commission for proportional treaties
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
one time sav planned 300 300 300 300 0 0 0 0 0 0 0 0
actual - - 1,091 - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: noorizam nooruddin pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-13.2 project name: achieve optimum reinsurance cost & protection for non
proportional
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
one time sav planned 500 500 500 500 0 0 0 0 0 0 0 0
actual - - 4,757 - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: noorizam nooruddin pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-14.1 & 14.2 project name: harmonization of adjuster & workshop panel
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 575 575 575 575 575 575 575 575 575 575 575
actual - 800 882 2,232 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: chin fui voon pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc3-15 project name: reduction of retail processing policy document printing cost
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 10 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

pbt/cost sav planned 0 50 50 50 50 50 50 50 50 50 50 50

actual - 47 82 57 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohamad izaz othman pmo mgr: michael wong project owner: zainal
abidin md noor sponsor: coo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc4-01 project name: mudharabah to wakalah model transition

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 0 0 150 150 150 150 100 100 100 100
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: noorizam nooruddin pmo mgr: raja fakran project owner: adam
manaf sponsor: ceo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ad1 project name: establish multiple sales channel to sell takaful/insurance
products to tn affinity database
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 35 37 40 38 80 108 130 82 180 250 300 120
actual - - - - - - - - - - - -

restruc cost planned 10 10 10 20 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

revenue planned 480 550 530 540 1,200 1,600 1,800 1,400 1,900 2,700 3,500 2,500
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: lim chim chuan pmo mgr: liesbeth project owner: johan
ismail sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ad2 project name: establish multiple sales channel to sell takaful/insurance
products to ft database
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 33 32 33 32 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

pbt/cost sav planned 17 17 17 17 30 30 30 30 50 50 50 50

actual 8 8 8 8 - - - - - - - -

revenue planned 185 185 185 185 400 400 400 400 600 600 600 600
actual 88 94 82 89 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: saufi pmo mgr: liesbeth project owner: johan ismail sponsor:
 cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ad3 project name: leveraging on maybank group staff database
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 18 17 18 17 37 38 37 38 52 53 52 53
actual 75 75 75 75 - - - - - - - -

revenue planned 188 187 188 187 400 400 400 400 600 600 600 600
actual 750 750 750 750 - - - - - - - -

restruc cost planned 0 0 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: muhammad saufi tarmuchi pmo mgr: liesbeth project owner: johan
ismail sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ad4 project name: cross sell motor to key coops.
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 0 25 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

revenue planned 315 315 315 315 390 400 400 390 600 600 600 600
actual - - - - - - - - - - - -

pbt/cost sav planned 125 125 125 125 157 158 157 158 250 250 250 250
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: lim chim chuan pmo mgr: liesbeth project owner: johan
ismail sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ad5 project name: set up and establish motortakaful.com as a sales support engine
for maybank banca business
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 30 30 0 0 0 0 0 0 0 0 0 0
actual 48 48 - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: izzuddin shah othman pmo mgr: liesbeth project owner: johan
ismail sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ad6 project name: establish & develop internet business through cyber-agents and
cyber affinity partners
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 250 250 0 0 0 0 0 0 0 0 0 0
actual 29 50 - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: izzuddin shah othman pmo mgr: liesbeth project owner: johan
ismail sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ag1 project name: improve life agents sales productivity & profitability
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 1,338 226 968 856 0 0 0 0 0 0 0 0
actual - 73 396 - - - - - - - - -

revenue planned 5,325 5,325 5,325 5,325 15,625 15,625 15,625 15,625 31,775 31,775 31,775 31,775
actual 3,741 - 350 1,740 - - - - - - - -

pbt/cost sav planned 0 0 0 0 858 857 858 857 1,812 1,813 1,812 1,813
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohd jafni pmo mgr: liesbeth project owner: ab latiff
sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ag2 project name: improve non-life agents commerc productivity & profitability
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 1,650 1,650 1,650 1,650 3,825 3,825 3,825 3,825 6,725 6,725 6,725 6,725
actual 1,706 - - - - - - - - - -

restruc cost planned 1,848 1,848 1,848 1,848 0 0 0 0 0 0 0 0

actual 600 600 600 600 - - - - - - - -

revenue planned 8,500 8,500 8,500 8,500 20,750 20,750 20,750 20,750 37,750 37,750 37,750 37,750
actual 8,792 - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: chua kok seng pmo mgr: liesbeth project owner: ab latiff
sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ag3 project name: improve non-life renewal rate

