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State of Connecticut

Situation Report
Department of Emergency Services
Dannel P. Malloy, Governor & Public Protection

Winter Storm October 29, 2011

Report Period: November 3, 2011 1100 – November 3, 2011 1600 hrs
Situation Report #27

For Storm Irene FEMA will continue to accept registrations or individual assistance until November 15, 2011.

State Emergency Operations Center Activation Level: Full Activation

On Saturday October 29, 2011 at 2:00 PM Governor Dannel Malloy activated the State Emergency Operations Center.
The State EOC is fully staffed with additional partners.

Statewide, power outages and debris removal continue to be the major problems. Local entities are opening
shelters and warming centers as needed and are engaged in providing other public services. Debris
Management, Commodities, Mass Care & Sheltering, Fuel and Communications Restoration Task Forces have
been established. A total of eight storm related fatalities have been reported.

At the request of Governor Malloy, the President has issued an emergency declaration FEMAA-3324-EM for the
State of Connecticut. This emergency declaration authorizes FEMA to provide emergency protective measures,
limited to direct federal assistance, at 75 percent federal funding. This assistance is for all eight counties in the State
of Connecticut.

The following notice is posted on the DEMHS Web Site Notification Page:
Notification for regular work hours on Thursday, November 3:
All state employees, including non-essential employees, are expected to report to work as scheduled unless their
worksite is closed and they have not been required to report to an alternate office. A list of state buildings that are
currently closed can be found below. Non-essential employees may also contact their worksites directly to verify
their building status. In some cases, employees may be asked to report to alternate worksites due to agency
operating needs. Please contact your agency for that information.
Department of Transportation employees should call 860-594-3110 for updates on reporting to work.
For the most updated listing of Judicial Branch closures and information for jurors, please visit the Judicial Branch

State Buildings Closed List as of 3:00 PM 11-03-2011

Executive Branch Locations

Buildings Closed
Capital Community College Hartford
Asnuntuck Community College Enfield
4 Pearson Way Enfield - DMV
Tunxis Community College Farmington
63 West Street Litchfield – OCPD
Manchester Community College
Middlesex Community College, Middletown
One Grove Street New Britain – DCF
Cedarcrest Hospital Campus Newington - Various
555 Russell Road Newington – DCP/Division of Special Revenue

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2275 Silas Deane Highway Rocky Hill – OCPD
Northwestern Community College Winsted

Judicial Branch Locations

Buildings Closed
287 Main Street East Hartford – Judicial
165 Miller Street Meriden – Judicial Probation Office
533 South Broad Street Meriden – Judicial
220 Main Street Extension Middletown - Juvenile
69 Brooklyn Street Rockville
20 Park Street Rockville
26 Park Street Rockville – Judicial (Vernon Family Services)
25 School Street Rockville – Judicial (Juvenile)
428 Hartford Turnpike Vernon
225 Spring Street Wethersfield – Judicial

Department of Consumer Protection

An updated gas station list has been generated and forwarded to 211. DCP Food inspectors continue to deploy into
affected areas. Food Store losses are approx. 1.4 million as of 1200 today, this total is certain to rise.
Complaints of gasoline price gouging are lessening.
DCP Food inspectors continue to survey the areas affected by the power outages, losses at food stores so far are over
1.4 million dollars. An updated list of open gas stations has been forwarded to 211

Weather Report
Thursday: Mostly sunny in the morning, partly sunny in the afternoon. Low: 34. High: 57 inland, 56 shore.
Tonight: Partly cloudy, not as cold as recent nights. Low: 36-43.
Friday: Becoming mostly sunny, breezy, and cooler. High: 48-54.

