Panasonic KX-T308/616

Integrates With Supported Software Versions Hardware Requirements Supported Features TMP 3.12 or higher MiniTel-128 3.7 or higher Version 3 and higher The version number is marked in a circle on the serial number plate located on the back of the phone system. See Panasonics Installation and Operation, Added and Changed Features for more information. None

General System Programming

Programming is done from extension 11 of the phone system connected to a KXT308030, 61630, 7030, or 7130 telephone. The PROGRAM / SET switch should be set in the PROGRAM position. Use the telephone programming overlay provided with the phone system.

Voice Mail Extension Programming

Program the voice mail extensions for Data Security to prevent the voice mail extensions from receiving call waiting and hold reminder tones: 1. Connect a standard line telephone to the first voice mail extension 2. Lift the handset 3. Enter 741# 4. Repeat steps 1 through 3 for each voice mail extension

Incoming Call Processing

Incoming call processing may be handled using three different methods: Full Automated Attendant, Overflow to Automated Attendant, and Live Operator Only. Use Full Automated Attendant if you wish to have the voice mail answer all incoming calls. Use Overflow to Auto Attendant if you wish to have the voice mail answer only those calls that the live operator is not able to answer within a preset period of time. Use Live Operator Only if you wish to have a live operator answer all calls, regardless of how long the caller has waited. It is possible to use a combination of the above methods based upon the service mode of the switch. For example, you could use Overflow to Auto Attendant when in Day mode, and Full Automated Attendant when in Night mode. To do this, program each method separately from within each mode.

Full Automated Attendant

Use Program 09: Flexible Day Ringing Assignment and Program 10: Flexible Night Ringing Assignment to direct incoming calls to the voice mail extensions ONLY. a. Day Mode: 09 [Next] [Next] (Until the voice mail extension appears)
[C..E] (Enter all CO numbers to ring the voice mail extension) [Memory] [End]

b. Night Mode: 10 [Next] [Next] (Until the voice mail extension appears)
[C..E] (Enter all CO numbers to ring the voice mail extension) [Memory] [End] TVM-2000 Switch Integration Notes 113

Panasonic KX-T308/616

Live Operator Only

1. Use Program 09: Flexible Day Ringing Assignment and Program 10: Flexible Night Ringing Assignment to direct incoming calls to any extension or hunt group EXCEPT the voice mail extensions: a. Day Mode: 09 [Next] [Next] (Until the desired extension appears)
[C..E] (Enter all CO numbers to ring the desired extension) [Memory] [End]

b. Night Mode: 10 [Next] [Next] (Until the desired extension appears)

[C..E] (Enter all CO numbers to ring the desired extension) [Memory] [End]

2. To transfer calls to a specific mailbox a. Press the voice mail hunt group key b. Wait for the voice mail to answer c. Enter 9 + the persons extension number

Programming The TVM-2000

1. Load preset switch defaults Select preset switch setting 002 for the Panasonic KX-T308 Select preset switch setting 000 for the Panasonic KX-T616 2. Make sure that each mailbox that is associated with a telephone has an extension number.

114

TVM-2000 Switch Integration Notes