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 170 169 169 169 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: abd jalil khadri pmo mgr: liesbeth project owner: ab latiff
sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ag4 project name: agents to cross-sell banking products û credit card
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 17 54 12 12 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

revenue planned 0 400 400 400 600 600 600 600 1,500 1,500 1,500 1,500
actual - 79 292 435 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mahmood zainal pmo mgr: liesbeth project owner: ab latiff
sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ag5 project name: life agents to cross-sell non-life products
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 19 18 19 19 90 90 90 90 105 105 105 105
actual - - - - - - - - - - - -

restruc cost planned 0 0 70 0 0 0 0 0 0 0 0 0

actual - - 44 4 - - - - - - - -

revenue planned 475 475 475 475 2,250 2,250 2,250 2,250 2,625 2,625 2,625 2,625
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohd nadzri hj abdullah pmo mgr: liesbeth project owner: ab latiff
sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ag6 project name: conventional agents to cross-sell takaful products
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 140 120 200 110 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

revenue planned 172 172 173 173 224 224 224 224 292 292 293 293
actual - - 1 5 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: wan mohd kamil pmo mgr: liesbeth project owner: ab latiff
sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ag7 project name: launching new products for life agents
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 54 8 8 8 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohd jafni pmo mgr: liesbeth project owner: ab latiff
sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ag8 project name: to capture the value transferred from vc5-ad6 to agency team.
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
revenue planned 1,125 1,125 1,125 1,125 2,575 2,575 2,575 2,575 4,900 4,900 4,900 4,900
actual - - 3 - - - - - - - - -

pbt/cost sav planned 0 0 0 0 125 125 125 125 1,025 1,025 1,025 1,025
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: abd jalil khadri pmo mgr: liesbeth project owner: ab latiff
sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ba1 project name: widen maybank banca product range
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 0 0 0 305 0 0 0 0 0 0
actual - - - - - - - - - - - -

revenue planned 0 0 0 0 2,555 3,110 3,110 3,110 5,133 5,133 5,132 5,132
actual - - - - - - - - - - - -

pbt/cost sav planned 0 0 0 0 0 333 333 334 925 925 925 925
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohd dzulkifli adbul hamid pmo mgr: liesbeth project owner: hanim
hassan sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ba2 project name: widen regular premium product range of mni banca partners
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 0 125 125 125 125 375 375 375 375
actual - - - - - - - - - - - -

revenue planned 275 275 275 275 875 875 875 875 1,525 1,525 1,525 1,525
actual - - - - - - - - - - - -

restruc cost planned 0 0 0 166 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: misjuliana pmo mgr: liesbeth project owner: hanim

hassan sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ba3 project name: build integrated bancassuarnce/bancatakaful with selected tn
banca partners
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
revenue planned 250 250 250 250 650 650 650 650 975 975 975 975
actual - - - - - - - - - - - -

pbt/cost sav planned 0 0 0 0 50 50 50 50 250 250 250 250

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: sataruddin b mohamad pmo mgr: liesbeth project owner: hanim
hassan sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ba4 project name: sell motor takaful through tn banca partner
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 90 0 0 5 0 0 0 0 0 0
actual - - - - - - - - - - - -

pbt/cost sav planned 0 0 33 33 30 30 30 29 40 41 40 40

actual - - - 112 - - - - - - - -

revenue planned 236 237 236 236 425 425 425 425 575 575 575 575
actual - - - 807 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: eng hooi mei pmo mgr: liesbeth project owner: hanim
hassan sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ba5 project name: sell motor insurance/takaful through mgcc to maybank base.
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 27 28 28 27 82 83 83 82 280 280 280 280
actual - - - - - - - - - - - -

revenue planned 390 390 390 390 1,170 1,170 1,170 1,170 4,000 4,000 4,000 4,000
actual - - - - - - - - - - - -

