SUMMER TRAINING PROJECT REPORT ON EMPLOYEE SATISFACTION IN SAURASHTRA CHEMICALS LIMITED PORBANDAR (GUJARAT)

SUBMITTED BY MAHESH KHISTARIYA MBA-B SEM 2

GUIDED BY MS. NISHA CHOKSI

ACADEMIC YEAR 2011-2012

SUBMITTED TO R.K. COLLEGE OF BUSINESS MANAGEMENT (RKCBM)

AFFILIATED TO GUJARAT TECHNOLOGICAL UNIVERSITY AHMEDABAD

DECLARATION
I undersigned MAHESH N KHISTARIYA, student of MBA sem. II declare that I have prepared this project report on employee satisfaction at Saurashtra Chemicals Ltd. under Mr. Manoj Jangid and by Ms. Nisha Choksi of RKCBM.

This work has not been previously submitted to any other university for any examination.

DATE: PLACE: RAJKOT

MAHESH N KHISTARIYA

PREFACE

It gives me a great pleasure to write about this firm which is especially prepared with the aim to make the learning process complete with the practical knowledge. I had visited Saurashtra Chemicals Ltd. at porbandar. The project has covered the main points which I felt necessary and also given by firm. So, from this project one can get a raw idea of this firm.

I hope this project will also receive its generous support and kind arrangements

Thanking you.

ACKNOWLEDGEMENT
It is my personal belief that no report is the result of its authors efforts. There are many people who contribute something or the other, and thus play a significant role in laying the effective report that is capable of achieving its purpose. Therefore, I would like to take this opportunity to thank all those people who have helped me in preparation of this project, guiding me towards the achievement of its purpose.

I am also thankful to Mr. Vijay Vyas, Director of RKCBM for his very useful guidance and suggestions

First of all, I would like to thank Mr. Manoj Jangid, to guide me in each and everything which give me deep sense of study and the understanding of the subject and find out appropriate result of my study which gives me fruitful result and also enhances my knowledge at the same time.

It gives me great pleasure and privilege to acknowledge to Ms. Nisha Choksi of RKCBM, my project guide for his kind support and thanks to all my faculty members. And last but certainly not least; I would like to thank all my friends, family members for creating a congenial environment and encouraging me in every way.

EXECUTIVE SUMMERY
A practical training is necessary and useful study for the student of M.B.A by visiting company.

This report is based on information, knowledge and experience which is received by me from the company. This practical training of the MBA program develops the feeling of awareness among the students of management studies.

Through this project I have learnt managerial aspects of business. It gave me practical knowledge about different departments of business and their actual activities.

This summer project is done by me at Saurashtra Chemicals Ltd. is soda ash of different grade. The raw material is easily available from the nearby area. The company also has its power plant station to have the electricity required for factory to work.

I have learned all the aspects of the management practically which I had learned theoretically. I have learned about the work of different departments. All the departments of the company work efficiently to achieve the goal of the company.

Thus by this project I got a chance to identify the working of Saurashtra Chemicals Ltd. which was an important work to do.

INDEX

Sr no

Particulars

Page No

1.

Section 1 [Organizational Overview]

CH-1 Overview of Industry -General Information CH-2 Functional Areas -Production Department -Marketing Department -Finance Department -Human Resource Department CH-3 SWOT Analysis 14 18 23 26 39 07

2.

Section 2 [Research Work]

CH-1 Conceptual Framework of Research -Literature Review -Objectives of Research CH-2 Research Methodology CH-3 Analysis and Interpretation of data CH-4 Findings and Suggestions -Findings -Suggestions -Learning from the project -Conclusion -Bibliography 56 57 57 58 59 40 41 42 44

General Information
Introduction

Name of the unit: Saurashtra Chemicals Ltd

Address: Birlasagar, Porbandar-360 576

Phone No.: (0286)2242479-80-81

Fax: (0286)2245431

Year of establishment: 1956

Size of the organization: Large Scale

Form of organization: Public Limited

Employees: 2100

History and development

Saurashtra Chemicals Ltd is one of the largest soda ash manufacturing units in the country.

