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Welcome!
5 Rules:
Take care of yourself Take care of others Take care of the place Rule of the feet 6. Dont take yourself so seriously
Agenda
What is Coaching? Leadership definition, styles and situations Coaching skills and tools How will you utilise these skills in your leadership?
Outcomes
Define coaching Understand leadership styles Understand coaching concepts and language Be aware of the complexity of processes Understand and apply coaching model and tools Develop basic coaching skills Develop an action plan to enhance your leadership style
Coaching
COMENSA DEFINITION: A professional, collaborative and outcomes-driven method of learning that seeks to develop an individual and raise self-awareness so that he or she might achieve specific goals and perform at a more effective level.
Egan
Where do you want to be? Where are you now? What will you do to get there?
Outcomes Of Coaching
Long term excellent performance
that is
Self correcting
and
Self generating
James Flaherty
People support what they create and resist what they are excluded from Margaret Wheatley
Leadership
Many definitions mention that leadership is ... a process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task Wikipedia
Leadership Styles
Coercive Authoritative Affiliative Democratic Pace-Setter Coaching Do what I tell you Come with me People come first What do you think? Do as I do, now Try this
10
Situational Leadership
Low High
RELATIONSHIP BEHAVIOUR (Support) TASK BEHAVIOUR (Guidance)
High
SUPPORT
SELL LEADER
DELEGATE
TELL
3
Commitment
1
Unwilling
FOLLOWER
4
Able
3
Competence
2
Unable
Practice
What is your potential and what are the possibilities for you utilising coaching within your leadership style?
Reflection
To talk To listen
Learning Process
Unconscious Incompetence
Conscious Incompetence
Unconscious competence
Conscious Competence
Active Experimentation
Doing Converging Think Do AC/AE Assimilating Watch Think RO/AC
Reflective Observation
Watching
Abstract Conceptualisation
Thinking
David Kolb
PERFORMANCE
THINKING
Limiting beliefs Limiting Assumptions Mental models Paradigms
FEELINGS
Confusion Lack of focus Being overwhelmed Fear & anxiety
Competence INTERFERENCE
POTENTIAL
Coaching Skills
Creating a thinking space, coaching with heart & backbone
QUESTIONS Incisive questions Open to explore, Closed to guide LISTENING To be with, understand, have empathy SILENCE Space to think CHALLENGE Feedback Limiting assumptions Mental models, Blind spots
Question Framework
EXPAND F EXPAND: open, exploring What other options? O Tell me more about? What would you really like to do? C U S
FOCUS: closing, being specific
What are you going to do? When? Will you do it? Summarise: leave choice & responsibility
Levels of Listening
Cosmetic listening Conversational listening Active listening Deep listening Values Emotions Energy Personality Assumptions Confusion
Data
Chris Argyris
PRACTICE
Continuous action
TOPIC
Conversation theme
WRAP-UP
Clarity, commitment, support
GOAL
For session
OPTIONS
Whats possible
REALITY
Who/what/ Where/how much?
Practice
Topic: A coaching style in my leadership approach Pairs: A and B Connect To GROW Practice Model ROUND 1 15 min: A coaches B ROUND 2 15 min: B coaches A 15 min: Group Feedback
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The success of any intervention depends on the internal condition of the intervenor
Bill OBrien