Hyderabad Professional Coach Association

Coming May 2010: RIDING THE TIGER: Learning Strategies for Leaders during Turbulent Times
Priscilla Nelson and Ed Cohen, published by ASTD Press

www.nelsoncohen.com

Establishing trust and Intimacy with the Client

Priscilla Nelson
President & CEO, Nelson Cohen Global Consulting www.nelsoncohen.com

Friday, 16th April 2010 | 10:00 11:00 am IST

Hyderabad Professional Coach Association y

(An International Coach Federation Chapter) www.icfhyderabadchapter.org
16th April 2010 2

Is it possible to save a coaching relationship if trust is:

Not established Lost during a session

16th April 2010

HPCA Monthly Learning Event

Shows genuine concern for the clients welfare and future

Complete attention to client Shows genuine interest and concern Demonstrates transference into other areas of life Use intuition to check for clarity and completeness Ensures alignment with context
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What powerful questions would you use to demonstrate genuine concern

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HPCA Monthly Learning Event

Continually demonstrates personal integrity, honesty and sincerity

Uses open and honest communication Conversations are real and responsive, not rehearsed or scripted Ensures client is ready to move forward Verifies session context is met Identifies additional resources Partners with client to create new content for each session
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In our world today many in power fail to demonstrate integrity. Give an example of how you would demonstrate personal integrity.

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HPCA Monthly Learning Event

Establishes clear agreements and keeps promises

On time, every time! Reviews and ensures understanding of coaching agreement Keeps promises and follow-up as required Comes to the session FULLY prepared Maintains the context of the session

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HPCA Monthly Learning Event

How can you establish clear promises

Internal coach External coach in private practice

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HPCA Monthly Learning Event

Demonstrates respect for clients perceptions, learning style, personal being

Uses language, tone and volume comfortable to client li t Adapts own style to clients learning style Interrupts in an empowering way only when way,only necessary Accepts feedback from client refrains from client, correcting Encourages client input g p
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How would a client measure how you show respect for who they are? What would that look like?

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HPCA Monthly Learning Event

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Provides ongoing support for and champions new behaviors and actions, including those involving risk taking and fear of failure f f f il
Acknowledges the issues around risk taking and fear Encourages being open to taking risks and experimenting with change Acts as the clients ambassador/champion

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HPCA Monthly Learning Event

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A key responsibility for a coach is to encourage and empower. How might you set the stage for this with a client who has a limited blueprint for success in this area?

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HPCA Monthly Learning Event

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Asks permission to coach the client in sensitive new areas

Careful to request permission before embarking on new and/or sensitive areas d/ iti Sees through the clients eyes, not their own Respects the clients need to say no postpone no, discussion, or move in a different direction

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HPCA Monthly Learning Event

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Consider an area in your own life that you would have difficulty being coached on. (Not necessary to share this here, yet sharing the feelings about it could be a breakthrough ) breakthrough.) What would a coach have to do for you to feel safe and respected? What evidence would you need to trust this individual enough to embark on this as a enough coaching goal.

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HPCA Monthly Learning Event

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Thank you! HPCA

Coming May 2010: RIDING THE TIGER: Learning Strategies for Leaders during Turbulent Times
Priscilla Nelson and Ed Cohen, published by ASTD Press

www.nelsoncohen.com