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Acer TravelMate 6000/TravelMate 8000 Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

Project Code: T41 for TravelMate 6000 Project Code: T42 for TravelMate 8000 PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on TravelMate6000/8000 service guide.

Date 2004/03/26 Chapter 1

Chapter

Updates Change the left and front panel image on p.7 and p.8 Update keyboard informatin on p.28

II

Copyright
Copyright 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

IV

Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

2.

VI

Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Chapter 2

System Utilities

31

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Chapter 3

Machine Disassembly and Replacement

45

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Removing the Optical Module/HDD Module/Wireless Lan Card and LCD module . .51 Removing the Optical Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the Wireless LAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Remove the function key board and the keyboard . . . . . . . . . . . . . . . . . . . . . . .53 Separate the main unit into the logic upper and the logic lower assembly . . . . .53 Disassembling the logic upper assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Disassembling the logic lower assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

VII

Table of Contents
Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Chapter 4

Troubleshooting

61

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Touchpad check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Chapter 5

Jumper and Connector Locations

79

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Clear BIOS Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Chapter 6

FRU (Field Replaceable Unit) List

83

Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 TravelMate 6000 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 TravelMate 8000 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Appendix A Model Definition and Configuration Appendix B Test Compatible Components Appendix C Online Support Information Index

100 103 109 110

Microsoft Windows XP Pro Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . .104

VIII

Chapter 1

System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:

Performance
Intel Pentium M processor at 1.4~1.7GHz with 1MB L2 Cache or 1.5~2.0GHz with 2MB L2 Cache Intel 855GME chipset Memory expandable up to 2GB with 2 slots Internal removable optical drive (AcerMedia bay) High-capacity, Enhanced-IDE hard disk Li-Ion main battery pack Power management system with ACPI (Advanced Configuration Power Interface) Smart Card interface with pre-boot authentication system for added security

Display
Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 32-bit high colour up to 1024X768 eXtended Graphics Array (XGA) resolution for 14.1 and 1400X1050 Super eXtended Graphics Array+ (SXGA+) resolution for 15.0 (specification varies depending on the model) 3D graphics engine TravelMate 8000 series employs ATI Mobility RADEONTM 9700 chipset with VGA RAM of 64MB/ 128MB (manufacturing option) delivering ground breaking 3D graphics performance Simultaneous display on LCD and CRT S-video for output to a television or display device that supports S-video input Automatic LCD dim feature that automatically decides the best settings for your display and conserves pwer Dual indenpendent display DVI-Digital improves the quality to realistic display, the transmitting via digital means

Multimedia
16-bit high-fidelity AC97 stereo audio with 3D sound and wavetable synthesizer Built-in dual speakers Built-in microphone High-speed optical drive (AcerMedia bay)

Connectivity
High-speed fax/data modem port 10/100/1000 T-based Gigabit Ethernet port Fast infrared wireless communication Four (4) USB 2.0 (Universal Serial Bus) ports IEEE 1394 port InvilinkTM 802.11a/b combo or 802.11g or 802.11a/g wireless LAN (manufacturing optional)

Chapter 1

Bluetooth ready (manufacturing optional) SD/MMC/SM/MS memory slot (manufacturing optional)

Keyboard and Pointing Device


84-/85-/86-key Windows keyboard Internet 4-way scroll button Sleek, smooth and stylish design Acer FinTouch full-sized curved keyboard Ergonomically-centered touchpad pointing device

Expansion
One type II CardBus PC Card slot Upgradeable memory

I/O Ports
One Card bus type II slot One RJ-11 phone jack (V.90/92) One RJ-45 jack for LAN (Ethernet 10/100/1000) One DC-in jack for AC adapter One VGA port for external monitor One DVI-digital port One speaker/headphone/line-out jack (3.5mm mini jack) One audio line-in jack (3.5mm mini jack) One microphone/line-in jack One IEEE 1394 port One S-video TV-out port One 100-pin port replicator Four USB 2.0 ports (Disable middle port when docked with SPR) One FIR (IrDA) port One smart slot 4-in-1 Card Reader EasyPort III support

Chapter 1

System Block Diagram

Chapter 1

Board Layout
Top View

1 2 3 4 5 6 7 8 9 10 11 12

S-Video CRT DVI Connector Docking RJ45 RJ11 Power jack CPU socket Fan connector USB connector 1394 connector PCMCIA

13 14 15 16 17 18 19 20 21 22 23

HDD connector Keyboard connector Touchpad board connector IR Main battery connector Second battery connector Swap bay connector DDR Dimm 0 LCD cable connector LED board connector Internal microphone connector

Chapter 1

Bottom View

1 2 3 4 5

Modem Cable Connector MDC connector DDR Dimm 1 Smart card connector Mini PCI connector

6 7 8 9

RTC battery connector Line-in connector Microphone-in connector Headphone out connector

Chapter 1

Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front Open View

# 1 2 3

Icon

Item Display screen Power button Touchpad

Description Also called LCD (liquid-crystal display), displays computer output. Turns on the computer. Touch-sensitive pointing device which functions like a computer mouse. Turns on the computer power. The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Comfortable support area for your hands when you use the computer. Inputs data into your computer. LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components. Internal microphone for sound recording. Special keys for launching Internet browser, E-mail program and frequently used programs. Located at the top of the keyboard are five buttons. They are designated as E-mail button, Web browser button and two programmable buttons.

Click buttons (left, center and right) Palmrest Keyboard Status indicators

5 6 7

8 9

Microphone Launch keys

Chapter 1

Front Panel

# 1 2 3 4

Icon

Item Left Speaker 4-in-1 memory reader1 4-in-1 status indicator1 Infrared port

Description Outputs sound for the left stereo speaker. Reads cards from Smart Media, Memory Stick, MultiMedia, and Secure Digital cards. Displays activity of 4-in-1 memory reader. Interfaces with infrared devices (e.g., infrared printer, IR-aware computer).

5 6

Bluetooth button2 Bluetooth indicator2

Enables or disables Bluetooth functionality. Indicates that (optional) Bluetooth is enabled.

7 8

InviLink button3 InviLink indicator


3

Enables or disables wireless LAN feature. Indicates status of wireless LAN communication.

Latch

Latch for opening and closing the laptop.

NOTE: 1. Four-in-one card reader is a manufacturing option, subject to configuration. Only one card can operate at any given time. NOTE: 2. Bluetooth button and indicator work on models with Bluetooth only. NOTE: 3. InviLink button and indicator work on models with wireless LAN only.

Chapter 1

Left Panel

# 1

Icon

Item Four (4) USB ports

Description Connect to Universal Serial Bus devices (e.g., USB mouse, USB camera).

IEEE 1394 port

Connects to IEEE 1394 devices.

3 4

Smart Card slot Line-in jack

Slot for Smart Card interface with pre-boot authentication system. Accepts audio line-in devices (e.g., audio CD player, stereo walkman).

Microphone Jack

Accepts input from external microphones.

Headphone Jack

Connect to headphones for other line-out audio devices (speakers).

7 8

PC Card eject button PC Card slot

Ejects the PC Card from the slot. Accepts one Type II 16-bit PC Card or 32-bit CardBus PC Card.

Chapter 1

Right Panel

# 1 2 3 4 5

Icon

Item AcerMedia drive AcerMedia indicator Eject button Emergency eject slot Power jack

Description Houses a removable media drive module. Lights up when the AcerMedia drive is active. Ejects the drive tray. Ejects the drive tray when the computer is turned off. Connects to an AC adapter.

Chapter 1

Rear Panel

# 1

Icon

Item Modem jack

Description Connects to a phone line.

Network jack

Connect to an Ethernet 10/100-based network.

Expansion port

Connects to I/O port replicator or EasyPort expansion devices.

4 5

Digital visual interface port

Provide a better quality digital connection between a PC and a display device. Connects to a display device (e.g., external monitor, LCD projector) and display up to 16.7 million colors and upt 1400X1050 resolution.

S-video

Connects t a television or display device with S-video input.

7 8

Cooling fan Security keylock

Helps keep the computer cool Connects to a Kensington-compatible computer security lock.

10

Chapter 1

Bottom Panel

# 1 2 3 4 5 6 7 8 9 10

Icon

Item AcerMedia bay release latch AcerMedia bay Battery bay

Description Unlatches the AcerMedia drive for removal or swapping. Houses an AcerMedia drive module. Houses the computers battery pack.

Battery release latches Unlatches the battery to remove the battery pack. Battery lock Mini-PCI slot Hard disk protector Hard disk bay Memory slot Cooling fan Locks the battery in place. Slot for adding mini-PCI cards. Protects the hard disk from accidental bumps and vibration. Houses the computers hard disk (secured by a screw). Slot for adding memory (DRAM). Helps keep the computer cool. Note: Dont cover or obstruct the opening of the fan.

11

Personal identification slot

Insert a business card or similar-sized identification card to personalize your computer.

Chapter 1

11

Indicators
The computer has seven easy-to-read status icons below the display screen. The status LCD displays icons that show the status of the computer and its components.
Icon Function Caps lock Description Lights when Caps Lock is activated.

Num lock

Lights when Num Lock is activated.

Media Activity

Lights when the disc or AcerMedia is activated.

Power

Lights green when the power is on and orange when the computer is in standby mode. Lights orange when the battery is charging.

