COURSE CODE:

COURSE TITLE:

OPERATIONS MANAGEMENT

L 3

T 1

P 0

CREDITS (or max. marks 4

WEIGHTAGES CA Attd. 05 AT 20 P 0 P 0 MTE Th 25 P 0 ETE Th 50

COURSE OBJECTIVE : The course is designed to acquaint the students with decision making in Planning, scheduling and Control of production and operations Management functions in both manufacturing and services; impact of Information Technology and technological advancement for up gradation of facilities and Productivity Improvement in operations. PRE-REQUISITES:NIL COURSE CONTENTS S. No. Description Operations Management: Definition, production functions, Functions & Responsibilities of Production management and its relations to other management functions, Automation. Difference 1. between services and Manufacturing. Competitiveness Strategy and productivity. Computing productivity Product and Service Design, Objectives, legal and Environmental issues, Lifecycles, Standardization, Mass customization Delayed Differentiation. Modular design, Reliability, 2. Improving reliability. Phases in product design and development. Design for manufacturing, concurrent Engineering, CAD, and Recycling Component Commonality. Service Design , Difference between product design and service design. Numerical problems on Reliability Capacity Planning: Defining & measuring capacity, determinants of effective capacity. Determining capacity requirements, calculating processing requirements, make or buy decisions. Developing 3 capacity alternatives. Challenges of planning service capacity. Numerical problems on CVP Analysis Process Selection and facility layout: Types of manufacturing Processes. Flexible manufacturing Systems, CIM. Facilities layout, repetitive product and process layouts. Fixed position layout, 4 combination layout, Cellular layout, Group technology, other service layouts, designing product layouts. Numerical Problems on Assembly line balancing. Closeness Rating Facility location: Need for location decisions, Nature of location decisions, Factors affecting location & site decisions, selection of the site for the plant. Procedures for location decisions. 5 Numerical Problems on Factor rating method, Centre of gravity Method and Least cost method MTE Quality assurance and Control: Inspection, Statistical process control, Control charts & their 6 Numerical Problems , acceptance sampling concept, risks, cost of quality control; ISO Quality Systems: ISO:9000, ISO:14000, Total Quality Control - concept, KAIZEN, six sigma concept 7 Inventory Management and Control : Nature and importance of Inventory , Functions and Objectives , Requirements for effective Inventory Management , Inventory costs, Inventory Classification System , ABC Analysis , Numericals problems on EOQ Models, Economic

Production Quantity Model and Reorder Point Supply Chain Management: Need for Supply Chain Management, Benefits, Elements of SCM , 8 Logistics , EDI , E Commerce . Requirements for SCM , Steps and Optimization Purchasing: Purchasing Interfaces, Purchasing cycle, Value Analysis, centralized vs Decentralized 9 Purchasing. Ethics in Purchasing 10 JIT : JIT and lean Operations , JIT in Services TEXT BOOKS: 1. Operations Management , Stevenson , 8th Edition TATA Mc Graw Hill OTHER READINGS: 1. Operations Management Concepts, Techniques & Applications. Evans & Collier.(Cengage) 2. Operations Management along the Supply Chain. Rusell and Taylor SALIENT PEDAGOGICAL FEATURES: Excel Modeling of all topics having quantitative problems will be done by referring to the two reference Books mentioned above