It was established in 1956 under the flagship of Jiyaji Rao cotton mill ltd, Gwalior. It started its production in December 1959.It was taken over by Nirma Group in June, 2005.

Its main products are soda ash (dense and light), soda bicarb, caustic lye and bromine.

Location of Industry

An entrepreneur must choose an ideal location at the time of launching of the enterprise as location plays an important role in success or failure of the unit.

Selection of porbandar as a site for the location of this plant was natural due to the easy availability of all raw materials and other amenities.

Main reasons for the location of unit at porbandar are as under:

1. Availability of raw material Here raw materials are salt and limestone. Salt is easily available as porbandar is situated near seashore and limestone is available from nearby areas like ranavav, adityana.

2. Availability of electricity SAUKEM has its own power house so abundant power is available for 24 hrs. So the company does not have to face any problems regarding electricity.

3. Availability of labor In porbandar, the company can find skilled and experienced labors at low wage rate. The company also can get educated and well qualified staff due to good standard of education in porbandar area.

4. Other facilities As this unit is not so far from porbandar city, infrastructural facilities like banking, housing, insurance, postage, water facility, etc is easily available. And there is no transportation problem as broad gauge railway lines connect porbandar with major cities of the country.

Size and form of organization

Size of organization According to companys law, 1956 a company is classified into three broad categories like: 1. Small scale 2. Medium scale 3. Large scale As per the rules of the companys act, those companies which have an investment of rs. 5 crores or more are said to be large scale industries. This company is also a large scale company because its investment is more than rs.225 crores.

Form of organization

Saurashtra Chemicals Ltd. has adopted line and staff type of organization. Here line officers make decisions and staff officers provide information.

There are five types of organization, they are following: 1. Sole proprietorship 2. Partnership 3. Cooperative society 4. Joint Stock Company 5. Public enterprise

In joint stock company, there are two types: 1. Private Ltd. Co. 2. Public Co.

SAUKEM is a public ltd co. as 50% of the shares of SAUKEM is in the hands of public

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Board of directors

1. Shri M. P. Sharda-Chairman 2. Shri Prahladbhai Patel-Executive director 3. Shri Deepak Shah-Company secretary 4. Shri Vijay R Shah-Director 5. Shri Shankar Chaudhary 6. Shri Vatsal Vaishnav 7. Shri Manan A Soni

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Auditors and Bankers

Auditors

M/s. Hemanshu shah & co. Chartered accountants, A/46,Nobles, Opp. Nehru Bridge, Ashram Road, Ahmedabad-380009

Bankers

Corporation bank Kalupur commercial cooperative bank ltd State Bank of India

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Other detail

Associates companies

1. Nirma Chemicals works ltd 2. Nirma Industries ltd 3. Nirma Credit & Capital ltd 4. Nirma ltd

Competitors

1. Tata Chemicals ltd 2. Gujarat Alkalis ltd 3. Gujarat Heavy Chemicals ltd 4. DCW ltd 5. Tuticorin Alkalis ltd 6. Punjab National fertilizers ltd.

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Production Department
Introduction

Production is the initial part of manufacturing a product. It is a process of converting raw materials into finished goods.

Production management is the process of effectively programming, coordinating and controlling that part which is responsible for the actual transformation of materials into finished products.

In SAUKEM, all the activities are done with the help of machines.

Raw materials

The main product of SAUKEM is soda ash. To produce soda ash, raw materials like salt, coke, limestone, water, etc are required.

Salt: Salt is basic raw material for manufacturing soda ash. About 1.8 tones of salt are required in manufacturing of 1 tone soda ash.

Coke: Coke is used as reducing agent in the manufacturing process for converting limestone into lime.

Limestone: About 2 tones of limestone is required to produce 1 tone of soda ash. Other inputs for manufacturing soda ash are ammonia, steam water, power, etc.

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Manufacturing Process of Soda Ash

SAUKEM has adopted solvency process for production of soda ash.

