Quiz

Page 1 of 3 Note: It is recommended that you save your response as you complete each question.

Question 1 (2 points)
Communication is best defined as Question 1 options: a general education requirement. a transactional process. a synergistic experience. only occurring in groups. all of the above are correct.

Question 2 (2 points)
Reliance on groups will decrease, not increase in the future. Question 2 options: True False

Question 3 (2 points)
The term grouphate is used to describe Question 3 options: the purpose of a group. opposing viewpoints to synergy. how loathsome the group experience is for some people. the ripple effect in groups. none of the above

Question 4 (2 points)
Communication competence is the ability to communicate in a personally effective and Question 4 options: cohesive manner. socially appropriate manner. individually decided manner. none of the above both a and b are correct

Question 5 (2 points)
Elements of communication competence include all but the following? Question 5 options: knowledge skills sensitivity commitment understanding

Question 6 (2 points)
Groups generally make better decisions than individuals because Question 6 options: they have more information relevant to the problem and they have chosen to work together. there is little time to solve most problems. individuals are usually uninterested in the decisions they help make. groups usually select a smaller number of possible solutions to be made. the have more relevant information and members are usually loyal to the solution they make

Question 7 (2 points)
Establishing norms is essential to groups to Question 7 options: fit in. establish roles. create cohesion. accomplish group goals. all of the above are true.

Question 8 (2 points)
Group discussion considers ethical behavior. Ethics considers: Question 8 options: the mental capacity to share emotions. whether group members serve dysfunctional roles. how group members must be committed to their own ideas. the norms group members must conform to for the productivity of the group. a set of standards for judging the moral correctness of our behavior.

Question 9 (2 points)
A system is said to be a set of what type of parts working together? Question 9 options: individual interconnected committed unique none of the above

Question 10 (2 points)
Group members have the ability to positively or negatively influence each group member, decisions made, and the outputs of the group. This is an example of: Question 10 options: Synergy interconnection. the roles group members have group interaction. the ripple effect

Question 11 (2 points)
Susan works on a major project alone and receives a C. On a similar project she works with others and receives an A. This demonstrates what? Question 11 options: Susan is lazy openness in a group Synergy commitment to a group none of the above

Question 12 (2 points)
A system is composed of all but the following: Question 12 options: Input Output Throughput cooperative synergy all of the above are compositions of a system

Question 13 (2 points)
As groups increase in numerical size, complexity in communication decreases. Question 13 options: True False

Question 14 (2 points)
According to Rothwell, the best size for a group is Question 14 options: 3-5. 5-7. the number of people assigned. the smallest size capable of performing the task. the size which fosters cohesiveness.

Question 15 (2 points)
Rothwells definition of small group communication includes all but the following elements? Question 15 options: human communication three or more individuals Interaction common purpose Understanding

Question 16 (2 points)
Patterns of behavior exhibited by a member of a group are called

Question 16 options: roles. rules. norms. networks. none of the above

Question 17 (2 points)
Leadership is discussed in your text. Which trait was not considered in leadership? Question 17 options: Height Gender ethnicity/culture/race physical attractiveness All of the above are were discussed in the text as traits of leadership.

Question 18 (2 points)
All decision-making groups have two dimensions. What are they? Question 18 options: task and communicative social and communicative cohesiveness and synergistic task and social none of the above

Question 19 (2 points)
The city council unanimously voted to approve changing all street signs in conjunction with California law. This is an example of a group

Question 19 options: input. throughput. output. task. none of the above

Question 20 (2 points)
Group members should tolerate disagreement, keep a civil tongue and be an active listener in what phase of group development? Question 20 options: forming storming norming performing attracting Page 1 of 3

Question 21 (2 points)
We join groups to satisfy needs. Which need is not fulfilled in group interaction? Question 21 options: interpersonal attraction attraction to group activities attraction to group goals establishing meaning and identity

self actualization needs

Question 22 (2 points)
The purpose of organizational bylaws or a course syllabus is to: Question 22 options: practice communication competence achieve group goals to establish roles for group members. generate the ripple effect. foster synergy.

