DATAPRIMA GROUP

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Company Profile

DATAPRIMA GROUP PT. DATAPRIMA SEJAHTERA

Menara Era 8th Floor, Suite 8-01 Jl Senen Raya 135-137 Jakarta 10410 Indonesia Phone: 62-21-386 3456 Fax: 62-21-386 3450

DATA P R I M A G RO U P
DATAPRIMA GROUP Corporate Background
Corporate Philosophy Our success will be measured Our tribute by our and clients success product services must conto our clients profitability Our chargers must be cost justifiable like any other expenditure Our growth will be based solely on undertaking projects which are profitable and can be implemented on time and in line with our clients expectations Our staff will be continuously trained in current technology and will obtain job satisfaction

In the early 1990, globalization becomes hot issue in the world, including here in Indonesia. This situation has made fast growth of the information technology for globalization, because of the improvement of all industries sector in Indonesia as shown by increasing number of new corporation or existing company which getting bigger, create Indonesia become interested market the world. Considering the for computer manufacturing of all over tion

After one decade has been passed, informatechnology is still growing, even faster. So, we have always updated our knowledge and skill to perform well in IT business. Besides we have given training and development program for our employees, we have built partnership with Hewlett Packard, Cisco petence. In the year of and 3Com to strengthen our core com-

applications, which can assist our customers operational activity. While facing the future with confidence, we find some threat that will occur in the following years. We have to continuously prepare ourselves to meet the challenges of the future.

2000, we made acquisition with a software company and built new software division in order to expand our services in developing

great opportunity in information technology business in Indonesia, Dataprima Group has striven to keep pace in that business since 1992. Therefore, we have built a strong for business our foundation company.

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DATA P R IM A G RO U P
DATAPRIMA GRAHAPRATAMA
Dataprima Grachosen as 3Com 3Select Reseller. Since 1998, we have become HP Authorized Service Center to increase our customer satisfaction and to make our relationship HP. Meanwhile, IT Requirement in company is high correlated with hardware and software. Both of them cant be separated. To choose suitable hardware, a decision making of the right software application has to be done which depend on business process of a company. closer with Therefore, based

hapratama was established in 1992, started in the field of computer and networking installation. And In the beginning, Dataprima supplied several items of branded PC, assembled PC, cabling system and some software packages. In 1995, we became Authorized Distributor for MFB rack. Then since 1996, we have built relationship with Hewlett Packard and become HP Accredited Commercial Reseller in the next year. On that time we have been

on the requirement of optimal software application, we provide application development that will fill the business process needs from our customer.

Our Mission is to please our clients by providing the best level of services that in return the company will generate an adequate profit to satisfy the employee and shareholders

DATAPRIMA SEJAHTERA
In the beginning, our target market is private companies. But we realized that there were a big opportunities in government government tablished PT and noninstitution Dataprima ing government and nongovernment market. Nevertheless, the employees are still the same, the different name only to differ the different purpose of our target market. All the services and facilitation equally. are treated Dataprima Sejahtera focused its business on service and outsourcing solution.

market. Therefore, we esSejahtera in 2007 to enter-

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Hardware Solution
At the beginning, Dataprima branded sembled provide ascacomputers, computers, Reseller in 1997. In the same year time we also have been chosen as 3Com 3Select Reseller. HP Authorized Since Service 1998, we have become an Center to enhance our customer satisfaction and to strengthen our relationship with HP. As an information technology company, our goal is providing hardware according customers requirement, budget, and the quality of the hardware. Here provide: are some hardware solutions that we

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bling system and networking installation, and a few kinds of software packages. We became Authorized Distributor for MFBs Rack in 1995. In 1996, we have established a relationship with Hewlett Packard and acquired HP Accredited Commercial

HP Business Partner

IBM Business Partner

Personal Computer
a. Hewlett Packard: HP Evo D220, HP Evo D330, HP Evo D530, HP Pavillion b. IBM: Thinkcenter S Series, M Series, A Series c. Dataprima: Local PC

As an information technology company, our goal is providing hardware according c u s t o m e r s requirement, budget, and the quality of the hardware.
b. Epson: Epson Stylus, Epson Laser, Epson Dot Matrix c. Canon: All types of Canon d. IBM: IBM Infoprint