Following is the conventional solvency process used for production of soda ash in SAUKEM,

(A)BRINE PURIFICATION:-

The main raw material of salt and lime stone brine at a concentration of 304 grams thus, produced is crude brine which further required the purification to remove calcium and magnesium impurities. Magnesium is removed by adding milk of lime by adding soda ash.

(B)LIME KILN ORINDING:-

Lime stone and coke mixed in requirement of proportion is changed to vertical lime kiln and burnt using combination from bottom. On burning lime stone is decomposed to lime and carbon dioxide, called as lime kiln gas.

Lime kiln gas is cooled down and party clean with cooling water in gas scrubbers. Final clean is done in electrostatic preceptors.

Lime from this section is conveyed to lime grinding section for pulverization and kiln gas floors to compress for carbonation lamps. Lime is used and subsequently pulverized to 0.15mm. patrician sized and is ready for used in distillation section.

(C)AMMONIATION ABSORPTION:-

The purified brine is first taken to the carbonating tower exist the

NH4OH + CO2 ----------> NH4HCO3 N4CL + NH4HCO3 --------> NaHCO3 + NH4CL 15

The above reaction can take place only at low temperature. If the temperature is high then reaction will be reversible there by efficiency of conversation becomes poor.

Sodium bicarbonate is taken out from the carbonation to tower in the form of shortly called magma. Magma consists of a mixture of sodium bicarbonate in solid from and other components Viz. Ammonium, chloride, bicarbonate, sulphide and iron is traces. The magma is taken to filtration section where solid bicarbonate (crude bicarbonate) is taken to calciner for converting it into sodium carbonate and ammonia and taken to ammonia absorber.

2NaHCO3 --------> Na2CO3 + H2O + CO2 Gas scrubber in under to remove the ammonia and unrelated CO2 in a unit called LCL brine is taken to the absorber, where ammonia is injected to convert it into ammoniated brine.

(D)CARBONATION AND FILTRATION:-

Lime is calcined in the vertical shaft lime kiln by feeding the mixture of limestone, and coke from the top and blowing air from the bottom. The calcine lime stone is taken from the bottom of the lime stone and stored in lime silos CO2 from lime kiln is sucked and compressed before taken into carbonating tower. Carbonating tower is the main equipment for the conversation of sodium chloride to sodium bicarbonate.

(E)AMMONIA DISTILIATION:-

CO2 and water vapor are cooled in RGS gas cooler and gas is taken back to carbonation. Tower through compressor and ammonia are condense is recovered back from the process in distiller columns.

(F)CALCINATIONS:-

The crude bicarbonate is fed to a steam tube return where so dim bicarbonate is decomposed to soda ash and carbon dioxide etc.

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(G)DENSIFICATION:-

The difference between light and dense soda ash is bulk density. Dense soda ash is produced by monohydrate process where soda ash is mixed with required quantity of water monohydrate and reclaimed in a fluid iced bed drier cum cooler.

(H)PACKING:-

Light and dense soda ash is conveyed for bagging unit where it is packed in jute HDPE bags by auto filling, weighting.

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Marketing Department

Introduction Philip kotler has rightly said, Marketing is a social and managerial process by which individuals and groups obtain what they need and want through creating, offering and exchanging products of value with others.

Marketing involves three basic inputs the product, promotional methods and the distribution system. Marketing process brings together producers and customers the two important segments in any exchange.

SAUKEM has very sound marketing management and as a result they have captured a very wide market.

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Product planning and development

Product planning is an essential prerequisite of production control. It looks after the manufacturing activities. According to Alberd and beauty, production planning is defined as, The technique of foreseeing or picture ahead, every step in a long series of separation, each step to be taken in right place of right degree and at right time and each operation to be done at maximum efficiency.

In this organization, product is planned efficiently and effectively by preparing various schedules.

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Pricing policy

Pricing is one of the most important determinants in the marketing strategy of any organization. Thus, the right price and be determined through price research and by adopting the test market techniques. Suitable pricing policy selected by the company can boost up sales of the company.

SAUKEM has adopted cost plus pricing approach policy in which costs are taken into account and certain margin of profit is to be added in the costs.

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Distribution Channel

Channel of distribution for a product is the route taken by the title to the goods as they move from the producers to the ultimate customer or industrial user.

