TCH assign failure congestion Problem detection: TCH assign. Congestion max.

> 2 % (Critical , action needed) TCH Load BH (Erlang / capacity ) > 90 % (forecast) Investigation:

Check for hardware availability by comparing: RTCH_nb (TCRRN) with RTCH_available_avg (TCAVAN)

Any TRXs down or not carrying traffic?

Yes

Report to BSS support team

NO

Check through thematic map TCH load BH on cell neighbors. HO Inc congestion on neighbors.

NO

Any neighbor site(s) down not carrying traffic?

Yes

All neighbors are loaded (> 80%) + High Inc HO congestion

NO

Check with RNP if planned coverage overlap with neighbors is sufficient for smooth HO flow.

Yes

Check better condition parameters for each couple. Check High HO Inc execution failure on neighbors, if yes follow same investigation in call drop HO sheet. Check through drive test (RMS) coverage for serving loaded cell vs. neighbor free cell. Antenna optimization needed? Hardware check needed?

Yes Request for upgrades, Calculate # of combiners needed and check with RNP if there will be no coverage problem if additional combiner is used Request for Densification sites RNP

NO Densification sites needed

Traffic sharing Enable FDR on serving cell Enable Traffic HO for each couple and adjust relevant parameters according to drive test analysis. (or leave default values according to # of TRX) Enable Fast traffic HO, but monitor HO/call rate and call drop HO specially for cells with many inter BSC adjacencies

SDCCH drop rate Problem detection: High SDCCH drop rate > 0.5 % Investigation:

BSS drop > 40% of total drops

NO

Radio drops > 40% of total drops

NO

HO drops > 40% of total drops

Yes

Yes Check for Extreme queueing Situation i.e.: RTCH_assign_queued_rate >50%? T11 is set to values higher than default ( > 6 seconds) ? High SD duration average (> 5 s)

Yes

Check TRX carrying SD TS for alarms Check TCU handling TRX with SD TS for alarms Reset TCU

High TCH call drop HO

Yes

Same investigation should be followed

Extreme queueing ? Check if TRX carrying SD is problematic , if Yes move SD TS to another good TRX Check value of cell_reselect_hyst, see if it was set previously to high values (> 6db) (to reduce # of LU, but can increase SD Drop) LU procedure leads to higher duration on SD (4s). Apply # LU reduction procedure in SDCCH Congestion sheet NO NO

Yes

NO

Reduce queuing Solve TCH blocking prob. (refer to TCH congestion solving sheet) Reduce T11 value (TCH congestion should be monitored) Enable SD HO Reduce averaging window Reduce HO margin (optional)

Disable SDCCH HO, but with careful monitor of SD drop radio Move SDCCH TS to another TRX preferably handled by different TCU

High TCH drop radio

Yes Call drop radio investigation should be followed

SDCCH assign failure congestion Problem detection: SDCCH assign. congestion > 0.5 % SDCCH Load BH (Erlang / capacity ) > 90 % Investigation:

NO

High signaling load? > 4

Yes

Check SDCCH traffic model for split of services

SDCCH capacity is not optimized. Recalculate SD/TCH time slots needed using traffic model to reach optimum situation. Check the value of BTS_Q_LENGTH: for values > default 2 TRX 4 TRX 6 TRX 4 6 10 Check % RTCH requests queued: high percentage (> 40%) can lead to SDCCH resources blocking for T11 period of time.

High % LU (> 50%) Action: Check HO flow to study if cell needs to be downtilted to reduce overlap with neighbors in different LAC Increase cell_reslect_hyst on LAC border cells to reduce # of LU (monitor of SDCCH drop radio is necessary) Check with architecture the possibility to re-design LAC plan to minimize as much as possible LU Check value of T3101 and see if it is set to default value Increase SD capacity if possible: Consider TCU load Consider TCH blocking

High % other services: a) IMSI attach b) IMSI detach c) SMS d) Supplementary services Action: 1-Increase SD capacity if possible: Consider TCU load Consider TCH blocking 2- Make sure all neighbor relations are defined handover and reselection 3- Use the parameter cell_reselect_offset to increase neighbors re-selection. 4- Densification site Request for RNP study.

Signaling load = SDCCH requests / TCH requests

Call drop radio Problem detection: 1. High call drop rate on the cell > 1 %. 2. % Radio drops > 40% of total dropped calls on the cell. Investigation: No Yes

HO per call rate (>10%)

Isolated cell

Yes

Densification sites are needed

NO

Hardware Problem

Yes

No

Check HO causes

Report to BSS team

Check adjacencies for missing relations Check if No HO if possible due to 1. congestion on neighbors 2. High rate of outgoing HO failures (follow HO drop investigation) NO

High % UL level

Yes

High % DL level

NO

Check for unbalanced path loss (RMS)

NO High % DL quality Check Frequency plan Check drive test for overshooting problem High %UL interference & quality Check for antenna, feeder or connections prob. Check external interferer (idle interference) UL level threshold

Yes

*Check for coverage problems (holes) *Check missing neighbors

HO per call rate = number of outgoing Handovers success / TCH seizures

Call drop HO Problem detection: 1. High call drop rate on the cell > 1 %. 2. % HO drops > 30% of total dropped calls on the cell. Investigation:

No

High HO out execution failure rate? >40 %

Yes

Identify critical pair of cells, (with Out HO drop > 5 %) using Type 26 (on demand counter)

NO

Majority of failure is Inter BSC?

Yes

Good % of better condition (>40%)

NO

*Check better conditions parameters. *Check for severe interference on serving cell * Check for coverage continuity

Check for BCCH/BSIC duplication in cell adjacencies Check for database inconsistency between OMC-R and BSC

Check for BCCH/BSIC duplication in cell adjacencies For neighbors in different OMC-R , check if relation is defined correctly (external cells) Check for synchronization problems Check neighbor plan for unnecessary (Far) neighbor declarations.

Yes Check DL Qual / UL Qual on target cell to locate interference problem. Check DL Lev /UL Lev on target cell for coverage problem

High % ROC?

Yes

NO

Check DL Qual / UL Qual on both serving & target cell to locate interference problem. Check DL Lev /UL Lev on both serving & target cell for coverage problem