Emergency Support Function (ESF) Reports

ESF 1 - Transportation
Department of Transportation
District 1 - 61 Trucks - securing @ 18:00. Radio room securing @ 18:00
District 1 - 64 Trucks - activating @ 06:00. Radio room activating @ 06:00.
District 2 - 7 - Trucks - securing @ 19:00. Radio room securing @ 16:00.
District 2 - 7 - Trucks - activating @ 06:00. Radio room activating @ 08:00.
District 3 - 59 Trucks - securing @ 18:00. Radio room securing @ 18:00.
District 3 - 59 Trucks - activating @ 06:30. Radio room activating @ 06:30.
District 4 - 132 Trucks - securing @ 18:00. Radio room securing @ 18:00.
District 4 - 132 Trucks - activating @ 06:00. Radio room activating @ 06:00.
Storm Room will secure today @ 18:00 and activate @ 06:00 on 11/4/11
Road Closure Update 11/3/11
Dist. 1 - 3 opened - 0 still closed
Dist. 2 - None
Dist. 3 - None
Dist. 4 - 1 opened - 1 still closed
Rt 47 - Roxbury/Washington - DOT on site with CL&P

DOT continues to address numerous lane closures: both primary and secondary state roads.

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ESF 2 – Communications
Public Safety Communications
Municipal situation reports continue to be monitored for public safety communication system issues. No outstanding
requests for assistance received as of time of this report. Several reports via SITREPs acted upon.
DESPP/CTS reporting 14 sites on backup generator power with two site on a deployable generator due to primary
generator failure or fuel delivery issues. 1 Troop remain on generator No Troops report 911 issues.

Public Communications

No significant problems or requests reported over night

AT&T reports continued progress with provision of backup power to remote facilities. Fueling at these locations
could be improved
“Backhaul” connectivity troubles continue to be identified and referred for repair/restoration.
Continuous communications continue with commercial wireless carriers, wireline providers, and VoIP providers. #’s
improve as power is restored
Fueling of generators is a challenge among the EFS2 community. Site access due to downed power lines, poles, and
trees poses a challenging environment and the inability to use normal fuel delivery vehicles.
Site access has improved but wires in the roads continue to be a challenge
Although the debris removal is improving it continues to be a challenge in the restoration of power.

Communications Task Force

Last Task Force Meeting: 11/3 3PM
Next Task Force Mtg: 11/4 10AM
General Update:
Wireless Summary: Progress continues to be made between yesterday and today on restoration of cell towers and
wireless coverage. 13% of sites statewide were down as of 11am today and providers report additional
improvements since then.
Cable/VOIP Summary: Restoration continuing to track with commercial power restoration. Most core networks are
in good-shape. Dropped lines are being repaired, however more dropped lines are likely to be discovered as power is
Wireless - 77 down this afternoon (5%), (50 backhaul related). Sufficient generation capability in place. Generators
at all sites where power is the only issue.
Wireline - As of this morning, reported wire-line outages are up to 13,405. This number is expected to rise as power is
restored and people begin to check phones.
Landline - minimal damage observed. Once power is restored the company will have a better gauge as to the impact.
Reporting normal (pre-storm) trouble reports.
Wireless - 2% of sites are Out of Service (OOS) mostly backhaul and 18% are on generator. Most of the OOS sites have
overlap from working towers. Have made calls to all municipalities.
Sprint – 107 sites still out (12% of total towers). 68% power, 30% T1.
T-Mobile – Currently operating at 87% with some 94 sites down.
Cablevision - Making progress since yesterday, reports that 12K customers are out of service (down from 18K
yesterday PM). This represents about 5% of its customers in the state
Charter – Continued progress, but slowing. Currently 36% of customers are out of service.
Comcast – 11535 down drops at height, 1000 expected by end of day. Plant integrity at 91% overall. Over 260
generators have been deployed to the field.
Cox – 350 generators deployed, 300 people in the field from across the company fixing drops. 2/3 of customer base
remains without power. 39,000 telephone without service at this time (40% customer base is operational).
MetroCast - Reports 100% operational. No change from last report.
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DAS BEST continues to support the Governor's Office and EMHS in keeping the websites current and informative.

ESF 3 – Public Works and Engineering

State and local entities continue to assess the status of their infrastructure, roads, and debris conditions and make
progress toward recovery.

ESF 4 – Firefighting

Department of Emergency Services and Public Protection

Commission of Fire Prevention and Control
1) Continue to monitor local fire department activity and needs. No significant events
2) Worked with Legal/State Fire Marshal's Office regarding Governor's propane declaration.
3) Resolved Hartford County Radio problems
4)Statewide – Fire Departments continue to respond to storm related emergencies and check welfare of residents
with extended power outages.

