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Defect Management process should basically deal with the activites carried out t hroughout the defect life

cycle - Right from when a defect is logged to till def ect is resolved and closed. Generally a defect life cycle is followed for defect logging. The terminology fo r status of defects during this cycle could differ from one organisation to anot her. The basic skeleton would still comprise of New Defect - Open Status - Assigned (Developer) - Fixed from Fixed, it could either be Fixed - Reopened Fixed - Closed. Defect Management can be achieved a simple excel sheet where track of defects is maintained. The sheet could comprise of following info DefectID, Detectedin Module, Associated Testcase, Defect Description, Priority, Severity, Status, Comments. We also have freeware defect management tools like Bugzilla, JIRA etc..... So in short, tracking the process of Defect logging with regards to testing, is called as Defect Process Management.

Defect management process keeping in mind the philosophies and goals developed i n qai research report number 8, mosaic inc. Developed a multi-step approach to d efect management. The major steps involved in the process are: defect management process defect prevention -- implementation of techniques, methodology and stan dard processes to reduce the risk of defects. Deliverable baseline -- establishm ent of milestones where deliverables will be considered complete and ready for f urther development work. When a deliverable is baselined, any further changes ar e controlled. Errors in a deliverable are not considered defects until after the deliverable is baselined. Defect discovery -- identification and reporting of d efects for development team acknowledgment. A defect is only termed discovered w hen it has been documented and acknowledged as a valid defect by the development team member(s) responsible for the component(s) in error. Defect resolution -work by the development team to prioritize, schedule and fix a defect, and docum ent the resolution. This also includes notification back to the tester to ensure that the resolution is verified. Process improvement -- identification and anal ysis of the process in which a defect originated to identify ways to improve the process to prevent future occurrences of similar defects. Also the validation p rocess that should have identified the defect earlier is analyzed to determine w ays to strengthen that process. Management reporting -- analysis and reporting o f defect information to assist management with risk management, process improvem ent and project management.