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Name: Muhammad Sumair s/o Ghulam Muhammad Registration # 15801 Course: Computer Application into Business II Submitted to: Sir Moin Day / Timing: Friday, 11:00 to 13:00 Date: September 30, 2011 Assignment # 01
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Topic What is e-commerce New Invention History of e-commerce Over view of e-commerce in Pakistan Low Literacy Rate Misconceptions about e-commerce in Pakistan Mistrust Traditionalist nature of Pakistani society Access to technology Access to internet services Lack of e-transaction support in Pakistan Poor transportation/distribution channels Conclusion
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New Invention:
Among the wonderful inventions of twentieth century, Internet has come to wield immense influence on our lives. From reading newspapers to monitoring the performance of companies on stock exchange, from learning the first aid techniques when in emergency to learning the recipe of making a cake when guests visit, and from listening to music to keeping abreast of the latest cricket scores, our lives have got increasing intertwined with internet. Doing business online is yet another application of internet, which is changing the way business is done. The term electronic commerce or E-commerce may loosely be defined as doing business over the internet, selling goods and services which are delivered offline as well as products which can be digitized and delivered online such as computer software, videos, and music. E-commerce in its wider sense encompasses all transactions involving business organisations, governments, or consumers that are done online through internet. However, the narrower view of E-commerce focuses only on transactions between Business and Consumers (Business to Consumer E-commerce or B-to-C E-commerce) and among two or more businesses (Business to Business E-commerce or B-to-B E-commerce). Banking, entertainment, telecommunications, and manufacturing industries globally have already started using E-commerce business models, and have been reaping the benefits in terms of greater revenues and lesser costs. Within these industries, Internet is used for four major tasks with respect to E-commerce: Firstly, attracting new customers through online marketing and advertising; secondly, serving existing customers via customer service and support function; thirdly, developing new markets and distribution channels for existing products; lastly, developing new information-based digitised products, which are then transmitted online. Like every new technology, the potential uses of E-commerce were at first over-hyped, leading to the Dot Com Boom of 1996-2000, which was briefly followed by a crash that kicked many companies out of business; thereby, temporarily tarnishing the promising role of internet as an effective and state-of-the-art medium of business. However, with the survivors of the crash and the new comers doing well these days, the quantum of business online is expanding with rapid pace. In Pakistan the size of E-commerce is small and uncertain at the moment. Yet as in most developed countries of the world, it is expected that with the realization of full potential of this new mode of commerce in future, it is bound to gain a sizable chunk of business in Pakistan as well, due to the several potent advantages that E-commerce enjoys over the conventional mode of commerce like its open structure that surpasses all geographical barriers, low costs of transactions, low barriers to entry and improved access to information, besides more efficient management of supply and distribution.
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History of E-commerce
Originally, electronic commerce was identified as the facilitation of commercial transactions electronically, using technology such as Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT). These were both introduced in the late 1970s, allowing businesses to send commercial documents like purchase orders or invoices electronically. The growth and acceptance of credit cards, automated teller machines (ATM) and telephone banking in the 1980s were also forms of electronic commerce. Another form of e-commerce was the airline reservation system typified by Sabre in the USA and Travicom in the UK. From the 1990s onwards, electronic commerce would additionally include enterprise resource planning systems (ERP), data mining and data warehousing. In 1990, Tim Berners-Lee invented the WorldWideWeb web browser and transformed an academic telecommunication network into a worldwide everyman everyday communication system called internet/www. Commercial enterprise on the Internet was strictly prohibited by NSF until 1995. Although the Internet became popular worldwide around 1994 with the adoption of Mosaic web browser, it took about five years to introduce security protocols and DSL allowing continual connection to the Internet. By the end of 2000, many European and American business companies offered their services through the World Wide Web. Since then people began to associate a word "ecommerce" with the ability of purchasing various goods through the Internet using secure protocols and electronic payment services