SAUKEM is producing an industrial product so most of the customer of SAUKEM is fixed. Therefore it has only one level of channel of distribution.

SAUKEM-STOCKIEST-CONSUMER

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Sales Promotion Promotion encompasses all the tools in the marketing mix whose major role is persuasive communication.

Sales promotion makes advertisement and personal selling more effective and encourages dealers, distributors and customers.

The company takes into account following steps for sales promotion:

1. It arranges the meeting for regional sales managers every 3 months.

2. It arranges regular forecasting.

3. It arranges regional distribution meeting once in a year. 4. The company also arranges customers meeting at various selling centre.

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Finance Department

Introduction

Finance occupies a key position in the capitalistic economies of the modern age.

Financial management means raising the adequate funds at the minimum cost and utilizing them effectively in business. The efficiency of production and marketing operation is directly influenced by the manner in which the function of finance is performed by the finance personnel.

The finance function covers both acquisitions of funds as well as their allocation. The main concern of financial management is the efficient and wise allocation of funds to various uses.

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Financial Planning

A firm needs to manage and plan its resources effectively and efficiently to achieve its objectives. Financial planning is the process of determining the objective, policies, programs, procedures and budget to deal with financial activities of an enterprise.

There are three types of planning:

1. Short term planning i.e. for one year

2. Medium term planning i.e. upto five years

3. Long term planning i.e. for five to ten years

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Management of working capital

Working capital is the amount of funds which an industry must have to finance its day to day operations.

Working capital management is concerned with the problems that arise in attempting to manage the current liabilities and the relationship that exists between them.

The success of any organization depends on the availability of adequate working capital, which ensures the purchase of raw materials at competitive prices and effective management of day operations.

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Human Resource Department

Introduction

The principal component of an organization is its human resources.

Personnel management involves procedures and practices through which human resources are managed towards the attainment of the individuals, social and organizational goals.

The growth and development of business depends on willingness and ability of personnel.

Saurashtra Chemicals Ltd. has very effective personnel department and as a result whole working goes very smoothly.

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Human Resource Planning Human resource planning is the process of forecasting a firms future demand for and supply of the right type of people in right number.

In SAUKEM, after every six month, H.R. manager predicts how many persons are required for which work and according to it they will recruit person.

In this organization, personnel manager concentrates on both short term and long term strategic planning.

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Recruitment, Selection and Induction Recruitment

Recruitment is the process of searching for prospective employees and stimulating and encouraging them to apply for the job in an organization.

There are two sources, through which the company can recruit the employees,

1. Internal sources:

I. II.

Promotion Transfer

2. External sources:

I. II. III. IV.

Advertisement Consultant Various agencies Campus interview

Selection

The selection procedure is concentrated with securing relevant information about an applicant. The objective of selection process is to determine whether an applicant meets the qualification for a specific job and to choose the applicant who is most likely to perform well in that job.

Saurashtra Chemicals Ltd. follows the following selection procedure:

1. H.R.D. department will reject the totally unsuitable application and accept those applications which are perfectly matches with the job. 28

2. Primary Interview will be held for the selected application. 3. Different kinds of the employment test are required for the particular job,

i) ii) iii) iv)

Intelligence Test Aptitude Test Personality Test Interest Test

4. Personal Interview will be taken from the above selected candidate.

5. Medical Examine 6. Appointment Letter will be given to the candidate for their placement in the company.

Induction

After selection, candidates are inducted for intensive training for further development.

Induction is the process of providing the guideline or direction to the new employee so that he/she can do their work without any confusion.

SAUKEM follows induction with the following objectives,

1. To give guidelines about their work. 2. To inform about rules and regulations. 3. To increase the potentiality. 4. To remove the fear and increase the efficiency. 5. To introduce with their boss and colleagues.

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Training and Development

Training is the act of increasing skill and knowledge of employee for doing a particular job whereas development is helpful to overall growth of employees performance.

SAUKEM provides training with the objective of converting human resources into its assets. And for that, company continuously recycles the human resources through formal and informal training and development activities.

