Datamatics

DATAMATICS EXPERTISE

IN

IT SERVICES

5th July 2007

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1. Introduction

A global IT Software Services company with 30+ years of experience

5000 Employees worldwide

Operating in 58 countries across the globe

1200 Projects in 16 languages

100 Mn USD

11 ODC’s

5 Development Centers

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2. Quality Accreditations

3. Technology Alliances

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4. Datamatics Service Offerings

4.1 Datamatics Breadth of Skills

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4.2 Remote Development Centers (RDC):

• Datamatics has state of the art infrastructure of global standards

Over 50,000 square feet of ramp-ready office infrastructure

Over 100 Servers from HP, DG, SUN, DEC & IBM. IBM Mainframes (IBM
S390), IBM Minis (AS/400 & RS 6000), NCR Mainframes & Minis

Over 1000 Workstations from HP, Compaq & other leading brands

Several high-speed Leased lines

IPLC & VPN Circuits for client facility connectivity

Satellite & VSAT links

Video Conferencing facility via ISDN

Sophisticated hardware with over 1 Terabyte of disk storage capacity
• Offices in London, Frankfurt, Geneva, New Jersey, New Hampshire, Massachusetts,
Mumbai, Bangalore
• Dedicated offshore development centres in Mumbai and Bangalore

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5. Datamatics' Core Areas of Expertise in IT Services

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5.1 Snapshot of Contractor Assignments with different

clients
A. UK & Europe
End-Client Location Project Package / Tools / Offshore Activity
Technologies
MMO2 Hursley Testing WinRunner, Yes
LoadRunner, etc
MMO2 Hursley Reports Oracle DBMS No
Analysis
Reuters London O2C Siebel – Design, Yes
Analytics, Config.
NTL Winersh Cramer Java, Cramer No
Rabobank Netherlands Siebel Siebel – Design, No
Configuration
Heinz Manchester Ariba Ariba design and Yes
development
Heinz Manchester ERP MFG Pro Yes
Boots Nottingham Websphere, J2EE, Websphere No
J2EE design, dev.
MMO2 Preston Brooks Helpdesk Billing application No
Support support – Geneva
RBS Edinburgh System Websphere 4.0 to 5.0 No
migration migration

B. USA

End-Client Project Package / Tools / Remote Activity

Technologies
ADVO Oracle Apps Oracle Apps No
US AMS Web technology Web technology No
Worldspan System Admin System Admin Yes
Sprint Various Oracle DBA, Yes
Teradata
Hitachi Informatica Informatica No
GM GM SAP Oracle Apps No
Medtronics Oracle Apps Oracle Apps No
Servicelink Java Java Yes
2000
New York Life Oracle DBMS Oracle DBMS No
Merrill Lynch Oracle Apps Oracle Apps No
Lucent Oracle DBMS Oracle DBMS Yes
Store of Testing Testing No
Tomorrow

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C. Offshore & Other Assignments

End-Client Project Package / Tools /

Technologies
Vodafone Siebel Siebel
Nestle Various SAP ABAP, Informatica,
Business Objects Data
Integrator
Services Portfolio Informatica Informatica
Helpnow Java Java
MEDCO Java Java
Empire Core Mainframe Mainframe testing
Panasonic Various Mercator, EDI, Gentran
Ericsson Oracle Oracle PL/SQL, Discoverer,
D2K
Texas Partition 2 Oracle PL/SQL, Developer
Handleman Oracle Apps Oracle Apps tech
Partner Commerce Development Unix, C++
Celestica Oracle Oracle technologies
Unilever Siebel Siebel EIM/Config.
Bharathi Telecom Various Oracle Apps Tech – HRMS,
Ascential Datastage, VB-
Oracle, ASP-Java, Oracle
Apps. Func.
Amerisource Testing Winrunner
Bergen
Origin Energy Siebel Siebel EIM
ABC Partition Tool Testing Loadrunner
GM Holden Siebel Siebel Config.
AODT Siebel Siebel Siebel Config & Actuate
Reports
APC Siebel Siebel EAI

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6. Datamatics' Expertise in Resourcing

6.1 Resource Channels

Datamatics has 20 recruiters, 1 Senior Resource Manager, and 3 sales professionals

based in Bangalore dedicated towards working on requirements across the globe.
Datamatics has global presence for supporting these requirements.