Battery

12

Chapter 1

Lock Keys
The keyboard has three lock keys which you can toggle on and off.

Lock Key Caps Lock Num lock (Fn-F11)

Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press w and y respectively. Scroll Lock does not work with some applications.

Scroll lock (Fn-F12)

Chapter 1

13

Embedded Numeric Keypad


The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys

Num Lock On Type numbers in a normal manner. Hold j while using cursor-control keys. Hold Fn while typing letters on embedded keypad.

Num Lock Off

Hold Fn while using cursorcontrol keys. Type the letters in a normal manner.

14

Chapter 1

Windows Keys
The keyboard has two keys that perform Windows-specific functions.

Key Windows logo key

Icon

Description Start button. Combinations with this key perform special functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j + Windows logo key + M (Undoes Minimize All) + R (Displays the Run... dialog box)

Application key

Opens a context menu (same as a right-click).

Chapter 1

15

Hot Keys
The computer uses hotkey or key combinations to access most of the computers controls like sreen brightness, volume output. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key Fn-F1

Icon

Function Hot key help

Description Displays help on hot keys.

Fn-F2

System Property

Displays the System Property.

Fn-F3

Power Options

Display the Power Options Properties used by the computer (function available if supported by operating system). Puts the computer in Sleep mode.

Fn-F4

Sleep

Fn-F5

Display toggle

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power. Press any key to return.

Fn-F6

Screen blank

Fn-F7

Touchpad toggle

Turns the internal touchpad on and off.

Fn-F8

Speaker toggle

Turns the speakers on and off.

Fn-w

Volume up

Increases the speaker volume.

16

Chapter 1

Hot Key Fn-y

Icon

Function Volume down

Description Decreases the speaker volume.

Fn-x

Brightness up

Increases the screen brightness.

Fn-z

Brightness down

Decreases the screen brightness

Chapter 1

17

The Euro Symbol


If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard.

NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

To verify the keyboard type in Windows 2000, follow the steps below: 1. 2. 3. 4. 5. Click on Start, Settings, Control Panel. Double-click on Keyboard. Click on the Language tab. Verify that keyboard layout used for En English (United States) is set to United States-International. If not, select and click on Properties; then select United States-International and click on OK. Click on OK.

To verify the keyboard type in Windows XP, follow the steps below: 1. 2. 3. 4. 5. Click on Start, Control Panel. Double-click on Regional and Language Options. Click on the Language tab and click on Details. Verify that the keyboard layout used for "En English (United States)" is set to United States-International. If not, select and click on ADD; then select United States-International and click on OK. Click on OK.

To type the Euro symbol: 1. 2. Locate the Euro symbol on your keyboard. Open a text editor or word processor.

3. Hold Alt Gr and press the Euro symbol. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

18

Chapter 1

Launch Keys
Located at the top of keyboard are five buttons. The left-most button is power button. To the right of the pwoer button are four launch keys. They are designated as the mail button, the web browser button and two programmable buttons (P1 and P2).

Launch Key Email Web browser P1 P2

Default application Email application Internet browser application User-programmable User-programmable

Chapter 1

19

Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support.

NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.

Touchpad Basics
The following teaches you how to use the touchpad:

Move your finger across the touchpad to move the cursor. Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results. Use the 4-way scroll (2) button (top/bottom/left/and right) to scroll.

Function Execute

Left Button Click twice quickly Click once Click and hold, then use finger to drag the cursor on the touchpad

Right Button

Scroll Button

Tap Tap twice (at the same speed as double-clicking the mouse button) Tap once Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor

Select Drag

Access context menu

Click once

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Function Scroll

Left Button

Right Button

Scroll Button Click and hold the button in the desired direction (up/ down/left/right)

Tap

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpads responsiveness.

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21

Hardware Specifications and Configurations


Processor
Item CPU type Core logic CPU package CPU core voltage Specification Intel Pentium M processor at 1.4~1.7GHz Intel Pentium M processor at 1.5~2.0GHz Intel 855GME+ICH4 / -FCPGA package core voltage subjects to various CPU type

BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Phneoix 3A01 Flash ROM 512KB PLCC32-Lead ACPI 1.0b, PC Card 95, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM bootable, IEEE 1394 Set by setup manual Specification

BIOS password control

Second Level Cache


Item Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control Built-in CPU 1MB for Intel Pentium M processor at 1.4~1.7GHz (Banias) 2MB for Intel Pentium M processor at 1.5~2.0GHz (Dothan) Always enabled Always enabled Fixed in write-back Specification

System Memory
Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Intel 855GME built-in 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB SO-DIMM module) DDR Synchronous DRAM 333 MHz/266 MHz 2.5V and 1.25V 200-pin soDIMM, 1.27 height (Max) You can install memory modules in any combinations as long as they match the above specifications. Specification

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Memory Combinations
Slot 1 0MB 0MB 0MB 0MB 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB Slot 2 128MB 256MB 512MB 1024MB 256MB 384MB 640MB 1152MB 384MB 512MB 768MB 1280MB 640MB 768MB 1024MB 1536MB 1024MB 1125MB 1280MB 1536MB 2048MB Total Memory

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location BroadCom BCM5705M 10/100 Mbps RJ45 Rear panel Specification

IR Interface
Item Part name Package Performance Compliant VISHAY TFDU6102 8-pin SMT type 4Mbit/s IrDA 1.1 Specification

Modem Interface
Item Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location 56K V.90/V.92 RJ11 Rear panel Specification

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23

Bluetooth-MODEM Interface
Item Chipset Data throughput Protocol Interface Connector type Specification CSR BC02 (Blue-tooth)/Agere Scorpio I (MODEM) 200k bps (Blue-tooth)/56K bps (MODEM) Blue-tooth 1.1 USB 1.1+MDC RJ11 (MODEM)

Wireless Module 802.11b (optional device)


Item Chipset Data throughput Protocol Interface Intel 11M bps 802.11b Mini-PCI type II Specification

Wireless Module 802.11a/b (optional device)


Item Chipset Data throughput Protocol Interface Intel 11M~54M bps 802.11 a+b Mini-PCI type II Specification

Wireless Module 802.11b/g (optional device)


Item Chipset Data throughput Protocol Interface Intel 11M~54M bps 802.11 b+g Mini-PCI type II Specification

Four-in-One Card Reader


Item Chipset Protocol OZ711M3 SMC, MS, MMC, and SD Specification

Hard Disk Drive Interface


Item Vendor & Model Name Specification HGST 30G MORAGA IC25N030ATM R04 30000 512 2 HGST 40G MORAGA IC25N040ATM R04 40000 512 2 HGST 60G MORAGA IC25N060ATM R04 60000 512 3 Toshiba 40G PLUTO MK4025GAS 40000 512 2 Toshiba 60G Neptune MK6021GAS 60000 512 4

Capacity (MB) Bytes per sector Data heads Drive Format

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Hard Disk Drive Interface


Item Disks Spindle speed (RPM) Buffer size Interface Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer rate (host~buffer, Mbytes/s) Voltage tolerance 1 4200 RPM Specification 2 4200 RPM 2 4200 RPM 1 4200 RPM 2 4200 RPM

Performance Specifications 2048KB ATA/ATAPI-6 350 2048KB ATA/ATAPI-6 350 8192KB ATA/ATAPI-6 350 8192KB ATA-6 342 2048KB ATA-5 317

100 MB/Sec. Ultra DMA mode-5

100 MB/Sec. Ultra DMA mode-5

100 MB/Sec. Ultra DMA mode-5

100 MB/Sec. Ultra DMA mode-5

100 MB/Sec. Ultra DMA mode-5

DC Power Requirements 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5%

Combo Drive Interface


Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Specification DVD/CDRW KME UJDA750 (24x24x8x24x) DVD/CDRW QSI SBW-242C (24x24x8x24x) With CD Diskette Sustained: Max 3.6Mbytes/sec 2MB Enhanced IDE(ATAPI) compatible DVD: DVD-ROM, (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single border), DVD-RW, DVD-RAM (2.6GB, 4.7GB) CD: CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW Photo (Multisession) Video CD, CD-Extra, (CD+), CD-test Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5 % (Operating) With DVD Diskette Sustained: Max 10.8Mbytes/sec

Loading mechanism

Power Requirement Input Voltage

DVD-Dual Interface
Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface DVD Dual HLDS GWA-4040N With CD Diskette Sustained: Max 3.6Mbytes/sec 2MB Enhanced IDE(ATAPI) compatible With DVD Diskette Sustained: Max 10.8Mbytes/sec Specification

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DVD-Dual Interface
Item Applicable disc format Specification Support disc formats 1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-Text 2. Reads data in Photo CD (single and Multi-session) 3. Reads standard CD-DA 4. Reads and writes CD-R discs 5. Reads and writes CD-RW discs 6. Reads and writes in each dVD+R/RW (Ver. 1.1) 7. Reads data in each DVD-ROM and DVD-R (Ver. 2.0 for Authoring) 8. Reads and writes in each DVD-R (Ver. 2.0 for general), DVD-RW and DVD+R/RW (Ver1.1) Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5 % (Operating)

Loading mechanism

Power Requirement Input Voltage

Audio Interface
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity RealTek ALC202 Built-in Stereo 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter AC97 Line-in, CD 8/16-bit, mono/stereo 44,1 KHz (48K byte for AC97 interface) Yes Yes/2 Specification