restruc cost planned 20 0 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohd dzulkifli adbul hamid pmo mgr: liesbeth project owner: hanim
hassan sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ba6 project name: sell mni motor insurance to maybank credit card base through
mni oneline
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
revenue planned 58 58 57 57 40 40 40 40 30 30 30 30
actual 71 - - - - - - - - - - -

pbt/cost sav planned 13 13 12 12 10 10 10 10 8 8 8 8

actual 7 - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohd dzulkifli adbul hamid pmo mgr: liesbeth project owner: hanim
hassan sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ba7 project name: improve single premium penetration

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
revenue planned 12,500 12,500 12,500 12,500 37,500 37,500 37,500 37,500 75,000 75,000 75,000 75,000
actual - - - - - - - - - - - -

pbt/cost sav planned 125 125 125 125 375 375 375 375 750 750 750 750
actual - - - - - - - - - - - -

restruc cost planned 0 0 50 18 0 0 0 0 0 0 0 0

actual - - - 300 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: misjuliana pmo mgr: liesbeth project owner: hanim

hassan sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ba8 project name: rfs to sell motor insurance through their commerc & service
centers (sscs)
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
revenue planned 6,500 6,500 6,500 6,500 12,000 12,000 12,000 12,000 22,500 22,500 22,500 22,500
actual 2,960 3,980 3,330 2,230 - - - - - - - -

pbt/cost sav planned 450 450 450 450 850 850 850 850 1,575 1,575 1,575 1,575
actual 204 276 231 156 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: mohd dzulkifli hamid pmo mgr: liesbeth project owner: hanim
hassan sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-br1 project name: rationalize and re-design maybank fortis branch network
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 0 1,100 400 3,800 2,700 2,800 2,350 850 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: lim chieng chong pmo mgr: liesbeth project owner: azmi
sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-br2 project name: re-design and implement key processes at existing branches to
achieve synergy
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 65 10 10 10 10 10 10 0 0 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: lim chieng chong pmo mgr: liesbeth project owner: azmi
 sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ec1 project name: tn and mni to work with efs to tap maybankÆs efs big corporate
customer
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 30 0 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

pbt/cost sav planned 688 687 688 687 1,100 1,100 1,100 1,100 1,625 1,625 1,625 1,625
actual 724 1,196 1,285 2,000 - - - - - - - -

revenue planned 2,750 2,750 2,750 2,750 5,500 5,500 5,500 5,500 9,000 9,000 9,000 9,000
actual 1,269 2,278 2,909 4,000 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: rosli mohamed pmo mgr: liesbeth project owner: shahrul
 sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ec2 project name: tn and mni to work with efs to tap maybankÆs efs sme customer
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 438 437 438 437 687 688 688 687 937 938 937 938
actual 3,444 -136 1,475 4,000 - - - - - - - -

restruc cost planned 50 0 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

revenue planned 2,250 2,250 2,250 2,250 3,437 3,438 3,438 3,437 4,562 4,563 4,563 4,562
actual 5,561 4,122 7,789 12,000 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: rosli mohamed pmo mgr: liesbeth project owner: shahrul
sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ec3 project name: merged entity to increase share of wallet for existing non-efs
related customers
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
one time sav planned 13 12 13 12 0 0 0 0 0 0 0 0
actual 13 12 13 12 - - - - - - - -

revenue planned 625 625 625 625 0 0 0 0 0 0 0 0

actual 625 625 625 625 - - - - - - - -

restruc cost planned 2 0 0 0 0 0 0 0 0 0 0 0

actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: muhammad adli alias pmo mgr: liesbeth project owner: shahrul
 sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ec4 project name: develop a core group of marketing personnel with goal of
enabling them to structure innovative proposals
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 25 25 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: muhammad adli alias pmo mgr: liesbeth project owner: shahrul
 sponsor:cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ss1 project name: achieve synergy by centralizing marketing communications
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 250 250 250 250 250 250 250 250 250 250 250 250
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: roslan abdullah pmo mgr: liesbeth project owner:

nazawawe sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ss3 project name: achieve synergy by streamlining and synchronizing training
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 104 104 104 104 115 115 115 115 126 127 127 126
actual 98 182 - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: tay heng seng pmo mgr: liesbeth project owner:
nazawawe sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc5-ss4 project name: synergy in organizing msam 2006