15 recruiters’ dedicated recruitment team for US.

Datamatics Staffing Services – 180 Recruiters and associates across the globe.

The mode to acquire talent is through advertisements in newspapers, magazines, and
websites.

Tie-up with several active placement consultants, with live databank of resumes.

DOST - Employee Referrals.

Campus recruitments with the best engineering, technical and business schools.

Internal promotions, career development & succession planning.

6.2 The Benchmark Recruitment Process

Datamatics strictly follows the following predefined process so that lead time between
request and response is minimal and hit ratio is maximum.

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6.3 Delivery Process

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C
7. ase Studies:
7.1Time & Material
7.1(a) Computer Sciences Corporation(CSC)

Client: Computer Sciences Corporation (CSC)

CSC:
 Founded in 1959
 79,000 employees
 Operates in 80 countries
 $14.9 billion in FY07 revenue
 NYSE symbol: CSC

Datamatics Engagement
Datamatics is one of the preferred vendor for CSC’s contract staffing needs. Datamatics
supplies to CSC with highly skilled technical contractors to work for most of CSC’s
prestigious client projects which includes Banking & Finance, Agriculture, Life Sciences,
Helpdesk & Support and consulting business. In a period of just 9 months Datamatics has
been able to put maximum number of contractors among CSC locations.

Recruitment Infrastructure:
 20 Recruiters
 Geography Spread: Bangalore, Mumbai, Hyderabad, Chennai, Kolkata, Delhi
 Five Technical Panels (Java, Mainframe, SAP, Oracle, Siebel)
 Dedicated servers for Online Testing
 Highly skilled bench strength across technology verticals.

Business Case:
In 3 months time Datamatics headcount at CSC rose from 6 to 67. This has been done by
refining the recruitment process and by taking proactive steps in hiring highly skilled and
talented resource pool. Normal obstacles like “No Shows”, “Attritions” and process bypass
was brought down by 12% from 40% to 28%. Datamatics People Policy as a PCMM 5
organization played a major role in cutting down attrition rate drastically and making
recruiters more candidate friendly actually helped in combating “No Shows”. Resources are
provided with pre interview assistance to take care of their weaker areas, regular follow-up
to make them comfortable and travel & accommodation assistance if the resource is from
outstation before an interview. As a countermeasure and security Datamatics follows the

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policy of collecting academic and identification papers in original from the candidate and
does not forward any resume to clients unless those are collected.

As a typical case where CSC needed 30 Mainframe resources for its AT&T project. Time
frame to get all the resources was 3 weeks. The same exercise was repeated each time and
every time whenever there was any significant resource requirement from CSC.

Resource Break up:

Team Tech Sr
Size Lead Developers Developers
30 3 6 21

Selection Process:
CSC strictly follows a stringent selection mechanism which includes first hand resume
selection, telephonic interview and a Face 2 Face round.

CSC
Selection
Process Criteria
Step 1 Qualification ( Only
BE/Btech/MCA)
Skill Matrix: Matching The
Profile Short listing
Skills
Duplication Check
Repeater Check

Step 2 Technical Aptitude

Telephonic Interview
Attitude

Step 3 Aptitude Test ( Written)

Technical Competency
F2F Interview Test(Written)
Technical Interview
HR Round

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Datamatics Response
Week 1 Week 2 Week 3
Short listed Profiles Short listed Profiles Informed to
Day1 Sourcing Resume Sent to CSC Datamatics
CSC Evaluation and
Day2 Sourcing Resume Short listing Candidate Follow Up
CSC Evaluation and Logistics and Accommodation Arranged
Day3 Sourcing Resume Short listing for Outstation Candidates
Datamatics CSC Evaluation and Pre Interview assistance to candidates
Day4 Internal Screening Short listing from technical Panel
Datamatics CSC Evaluation and Pre Interview assistance to candidates
Day5 Internal Screening Short listing from technical Panel
Day6 F2F round for first 40 short listed profiles
Day7 F2F round for rest 40 short listed profiles

