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Errol J.

Lee
Stanwood, Washington 98292-4703 360-629-2959 jtekusa@fastmail.fm

Highlights of Qualifications
Project management expertise with a reputation for completing projects ahead of schedule and under budget while successfully generating creative computing solutions. Consistently recognized by management for outstanding skills in project management, communication, teamwork, commitment, thoroughness, flexibility, and problem-resolution processes while working well with demanding timelines and changing environments. Outstanding technical support background utilizing effective analysis, diagnosis, and resourceful solutions to complex support issues. Selected for special assignments due to exceptional technical capacity, efficiency, accuracy, innovation, and the ability to effectively communicate and train others. Commended with a Super Achiever Scholarship, Graduate of the Quarter Award, and a Letter of Recommendation for Academic Achievement.

Professional Experience
Deaconess Children's Services Project Manager / Web Master (Volunteer)
2011 - Current

Assist with initiation, planning, and execution of various projects and events all benefiting children in the community and promoting community education. Maintain communication and provide status reports to the President and Vice-President. Monitor and control risks, costs, quality, and scope. Coordinate project requirements with staff, team members, and stakeholders. Develop project documents, meeting minutes, and status reports. Submitted new web site layout leading to total site redesign and request to be web master. 2010 2011

Deaconess Children's Services (ITT Capstone Project) Project Lead (Volunteer)


Initiated, planned, executed, and closed a live multi-stakeholder fundraising event. Utilized Project Management Book of Knowledge (PMBOK) methodologies. Performed as Project Lead for communications and documentation. Monitored and controlled risks, costs, quality, and scope. Coordinated project requirements with team members and stakeholders. Developed over 800 pages of project documents, meeting minutes, and status reports. Maintained minimal costs to sponsor using a No Cost Procurement strategy. Fundraising event raised $4,000 from ticket sales, a raffle, and silent auction.

The Boeing Company


*Awarded Employee of the Month and received nomination for Employee of the Year

1985 2009 2 years

Technical Specialist

Selected for a program management special assignment to collect, analyze, and report data while exhibiting efficiency, accuracy, timeliness, and innovation. Acknowledged for technical expertise and the ability to successfully provide instruction and explanation. Coordinated with other disciplines to develop and monitor business plans and resolve issues. Generated processes and computing solutions for complex problems. Developed documentation and training for computing tools utilized on a special project. Created, maintained, formatted, and distributed documents, reports, and correspondence for business activity. Collected, analyzed, and validated performance visibility/metrics in support of business needs. Developed, documented, maintained, and monitored compliance of new or updated processes and tools.

Errol J. Lee

Page 2 17 years

Technical Designer

Acknowledged for project management success, teamwork, reliability, dedication, patience, timeliness, problem identification and resolution abilities, meeting or exceeding strict deadlines, multi-tasking skills, maintaining expertise in numerous technical areas, and the ability to effectively train others at all levels of technical capacity. Selected to assume a temporary Lead role with additional responsibility for complex problem-solving. Received Employee of the Month Award for Outstanding Performance. Documented, developed, and maintained processes, procedures, and desktop references. Gathered and documented software requirements for software developers. Generated processes and computing solutions for complex problems. Utilized a proprietary tracking system to log software issues. Interfaced with customers and the training department to provide solutions to end-users. Provided reliable mentoring to 40+ new employees regarding business processes. Managed project data to ensure integrity of system design. Interfaced successfully with internal and external vendors. Demonstrated individual and team environment efficiency. Led 10+ program management teams involving changes in processes to integrate organizations with a 90% project approval rate. 5 years

Applications & Data Systems Generalist (UNIX)


Developed and supported information technology project implementation plans. Documented site-specific processes for company unique software.

North Cascades Corvairs Web Master (Volunteer)

2007 current

Education
Bachelor of Science, Project Management with Highest Honors, 3.97 G.P.A. ITT Technical Institute (Recipient of the Graduate of the Quarter award) Certificate in Foundations of Information Technology, 4.0 G.P.A. Capella University AAS in Electronic Technology, 3.33 G.P.A. Everett Community College Certificate in Leadership, Boeing Commercial Off-Hour Training

Additional Technical Skills and Knowledge


Expertise in various facets of information technology including Web Usability, Web Design, Network Design, Maintenance & Security, Database Design, and Help Desk Support Effective communication and interpersonal skills and abilities. Developed technical and non-technical processes, requirements, and procedures. Experienced using Microsoft Project for schedule management (e.g. critical path, work breakdown structure). Experienced working with virtual team environments. Provided technical support to offsite vendors and suppliers. Generated process and computing solutions for complex problems. Assisted end-users resolving and diagnosing computing issues. Web design, accessibility, and usability. Software development processes and lifecycles. Advanced skills using Microsoft Office applications including Word, PowerPoint, Excel, Visio, and Project.

Memberships
Project Management Institute (PMI) Member 2009 Present