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Promotion and Transfer

Promotion

Promotion is the appointment of a current active classified employee to a position in a higher salary range than the one to which the employee is presently assigned.

SAUKEM promotes their employees for their development and for increasing productivity. Company mainly promotes the employee by mixing seniority and ability of the employee.

Transfer

Transfer is a lateral move to a position in the same classified pay range with comparable duties and responsibilities.

SAUKEM contains many departments, in which transfer is allowed from one department to another department.

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Wages and Salary Administration

Wages are paid for the service of labor in production periodically to an employee while salary refers to paid to clerical administrative and professional workers.

In SAUKEM, Time office handles wages and salary administration. All the wages, salaries and allowance are paid according to the rules of payment of wages act 1936 and minimum wages act 1948.

Also the post, qualification, experience, capabilities etc of the employees are taken into account while fixing wages and salary.

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Job Analysis

Job analysis is the process of collecting job related information. Such information is helpful in job description and job specification.

In SAUKEM, job description mainly contains the following information:

Job summary, job title, machine, duties, location and materials.

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Performance Appraisal System

Performance appraisal is systematic evaluation of person by supervisor and other those who are familiar with their duties and responsibility and the work assigned to them. The performance appraisal system is very effective and also useful for the company to know the behavior of workers, executive, advisers, supervisors etc. Generally, a SAUKEM follows a very simple procedure for performance appraisal.

Here, in SAUKEM all the employees are given a blank form, this form contains the information about their job and their satisfactory level. Through this management they can know their strengths and weaknesses and find out the ways for their improvement and accordingly they give the guideline.

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Time Keeping System

Time keeping system deals with attendance, leaves, late arrival etc. It records all the information of leave, leave without permission etc.

The time keeping system of this organization is very systematic. Here workers punch the card in a machine which situated at the gate of the factory while entering the organization and while exit. This data is recorded in computers from which the time officers prepare a master roll.

Following is the time keeping system in SAUKEM:-

First shift

6 a.m. to 2 p.m.

Second shift

2 p.m. to 10 p.m.

Third shift

10 p.m. to 6 a.m.

General shift

8 a.m. to 5 p.m.

Lunch time

12 noon to 1 p.m.

For the visitors the time keeping department has kept a time for 9 a.m. to 1 p.m.

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Employees Benefits and Services

Employee benefits and services are available to all employees in the organization. The purpose of such benefits and services is to retain people in the organization and not to stimulate them to greater effort and higher performance. It boosts the earnings of the employees and put extra spending money on their hands.

SAUKEM provides following benefits and services to the employees:

1. RESIDENTIAL ACCOMODATION:-

Company provides residential accommodation to its employees and their family. This accommodation is a part of employment and the same is taken back to retirement of the employee.

2. EDUCATIONAL FACILITY:-

Company is providing educational facility to the children of the employees. And for that Birla English Medium School from KG to 12th std affiliated to CBSE Delhi is working.

Around 1500 students belonging to the employees of the company as well as residents of porbandar are getting education in Birla Sagar Education Complex.

3. INSURANCE FACILITY:The company provides insurance facility to its employees under employees state insurance scheme which was introduced in 1958. It aims at providing benefits to the employees in case of sickness, maternity and accidental injuries during the course of working.

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4. TRAVELLING FACILITY:Company pays travelling expenses to an employee who travels for the companys work.

5. PROVIDENT FUND SCHEME:SAUKEM provides all the facilities which are to be given under employees provident fund act 1952.

6. TRADE UNION:-

At present there is no Trade Union. For harmonious relationship between Employees & Employer, a work committee is there.

7. WELFARE FACILITY:-

For the welfare of the workers company provides facilities of consumer cooperative stores. Indian Oil gas agencies, bank facility, post office, medical centre, laxminarayan temple etc.

8. MEDICAL FACILITY:-

SAUKEM is running a dispensary which provides treatment to the employees and their family members. Ayurvedic aushadhalay also is serving the community through ayurvedic treatment

9. SPORTS FACILITY:-

Company has provide a very good club building for staff members and their family members with the facility of all types of indoor and outdoor games like badminton, table tennis, chess etc. 37

10. OTHER BENEFITS:-

SAUKEM provides other benefits like bonus, gratuity, fringe benefits etc.