ESF5 – Emergency Management

The following Task Forces have been established: Debris, Commodities, Fuel, Communication Restoration, Sheltering
and others as appropriate. FEMA Incident Management Team Staff are integrated into the State EOC.

EOCs OPEN (70 ) CERT Team Activations (25) Local State of Emergency Declarations
Andover -monitoring Bethel Ashford
Ashford Bolton Berlin
Avon Bristol Bolton
Bethany Coventry Durham
Bethel - partial East Haddam Enfield
Bloomfield East Hartford Farmington
Bolton Ellington Haddam
Bridgeport – monitoring Enfield Hartford
Bristol Granby Manchester
Burlington Haddam Mansfield
Columbia- monitoring Hamden Meriden
Cornwall Hartford Morris
Coventry – monitoring New Milford Naugatuck
Danbury Orange Plymouth
Darien – partial Plainville Seymour
Durham Prospect Somers
East Granby Redding Sprague
East Haddam - partial Ridgefield Trumbull
East Hartford Southington Vernon
East Windsor Vernon Watertown
Eastford West Haven Weston
Easton – monitoring Wilton Woodbury
Ellington Windsor Locks

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Enfield Wolcott
Glastonbury Woodbury
Greenwich – partial
Harwinton –monitoring
Hebron - monitoring
Killingly- monitoring
Lebanon- monitoring
Mansfield- monitoring
Monroe - monitoring
Morris - monitoring
New Canaan
Newtown- partial
Norwalk – monitoring
Orange - monitoring
Plainville – open
Sharon -monitoring
Shelton -partial
Simsbury - monitoring
South Windsor - partial
Stamford partial
Stratford - monitoring
Thompson - monitoring
Westport – until 2000 hrs
Wethersfield - monitoring
Wilton – partial
Windsor -
Windsor Locks

The FEMA Federal Coordinating Officer is on site with other members of FEMA Incident Management Assistance
Team (IMAT).
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Region 1 – Regional Coordinator reports at 0700 hrs.
Region 2 – Regional Coordinators reports at 0700 hrs.
Region 3 – Regional Coordinator reports at 0700 hrs.
Region 4 – Regional Coordinator reports at 0700 hrs.
Region 5 – Regional Coordinator reports at 0700 hrs.

ESF6 – Mass Care, Housing and Human Services

Numerous municipalities have opened shelters. A Mass Care and Sheltering Task Force have been established.
Shelters (102) Warming Centers (47) MRC Activations (6)
Red Cross and Town operated
Ashford (Regional) Newtown Andover Coventry (Regional)
Avon Norwalk Ashford Fairfield-Easton
Bantam New Canaan Bethany Middletown
Berlin New Milford Bethel Northeast Connecticut
Bethel Meriden Bethlehem Weston
Bethlehem Monroe Bloomfield Stratford-Trumbull
Bloomfield Newington Bolton
Bolton (Hebron) Newton Burlington
Bridgewater North Canaan Chaplin
Bristol Oxford Cheshire
Brookfield Portland Colchester
Burlington Plainville Columbia
Canton Plymouth Cornwall
Chaplin Pomfret (Regional) Coventry
Cheshire Putnam Darien
Clinton Redding East Haddam
Columbia Rocky Hill East Hampton
Cornwall Ridgefield East Hartford
Coventry (Regional) Roxbury East Haven
Cromwell Seymour Eastford
Danbury Sharon Easton
Durham Simsbury Griswold
East Granby Somers Greenwich
East Hampton (Portland) South Windsor Guilford
East Hartford Southbury Hartland
East Windsor Southington Haddam
Eastford (Regional) Suffield Hartford
Easton Thomaston Hebron
Enfield Thompson Killingworth
Fairfield Tolland Lyme
Farmington Torrington Monroe
Glastonbury Trumbull Montville
Goshen Union New Haven Fire School
Granby Vernon Plainville
Guilford Wallingford Plymouth
Hamden Waterbury- Relocating Prospect
Hartford Weston Putnam

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Harwinton West Hartford Roxbury
Hebron Wethersfield Rocky Hill
Kent Willington Sharon
Killingly (Regional) Wilton Southbury
Killingworth (if needed) Windsor Stamford
Litchfield Windsor Locks Sterling
Manchester Winsted Thomaston
Mansfield (Regional) Wolcott Union
Middlebury Woodstock (Regional) Voluntown
Middletown Woodbury Watertown
New Britain
New Fairfield

Commodities Task Force

71 deliveries of food and water have been made to Towns by the CT Army National Guard. Further deliveries will be
made on 11/3/11. The task force is also managing donations and collaborating with appropriate agencies for
approval for distribution.