Printers
a. Hewlett Packard: HP Laserjet, HP Deskjet, HP Design Jet, HP Photosmart, HP Business Ink Jet

Servers
a. Hewlett Packard: HP Proliant ML Series, HP Proliant BL Series, HP Proliant DL Series b. IBM: IBM of X Series, IBM of P Series c. Dataprima: Local Server

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DATA P R IM A G RO U P
Notebook : Toshiba, Hewlett Packard, IBM, and Dell UPS (Uninterruptible Power Supplies)
A device which can replace the electric power during a determined period so when the electric eruption happened, other hardware which is connected to this UPS will be protected and prevent the data loss.

Networking
CISCO
Routers

3COM peripheral

Representing

which is usually used for the solution of networking. This peripheral tion of represent the market leader for the solunetworking, the prices of which premium, its quality also have been confessed in all over the world. Some products provided by CISCO are Router, LAN Switching, Wireless LAN Product, and others.

SVEC Networking solution from SVEC is an appliance used for the internet 3Com has the same quality sharing of some user.
compared as CISCO and the price is more affordable. Selections of 3Com Products are router, switch, hub, Ethernet card, bridge, multiplexer, wireless devices US Robotics US Robotics is a market leader for the product of Modem.

Software: Microsoft, Novell, Veritas, Arc Serve, Tape ware

MFB Rack 19

Security
RSA RSA is a software application which is used to have authorization process for accessing server, website which needs user identity, etc, and to prevent unauthorized user use the facility. Check Point Check point is a kind of firewall software application which is used to limit between the internal network and public network. The application will prevent the unauthorized user to log in to the network Nokia Nokia is a kind of hardware which is used to secure the internal network which is connected to public network, in order to prevent unauthorized user accessing the network.

Switch 3Com 7700

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Cabinet Rack: MFB, Central, Asterix and Fortuna
MFB Rack In keeping with its reputation as a supplier of quality electronic housings, cabinets and accessories, MFB Products Pty Ltd is committed to being recognized as an organization certified to AS NZS ISO 9001, the international standard for Quality system for quality assurance in design, development, production, installation and servicing. MFB products is an Australian, privately owned company which commenced trading in 1970 to develop and manufacture metalwork for the burgeoning Electronics and Communications Industries. Central, Asterix & Fortuna They are local brand of Rack.

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Cabling System and Installation LAN: Belden, Siemon & Panduit

AMP Cabling

Our Clients
GE Finance Astra Credit Company Bank Permata Bank HSBC Indosiar Visual Mandiri Philips Ralin CIFOR Bank Danamon Asuransi Astra Buana AIG Lippo Asuransi AIA Asuransi
Jiwa bumi Putera

MFB Products Pty Ltd is

Komisi Pemberantasan
Sinar Korupsi (KPK)

committed to being recognized as an organization certified to AS NZS ISO 9001, the international standard for Quality system for quality assurance in design, development, production, installation and servicing.

Asietex
Indopratama

MHE Demag Emsar

Interdana

BPK Penabur Pratama

Finance

Kideco PNM Hotel Sheraton Timika Bintang Toedjoe Nord Indonesia

AIG Lippo Bosch Security Systems STMT Trisakti Totoku

Indonesia Toryo

Mentari Metal Pratama Ahlstrom Indonesia Bank Shinta

Siemon Cabling

Hotel Shangrilla Higina Alhadin

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DATA P R IM A G RO U P
Software Solution
Although software package has high quality, but there are still probability the business process that you want, cannot be covered by this software package. business partner for The advantage of threetier technology over the two-tier one is that it provides more scalable and securable system. We provide some application usually called Dataprima Integrated System. (Enterprise provide are not software package but tailor-made application. with our Integrated Therefore Dataprima System, our Resources Planning), which integrate all aspects of companys activity into an Accounting The Tailor Made system that we provide (according to customers needs and management), is using the concept of Full Services in System your Development. When it is implemented company, we will give you other benefit by placing our implementor to assist you implement the system in your company. Information System. This software use ERP

companies that need of Information Application. applications that System Those we

The problem is each company doesnt have the same business process as the others. While the software application existing now is already standardize, every companys business process should be able to fulfill different requirements. Although the application is able to fulfill the requirement of a business process, but it is absolutely not optimal As an

clients will get the right application software in accordance to their business process. We develop the software application by using Borland Delphi for the developer program and SQL server for the database. The ranges of technology that we use in setting up that application are from two-tier to three-tier technologies.