Audio Jack
Item Number of audio jack Rated input Connector type 3 1W Headphone out, microphone in and line-in Specification

Video Interface
Item Chipset Interface Supports ZV (Zoomed Video) port Specification Intel 855GME built-in for TravelMate 6000 series ATI Mobility RADEON 9700 for TravelMate 8000 series AGP 4X No

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Video Memory
Item Chipset Memory size Interface 64MB/128MB DDR Specification ATI Mobility RADEON 9700 for TravelMate 8000 series

USB Port
Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control ICH4M 2.0 USB 2.0 4 Left side Enable/Disable by BIOS Setup Specification

IEEE 1394 Port


Item Chipset InterfaceUSB Compliancy Level Number of IEEE 1394 port Location Connector type TI 43AB21 IEEE 1394 1.0 1 Left side IEEE 1394 Specification

PCMCIA Port
Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus OZ7111M3 Type-II One type-II Right panel No ZV support Yes Specification

Smart Card Reader


Item Chipset Number of slot Location PCMCIA chip built-in 1 Left side Specification

System Board Major Chips


Item Core logic Intel 855GME+ICH4 Controller

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System Board Major Chips


Item VGA LAN IEEE 1394 USB 2.0 Super I/O controller MODEM Blue tooth Wireless 802.11 b Wireless 802.11 a+b Wireless 802.11 b+g PCMCIA Smart card reader Audio Four-in-one card reader Controller ATI Mobility RADEON 9700 for TravelMate 8000 series Intel 855GME built-in for TravelMate 6000 series BroadCom BCM5705 TI 43AB21 CY7C65640 NS 87391 Agre Scorpio II CSR B002 Intel Intel Intel OZ711M3 PCMCIA chip built-in RealTek ALC202 OZ711M3

Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows logo key Internal & external keyboard work simultaneously NS 87591 Darfon 84-/85-/86-key Yes No Note: Internal and external keyboard can not work simultaneously by software specification. Specification

Battery
Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration Normal voltage Charge voltage Sanyo Panasonic Li-ion 4400 Ah 8 4 cells in series, 2 series in parallel 14.4V 16.4+-0.2v Specification

LCD
Item Vendor & model name LCD display area (diagonal, inch) Displaye area QDI QD141X1LH12 Specification IDT N15P0P2-L04(200nit) Hanstar HSD150PK14-A (180nit) 15.0 304.5(H)x228.375(V)mm

Mechanical Specifications 14.1 285.7(H)x214.3(V)mm 15.0 304.5(H)x228.375(V)mm

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LCD
Item Pixel pitch Pixel arrange Display technology Resolution Supports colors Optical Specification Brightness control Contrast ratio Brightness (Cd/M2) Response time Contrast control Electrical Specification Supply voltage for LCD display (V) 3.3 3.3 3.3 keyboard hotkey 300 150 Not show No keyboard hotkey 250 200(center) 180(5 point average) 45 No keyboard hotkey 250 180 35 No Not show Not show TFT XGA (1024x768) 262K(6bit) Specification 0.215(H)x0.2175(V)mm RGB vertical stripe TFT SXGA+ (1400x1050) 262K(6bit) 0.215(H)x0.2175(V)mm RGB vertical stripe TFT SXGA+ (1400x1050) 262K(6bit)

LCD Inverter
Item Vendor & model name Brightness conditions Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) Output voltage frequency (k Hz) QCI: 34KT1IV0001 Vadj=3.3V 14.4 410 (max) 1400 (no load) 5.6~5.4 55~58K Hz Specification

AC Adaptor
Item Model number Input rating Maximum input AC current Inrush current Efficiency 90VAC to 264VAC, 47Hz to 63Hz 3.16A 50A@115VAC 100A@230VAC 83% min. @115VAC input full load Specification

System Power Management


ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Power Management All devices in the system are turned off completely. OS initiated shutdown. All devices in the system are turned off completely. Individual devices such as the CPU and hard disk may be power managed in this state.

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System Power Management


ACPI mode Suspend to RAM (S3) Power Management CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Also called Hibernate state. System saves all system states and data onto the disk prior to power off the whole system.

Save to Disk (S4)

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Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen). Press m to enter setup. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

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Navigating the BIOS Utility


There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q. A plus sign (+) indicates the item has sub-items. Press e to expand this item. Press ^ while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. This menu provides you the information of the system.

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Information

Parameter IDE1 Model Name

Description This field displays the model name of HDD installed on Primary IDE master. The system can automatically detect the hard disc model name. If there is no hard disc drive or unknown type, this field would display None. This field shows the serial number of HDD installed on Primary IDE master. If no hard disc drive or other devices are installed, this field would display a blank line. This field displays the model name of HDD installed on Secondary IDE master. The system can automatically detect the hard disc model name. If there is no hard disc drive or unknown type, this field would display None. This field shows the serial number of HDD installed on Secondary IDE master. If no hard disc drive or other devices are installed, this field would display a blank line. This will be visible only when there is an internal LAN device present.

IDE1 Serial Number IDE2 Model Name

Serial Number UUID

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Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.

NOTE: The screen above is for reference only. Actual values may differ.

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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter System Time System Date

Description Sets the system time. Sets the system date.

Format/Option Format: HH:MM:SS (hour:minute:second) System Time Format MM/DD/YYYY (month/day/ year) System Date

System Memory Extended Memory

This field reports the memory size of the system. Memory size is fixed to 640MB This field reports the memory size of the extended memory in the system. Extended Memory size=Total memory size-2MB Shows the VGA memory size. The default value is set to 16MB Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled. Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enabled. Option:16/32MB Note: VGA memory size for TravelMate 8000 series 128MB Option: Enabled or Disabled

Video Memory

Quiet Boot

Power on display

Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Both: Simultaneously enable both the integrated LCD screen and the systems external video port (for an external CRT or projector).

Option: Auto or Both

LCD Auto Dim

Determines if the system will automatically dim the LCD brightness in order to save power when AC is not present.

Option: Enabled or Disabled

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.

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Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

Parameter Parallel Port Mode Base I/O address

Description Enables, disables or auto detects the parallel port. Sets the operation mode of the parallel port. Sets the I/O address of the parallel port. This parameter is enabled only if Mode is set to ECP or Bi-directional. This parameter is enabled only if Mode is set to ECP. Sets the interrupt request of the parallel port. Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if Mode is set to ECP. Determines whether or not to disable the internal pointing device as the PS/2 mouse is connected. Enables, disables or auto detects the infrared port.

Options

Enabled/Disabled/Auto ECP, EPP, Normal or Bi-directional 378h/278h/3BCH

Interrupt DMA channel

IRQ7/IRQ5 DMA3/DMA1

Internal Touchpad Infrared Port (FIR)

Both or Auto Disabled/EnabledDisabled/Auto

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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

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37

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Supervisor Password is User Password is Primary Harddisk Security

Description Shows the setting of the supervisor password. Shows the setting of the uer password. This feature is available to user when Supervisor password is set. Password can be written on HDD only when Supervisor password or user password is set and password on HDD is set to enabled. Supervisor Password is written to HDD only when Supervisor password is being set. User password is written to HDD when both passwords are set. When both Supervisor and user password are present, both passwords can unlock the HDD. Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Option

Clear or Set Clear or Set

Password on Boot

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Setting a Password
Follow these steps as you set the user or the supervisor password: 1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears:

2.

Type a password in the Enter New Password field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New Password field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. 5. Press e. After setting the password, the computer sets the User Password parameter to Set. If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.

Removing a Password
Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Chapter 2

38

2. 3. 4.

Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Changing a Password
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:

2. 3. 4. 5. 6.

Type the current password in the Enter Current Password field and press e. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press e. After setting the password, the computer sets the User Password parameter to Set. If desired, you can enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning.

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If the new password and confirm new password strings do not match, the screen will display the following message.

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Chapter 2

Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

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41

Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen.

Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes

Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS.

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Chapter 2

BIOS Flash Utility


The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. 2. 3. Prepare a bootable diskette. Copy the Phlash utilities to the bootable diskette. Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.

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43

44

Chapter 2

Chapter 3

Machine Disassembly and Replacement


This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screw driver Flat head screwdriver Plastic flat head screw driver Hex screw driver Tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover.

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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system.