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SWOT Analysis
SWOT Analysis refers to strength , weakness, opportunity and threats of any organization. Strength and opportunities have the positive impact on the organization, whereas weakness and threats have negative impact on organization.

Following is the SWOT Analysis of SAUKEM: Strength:

Good cooperation and coordination among employees and good reputation is the strength of an organization.

Weakness:

Due to government interference, it takes longer time in decision making, so delay in decision can be said as the weakness of the firm.

Opportunity:

Continuous growth of the soda ash industry shows great potentials of the company in near future.

Threat:

Cut throat competition is the biggest threat which this company faces.

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Literature Review
Once the problem is formulated, a brief summary of it should be written down. It is compulsory for a research worker to write thesis for the project.

At this juncture the researcher should undertake extensive literature survey connected with the problem. For this purpose the abstracting and indexing journals and published or unpublished bibliographies are the first place to go to. Academic journals, conference proceedings, government reports, books etc., must be tapped depending on the nature of the problem.

So literature review is the most important task in research work. All type of literature provides right guidance for the purpose of study.

I have referred books related to human resource management. 1. ROBINSON 2. GARRY DESSLER I have collected information from annual reports and different manual referred by them.

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Objectives of Research
Objectives of carrying out research in the organization are:

1. To know about the benefit and services provided to the employees by the organization. 2. To know the satisfaction level of the employees. 3. To get an idea regarding social responsibility discharged by the company towards employees. 4. Employee gets proper salary as per their designation. 5. Employee getting training from the organization.

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Research Methodology

Research Problem: The research problem undertaken for study must be carefully selected. The task is difficult one, although it may not appear to be so. Help may be taken from a research guide in this connection. A problem must spring from the researchers mind like plant springing from its own seed. Research problem is the task that must be tackled intelligently to avoid the perplexity encountered in a research operation the usual approach is that the researcher should himself pose a question and set up techniques and procedure for throwing lights on the questions concerned for formulating or defining the research problem.

Scope of the Study: Research in general has a very wide scope. Scope refers to the various avenues, which are covered under a given field of study. Research covers field of study. Research covers interrogation, evaluation and interpretation. Every research study starts with a problem and a conclusion derived from the study becomes information of paramount importance in making business decisions. Decisions taken on the basis of research conclusion yields miraculous results. Objective of the research study is one of the decisions to be taken by the firm. However there is indirect implication of any research study. Scope of the research study directly depends upon the type of quality of research. Research has done with general objective will have a wider scope as compared to research done with a specific objective. The scope survey conducted by us can be summarized as under: 1. Views of employees regarding company. 2. Employees satisfaction level regarding facilities provided by company to them. 3. Training & development programs held by company. 4. Employees are satisfied with salary and rewards provided to them.

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Sample Design:

Population:

SAUKEM the whole organization which consists of 2100 employees is population for survey.

Sample Size:

Out of population of 2100 employees, I have taken help of 200 employees. So, sample size is 200.

Sample Test:

Percentage Method

Sample Media:

Questionnaire

Limitations of the study Low rate of return of the duly filled in questionnaires; bias due to no-response is often undetermined. The control over questionnaire may be lost once it is sent. It is difficult to know whether willing respondents are truly representative. This method is likely to be the slowest of all.

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Analysis and Interpretation of data

Questions asked to employees

1. Does your organization held stress management or training?

Yes 200 No 00

200 180 160 140 120 100 80 60 40 20 0 Yes No

Interpretation

100% of the employees are covered under training.

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2. Are you satisfied with the training provided to you?

Yes 180 No 20

180 160 140 120 100 80 60 40 20 0 Yes No

Interpretation

90% of the employees are satisfied with the training by organization.

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3. How important to you are the training and development provided by organization?

Very Low

180 20

200 180 160 140 120 100 80 60 40 20 0 Very Low

Interpretation

90% of the employees say that training and development are very important for them. While 10% say that it is low important.