Final Outcome
Team Sr
Lead Developer Developer Total
Total Resume
Submitted 20 30 70 120
CSC Shortlisted
profiles 8 22 50 80
Final Selection 2 6 21 29
No of Open
Positions 3 6 21 30
Hit Ratio 66% 100% 100% 96%

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7.1(b) SAP Rollout

CLIENT: HLL
About the company
Hindustan Lever Limited (HLL), 51.6% subsidiary of Unilever Plc, is the largest FMCG
Company in the country, with a turnover of USD 2.5B. The company has a dominating
market share in most categories that it operates in such as toilet soaps, detergents,
skincare, hair care, color cosmetics, etc. It is also the leading player in food products such
as packaged tea, coffee, ice cream and other culinary products.

Business Process
HLL owns around 1300 brands with around 10000 product ranges, which it markets through
the chain of dealer/ retailers called RS (Redistribution Stockiest), who are catered from the
various C&FA network spanned throughout the country.
RS places the order through the portal and is supplied from the depots / Factories which are
the sales points. These products are sourced from the 2P and 3P vendors apart from the
own factories of HLL.

HLL operates through the COP (Central Order Processing) office in Chennai, which processes
the order received from the RS and also is responsible for the allocation of the stock, and
placing the sourcing projection to the factories.

Project Synopsis

The scope of this project is to meet the increasing needs of HLL by adopting an enhanced
and advanced technology based ERP to facilitate its process. HLL opted SAP to supplement
its older ERP package MFG-PRO.

According to the business and operations, HLL implemented SAP R/3 modules like SD, MM,
FI-CO, WMS, BIW, APO and SOLUTION MANAGER.

IBM/Datamatics carried out the implementation across all the Branches and Sales points,
namely Depots and Factories. The Customization and Configuration was done on the basis
of the previous ERP – MFG-PRO and care has been taken to fulfill the Business needs and
requirements of HLL.

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Software Platform for the project

SAP R/3 ECC 5.0 version

BIW 3.5 version

Roles and Responsibilities Handled

Roles

Extensive traveling to Client place for Rollout and Implementation activities of WMS
and Non -WMS depots including HHT operations in fully mechanized depots and
direct dispatch factories.

Involved in Pre Rollout cut over activities: Co-ordination of Data Migration,
adhering to the checklist activities before rollout as stipulated.

Coordinating rollout activities at the depot and factory level before Sign-off from
the Client.

Preparation of end-user manuals and Impart Training to super user’s and end users
at various levels.

Post rollout support and handholding at client’s place.

Responsibilities Handled.
Pre-Rollout Activities

Co-Ordination with backend team for Data migration.

Handling Rollout activities at depot and factories: Infrastructure Readiness,
resource readiness, warehouse compliance in terms of bin structuring etc., and
production compliance at factory level.

Participated in cut over planning activities for the GO-LIVE.

Involved in the UAT (User Acceptance Testing) along with the end-users for the
testing of various scenarios.

Coordinating with end-user to check the authentication of data migration for
Customer master, outstanding and material stock during blackout period.

Done the mock testing in the mock (Replica of Production Server) client before Go
Live.

Involved in complete co-ordination of WMS Depot activities including Mechanized
depot rollout.

Imparting end-user training at both depot level as well as the Factories.

Prepared user training documentation.

Post Rollout Activities

Extending support to end-user.

Handling day-to-day issues at client’s place and escalating to backend if necessary.

Setting up of Day –end activities to be carried out EOD, and co-ordination on the
same for follow-up.

Supporting the end-users in carrying out all warehouse related activities across
different HLL Warehouses in India.

Preparing post rollout WMS process flow charts, user-documentation in respective
warehouses.
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7 .2 Projects

7.2(a) Client: Mindtree Consulting

MindTree Consulting Limited is an international IT consulting company that was started in
1999. Currently headquartered in Bangalore, India, it has 3 development centers in India
and 15 offices spread across Asia, Europe and the United States. The company has more
than 4000 employees. MindTree crossed USD 100 million in revenues in April 2006; the
fastest Indian IT Company to achieve the target. MindTree is also the world's youngest
company to be assessed at both CMMi and P-CMM.