3. Remove the battery pack. NOTE: TravelMate 6000/ TravelMate 8000 series product uses mylar or tape to fasten the FFC/FPC/ connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/ connectors.,

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Chapter 3

Disassembly Procedure Flowchart


The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Start

Battery

Hx2 HDD Door

Hx2 Dimm Door

Ox4 Middle Cover

Hx2 PCI Door ODD Module

HDD Module

Memory

Hx2 Mx3 Keyboard

Sx4 LCD Module

Hx3 Function Key Board

Wireless LAN Card

Main Unit Assembly

Cx4 ODD Bracket

Fx2 ODD Board ODD

Front Bezel

Sx19 Hx2 Ux3

Logic Upper Assembly

Logic Lower Assembly Ax4 Hx1 Hx1 Main Board

Qx4 Touchpad Shielding

Touchpad Board Dx3 Hx4 Touchpad Holder Tx2 CPU Touchpad Touchpad Cable (FFC) HDD Bracket Dimm 4-in-1 Card Rearder Fx2 Smart Card Reader Hx1 Top Cover Shielding

Hx2 Modem/ Bluetooth Combo Card

Ex4 Thermal Module

Antenna Line

Modem Cable

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47

LCD Module

6 LCD Cushions

Jx6 LCD Bezel

LCD Inverter

Hx4

LCD Assembly

LCD Panel

Hx4 Dx4 LCD LCD Coaxial Cable LCD Brackets Wireless Antenna Hx2 LCD Latch Kit Bracket

Dx1 LCD Latch Kit

Screw List
Item A B C D E F G H I J K NUT-I/O SCREW M1.6X4.0-I-NI-NYLOK SCREW M2.0X2.5-I-NI-NYLOK SCREW M2.0X3.0-I-NI-NYLOK SCREW M2.0X3.5-I-NI-NYLOK SCREW M2.0X5-I-NI-NYLOK SCREW M2.5X3-I-NI-NYLOK SCREW M2.5X4.0-B-NI-NYLOK SCREW M2.5X4-I-NYLOK SCREW M2.5X5.0-I-NI-NYLOK SCREW M2.5X5.5-P-NI-NYLOK Description

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Chapter 3

Item L M N O P Q R S T U

Description SCREW M2.5X0.45+7I-NYLOK SCREW M1.7X3.5-I-BZN SCREW M2X3-I-BNI-NYLOK SCREW M2.0X5.0-I-BNI-NYLOK SCREW M2.0X6.0-I-NI-NYLOK SCREW M2.5X2-I-NI-NYLOK SCREW M2.5X4-I-BNI SCREW M2.5X7 SCREW M3.0X3.5 SCREW M2.5X5 (BLACK)

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49

Removing the Battery Pack


1. 2. Release the battery lock. Slide the battery latch then remove the battery.

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Chapter 3

Removing the Optical Module/HDD Module/Wireless Lan Card and LCD module
Removing the Optical Module
1. 2. Slide the optical disk drive latch. Remove the ODD module.

Removing the HDD Module


1. 2. 3. Remove the two screws holding the HDD cover. Remove the HDD cover. Remove the HDD module.

Removing the Wireless LAN Card


1. 2. 3. Remove the screw that secures the PCI door then remove the PCI door. Disconnect the right and the left wireless antenna. Pop out the wireless LAN card then remove it.

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Removing the LCD Module


1. 2. 3. Remove the four screws that secures the middle cover; two one each side. Detach middle cover with the assistance of a plastic flat head screw driver. Disconnect the LCD cable then take out the cable from the upper case.

4. 5. 6.

Disconnect the left wireless LAN antenna line. Then take out the antenna from the upper case with a tweezers. Unscrew the four screws holding the LCD hinges; two on each side. Then remove the entire LCD module.

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Chapter 3

Disassembling the Main Unit


Remove the function key board and the keyboard
1. 2. 3. Take the wireless antenna out of the hook on the function key board. Disconnect function key board connector Unscrew the three screws holding the function key board.

4. 5. 6.

Remove the three screws that secure the keyboard. Turn over the unit and remove the two screws as the picture shows. Turn over the keyboard. Disconnect the keyboard FFC then remove the keyboard.

Separate the main unit into the logic upper and the logic lower assembly
1. 2. 3. Remove the three screws on the rear panel. Unscrew the 19 screws on the bottom panel. Detach the front bezel from the main unit.

4. 5. 6.

Remove the two screws. Then take the right and the left antenna off the main unit. Disconnect the touchpad cable. Pull out the right and the left wireless LAN antenna, then detach the logic upper assembly from the logic lower assembly.

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53

Disassembling the logic upper assembly


1. 2. Take out the touchpad cable from the small hook on touchpad holder. Remove the four screws holding the touchpad shielding and the touchpad board.

3. 4. 5.

Disconnect the touchpad FFC from the touchpad board. Remove the touchpad board. Remove the wireless and bluetooth button off the touchpad board.

6. 7. 8.

Remove the four screws that fasten the touchpad holder. Remove the touchpad off the logic upper assembly. Disconnect touchpad FFC.

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Chapter 3

Disassembling the logic lower assembly


1. 2. In order to take out the main board from the upper case, first remove the four screws that fasten the top cover shielding. Remove the three screws holding the 4-in-1 card reader, then remove it.

3. 4.

Unscrew the four screws that secure the thermal module. Disconnect the fan connector then remove the thermal module.

5. 6. 7.

Remove one screw that secures the main board as picture shows. Remove another screw that fastens the main board. Take out the bluetooth antenna.

8. 9.

Disconnect the speaker set cable. To remove the main board from the lower case assembly, first press the PCMCIA card button.

10. Then take the main board off the lower case assembly.

11. Unscrew the two screws that fasten the HDD bracket. 12. Remove one screw holding the top cover shielding.

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13. Disconnect the microphone cable. Then remove the top cover shielding.

14. Turn the CPU lock counter clock-wise with a flat head screw driver. Then remove the CPU. 15. Pop out the memory then remove it. 16. Unscrew the two screws that secure the modem/bluetooth combo card. Remove the modem/bluetooth combo card then disconnect the connector.

17. Disconnect the bluetooth antenna and the modem cable. 18. Disconnect the smart card reader FPC. 19. Unscrew the two screws holding the smart card reader then remove it.

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Chapter 3

Disassembling the LCD Module


1. 2. 3. Remove the six screw pad and the six screws. Detach the LCD bezel carefully. Disconnect LCD inverter.

4. 5. 6.

Remove the two screws holding the LCD to LCD panel. Then remove the LCD. Remove the four screws that fasten the right and the left LCD brackets. Then remove the right and the left LCD brackets.

7. 8. 9. .

Tear off the electric conductive tape that fastens the LCD coaxial cable. Tear off another electric conductive tape that fastens the LCD coaxial cable. Disconnect the LCD coaxial cable.

10. Detach the wireless antenna from the LCD panel. 11. Remove the two screws holding the LCD latch kit. 12. Remove the LCD latch kit bracket.

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13. Unhook the spring. 14. Remove the screw that fastens the LCD latch kit. 15. Then remove the LCD latch kit.

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Disassembling the External Modules


Disassembling the HDD Module
1. 2. Remove the four screws holding the HDD bracket; two on each side. Take out the HDD from the HDD bracket.

Disassembling the Optical Drive Module


1. 2. 3. Remove the two screws holding the ODD bracket. Remove another screw as the picture shows. Then remove the last two screws on the back side of the ODD module.

4. 5.

Slide the ODD from the ODD bracket. Then remove the optical bracket.

6. 7. 8.

In order to open the ODD, use an uncurved pin to press the emergency eject hole. Remove the three screws that fasten the ODD door. Then detach the ODD door.

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Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. 4. Duplicate symptom and obtain the failing symptoms in as much detail as possible. Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Disassemble and assemble the unit without any power sources. If any problem occurs, you can perform visual inspection before you fellow this chapters instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal. 5. Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).

Go To Power System Check on page 63. Power-On Self-Test (POST) Error Message on page 65 Undetermined Problems on page 77 Error Message List on page 66 Power-On Self-Test (POST) Error Message on page 65 Use the customer-reported symptoms and go to Power-On Self-Test (POST) Error Message on page 65 Intermittent Problems on page 76 Undetermined Problems on page 77

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System Check Procedures


External Diskette Drive Check
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.

External CD-ROM Drive Check


Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. 2. 3. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if CD-ROM Test is passed when the program runs to CD-ROM Test. Follow the instructions in the message window. Reconnect the external diskette drive/CD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.

If an error occurs, reconnect the connector on the System board. If the error still remains:

Keyboard or Auxiliary Input Device Check


Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the keyboard cables. Replace the keyboard. Replace the main board.

The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.

4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. 62 Chapter 4

Power System Check


To verify the symptom of the problem, power on the computer using each of the following power sources: 1. 2. 3. Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. Check the Battery Pack on page 64

If you suspect a power problem, see the appropriate power supply check in the following list:

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Check the Battery Pack


To check the battery pack, do the following: From Software: 1. 2. 3. 4. 1. 2. 3. Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging. Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

From Hardware:

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad check
If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. 4. 5. 6. 7. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver. Run utility with the PS/2 mouse function and check if the mouse is working. If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K. If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB connects properly. If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then replace switch board. If no, then go to next step. Replace touch pad PCB. If the touch pad still does not work, then replace FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

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Power-On Self-Test (POST) Error Message


The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 77. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.