American Red Cross-ARC

• Continued Sheltering
• Re-evaluating sheltering needs and resources
• Continue feeding
• Expanded Feeding operation
• Facilitated the movement of cots throughout the state
• Remaining ERV’s arrived
• Staffing of the State EOC
• Call to all 169 towns regarding potential residential damage
• Developing more concrete numbers on Disaster Assessment
• Continue in processing of remaining visiting staff and auditing of DROMIS
• Reconciliation of vehicles
• Partnership with State Behavior Health utilized for Shelter support
• Numerous media interviews with several radio interviews scheduled
• Continue media releases
• Asked media to issue a call for Red Cross volunteers to report to Area offices
• Issue informational and preparedness messages on Facebook and Twitter, updates as needed
• Coordinate Governors visit to Red Cross Shelter
• Many local volunteers continue to be unreachable due to power outages or inaccessible local roads

ESF7 – Resource Support

Debris Management Task Force
Debris removal work ongoing at Hartford, W. Hartford, Simsbury, and Rocky Hill Veterans Home and Hospital.
Municipalities actively coordinating with Connecticut Army National Guard, and the State contractors for debris
removal (AshBritt) and monitoring (SAIC/BDR) for debris removal services.
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Details Information
Route Clearance efforts will be focused on the following municipalities: West Hartford, Farmington, Avon, Simsbury.
AshBritt and SAIC/BDR:
Hartford - 2 grapple trucks working on debris removal
West Hartford – 4 trucks working on debris removal
Simsbury Sprint Cell Phone tower: AshBritt plan to send a bobcat and a chainsaw crew to the site today.
Ralph Natale of SAIC/BDR informed for monitoring, certifying purposes.
Rocky Hill Veterans Home and Hospital: We are on site discussing our plan with Mr. Peter Negrini, the local POC, and
identifying an on-site debris collection point. We plan to have equipment (bobcat and chainsaw crew) there
tomorrow and will supplement this with a bucket truck and self-loader on Saturday, at which time a full-force debris
effort commences. SAIC/BDR will have a rep onsite tomorrow as the equipment arrives
West Hartford: SAIC/BDR addressed a FEMA compliance issue.
Canton: DEEP contacted Canton to inform the town that CTNG is not performing debris collection missions at this
time. We offered to put the town in touch with AshBritt.

Fuel Task Force

No significant lines at gas stations. Good Public perception of supply.
DOT Requests None Today
Requested: 42
Filled: 16
Cancelled : 10
Being Assessed by the USACE: 16
ARF Being Prepared: 12

Gas Station Status

1,215 Fuel Stations in Operation
222 Fuel Stations out of Operation
57 Fuel Stations with Unknown Operation
Some gas stations with generators can only transact cash sales.

ESF8 – Public Health and Medical Services

DPH is activating the ESAR VHP in order to provide weekend staff to Johnson Memorial Hospital for storm support.

Hospital Emergency Operation Centers: (Updated)

4 Hospitals indicate that their Emergency Operations centers either partially or fully operating:
Bristol Hospital
Danbury Hospital
Saint Francis Hospital
Waterbury Hospital

Hospital for Special Care in New Britain is on generator power with 110 ventilator-dependent patients. They
have received a fuel delivery today. CL&P has assigned priority power restoration to this facility and expect power to
be restored today.

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Shelters: (Updated)
FEMA has released over 6000 blankets that are presently being distributed to 35 active shelters statewide by the
national guard.
Carbon Monoxide Incidents: (Updated)
People continue to present to emergency departments due to carbon monoxide exposure, often the result of unsafe
cooking and heating practices. DPH continues to work to improve public awareness of this issue and to monitor
number of patients presenting to emergency departments with carbon monoxide exposure on a daily basis.
Presently we have received reports from our acute care facilities relaying an estimated total of 276 patients seen at
their EDs for carbon monoxide exposure during this event.