processed outside Pakistan. Users of Internet merchant accounts undertaking transactions outside Pakistan need to submit electronic forms for transactions valued at US$500 or more to their banks, which must then submit the same in consolidated form on a monthly basis to the central bank. In December 2005 the Central Board of Revenue, the tax authority, started allowing electronic filing of sales tax and federal excise returns by registered private and public companies. At that time, it said that it expected about 1,500 large taxpayers out of 22,000 to use the facility. Government efforts to promote the IT sector include the establishment of the Information Technology and Telecommunications Division in July 2000, various incentives, and the commitment of resources for education and infrastructure building. The Ministry of Science and Technology launched the National Information Technology Policy in August 2000. It was developed by a team that included working groups on the following: human-resource development; IT in government and databases; IT market development and support; IT fiscal issues; telecoms, convergence and deregulation; cyber law, legislation and intellectual-property rights; IT research and development; Internet development; software export; e-commerce; and incentives for IT investment. Total spending (by the government and private sector) on information, communications and technology in Pakistan was US$10bn during 2005/06. Various e-commerce projects and initiatives were underway in the public and private sectors in August 2006. The government said in May 2004 that it has planned new IT and e-commerce projects worth well over PRs4.5bn up to 2007, and by then it aims to produce 100,000 graduates a year in IT studies from the seven new IT universities it has already set up. Pakistan is part of the 15-member Asia Pacific Council for the Facilitation of Procedures and Practices for Administration, Commerce and Transport. The council aims to support the United Nations Centre for the Facilitation of Procedures and Practices for Administration, Commerce and Transport. Pakistan is a member of the Asia Pacific Council for Trade Facilitation and Electronic Business, a non-governmental organization that promotes trade facilitation, electronic business policies and activities in the AsiaPacific region. The parts that now constitute Pakistan were among the least developed regions of India prior to 1947, and the last to be conquered by the British, according to an eminent Pakistani economist Dr. Kaiser Bengali. The British rule in Sind, Baluchistan and NWFP lasted about 100 years and these regions were considered the periphery of the British Raj in India. At the time of independence in 1947, the overall literacy rate in India was 12.2%, and the parts that became Pakistan probably had an even lower rate of literacy in single digits. However, currently the growth of E-commerce in Pakistan is hampered by a number of factors, which are discussed below. These barriers must first be removed for E-commerce to grow in the country.
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have held most Pakistani entrepreneurs with existing conventional business back from entry into the cyberspace.
MISTRUST:
Among the most important impediments to the growth of E-commerce in Pakistan is the issue of trust. Counterfeiting and distribution of below par products in the face-to-face transactions is a common problem in the country. How can people be expected to trust the sellers whom they do not know, and who would deliver goods online/offline after the payment is made. The issue of trust is further aggravated by the lack of confidence people have with respect to the security and privacy of their personal information like credit cards, home addresses, phone numbers etc. The emergence of trustworthy web-based companies, with support/guarantees from Government or trustworthy multinational companies, in the county is required to dispel these fears of the consumers.
ACCESS TO TECHNOLOGY:
In order to undertake E-commerce transactions, one must be connected to the World Wide Web, for which possession of a personal computer (PC) or a laptop is a basic requirement. Although the prices of computer hardware have declined in the past few years, yet a personal computer is still not affordable by vast majority of the people of the country. Besides a personal computer, a telephone line or cable line are also required for a user to get connected to the World Wide Web. Thus, high costs of computer hardware are proving to be a bottleneck to the growth of the Ecommerce in the country.
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Conclusion:
Now a days e-commerce is much more important for development the economy of country, e-commerce save time as well as money. We have discussed almost all the barriers of e-commerce I think illiteracy rate of Pakistan is the most important barrier of e-commerce in Pakistan, because if the literacy of Pakistan will increase then the ratio of transaction and foreign exchange will increase. We have 58% literacy rate in Pakistan including the people who can write their names and read the news paper. Including the 34% are in age of 55-60. More than 60% of population of Pakistan lives in villages its also effect in Pakistan and the mindset of people is still same, they are willing to spend time in market rather then save their time. People have resource of internet in their villages and cities but still people is facing the problems of disconnect and other problems. We
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