Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues

and Socio-Economic Paradigms.

(For personal use only)

Citation:

Chakrabarty, S. 2006. Real Life Case Studies of Offshore Outsourced IS

Projects: Analysis of Issues and Socio-Economic Paradigms. In H. S.
Kehal, & V. P. Singh (Eds.), Outsourcing & Offshoring in the 21st
Century: A socio economic perspective, 1 ed.: 248-301. Hershey, PA:
IGI Publishing.

Abstract:

The primary purpose of this chapter is to present descriptive real-life case studies
of two very different offshore-outsourced custom software development projects
(that the author has actually worked for). The first case study discusses the
practical issues in two fixed-term/fixed-price custom software development
projects that were offshore outsourced. The second case study discusses the
practical issues in the offshore outsourcing of a time and materials custom
software development project to multiple vendors, which involved simultaneous
insourcing, onshore-outsourcing and offshore outsourcing. Furthermore, the
observations and issues from these case studies are analyzed by comparing
them with the paradigms of socio-economic theories that have been adopted
extensively in the academic IS outsourcing literature (namely the agency theory,
transaction cost theory, innovation diffusion theory, social exchange theory, and
power-politics theory).

Author: Subrata Chakrabarty

Year: 2006
Title: Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues
and Socio-Economic Paradigms

Keywords:
Agency theory, Business Strategy, Case Studies, Corporate Strategy, Cross-functional Teams, Custom Software
Development, Domestic Insourcing, Domestic Outsourcing, Domestic Sourcing, Fixed term contracts, Fixed price contracts, Global
IT Management, Global Insourcing, Global Outsourcing, Global Sourcing, Human Resources , Information Industry, Information
Systems, Information Technology, Innovation diffusion theory, Insource, Insourcing, IT Management, Managerial Control, Multi-
National Corporation, Multinational Corporations, Offshore, Offshoring, Offshore Insourcing, Offshore Outsourcing, Onshore,
Onshoring, Onshore Insourcing, Onshore Outsourcing, Organizational Change, Organizational Communication, Organizational
Diversity, Organizational Effectiveness, Organizational Efficiency, Organizational Innovation, Organizational Maturity,
Organizational Politics, Organizational Strategies, Organizational Structure, Outsource, Outsourcing, Partner Firms, Personnel,
Project Life cycle, Power Politics theory, Relationship Building, Social Exchange theory, Socio Economic theories, Software
Industry, Strategic Planning, Trading Partners, Transaction cost theory, Time and Materials Contract, Virtual Teams
Chakrabarty, S. 2006. Real Life Case Studies of Offshore
Outsourced IS Projects: Analysis of Issues and Socio-
Economic Paradigms. In H. S. Kehal, & V. P. Singh (Eds.),
Outsourcing & Offshoring in the 21st Century: A socio
economic perspective, 1 ed.: 248-301. Hershey, PA: IGI
Publishing.
Chakrabarty, S. 2006. Real Life Case Studies of Offshore Outsourced IS
Projects: Analysis of Issues and Socio-Economic Paradigms. In H. S.
Kehal, & V. P. Singh (Eds.), Outsourcing & Offshoring in the 21st
Century: A socio economic perspective, 1 ed.: 248-301. Hershey,
PA: IGI Publishing.
 Other Papers by Subrata Chakrabarty for your
References

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Green, K. W., Chakrabarty, S., & Whitten, D. 2007. Organisational Culture of Customer Care: Market Orientation and Service
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Chakrabarty, S., & Woodman, R. W. 2008. Relationship Creativity in Collectives at Multiple Levels. In T. Rickards, M. Runco, &
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Chakrabarty, S. 2006. Making Sense of the Sourcing and Shoring Maze: The Various Outsourcing & Offshoring Alternatives. In H.
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53. Hershey, PA: Idea group.

Chakrabarty, S. 2006. Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic
Paradigms. In H. S. Kehal, & V. P. Singh (Eds.), Outsourcing & Offshoring in the 21st Century: A socio economic
perspective, 1 ed.: 248-301. Hershey, PA: Idea group.

Chakrabarty, S. 2006. The Journey to New Lands: Utilizing the Global IT Workforce through Offshore-Insourcing. In P. Young, &
S. Huff (Eds.), Managing IT Professionals in the Internet Age, 1 ed.: 277-318. Hershey, PA: Idea Group.

Chakrabarty, S., & Whitten, D. 2007. A Relationship as a Resource View: Integrating the Relational View with the Resource Based
View, Academy of Management Annual Meeting. Philadelphia, PA.

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Chakrabarty, S., Whitten, D., & Kirkman, B. L. 2007. Towards a “Big Shoes To Fill” Theory of Succession: An Empirical Test for
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Chakrabarty, S., & Whitten, D. 2007. Identity of TMT Executives Who Govern Outsourcing: Antecedent Contingencies and
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Chakrabarty, S., & Zardkoohi, A. 2007. Ownership Forms Across Nations: Non-Market Influence of National Culture, and Some
Moderation by Law Enforcement, Strategic Management Society 27th Annual International Conference. San Diego, CA.

Chakrabarty, S. 2006. A Conceptual Model for Bidirectional Service, Information and Product Quality in an IS Outsourcing
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Chakrabarty, S., & Whitten, D. 2006. Information Security Initiatives and their Acceptance by Personnel – Occupational,
Organizational & External Factors, 4th annual Big XII MIS Research Symposium. Baylor University, Waco, Texas.