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
one time sav planned 188 187 188 187 0 0 0 0 0 0 0 0
actual 188 187 188 187 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: roslanabdull pmo mgr: liesbeth project owner:

nazawawe sponsor: cco
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc6-04 project name: fixed income portfolio optimization

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
one time sav planned 2,500 2,500 2,500 2,500 0 0 0 0 0 0 0 0
actual 13,530 21,520 2,160 5,030 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: abd kadir pmo mgr: nur'aini project owner: norlia
mat yusof sponsor: cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc8-02 project name: printing & stationeries

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 75 75 75 75 75 75 75 75 75 75 75 75
actual 70 59 66 141 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: saleha yusoff pmo mgr: nur'aini project owner:

sponsor:cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc8-03 project name: space rationalization & hq relocation project
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 5,900 0 4,900 0 0 0 0 0 0 0 0 0
actual 2,476 1,712 2,128 411 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: sathiaseelan pmo mgr: raja fakran project owner: mohd
tarmidzi/ahmad nordin sponsor: ceo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc8-04 project name: space rationalization & tenancy : occupancy rate
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 0 0 0 230 1,736 2,203 2,756 2,980 3,232 3,232 3,380 3,380
actual - - - 44 - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: saleha yusoff pmo mgr: nur'aini project owner:

sponsor:cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc8-05 project name: outsourcing programs for functions within general admin
value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
restruc cost planned 0 0 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

oop planned 0 0 0 0 0 0 0 0 0 0 0 0
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: saleha yusoff pmo mgr: nur'aini project owner:

sponsor:cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: vc8-07 project name: setup prop&adm investment unit

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
pbt/cost sav planned 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000
actual - - - - - - - - - - - -

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: saleha yusoff pmo mgr: nur'aini project owner:

sponsor:cfo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: x-fte project name: fte dummy

value type (rm'000) fy2006/07 fy2007/08 fy2008/09
values achieved for the quarter (not ytd) q1 q2 q3 q4 q1 q2 q3 q4 q1 q2 q3 q4
to be reported in the actual boxed area
fte planned 0 0 0 0 0 0 0 0 0 0 0 0
actual - - 433 441 - - - - - - - -

fte planned 221 221 221 221 218 218 218 218 214 214 214 214
actual - - 164 162 - - - - - - - -

fte planned 368 368 368 368 390 390 390 390 413 413 413 413
actual - - 298 308 - - - - - - - -

fte planned 2 2 2 2 2 2 2 2 2 2 2 2
actual - - 1 1 - - - - - - - -

fte planned 74 74 74 74 79 79 79 79 83 83 83 83
actual - - 65 62 - - - - - - - -

fte planned 126 126 126 126 134 134 134 134 142 142 142 142
actual - - 113 136 - - - - - - - -

fte planned 106 106 106 106 112 112 112 112 119 119 119 119
actual - - 73 73 - - - - - - - -

fte planned 57 57 57 57 61 61 61 61 64 64 64 64
actual - - 41 39 - - - - - - - -

fte planned 0 0 0 0 0 0 0 0 0 0 0 0
actual - - 2 - - - - - - - - -

reported by validated by approved by endorsed by

team leader: pmo pmo mgr: pmo project owner: pmo sponsor: pmo
date: date: date: date:
 project value creation report mon, 10 sep 2007

project id: x-fte project name: fte dummy

variance(s): in the event that the actual values provided are below expectation, as stated in planned, please provide reasons
and actions needed to address the variance(s).
description of variance: <description 1>
<description 2>
<description 3>
reasons: <reason 1>
<reason 2>
<reason 3>
action plan and deadline: <action 1>
<action 2>
<action 3>
basis of achievement: please provide the source of reference and attach supporting documents in qualifying the actual values
reported.
<explanation>

reported by validated by approved by endorsed by

team leader: pmo pmo mgr: pmo project owner: pmo sponsor: pmo
date: date: date: date: