Functions & Challenges of CIO

CIO Challenges - The usual suspects

Defining a cloud strategy Driving the Green agenda Providing support for new technologies Pad, Tablet PCs, Android, Windows 7 mobile,etc.

The key 2011 CIO Challenge

Get on the CEO Agenda 1. What are your CEOs focus areas? 2. What is your CEO talking about? 3. What is his/her agenda? Raise the game. Be more strategic

Global CEO Study* - Capitalize on complexity

1. Embody creative leadership
1. CEOs selected creativity as the most important leadership attribute 2. Creative leaders invite disruptive innovation, invite others to drop outdated approaches, and take balanced risks.

2. Reinvent customer relationships

1. CEOs prioritize customer intimacy. 2. Globalization, combined with dramatic increases in the availability of information, has exponentially expanded customer options. 3. Ongoing engagement and co-creation with customers produces differentiation

Global CEO Study* - Capitalize on complexity

3. Build operating dexterity (agility)
1. CEOs are revamping their operations to stay ready to act when opportunities or challenges arise. 2. They simplify and sometimes mask complexity that is within their control and help customers do the same. 3. Flexible cost structures and partnering capabilities allow them to rapidly scale up or down.
IBM Global CEO Study 2010

Top CEO Concerns* - CIO Challenges

1. CEOs confidence fades
1. Limited increases in resources & budgets. Make do with what we have.

2. CEOs want projects that drive cash generation

1. Contribution to cash generation & cash-flow acceleration.

3. CEOs want to see new cost efficiencies

1. Target at least one major business process & revolutionize it .

Top CEO Concerns* - CIO Challenges

4. CEOs seek innovation for corporate growth
1. Accelerate the monetization of innovation bets: eService, ecommerce, etc.

5. CEOs want to avoid Geo-Political/ Economic Gotchas

1. Regulatory & Tax Changes.

6. CEOs seek long-term sustainability

1. CEOs are learning to work with a sustainability mindset & to profit from it. Gartner Analysts http://www.gartner.com/it/page.jsp?id=1454917

Top CEO Concerns* - CIO Challenges

7. CEOs will be moving on/new CEOs 1. Some top role appointments internal identify, interact-with, & educate potential CEOs
Gartner Analysts
http://www.gartner.com/it/page.jsp?id=1454917

Technology agenda
Stonewater Consulting Group asked a cross section of Chief Information Officers (CIO) and Chief Technology Officers (CTO) to comment on what they believe are going to be the main Technology agenda items in 2011. People/Talent 21.8% Cloud Computing 20.3% Devices/mobility 14.0% Cost Optimisation 9.4% Value Creation 7.8% Innovation 7.8% Vendor Management 6.3% Green IT 6.3% Governance 4.7% Social Media 4.7%

The general consensus is that enterprises are embarking on various transformation projects and at the heart of these are new approaches to technology. There has been a legacy of trimming, spending, and improving output so never has the IT function been more closely monitored than in the year to come. The expectation is the banking, financial services and insurance sectors to be key early adopters in the market, with the government also emerging as a big spender due to various e-governance and technology projects The predictions are that new technologies trends such as Cloud Computing and virtualization will continue to play a big part in the year to come and are likely to figure on the IT agenda.

The next-generation workforce has radically different abilities and expectations regarding information. They demand and deserve the tools to work effectively, usually in collaboration and not normally at a desk or in an office.

In a specific sector, consider an organization/company. Identify and list the business operations of the organization/company. Review & evaluate the role of information system and IT infrastructure in the way the company runs the business. How do these systems provide value for the business? What changes do you recommend?
Eg Technology: hardware and software applications New Technologies strategy IT Governance Service Management