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Index of Error Messages


Error Message List
Error Messages Struck Key System CMOS checksum bad - Default configuration used Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found Load Default Settings in BIOS Setup Utility. RTC battery Main baord Load Default Settings in BIOS Setup Utility. Main board Enter Setup and see if fixed disk and drive A are properly identified. Dikette drive Hard disk drive Main board FRU/Action in Sequence See Keyboard or Auxiliary Input Device Check on page 62

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Error Message List


No beep Error Messages Power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter.) See Power System Check on page 63 Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See Power System Check on page 63 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors. LCD cable LCD inverter LCD Main board Power-on indicator turns on and a blinking cursor shown on LCD during POST. Ensure every connector is connected tightly and correctly. Main board

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Phoenix BIOS Beep Codes


Code 02h 03h 04h 06h 08h 09h 0Ah 0Bh 0Ch 0Eh 0Fh 10h 11h 12h 13h 14h 16h 17h 18h 1Ah 1Ch 20h 22h 24h 26h 28h 29h 2Ah 2Ch 2Eh 2Fh 30h 32h 33h 36h 38h 3Ah 3Ch 3Dh 42h 45h 46h 2-1-2-3 1-4-1-1 1-3-4-1 1-3-4-3 1-3-1-1 1-3-1-3 1-2-2-3 Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice

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Code 48h 49h 4Ah 4Bh 4Ch 4Eh 50h 51h 52h 54h 58h 59h 5Ah 5Bh 5Ch 60h 62h 64h 66h 67h 68h 69h 6Ah 6Bh 6Ch 6Eh 70h 72h 76h 7Ch 7Eh 80h 81h 82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch 2-2-3-1

Beeps

POST Routine Description Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller

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Code 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah 9Ch 9Dh 9Eh 9Fh A0h A2h A4h A8h AAh ACh AEh B0h B2h B4h B5h B6h B9h BAh BBh BCh BDh BEh BFh C0h C1h C2h C3h C4h C5h C6h C7h C8h C9h D2h 1 1-2

Beeps

POST Routine Description Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure. Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt

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Code E0h E1h E2h E3h E4h E5h E6h E7h E8h E9h EAh EBh ECh EDh EEh EFh F0h F1h F2h F3h F4h F5h F6h F7h 1

Beeps

POST Routine Description Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot to Full DOS

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Index of Symptom-to-FRU Error Message


LCD-Related Symptoms
Symptom / Error LCD backlight doesn't work Action in Sequence First, plug a monitor to CRT port. Next, enter BIOS utility to running Load Default Settings then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work). LCD cable LCD inverter LCD Main board LCD is too dark LCD brightness cannot be adjusted Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work). LCD cable LCD inverter LCD Main board Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Reconnect the LCD cable LCD cable LCD Main board

Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly HDD/CD-ROM active indicators cannot work Main board HDD/CD-ROM drive Device driver Main board Action in Sequence

Power-Related Symptoms
Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 63. Battery pack AC adapter See if the thermal module is overheat (Heat sink or fan). Main board The system cannot power-on. Power source (battery pack and power adapter). See Power System Check on page 63. Battery pack Power adapter CPU Main board The system cannot power-off. In Windows XP operating system, hold and press the power switch for more than 4 seconds. If the system can power off, then the main board is OK. Verify OS in the HDD. Main board

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Power-Related Symptoms
Symptom / Error Battery cant be charged or discharged Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board Action in Sequence See Check the Battery Pack on page 64.

PCMCIA-Related Symptoms
Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PC Card cannot be inserted or ejected PCMCIA slot assembly Main board PCMCIA slot assembly Check if the PCMCIA slot is blocked Main board Action in Sequence

Memory-Related Symptoms
Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings then reboot system. RAM module Main board Check BIOS revision System can power on, but you hear two long beeps: B--, B-- and the LCD is blank. Reinsert DIMM DIMM Main board

Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer. OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound. Microphone cannot work Speaker Main board Audio driver Volume control in Windows XP Main board Action in Sequence

Power Management-Related Symptoms


Symptom / Error The system will not enter hibernation mode Hard disk drive Main board The system doesnt enter standby mode after closing the lid of the portable computer. Driver of Power Option Properties Lid close switch in upper case Main board Action in Sequence Power option in Windows XP

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Power Management-Related Symptoms


Symptom / Error The system doesn't resume from hibernation/ standby mode. Action in Sequence Connect AC adapter then check if the system resumes from Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer. Battery fuel gauge in Windows doesnt go higher than 90%. LCD cover switch Main board Refresh battery (continue use battery until power off, then charge battery). Battery pack Main board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Main board

Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. Action in Sequence Enter BIOS Setup Utility to execute Load Setup defaults, then reboot system. Reconnect hard disk/CD-ROM drives/FDD or other peripherals. Main board External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching Keyboard Main board USB does not work correctly Print problems. Main board Enter BIOS Setup Utility to execute Load Default Settings then reboot the system. Run printer self-test. Printer driver Printer cable Printer Main board Parallel port device problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system. Device driver Device cable Device Main board

Keyboard/Touchpad-Related Symptoms
Symptom / Error Keyboard (one or more keys) does not work. Keyboard Main board Touchpad does not work. Reconnect touchpad cable. Touchpad board Main board Action in Sequence Reconnect the keyboard cable.

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Modem/LAN-Related Symptoms
Symptom / Error Internal modem does not work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board Action in Sequence

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined Problems on page 77.

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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the diagnostic test for the system board in loop mode at least 10 times. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power System Check on page 63): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM PC Cards 4. 5. 6. 7. Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly

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Chapter 5

Jumper and Connector Locations


Top View

1 2 3 4 5 6 7 8

S-Video CRT DVI Connector Docking RJ45 RJ11 Power jack CPU socket

13 14 15 16 17 18 19 20

HDD connector Keyboard connector Touchpad board connector IR Main battery connector Second battery connector Swap bay connector DDR Dimm 0

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9 10 11 12

Fan connector USB connector 1394 connector PCMCIA

21 22 23

LCD cable connector LED board connector Internal microphone connector

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Bottom View

1 2 3 4 5

Modem Cable Connector MDC connector DDR Dimm 1 Smart card connector Mini PCI connector

6 7 8 9

RTC battery connector Line-in connector Microphone-in connector Headphone out connector

Clear BIOS Password


If you need to clear BIOS password, please have G3 a short-circuit.

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Chapter 6

FRU (Field Replaceable Unit) List


This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 6000 and TravelMate 8000 series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. NOTE: Exploded diagram is not ready as service guide released. We will update the service guide to CSD website, please download the exploded diagram from the website if you need the file.

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Exploded Diagram

TravelMate 6000 FRU List


Picture Adapter NS ADAPTER 65W -- TBD ADAPTER 65W -- TBD TBD TBD No. Partname And Description Part Number

Battery NS BATTERY SANYO LI-ION 8CELL 4400mAH SIQT83 BATTERY SIMPLO LI-ION 8CELL (BATTERY PACK ZG14S2P, 4400mAH) BATTERY SANYO LI-ION 6CELL (MODEL NAME:3UF103450P-2-QC-20,3600 Mah) Boards MODEM CARD , AMBIT T60M283.15 54.A10V7.001 BT.T2303.001 BT.T2905.001 BT.T2303.002

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Picture No. Partname And Description MODEM /BLUETOOTH COMBO BOARD AMBIT T60M665.00 WIRELESS LAN BOARD (802.11b+g) INTEL Part Number 54.T23V7.002 54.T25V7.003

NS

LAUNCH BOARD

55.T41V7.001

NS

TOUCH PAD BOARD W/CABLE

55.T41V7.002

SWITCH BOARD Cables TOUCHPAD CABLE

55.T41V7.003 50.T23V7.001

COVER SWITCH CABLE

50.T23V7.003

MODEM CABLE

50.T23V7.002

POWER CORD US (3 pin) POWER CORD PRC ( 3 Pin) ZI1S POWER CORD SPARE PART-KOERA ET2S POWER CORD S/P-EU ET2S POWER CORD S/P-UK ET2S POWER CORD S/P-ITALIAN ET2S POWER CORD SPARE PART-SWISS ET2S POWER CORD S/P-AU ET2S POWER CORD S/P-DANISH Case/Cover/Bracket Assembly

27.A03V7.001 27.A03V7.003 27.T23V7.006 27.A03V7.002 27.A03V7.004 27.A03V7.005 27.A03V7.007 27.A03V7.008 27.A03V7.006

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TravelMate 6000 FRU List


Picture No. Partname And Description MIDDLE COVER W/ NAME PLATE TM6000 Part Number 42.T41V7.001

DIMM DOOR W/SCREW

42.T23V7.002

WIRELESS BOARD COVER

42.T23V7.011

FRONT BEZEL FOR 4 IN 1 MODEL

42.T23V7.003

UPPER CASE ASSY W/ TOUCHPAD LOWER CASE ASSY W/SPEAKER I/O BRACKET W/MICROPHONE TOUCH PAD SHIELDING FOR TOUCH PAD BOARD

60.T41V7.001 60.T41V7.002 6K.T41V7.001 33.T23V7.001

TOUCHPAD BOARD BUTTON LOWER CASE W/O SPEAKER

33.T41V7.001 60.T23V7.001

UPPER CASE W/TOUCHPAD HOLDER

60.T23V7.002

I/O BRACKET W/MICROPHONE

6K.T23V7.001

Communication Module WIRELESS LAN ANTENNA - BASE 50.T41V7.001

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Picture No. Partname And Description WIRELESS LAN ANTENNA - LCD BLUETOOTH ANTENNA CPU NS INTEL PENTIUM 4-M (NORTHWOOD) 1.8GHZ/ 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 1.9GHZ/ 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 2.0GHZ/ 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 2.2GHZ/ 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 2.2GHZ/ 512K/400FSB/1.3V/478PIN/ C-1 STEPPING HDD/ Hard Disk Drive NS HDD 20GB/2.5 IN./4200RPM/TOSHIBA TITAN MK2018GAP HDD 30GB/2.5 IN./4200RPM/HITACHI EUCALYPTUS DK23EA/30 HDD 30GB/2.5 IN./4200RPM/FUJITSU HORNET 16L MHS2030AT HDD 30GB/2.5 IN./4200RPM/TOSHIBA NEPTUNE MK3021GAS HDD 40GB/2.5 IN./4200RPM/HITACHI EUCALYPTUS DK23EA-40 HDD COVER KH.25204.001 KH.33005.002 KH.03006.001 KH.33004.001 KH.34005.002 42.T23V7.010 01.P4MNW.1G8 01.P4MNW.1G9 01.P4MNW.2G0 01.NORTH.22B 01.P4MNW.2G4 Part Number 50.T41V7.002 50.T23V7.004