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4. Are you satisfied by the facilities provided by welfare centre?

Yes 120 No 80

Yes No

Interpretation

60% of the employees are satisfied by the facilities provided by the welfare centre.

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5. Are you satisfied by the salary and rewards provided by the organization?

Yes 155 No 45

Yes No

Interpretation

Nearly 78% of the employees are satisfied by the salary and rewards provided by the organization.

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6. Do you receive co-operation from all other departments?

Yes 180 No 20

180 160 140 120 100 80 60 40 20 0 Yes No

Interpretation

90% of the employees say that they receive co-operation from all other departments.

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7. Do you receive regular job performance feedback?

Yes 200 No 00

200 180 160 140 120 100 80 60 40 20 0 Yes No

Interpretation

All employees say that they receive regular job performance feedback.

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8. How important to you job security is?

Very Not important

200 00

200 180 160 140 120 100 80 60 40 20 0 Very Not important

Interpretation

100% of the employees say that job security is very important to them.

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9. How do the companys employee policies compare with those of other companies you know about?

Good Poor

160 40

160 140 120 100 80 60 40 20 0 Good Poor

Interpretation 80% of the employees say that companys employee policies are good. While 20% say that it is poor compare to other companies.

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10. What is your designation in this organization?

Manager Engineer Assistant

20 60 80

Supervisor 40

Manager Engineer Assistant Supervisor

Interpretation

10% of the employees are manager, 30% are engineers, 40% are assistants and 20% are supervisors.

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11. How many years of experience you have?

Less than 5 years 5-10 years 10-15 years

38 38 46

More than 15 years 78

Less than 5 years 5-10 years 10-15 years More than 15 years

Interpretation

19% of the employees have more than 5 years of experience, 19% of the employees have 510 years of experience, 23% of employees have 10-15 years of experience, and 39% of the employees have more than 15 years of experience.

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12. Do you feel that you can serve better to the other organization?

Yes 184 No 16

Yes No

Interpretation

92% of the employees say that they can serve better to the other organization, while 8% of the employees say that they cant serve better to the other organization.

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Findings
Company gives training to their employees. Most of the employees are satisfied with the training provided to them. Most of the employees are satisfied with the facilities provided by welfare centre. Company gives salary to their employees as per their designation. All employees receive regular job performance feedback. It is inferred that job security is very important to all the employees. 80% of the employees say that companys employee policies are good compared to other companies.

92% of the employees say that they can serve better to the other organization.

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Suggestions
In order to match with the global development, SAUKEM should adopt the modern technology. Company should more focus on job security provided to employees. Company should organize more employee development programs. Sometimes there is autocratic style of leadership, it should not be there in modern organization.

Company should do more efforts towards improvement of employee policies.

Learning from the project

In summer training I have learnt many aspects like how to handle the workforce. How to interact with workers and colleagues. How to plan about anything, management of production procedure, How to work in production department How to work with government issues.

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Conclusion

SAUKEM has very efficient and effective management, involvement, commitment, team work and continuous updating of skills and knowledge contribute in their objective of advancing of highly professional and productive culture.

SAUKEM believes in providing safe and healthy working conditions thereby increasing employees job satisfaction which in turn increases productivity.

This organization enjoys a good reputation in the market. This firm regularly discharges its social responsibility towards various stake holders and thats why they have full faith and confidence in SAUKEM.

I would like to give my best wishes to the firm to achieve more success and achievements in the future.

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Bibliography

I have referred the following books in preparing my project report:Marketing Management: Marketing Management: A South Asian Perspective by Kotler, Keller, Koshy and Jha(Latest edition),Pearson Education. Financial Management: Financial Management-I.M.Pandey-9th edition or later edition Personnel Management: Human Resource Management, Eleventh Edition, Garry Dessler, Prentice Hall India/Pearson Education-2003 Indian Reprint Production and Operation Management: K. Ashwthappa and K. Shridhara Bhatt, Production and Operation Management, Himalaya Publications, edition 2009 or later. Research Methodology: Business Research Methods (IX edition) by Donald R. Cooper and Pamela S. Schindler. Web Site: www.google.com

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