Information Technology Company, we appears as

Software Solution Our Client

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PT Saga Trade Murni ( Kalimanis Group ) PT Lakosta Indah ( Kalimanis Group ) PT Batu Penggal Chemical Industry ( Kalimanis Group ) PT Jakarta Industrial Estate Pulogadung PT Niagatama Kencana Graha PT Rudy Saleh Jaya PT Pink Services Indonesia PT Perdana Immg Indonesia PT Aneka Globalindo Footwear PT Waskita Karya PT Cikarang Listrindo PT Tunas Mitra PERTAMINA Hard Rock Radio Group Garuda Tunggal Radio Ardan Radio PT Armindo Catur Pratama PT Masari Dwi Sepakat Fiber PT Vortex PT Multistrada Arah Sarana PT IPAK

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DATA P R IM A G RO U P
Outsourcing Solution
Nowadays the working hours and be the part of your company, but they still beyond our supervision. Our team will help your company to solve IT matters which probably will occur and give bad effect to companys operational activity. They will also work following your companys system and culture. Besides, they will be supported by software which can measure their working performance. ITIL Technology (Information Infrastucture has been developed in recognition of organizations' growing dependency on IT and embodies best practices for IT Service Management. The ethos behind the development of ITIL is the recognition that organizations are becoming increasingly dependent on IT in order to satisfy their corporate aims and meet their business needs. This leads to an increased requirement for high quality IT services. ITIL provides the foundation for quality IT Service Management. The widespread adoption of the ITIL guidance has encouraged organizations worldwide, both commercial and non-proprietary, to develop supporting products as part of a shared 'ITIL Philosophy'. By adopting ITIL, Dataprima Group deliver a strong and skillful staff to be placed in your offices as one of the solution in your IT management . needs of each company to have comprehensive and in time information in order to support i n c r eas in g. the whole operational activity is highly Th e re f or e companies are surely needs IT skilled labor who can guarantee hardware, that software the and

networking in a company can run properly. We recognize that information technology is one of the most important things, which will support the operational activity of the company. The objective of the company is to provide comprehensive information. Due to this matter, the company must have qualified IT people; however, maintaining its own people is quite difficult. The company has to provide benefits, career path, training and development. It will be easier if the company gets the people from the third party. This solution will place the person in full time condition at your site. They will follow your companys

Library) is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. It is supported by a comprehensive tions scheme, qualificaaccredited

training organizations, and implementation and assessment too. ITIL consists of a series of books giving guidance on the provision of quality IT services, and on the accommodation and environmental facilities

needed to support IT. ITIL

Outsourcing Solution Our Client

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GE Finance Indonesia Astra Credit Company HSBC (Hong Kong and Shanghai Banking operation) FIF (Federal International Finance) Nations Petroleum Oil & Gas
Type of The Outsourcing Solution

Helpdesk Operator/ Datacenter EDP (Entry Data Processing) By Project Based such as :
- Programmer Officer - Technical Documentation Officer

List of IT Outsourcing Experience

GE Finance Indonesia : Type of Outsourcing : 1. Helpdesk Agents 2. Desktop Engineers 3. Mobile Desktop Engineers 4. Data Center Officer Year 2001 2007 2003 2007 2002 2007 2002 2007 Number of Engineers 4 8 6 6

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HSBC (Hong Kong and Shanghai Banking Corporation Limited) : Type of Outsourcing : 1. Desktop Engineers 2. OS Migration Project Astra Credit Company : Type of Outsourcing : 1. Helpdesk Agents 2. Desktop Engineers 3. E D P ACC Branch Year 2003 2007 2004 2007 2002 2007 Number of Engineers 7 2 15 Year 2006 2006 Number of Engineers 9 5

(Indonesia) 4. Data Center Officer 5. IT Security Officer 6. IT Telephone Officer 7. Server Administrator 8. Technical Documentation Officer 9. Business Solution Officer 2007 1 2007 2002 2005 2003 2005 2004 - 2006 2007 3 1 1 3 1