HDD CASE

33.T23V7.004

Keyboard NS KEYBOARD DARFON US INTERNATIONAL KB.T4107.001

KEYBOARD DARFON CHINESE KEYBOARD DARFON SPANISH KEYBOARD DARFON THAI KEYBOARD DARFON BRAZILIAN PROTUGESE KEYBOARD DARFON UK KEYBOARD DARFON GERMAN

KB.T4107.002 KB.T4107.003 KB.T4107.004 KB.T4107.005 KB.T4107.007 KB.T4107.008

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TravelMate 6000 FRU List


Picture No. Partname And Description KEYBOARD DARFON ITALIAN KEYBOARD DARFON FRENCH KEYBOARD DARFON SWISS/G KEYBOARD DARFON PORTUGUESE KEYBOARD DARFON ARABIC KEYBOARD DARFON BELGIUM KEYBOARD DARFON SWEDEN KEYBOARD DARFON CZECH KEYBOARD DARFON HUNGAIAN KEYBOARD DARFON NORWAY KEYBOARD DARFON DANISH KEYBOARD DARFON TURKISH KEYBOARD DARFON CANADIAN FRENCH KEYBOARD DARFON GREEK KEYBOARD DARFON RUSSIAN LCD LCD MODULE 14.1" TFT XGA QDI QD141X1LH12 TBD Part Number KB.T4107.009 KB.T4107.010 KB.T4107.011 KB.T4107.012 KB.T4107.013 KB.T4107.014 KB.T4107.015 KB.T4107.016 KB.T4107.017 KB.T4107.018 KB.T4107.019 KB.T4107.020 KB.T4107.021 KB.T4107.023 KB.T4107.024

LCD MODULE 15" TFT SXGA+ AU B150PG01 LCD MODULE 15 IN. SXGA+ HANNSTAR HSD150PK14-A LCD MODULE 15 IN. SXGA CPT CLAA150PB01 LCD MODULE 15 IN. SXGA+ SAMSUNG LTN150P4-L03 (150nit) LCD 14.1 IN. TFT XGA QDI QD14.11XLH12

TBD TBD TBD TBD TBD

LCD 15 IN. TFT SXGA+ AU B150PG01 (spwg-B) TBD LCD 15 IN. TFT SXGA+ HANNSTAR HSD150PK14-A LCD 15 IN. SXGA CPT CLAA150PB01 LCD 15 IN. TFT SXGA+ SAMSUNG LTN150P4L03 (150nit) LCD INVERTER W/MAYLAR (SUMIDAIV12129/T) TBD TBD TBD 19.T23V7.011

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Picture No. Partname And Description LCD BRACKET 14.1" RIGHT W/HINGE LCD BRACKET 15" RIGHT W/HINGE Part Number 33.T23V7.005 33.T23V7.007

LCD BRACKET 14.1 LEFT W/HINGE LCD BRACKET 14.1 LEFT W/HINGE

33.T23V7.006 33.T23V7.008

LCD PANEL WITH LOGO 14.1 IN LCD PANEL WITH LOGO 15.0 IN

60.T41V7.003 60.T41V7.004

LCD BEZEL 14.1 IN LCD BEZEL 15 IN. W/RUBBER

60.T23V7.004 60.T29V7.004

LCD COAXIAL CABLE 14.1" FOR QDI LCD COAXIAL CABLE FOR 15 IN. SXGA LCD COAXIAL CABLE FOR 15 IN. SXGA

50.T23V7.011 50.T41V7.003 50.T41V7.004

Main Board 251-The System MAINBOARD W/SMART CARD READER,PCMCI SLOT,W/O CPU MEMORY LB.T4106.001

NS Memory

PCMCIA SLOT

22.T41V7.001

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Picture NS No. Partname And Description MEMORY SO-DIMM DDR266/128MB / INFINEON HYS64D16000GDL-7-B MEMORY SO-DIMM DDR266/256MB/0.14U / INFINEON HYS64D32020 GDL-7-B MEMORY SO-DIMM DDR266/256MB/0.15U / MICRON MT8VDDT3264HDG-265C3 MEMORY SO-DIMM DDR266/256MB/0.14U / NANYA NT256D64SH8B0GM-75B MEMORY SO-DIMM DDR266/256MB/ ELPIDA W30256A6EP1652A MEMORY SO-DIMM DDR266/512MB/0.14U / INFINEON HYS64D64020GBDL-7-B MEMORY SO-DIMM DDR266/512MB/ MICRON MT16VDDS6464HG-265B4 Optical Drive DVD-RW COMBO MODULE 24X KME UJDA750 TBD DVD-RW COMBO MODULE 24X QSI SBW242C DVD DUAL MODULE 4X PIONEER DVRK12RA DVD DUAL MODULE 4X QSI SDW-042 DVD-RW COMBO DRIVE 24X KME UJDA750 DVD-RW COMBO DRIVE 24X QSI SBW-242C DVD DUAL DRIVE 4X PIONEER DVR-K12RA DVD DUAL DRIVE 4X QSI SDW-042 DVD-RW COMBO BEZEL FOR MKE TBD TBD TBD TBD TBD TBD TBD 42.T23V7.009 Part Number KN.12802.004 KN.25602.001 KN.25604.004 KN.25603.004 KN.25609.001 KN.51202.003 KN.51204.002

DVD/CDRW COMBO BEZEL FOR QSI DVD SUPER MULTI BEZEL FOR HLDS DVD SUPER MULTI BEZEL FOR KME OPTICAL DEVICE HOLDER

42.T23V7.008 TBD TBD 33.T23V7.003

NS

OPTICAL DEVICE BOARD

55.T41V7.004

Pointing Device

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Picture No. Partname And Description TOUCHPAD Part Number 56.T23V7.001

Speaker SPEAKER SET 6K.T23V7.002

Heatsink THERMAL MODULE W/FAN 6K.T41V7.005

Reader SMART CARD READER 60.T23V7.007

4 IN 1 READER

6K.T41V7.002

Screws SCREW M2.5X4-I-NYLOK SCREW M2.0X3.5-I-NI-NYLOK SCREW M2X3-I-BNI-NYLOK SCREW M2.0X5-I-NI-NYLOK SCREW M2.0X6.0-I-NI-NYLOK SCREW M2.5X2-I-NI-NYLOK SCREW M2.5X3-I-NI-NYLOK SCREW, MM25050IL64 SCREW M2.5*7.0 FOR NEW ANTENNA SCREW I2*3M-NIHY (M2L3) SCREW M2.5X0.45+7I-NYLOK SCREW M2.0X5.0-I-BNI-NYLOK SCREW M2.0X2.5-I-NI-NYLOK SCREW I3*3.5M-NIH(M3L3.5) 86.T23V7.009 86.T23V7.005 86.T23V7.014 86.T23V7.006 86.T23V7.017 86.T23V7.018 86.A03V7.010 86.A03V7.003 86.T25V7.021 86.T25V7.008 86.T23V7.012 86.T23V7.015 86.A03V7.007 86.A03V7.011

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Picture Adapter NS ADAPTER 65W -- TBD ADAPTER 65W -- TBD TBD TBD No. Partname And Description Part Number

Battery NS BATTERY SANYO LI-ION 8CELL 4400mAH SIQT83 BATTERY SIMPLO LI-ION 8CELL (BATTERY PACK ZG14S2P, 4400mAH) BATTERY SANYO LI-ION 6CELL (MODEL NAME:3UF103450P-2-QC-20,3600 Mah) Boards MODEM CARD , AMBIT T60M283.15 54.A10V7.001 BT.T2303.001 BT.T2905.001 BT.T2303.002

MODEM /BLUETOOTH COMBO BOARD AMBIT T60M665.00 WIRELESS LAN BOARD (802.11b+g) INTEL

54.T23V7.002 54.T25V7.003

NS

LAUNCH BOARD

55.T41V7.001

NS

TOUCH PAD BOARD W/CABLE

55.T41V7.002

SWITCH BOARD Cables TOUCHPAD CABLE

55.T41V7.003 50.T23V7.001

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Picture No. Partname And Description COVER SWITCH CABLE Part Number 50.T23V7.003

MODEM CABLE

50.T23V7.002

POWER CORD US (3 pin) POWER CORD PRC ( 3 Pin) ZI1S POWER CORD SPARE PART-KOERA ET2S POWER CORD S/P-EU ET2S POWER CORD S/P-UK ET2S POWER CORD S/P-ITALIAN ET2S POWER CORD SPARE PART-SWISS ET2S POWER CORD S/P-AU ET2S POWER CORD S/P-DANISH Case/Cover/Bracket Assembly MIDDLE COVER W/ NAME PLATE TM6000

27.A03V7.001 27.A03V7.003 27.T23V7.006 27.A03V7.002 27.A03V7.004 27.A03V7.005 27.A03V7.007 27.A03V7.008 27.A03V7.006 42.T41V7.001