Question 23 (2 points)
Several people gather in the CRC quad area to observe a speaker. A discussion occurs after the speech about the event surrounding the war on Iraq. Would this according to Rothwells definition be a group? Question 23 options: Yes No It depends on the people present. Yes, this is a task group. When a group of people are present it is always considered to be a group.

Question 24 (2 points)
Groups stay the same as long as no one new joins the group. Question 24 options: True False

Question 25 (2 points)
This occurs when group members working together produce a worse result together than expected based on perceived ability of individual skills. Question 25 options: hypercompetiveness a defensive climate cohesion negative synergy none of the above

Question 26 (2 points)
Laws are an example of Question 26 options: explicit rules.

implied rules. roles for society. task norms. social norms.

Question 27 (2 points)
Stronger cohesiveness decreases conformity to group norms. Question 27 options: True False

Question 28 (2 points)
Norms stay the same in group, especially over long periods of time. Question 28 options: True False

Question 29 (2 points)
A group climate is: Question 29 options:

fostered through cohesiveness system centered developed through group roles based on risk taking the emotional tone of the group

Question 30 (2 points)
The phase of group development that is focused on the task is Question 30 options: performing. informing. norming. storming. all of the above

Question 31 (2 points)
Which is not an example of a group? Question 31 options: problem solving groups. learning groups.

Family people standing together at a rally friends in a book club

Question 32 (2 points)
Social loafing is more problematic in smaller groups than larger groups. Question 32 options: True False

Question 33 (2 points)
We are more likely to conform to norms when what conditions exist in a group? Question 33 options: when there is descriptive language when the group is competitive when the roles are established when the group will be together for a long time none of the above

Question 34 (2 points)

The first meeting of the new board was characterized by members spilling water glasses, losing their place in the agenda, and light chit chat. In this first meeting what type of tension might have been displayed? Question 34 options: process tension formation tension individual tension secondary tension primary tension

Question 35 (2 points)
Too much cohesiveness can produce an emphasis on the task dimension. Question 35 options: True False

Question 36 (2 points)
When group members feel that they are valued and treated well by the group what exists? Question 36 options: positive synergy intra-group cohesiveness

a positive climate hyper competitiveness Entropy

Question 37 (2 points)
Cooperation has to be structured into the framework of the group for the benefit of all members. Cooperation needs all but the following elements? Question 37 options: Interdependence Equality Participation individual accountability all of the above elements are necessary to structure group cooperation

Question 38 (2 points)
All groups are competitive by nature. Question 38 options: True False

Question 39 (2 points)

Theorist Jack Gibb identified specific communication patterns that lessen what in groups? Question 39 options: Cooperation Defensiveness Evaluation interdependence none of the above

Question 40 (2 points)
When dealing with difficult group members the first step is to: Question 40 options: confront the difficult group member dismiss the difficult group member change your communication with the difficult person alter the group norms to accommodate the persons ideas make certain the group climate is cooperative

Quiz
Page 3 of 3 Note: It is recommended that you save your response as you complete each question.

Question 41 (2 points)

Mrs. Johnson is the President of the Board of Directors. What type of role does she hold? Question 41 options: formal role informal role task role maintenance role none of the above

Question 42 (2 points)
Task, maintenance and disruptive roles are also known as: Question 42 options: formal roles informal roles cohesive roles Norms none of the above

Question 43 (2 points)
Although there are many definitions of leadership, the main component of leadership discussed in class and in your text is? Question 43 options: ethics values fairness influence none of the above

Question 44 (2 points)

The leadership style that asserts control over others is? Question 44 options: democratic republican independent autocratic laissez-faire

Question 45 (2 points)
Larger groups typically tend to have more nonparticipants than smaller groups. Question 45 options: True False

Question 46 (2 points)
Nonverbal communication can affect the climate of the group. Question 46 options: True False

Question 47 (2 points)
All groups progress beyond the forming and initial storming phases. Question 47 options: True False

Question 48 (2 points)

Roles once established by the group members do not change. Question 48 options: True False

Question 49 (2 points)
Role fixation occurs when group members assign social behaviors. Question 49 options: True False

Question 50 (2 points)
Leadership is an influence process between leaders and followers. Question 50 options: True False Page 3 of 3