Project: WEBdynpro based Project Management tool integrating SAP

backend with a user-friendly Enterprise Portal

The Company needs a user-friendly enterprise portal, with some of SAP PS functionalities.
The portal should interact with SAP R/3 back end, to display and edit the functionalities and
thereby help the end user avoid R/3’s intricacies on direct log-on. The portal should have
the look and feel of MS Project. The data to be made available on the screen should be
sourced from SAP transactions. The Project Manager who logs into his homepage should be
able to access the data and edit it wherever applicable. Thereby he will be able to control
the resource allocation part of the project and observe its progress.

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Solution:
Based on the client’s requirements, Datamatics has developed a solution using
Webdynpro .The portal which will be displayed via a link in the customer internal
website will have all the data and interactions necessary for the client

• The data to be displayed and edited will be sourced from SAP back end Tables,
Structures and Functional Modules.
• The import and export fields in the Functional modules will be marked for all relevant
data and this will be utilized for front end data management.
• The front end will be developed with Webdynpro JAVA
• For fields with no existing Tables, temporary tables may be created to store data
• The GANTT chart will be displayed in the Webdynpro by hard coding it with the data
available on screen
• Screen level validations will be given to ensure the data that is being entered to the
back end will be error free. Upon encountering an error during updating, the whole
process will be terminated.
• Once a project is loaded in the front end the same will be locked out for editing in
the back end. It will be available for viewing though.

Benefits:

• A solution, which can be marketed as an integrated package, simplifying the various

functionalities of SAP PS and thereby minimizing effort spent on understanding them.
• The product can be linked to the company’s existing internal portal server.
• The project manager can control his projects by sitting anywhere in the world.
• Performance of the system improves, as the user doesn’t have to run heavy SAP
routines.
• Each and every transaction code needn’t be memorized by the user
• As the actual product is a portal, it will be accessible from anywhere in the world
through a URL.
• As the product is a stand alone it will increase the performance of the whole system
as it avoids direct logons.

Technology

SAP Netweaver 2004

• Enterprise Portal 6.0
• Web application Server 6.4
• Netweaver Developer Studio

SAP R/3 4.6C

• Project Systems

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8.2. (b) Client: Manugistics

Manugistics Group, Inc. (NASDAQ: MANU) is a leader in delivering innovative pricing and
supply chain software solutions. Today, more than 1,200 clients trust Manugistics to help
them reduce costs, increase revenues and enhance margins. The company provides
comprehensive solutions for supply chain management, service and parts management,
pricing and revenue optimization, and supplier relationship management. Its clients include
industry leaders such as AT&T, Amazon.com, BMW, Boeing, Caterpillar, Circuit City, Coca-
Cola Bottling, Continental Airlines, DaimlerChrysler, Diego, DuPont, Fairchild Semiconductor,
Ford Motor Company, General Electric, Harley-Davidson, Hewlett-Packard, Lockheed-Martin,
Nestle, Radio Shack, Unilever, and the United States Department of Defense.

Datamatics Engagement
Datamatics is associated with Manugistics for more than 3 years now. We have established
a dedicated Offshore India Development Center (IDC) for carrying out different product
development & support activities for Manugistics. Our engagement extends beyond a role of
“co-developer” also. We are the preferred Consulting, Implementation & Reselling partners
of Manugistics.

IDC Infrastructure
 Floor Space of more than 2000 sq. ft
 Seating Capacity of 80+ people

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Scope of Activities

1.Product Development
 Ver 7.x Networks Transportation Module

2. Maintenance
 Entire ver. 6.x Networks Supply Chain Suite

3. Testing
 Certification/Validation against standards
 Development Support / Bug Fixing
 Internationalization/Localization
 Interface building
 Version maintenance
 Porting Services (Windows to UNIX & UNIX to UNIX)

4.Customization Services
 Product specific customizations as per end-users requirements
 Maintenance of customization patches

The Benefits
 Availability of supply chain/ manufacturing domain knowledge
 Speedy ramp-up
 Technical consultants APICS certified
 24 X 7 operations facilitates faster response time
 Significant Cost Benefits as depicted in the diagram

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9. Datamatics Partial Client List

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