DIMM DOOR W/SCREW

42.T23V7.002

WIRELESS BOARD COVER

42.T23V7.011

FRONT BEZEL FOR 4 IN 1 MODEL

42.T23V7.003

UPPER CASE ASSY W/ TOUCHPAD LOWER CASE ASSY W/SPEAKER I/O BRACKET W/MICROPHONE TOUCH PAD SHIELDING FOR TOUCH PAD BOARD

60.T41V7.001 60.T41V7.002 6K.T41V7.001 33.T23V7.001

TOUCHPAD BOARD BUTTON

33.T41V7.001

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Picture No. Partname And Description LOWER CASE W/O SPEAKER Part Number 60.T23V7.001

UPPER CASE W/TOUCHPAD HOLDER

60.T23V7.002

I/O BRACKET W/MICROPHONE

6K.T41V7.007

Communication Module WIRELESS LAN ANTENNA - BASE WIRELESS LAN ANTENNA - LCD BLUETOOTH ANTENNA CPU NS INTEL PENTIUM 4-M (NORTHWOOD) 1.8GHZ/ 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 1.9GHZ/ 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 2.0GHZ/ 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 2.2GHZ/ 512K/400FSB/1.3V/478PIN/ C-1 STEPPING INTEL PENTIUM 4-M (NORTHWOOD) 2.2GHZ/ 512K/400FSB/1.3V/478PIN/ C-1 STEPPING HDD/ Hard Disk Drive NS HDD 20GB/2.5 IN./4200RPM/TOSHIBA TITAN MK2018GAP HDD 30GB/2.5 IN./4200RPM/HITACHI EUCALYPTUS DK23EA/30 HDD 30GB/2.5 IN./4200RPM/FUJITSU HORNET 16L MHS2030AT HDD 30GB/2.5 IN./4200RPM/TOSHIBA NEPTUNE MK3021GAS HDD 40GB/2.5 IN./4200RPM/HITACHI EUCALYPTUS DK23EA-40 HDD COVER KH.25204.001 KH.33005.002 KH.03006.001 KH.33004.001 KH.34005.002 42.T23V7.010 01.P4MNW.1G8 01.P4MNW.1G9 01.P4MNW.2G0 01.NORTH.22B 01.P4MNW.2G4 50.T41V7.001 50.T41V7.002 50.T23V7.004

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Picture No. HDD CASE Partname And Description Part Number 33.T23V7.004

Keyboard NS KEYBOARD DARFON US INTERNATIONAL KB.T4107.001

KEYBOARD DARFON CHINESE KEYBOARD DARFON SPANISH KEYBOARD DARFON THAI KEYBOARD DARFON BRAZILIAN PROTUGESE KEYBOARD DARFON UK KEYBOARD DARFON GERMAN KEYBOARD DARFON ITALIAN KEYBOARD DARFON FRENCH KEYBOARD DARFON SWISS/G KEYBOARD DARFON PORTUGUESE KEYBOARD DARFON ARABIC KEYBOARD DARFON BELGIUM KEYBOARD DARFON SWEDEN KEYBOARD DARFON CZECH KEYBOARD DARFON HUNGAIAN KEYBOARD DARFON NORWAY KEYBOARD DARFON DANISH KEYBOARD DARFON TURKISH KEYBOARD DARFON CANADIAN FRENCH KEYBOARD DARFON GREEK KEYBOARD DARFON RUSSIAN LCD LCD MODULE 15 IN. SXGA CPT CLAA150PB01

KB.T4107.002 KB.T4107.003 KB.T4107.004 KB.T4107.005 KB.T4107.007 KB.T4107.008 KB.T4107.009 KB.T4107.010 KB.T4107.011 KB.T4107.012 KB.T4107.013 KB.T4107.014 KB.T4107.015 KB.T4107.016 KB.T4107.017 KB.T4107.018 KB.T4107.019 KB.T4107.020 KB.T4107.021 KB.T4107.023 KB.T4107.024 TBD

LCD MODULE 15 IN. SXGA+ IDT N15P0P2L04(200nit) LCD MODULE 15 IN. SXGA+ LG LP150E06-B3 (200nit)

TBD TBD

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TravelMate 8000 FRU List


Picture No. Partname And Description LCD 15 IN. SXGA CPT CLAA150PB01 TBD Part Number

LCD 15 IN. SXGA+ IDT N150P2-L04 LCD 15 IN. SXGA+ LG LP150E06-B3 (200nit) LCD INVERTER W/MAYLAR (SUMIDAIV12129/T)

LK.1500D.003 TBD 19.T23V7.011

LCD BRACKET 14.1" RIGHT W/HINGE LCD BRACKET 15" RIGHT W/HINGE

33.T23V7.005 33.T23V7.007

LCD BRACKET 14.1 LEFT W/HINGE LCD BRACKET 14.1 LEFT W/HINGE

33.T23V7.006 33.T23V7.008

LCD PANEL WITH LOGO 14.1 IN LCD PANEL WITH LOGO 15.0 IN

60.T41V7.003 60.T41V7.004

LCD BEZEL 14.1 IN LCD BEZEL 15 IN. W/RUBBER

60.T23V7.004 60.T29V7.004

LCD COAXIAL CABLE 14.1" FOR QDI LCD COAXIAL CABLE FOR 15 IN. SXGA LCD COAXIAL CABLE FOR 15 IN. SXGA

50.T23V7.011 50.T41V7.003 50.T41V7.004

Main Board

96

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Picture No. 251-The System Partname And Description MAINBOARD W/SMART CARD READER,PCMCI SLOT,W/O CPU MEMORY Part Number LB.T4106.001

NS Memory NS

PCMCIA SLOT MEMORY SO-DIMM DDR266/128MB / INFINEON HYS64D16000GDL-7-B MEMORY SO-DIMM DDR266/256MB/0.14U / INFINEON HYS64D32020 GDL-7-B MEMORY SO-DIMM DDR266/256MB/0.15U / MICRON MT8VDDT3264HDG-265C3 MEMORY SO-DIMM DDR266/256MB/0.14U / NANYA NT256D64SH8B0GM-75B MEMORY SO-DIMM DDR266/256MB/ ELPIDA W30256A6EP1652A MEMORY SO-DIMM DDR266/512MB/0.14U / INFINEON HYS64D64020GBDL-7-B MEMORY SO-DIMM DDR266/512MB/ MICRON MT16VDDS6464HG-265B4

22.T41V7.001 KN.12802.004 KN.25602.001 KN.25604.004 KN.25603.004 KN.25609.001 KN.51202.003 KN.51204.002

Optical Drive DVD-RW COMBO MODULE 24X KME UJDA750 TBD DVD-RW COMBO MODULE 24X QSI SBW242C DVD SUPER MULTI MODULE HLDS GWA4080N DVD SUPER MULTI KME UJ-820B DVD-RW COMBO DRIVE 24X KME UJDA750 DVD-RW COMBO DRIVE 24X QSI SBW-242C DVD SUPER MULTI DRIVE HLDS GWA-4080N DVD SUPER MULTI DRIVE KME UJ-820B DVD-RW COMBO BEZEL FOR MKE TBD TBD TBD TBD TBD TBD TBD 42.T23V7.009

DVD/CDRW COMBO BEZEL FOR QSI DVD SUPER MULTI BEZEL FOR HLDS DVD SUPER MULTI BEZEL FOR KME OPTICAL DEVICE HOLDER

42.T23V7.008 TBD TBD 33.T23V7.003

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Picture NS No. Partname And Description OPTICAL DEVICE BOARD Part Number 55.T41V7.004

Pointing Device TOUCHPAD 56.T23V7.001

Speaker SPEAKER SET 6K.T23V7.002

Heatsink THERMAL MODULE W/FAN 6K.T41V7.005

Reader SMART CARD READER 60.T23V7.007

4 IN 1 READER

6K.T41V7.002

Screws SCREW M2.5X4-I-NYLOK SCREW M2.0X3.5-I-NI-NYLOK SCREW M2X3-I-BNI-NYLOK SCREW M2.0X5-I-NI-NYLOK SCREW M2.0X6.0-I-NI-NYLOK SCREW M2.5X2-I-NI-NYLOK SCREW M2.5X3-I-NI-NYLOK SCREW, MM25050IL64 86.T23V7.009 86.T23V7.005 86.T23V7.014 86.T23V7.006 86.T23V7.017 86.T23V7.018 86.A03V7.010 86.A03V7.003

98

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Picture No. Partname And Description SCREW M2.5*7.0 FOR NEW ANTENNA SCREW I2*3M-NIHY (M2L3) SCREW M2.5X0.45+7I-NYLOK SCREW M2.0X5.0-I-BNI-NYLOK SCREW M2.0X2.5-I-NI-NYLOK SCREW I3*3.5M-NIH(M3L3.5) Part Number 86.T25V7.021 86.T25V7.008 86.T23V7.012 86.T23V7.015 86.A03V7.007 86.A03V7.011

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99

Appendix A

Model Definition and Configuration


TravelMate 6000 Series
Model Number 6003LCi 6003LMi CPU PM 1.6GHz/1M PM 1.6GHz/1M LCD 15.0" SXGA+ 15.0" SXGA+ Memory DDR333 2x256MB DDR333 2x256MB HDD (GB) 40GB/ 60GB 60GB ODD 24x Combo 4x DVDDual Card Reader 4 in 1 4 in 1 Wireless LAN 802.11b/g 802.11b/g

