Hands-On Microsoft Windows Server 2003

Chapter 6 Solutions

Review Questions
1. An office of software programmers has called you because they have one printer that everyone uses to
print programs on which they are working. Some of the programs generate pages of output causing
long backups in the print queue. A manager has offered to give this office a new printer that is identical
to the one they have already. Which of the following would work best in setting up this new printer?
Answer: c. Configure both printers as pooled, so there is the least impact on the office users.

2. The Research Department in your company wants to be able to work with database files on a Windows
2003 server and then have print jobs from that database be transferred to a printer connected to a UNIX
computer located in their office. How would you set up the printer properties on the Windows 2003
server for printouts transferred to the UNIX printer? (Choose all that apply.)
Answer: both a. and d.

3. Your company's president is going out of town shortly and her administrative assistant needs to print
several documents as soon as possible. The problem is that the printer used by the administrative
assistant is shared by several people and there are already 28 documents in the print queue. What can
you do to help?
Answer: d. Have the administrative assistant submit the print jobs and then give each one a priority of
99.

4. As the printer administrator for your company, you need to establish a backup person who not only can
manage all print jobs to all printers, but also change sharing properties and permissions for printers.
What shared printer permissions should you give to your backup person? (Choose all that apply.)
Answer: a., d., and e.

5. The power supply in one of your shared printers has burned out. You plan to purchase an identical
printer, but not for two weeks. Which of the following enables you to prevent users from trying to use
that printer?
Answer: e. only a. and b.

6. Someone in your office often sends documents formatted for PostScript to the office's PCL printer,
causing it to print page after page of garbage and thus waste paper. How can you best solve this
problem?
Answer: a. Configure the printer's properties to hold mismatched documents.

7. Most of the users of a shared printer you are configuring on a Windows 2003 server have Windows
2000 Professional workstations. What data type should you configure for these users?
Answer: c. NT EMF

8. Your office can only afford one printer. The problem is that some people occupy the printer by sending
100-page print jobs that do not need to print immediately. What solution can you use to solve this
problem?
Answer: d. Set up two printer objects for one printer, but implement one object for long print jobs and
schedule it to print after the workday or overnight

9. Your boss has purchased a new bidirectional printer to attach to one of the Windows 2003 servers used
by your company. Which of the following should you do to set up the printer? (Choose all that apply.)
Answer: b., c., and d.

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Hands-On Microsoft Windows Server 2003

10. Your printer has extra memory, but it does not seem to process print jobs any faster than printers with
less memory. What should you check?
Answer: c. Check the Device Settings tab in the printer's properties to make sure the amount of
memory recorded there matches the amount in the printer

11. You are in a meeting to troubleshoot a problem with printing checks for your organization, which has
500 employees. Last night, the printer jammed when checks were printing and the payroll office spent
hours resetting the payroll program to only print certain checks that were damaged. How can you
prevent such drastic time loss next time, so the payroll office can go home earlier
Answer: d. Just before printing the paychecks, configure that printer to Keep printed documents.

12. Which of the following protocols is (are) important for Internet printing through a Windows 2003
server? (Choose all that apply.)
Answer: a. IPP

13. Which your printer uses the Printer Control Language and you have been asked to set up a separator
page in the printer's properties. Which of the following should you use for the separator page?
Answer: c. Pcl.sep

14. A user is calling you to report that he sent a print job to the printer at least four hours ago and it still
has not printed. How can you verify the exact time when the job was submitted to help in your analysis
of the problem?
Answer: b. Check the properties of the print job.

15. ________________________________ a printer so that it can be managed and accessed as a resource

through Active Directory
Answer: c. Publish

16. You have set up a shared printer on a Windows 2003 server, but Marsha Valdez gets an access denied
message when she attempts to use the printer. Marsha belongs to two global groups, Managers and
Sales, which are members of the domain local groups Managers and Marketing, respectively. Which of
the following might be a problem?
Answer: b. The Managers domain local group is denied Print permissions.

17. Is there a tool in Windows Server 2003 that enables you to troubleshoot a problem like the one in
Question 16?
Answer: b. Yes, diagnose the problem by determining the effective permissions for a printer.

18. Which document printing option commences a print job from where it left off?
Answer: d. resume

19. The Sales Department for your company has one network printer on their Windows 2003 server and
currently the printer is unable to process print requests, even though nothing appears to be wrong with
the printer. Which of the following should you try? (Choose all that apply.)
Answer: a., b., c., and d.

20. The Payroll Department has one network printer, called PAY that is used only to print checks. The
printer is always loaded with checks, but kept in a locked room. What other steps would you take to
secure this printer?
Answer: d. all of the above

21. The clients of a Windows 2003 server shared printer are running Windows XP Professional and
Windows 98. The Windows XP Professional clients are using the shared printer successfully, but not
the Windows 98 clients. Which of the following might be the solution?
Answer: b. Configure additional drivers for Windows 98 in the printer's properties.

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22. You want to configure Windows Server 2003 to use a printer that is connected through the Internet.
How is this possible?
Answer: a. Use the Add Printer Wizard and select to install a network printer.

23. Which printer properties tab enables you to configure the times during which a printer is available for
use?
Answer: d. Advanced

24. In Windows Server 2003 printing the _______________________________ integrates information

about the print file with information obtained from the printer driver installed at the client.
Answer: b. graphics device interface

25. Which of the following can a user perform who has print permissions for a shared printer? (Choose all
that apply.)
Answer: a. and b.