Day Care Programs: (Unchanged from last Sit Rep)

To date, 14 child day care programs have contacted the Department to report that they had closed due to loss of
power (based on news reports we know there are many more impacted). 4 are family day care homes and 10 are
child day care centers/group day care homes. 3 have since reopened due to the restoration of power. Additionally,
four complaints have been received of programs operating without power which are being immediately followed up
with visits to the programs to ensure the health and safety of the children and staff are maintained.

Facilities: (Updated)
Connecticut Valley Hospital continues to operate on generator power.

Middlesex Hospital reports that their cancer treatment center had power restored at 18:30 yesterday. They have
begun treating patients this morning and working to reduce backlog of patients that have missed treatment over the
past several days.

In response to Storm Alfred and the issues with overcrowding in the Emergency Department’s of hospitals, Nursing
home’s have been provided the opportunity to surge their licensed bed census by 10%. A waiver consent agreement
has been drafted and signed by the following nursing homes to date:
1. Woodlake of Tolland
2. West Hartford Health and Rehab
3. Waters Edge
4. Belair Manor
5. Pines at Bristol
6. Amberwoods of Farmington
7. St Mary Home
8. Cherry Brook
9. Aaron Manor

There are currently 34 nursing homes and 11 residential care homes (RCH) on generator. No nursing homes are
reporting issues with access to fuel. One RCH continues to experience problems with outside communication.

Boil Advisory Notices Still in Effect (Updated)

Currently, 95 small public drinking water systems in the state are under a boil water advisory. The list can found on
the DPH website.

Department of Mental Health and Addiction Services –DMHAS

The State Department of Mental Health and Addiction Services continue to have the following facilities without
Connecticut Valley Hospital Water Treatment Plant in Middletown (On Back-Up Generators) Power was recently
restored on the main campus
Western Connecticut Mental Health Network (WCMHN) in Waterbury (192 Grandview Ave., Building A)
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Intercommunity Mental Health Center, 281 Main St. East Hartford (No Power)
Family Center, Inc. 60 Palmer's Hill Road, Stamford (No Power)
Community Health Resources, 995 Day Hill Road Windsor, 153 Hazard Avenue, Enfield, 1077 Enfield Street Enfield,
693 Bloomfield Avenue, Bloomfield (No Power)
Connecticut Counseling Centers, 4 Midland Rd., Waterbury (No Power)
Trinity Glenn, 149 West Cornwall Road, Sharon (On Back-Up Generators)
Robinson House, 96-98 South Quaker Lane, West Hartford (No power)

River Valley Services in Middletown, Capital Region Mental Health Center in Hartford & WCMHN are each requesting
100 meals for clients who are in the community, without power, and are unable or unwilling to go to a shelter for a
total of 300 meals. Contact has been made by telephone with the SEOC and 300 MRE’s with 300 H2O to be delivered

The Red Cross has requested DMHAS assistance for behavioral support at sites statewide. We have deployed 12
employees to 7 locations statewide on Wednesday and another 15 staff are going out to 8 locations today.

ESF11 – Agriculture and Natural Resources

Department of Energy and Environmental Protection

Four Oil Spills with PCB's >50 PPB of PCB's have been reported.
Two were remediated yesterday, and two are being remediated today.
Of the 87 sewage treatment plants, 10 are still on emergency power.

Department of Agriculture
1) Trinity Farms, Olive Road in Enfield still does not have power. They are looking for a generator. They have three
phase motors that require 300 amps to run. Charles Jones with Yankee Gas is working to try and restore power to
this facility.
2) Guida Dairy in New Britain is up and running as of 0800 hours this morning. They are receiving milk and will be
processing it this afternoon and shipping as early as this evening.

ESF12 – Energy

United Illuminating
Released from EOC since a vast majority of their customers have electrical service.