Appendix A

100

TravelMate 8000 Series


Model Number 8002LCi 8003LCi CPU PM 1.5GHz/1M PM 1.6GHz/1M LCD 15.0" SXGA+ 15.0" SXGA+ Memory DDR333 2x256MB DDR333 1x256MB DDR333 2x256MB 8003LMi PM 1.6GHz/1M 15.0" SXGA+ DDR333 2x256MB 60GB 4x DVDSMulti 4 in 1 802.11b/g Y HDD (GB) 60GB 60GB ODD 24x Combo 24x Combo Card Reader 4 in 1 4 in 1 Wireless LAN 802.11b/g 802.11b/g BT Y Y

NOTE: BT refers to bluetooth

101

Appendix A

Appendix A

102

Appendix B

Test Compatible Components


This computers compatibility is tested and verified by Acers internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 6000/TravelMate 8000 series Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B

103

Microsoft Windows XP Pro Environment Test


Item CRT Port CRT Monitor: Dell 2000FP Dell Trinitron 21 Philips Brilliance 109P 19 Silicon Graphics 21 ViewSonic GS773 ViewSonic GS790 LCD Monitor: LCD Acer AL722 LCD akia KX1 Projector: Acer 7755C Panasonic PT-L556EA Panasonic PT-L757U Parallel Port Printer: HP Laser Jet 2100 HP Desk Jet 840C HP Desk Jet 930C HP Laser Jet 5M ZIP: IOMega ZIP 100 (LPT Port) Cable: LL5 cable 1394 Port HDD: IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive CCD: StealthFire tm HUB: Aten 1394 HUB/FH-600 Cable: 1394 four to four cable MO: Fujitsu Limited MDF3130EE USB 2.0 HUB: Adaptec\4 Port (XHUB4) for Dell Highspeed\4 Port HDD: USB HDD: Easy Box USB HDD: LACIE for Dell CD-ROM: LACIE (16*10*40) for Dell Yamaha CD/RW-70 DVD/CD-RW: Pioneer DVR-104 Picoh MP5125A Cable: Mini-LinQ USB 2.0 File transfer cable Printer: HP3425 Printer Specifications

104

Appendix B

Item USB 2.0 Handy Drive: USB Drive 256MB USB Drive 128MB USB Port USB Mouse: Acer USB Mouse M012B0

Specifications

Microsoft Wireless Optical USB Mouse \MIC:P-LPD1-02-0047 Microsoft Optical Mouse USB & PS/2 Compatible Microsoft Optical USB Mouse \ITE 78CJ Logitech Cordless TrackMan Wheel Mouse T-RA18 Logitech Wheel Mouse M-BD58 Logitech Wheel Mouse M-BE58 Logitech iFEEL Mouse M-UN58a TRAGUS Wheel Mouse USB Keyboard: Microsoft Internet Keyboard Pro SILITEK K/B SK-6000 NMB K/B ZIPPY USB K/B TK532 USB KeyPad: ZIPPY USB Keypad KW-610 Wireless Keyboard & Mouse: Acer Keyboard+Mouse+Receiver Logitech Keyboard Mouse+Receiver USB Camera: Petaex optixo 330 USB CCD: Intel YC72 Dlink DSC 350 USB CCD Dlink WebCam DSB-C300 Logitech QuickCam Home Creative WebCam USB HDD: HD 530 Tested to comply with FCC Standards USB Printer: HD DeskJet 930C HP DeskJet 840C USB Multi-Function Office Machine: HP 2110C USB FDD: Teac USB FDD Acer Y-E Data USB FDD MIC USB FDD YD-8U10 Logitec USB FDD USB Handy Drive: USB Drive 128MB Apacer HandyDrive 256MB USB LAN: Buffalo USB-10/100Methernet Billionton USB-10/100 FastEthernet USB-100B

Appendix B

105

Item USB Port USB Modem:

Specifications USB Communicator JATON K56/V.90 FAX/Modem USB Zip: IOMEGA USB ZIP 250 IOMEGA USB ZIP 100 USB Scanner: HP ScanJet 5300c HP ScanJet 5200c USB Speaker: Philips USB Speaker dss330 Philips USb Speaker (Digital speaker system) USB HUB: PCI_USB HUB\UH-400 USB HUB NET \UH-124 USB to Serial adapter: USB to serial Adapter UB-75 USB Gamepad: Microsoft Sidewider Precision Pro Logitech WingMan FORMULA FORCE Logitech WingMan GAMEPAD EXTREME USB Card Reader: Pro Compact Flash Card Reader Iwill 6-in-1 Card Reader CARRY 6-in-1 card reader

GB LAN HUB LAN Hub

3COM SUPER STACK II \3C16611 24port Accton ChefaHub Power-3016P Accton CheetahSwitch Workgroup-3008A Cnet 8 port switch Netvin 5-port switch

S-Video

TV: Sony Trinitron 14\PVM-14M4U Dell \2000FP

PC Cards

Modem: 3Com 56K Modem (3CXM756) Gold Card Glabal 56K+Fax Billionton 56K Modem (FM56C-BF) 16 bit LAN Card: 3COM 10M CardBus LAN Card (3CCFE589ET) D-Link Fast Ethernet DFE-650 ACCTON EN2228 32 bit LAN Card: D-Link CardBus DFE-660 Xircom CreditCard Ethernet 10/100 (CE3B-100) Pci_ Fast Ethernet Card FNW-3602-TX Linksys EtherFast PC Card PCM100 CardBus LAN Card: 3COM 10/100 CardBus LAN Card (3CCFE575CT) Xircom CardBus Ethernet II 10/100 (CBE2-100) SCSI: Adaptec SlimSCSI APA-1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card RATOC REX-CB80

106

Appendix B

Item PC Cards LAN+Modem card:

Specifications Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA Card: PCMCIA IDE/ATAPI Controller(FLASH/32MB)

PC Cards

Microdrive: IBM 340MB Microdrive Click: IOMEGA Clik! PC CARD DRIVE Zip Card: IOMEGA USB ZIP 250 1394 CardBus Card: Compaq 1394 CardBus Card VST Fire Wire 1394 CardBus Card Wireless LAN Card: CISCO AIRONET 350 SERIES\AIR-PCM350 Wireless LAN Card \ WL-211F Card Reader: Apapter PCMCIA 4 in 1 SONY Memory Stick Card Reader \MSAC-PC2 PQI CF CARD Reader PNY PCMCIA 4 in 1 MMC Card: Apacer 32MB SanDisk 64MB PQI 64MB MS Card: Apacer 128MB Sony Memory Stick 128MB \MSA-128A SD Card: Toshiba 128MB Sundisk 128MB SM Card: Transcend 128MB SanDisk 128MB CF Card: SanDisk 128MB

Audio Jacks

Speaker: JS-100 Jazz 3D Speaker SANYO AMPUFIED Speaker System AIWA STEREO SANYO 3D Speaker/OTTO-301 EarPhone: AIWA HP-X121 Earphone PHILIPS Earphone Labtec Verse 504

Access Point

Intel Wlgw2011bak 802.11b Intel 802.11a Intel 802.11a+b SMC wireless Cable/DSL Broadband Router a+g

Appendix B

107

108

Appendix B

Appendix C

Online Support Information


This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models User's manuals Training materials Bios updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

109

110

Appendix C

Index A
AFLASH Utility 43 Audio 26 External CD-ROM Drive Check 62 External Diskette Drive Check 62

F
Features 1 Flash Utility 43 Floppy Disk removing the 57 FRU (Field Replaceable Unit) List 83

B
Battery Pack 50 BIOS 22 package 22 password control 22 ROM size 22 ROM type 22 vendor 22 Version 22 BIOS Setup Utility 31 BIOS Supports protocol 22 BIOS Utility 31 Basic System Settings 36 Navigating 32 Onboard Device Configuration 38 Startup Configuration 37 System Information 32 System Security 42 Board Layout 4 Bottom View 5 Top View 4

H
Hard disk 24 HDD 24 Hot Keys 13

I
Indicators 12 Intermittent Problems 76

K
Keyboard 28 Keyboard or Auxiliary Input Device Check 62

L
L2 cache 22

C
Cache controller 22 size 22 caps lock on indicator 12 CardBus 27

M
Memory Check 62 Modem 23

N
num lock on indicator 12

D
DIMM external 51 removing 51 Disassembly Battery Pack 48 CD-ROM/DVD-ROM Module 53 Floppy Disk Drive 57 Procedure Flowchart 47 Display 3 DVD-ROM Interface 25

O
Online Support Information

109

P
Panel 6 Bottom 11 left 6 PC Card 12, 27 PCMCIA 27 Pentium III 22

E
Error Symptom-to-Spare Part Index 65

Power System Check 63

Index

111

Battery Pack 64 Processor 22

S
Second Level Cache 22 System Block Diagram 3 Layout 4 System Diagnostic Diskette 43 System Memory 22 System Utilities 31 System Utility Diskette 43

T
Test Compatible Components 103 Touchpad Check 64 Troubleshooting 61

U
Undetermined Problems 77 USB 27 utility BIOS 31

V
Video 26

W
Windows 2000 Environment Test 104

112

Index