Customer Outage Information:
Customers without power: 416,819
% of total customers: 33%
Over 520,000 customers restored.
The highest restoration priorities from the State EOC are: Waste Water Treatment Plants - Winchester, Cheshire,
Suffield, Windsor Locks; The New Britain Hospital for Special Care; and the Conard High School Shelter.

Department of Consumer Protection –DCP

Complaints of gasoline price gouging are lessening.
DCP Food inspectors continue to survey the areas affected by the power outages, losses at food stores so far are
over 1.4 million dollars. An updated list of open gas stations has been received and forwarded to 211


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ESF13 – Public Safety and Security

Department of Emergency Services and Public Protection

Winter Storm
Connecticut State Police Statewide Activity:
11/03/11, at 0001 hours, to 11/03/11, at 1500 hours.
Calls for Service: 1054
Accidents: 35
Accidents with Injuries: 04
Fatalities: 00
Motorist Assists: 39
Non-Reportables: 729
Major highways are experiencing dry travel lanes and are able to facilitate normal traffic flow.
Major Highway Corridors:
No major problems
Secondary State Roadways:
Numerous statewide closures due to down trees and power lines especially in the northwest sections of the state.
Weather Related Activity:
Many trees and power lines remain down resulting in continued road closures throughout the state.
Significant Active Incidents:
Forensic Lab and Troop C and are operating on generator power. Recent information provided by CL&P
representitives expect power to be restored to both Troop C and the Forensic Lab by 11/04/11
Phone Issues: None at this time

Running Event Totals:

10/29/11, at 0001 hours, through 11/03/11, at 1045 hours
Calls for Service: 10402
Accidents: 782
Accidents with Injuries: 92
Fatalities: 02
Motorist Assists: 929
Non-Reportable: 7817

Department of Corrections
Osborn phones and faxes have been repaired and now Osborn is fully operational.
MWCI still on generator power.
No staffing issues.

Connecticut Military
On Going Missions
*Portable lighting unit support for Suffield.
*Generator support at Avon
*Additional Security for Governor's press conferences at SEOC
*Generator support at Willington Rest Area of I-84
Generator support at Somers PD
Generator support 1 x at Tolland
Generator support 1 x for Berlin
Debris Removal - Middlebury, Southbury, Woodbury, Betham and Seymor in support of CL&P
Commodities Distribution Support - Renschler Field - Completed 76 of the 78 towns requested.
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In Coming Missions
Generator support at Stafford- Transfer Station - none available
*Distribute 500 FEMA cots to CL&P
*Distribution of Commodities Avon - requesting Horse Guard. Evaluating
*Generator support at Glastonbury - community center - 30 Kw Renewal of original request - none available

Recently Terminated
*Generator support at Woodbury - returning as mission complete
*Generator support - Kensington Fish Hatchery - returning as mission complete
Generator support at Glastonbury - community center - 10 Kw rejected by town as too small
Generator support at Norfolk
Generator support 1 x for Berlin
Generator support at Litchfield - repeater tower
Generator support at Washington - Fire Station
Generator support at Waterbury - Animal Shelter
Generator at Tolland Fire Center

Misc. Support Functions

Info Line (2-1-1)
2-1-1 answered 1004 calls by 4pm. 292 calls were related to the October snow storm. Callers continue to look for
shelter and information on utility restoration.

Connecticut Insurance Department

Emergency Adjuster Licenses
Have issued 5,925 emergency adjuster licenses, most of which were issued for Storm Irene claims but Insurance
Department has extended those licenses for an additional 90-day period. Department continues to process more
requests daily.

Outreach to Consumers and Industry:

Posted location of Travelers Mobile Claims Van on Department’s Winter Storm Resource site and also shared
information with public through media, Facebook, Twitter and 2-1-1.
Location: Bloomfield at Lowe’s Home Improvement Store on Cottage Grove Road
Will update public with more claims vans location as we get them from the industry

Issued 3 bulletins to the industry that addressed:

Promptness of service and payment
Extending grace periods for premium payments
Making sure policyholders have unobstructed access to medical care, including prescription drugs, should they not
have their insurance information with them because they are displaced or without it for other reasons as a result of
the storm

Department of Labor
The DOL website will be updated with changing conditions.

End of report. Next update to be issued 11/3/11 at 2000 hrs

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