Parental Information

Pollywiggle Day Nursery is a safe haven a place where children feel safe, secure and happy at all times. Thats why we aim to create an environment which feels like a home from home; a warm and welcoming world a wonderful, safe place in which to both learn and to grow.

Our team We know that our children develop best when placed in a nurturing environment so we ensure our team is enthusiastic and highly motivated, working individually with each child to provide the highest level of quality child care. We have a high level of qualified staff (NVQ Level 3 & 4 in Child Care) with a range of experience and expertise. All staff complete rigorous personal checks during our selection process and work hard to increase their training and qualifications on an ongoing basis.

Total Care At Pollywiggle Day Nursery we provide a high quality of care for your child; you can rest assured that wherever you are or whatever you are doing that your little one is in our safe hands. Our staff are all highly qualified and our recruitment policy means we only recruit staff with a minimum of 2 years child care experience. We work hard as a staff team to ensure healthy and positive attitudes are promoted throughout each room within the nursery. From your first visit to Pollywiggle Day Nursery, you will be able to see that we go the extra mile to build partnership with our parents. Well work with you, ensuring that your child eases comfortably into nursery life and most important they have fun. In your settling period you are able to stay with your child during early visits, fazing nursery care in gently. We find this provides an important confidence boost for both children and parents and we see our children growing, learning and becoming more independent. On acceptance of a place, a key person will be assigned to your child. They will gently introduce your child into starting nursery life and co-ordinate a plan that meets their own individual needs. Your childs key person also provides a friendly face and a valuable first contact when you need information or want to talk through a problem or query.

Early Years Learning Throughout the nursery we plan using six key areas of learning. These are: Personal, social emotional development Communication language and literacy Problem solving, reasoning and numeracy Knowledge and understanding of the world Creative development Physical development All staff at the nursery are fully trained in the Early Years Foundation Stage and are skilled in using aspects of this whilst maintaining our creative approach to learning.

Our Rooms Our philosophy throughout the nursery is that all children develop at the own pace and as such, babies and children progress through our rooms when our staff and parents together feel they are ready to do so. We do have an age range attached to each of our rooms, however this is only used as a guideline and can be completely flexible to suit your childs own individual needs.

Wrigglers Babies to 1 year old and Jigglers Toddlers to 2 year old In Wrigglers baby room, your key-worker will ensure your babies needs are met in a quiet yet stimulating environment. Following the Early Years Foundation Stage curriculum, we include lots of messy play activities and age appropriate toys to feed your babies young imagination. To help your baby settle into nursery there is always plenty of time for lots of comforting cuddles. As your baby becomes more mobile and independent, they will flow naturally into Jigglers room where play is stimulating, aiming to work with your childs natural curiosity to discover new sounds, sights and experiences. We have a separate sleep room to ensure your little one has all the rest they need throughout the day. Our staff will work with you to ensure your childs sleep patterns at home are replicated as much as possible.

Wigglers 2 to 3 year old In Wigglers, your little one will be encouraged to take part in creative and imaginative play. All the children eat together to promote social mealtimes and here little conversations begin. Every day is a new experience with singing sessions, sand, water, collages, building and messy play just for starters! We continue to build upon your childs social skills and encourage independence in a relaxed, fun atmosphere. Your child will start to become aware of his/her peers and make new friends whilst developing skills such as counting, shapes and colours. Gigglers 3 to 5 year old Our Gigglers pre-school room promotes self choice and initiative as the equipment is easily identifiable and at child level. Activities take place each day which work towards the Early Years Learning Goals. Each child has a portfolio which keeps you informed of your little ones progress at nursery. Complimentary additional lessons are included such as French and Music, with all learning achieved through play. Our children learn and still have fun!

Outside Play Area Our nursery has its own secure outdoor play area full of activities. Our equipment has been specifically selected to offer children challenges, whilst being fun and entertaining. We make sure our outdoor space appeal to all the age ranges throughout the nursery. We have a large, sand area, wooden play equipment, and areas to insight their imagination such as our home corner. We also have a planting area for children to grow their own fruit, plants, herbs and vegetables.

Parental Involvement Pollywiggle Day Nursery works with parents to provide an open communication channel where staff and parents can work together for the good of each child. We recognise that by working together on developmental goals we can offer a cohesive approach to each childs experience. Parents are welcome to visit the nursery at any time, and your comments or highlighted areas for improvement are always appreciated. Each child will have their own personal file which will be continually updated with their progress. You will be free to look at this whenever you wish and discuss any elements with your childs key worker. Staff will provide full feedback to you after each session, where you will be able to ask any questions regarding the day to day care of your child. You will be able to see examples of arts and craft activities your child may have been involved in, see photos of them enjoying indoor and outdoor play or even get to eat some of the cooking or baking they produce!

Safety and Security At Pollywiggle Day Nursery the security and safety of our children is paramount. As such, we have implemented a number of policies, procedures and equipment to ensure the highest levels of safety and security are maintained at all times: Access into the nursery is on a staff admittance basis only. We have a gated complex with both an intercom system and security cameras. Staff will escort any visitors from the gate into the building and stay with them at all times. The nursery is fully equipped with CCTV cameras throughout which are monitored by staff at all times. A full fire alarm system is fitted throughout the building, with smoke detectors, fire doors, emergency lighting and escape routes highlighted. All radiators throughout the building, in areas where children will be present, are low heat radiators preventing any risk of burns. All childrens sinks are regulated to ensure the water is kept at an optimum temperature for them to wash their hands in. All staff members have undergone an enhanced police disclosure process and a rigorous selection process. Qualified first aiders will always be on duty. Any allergies or medical conditions are detailed on each childs file and fully communicated to the relevant staff members. Any medicine which needs to be administered will only be done so under the direction of the parent following professional medical advice. Child protection officers will ensure that our safeguarding policy is always adhered to. If children are to be collected by anyone other than the main parent/carer, a password system will be operated.

Meals and snacks Meal time is an important and enjoyable learning experience. For our babies it is a time for closeness and one-on-one attention, when eating becomes fun through exploring new flavours and textures. For older children, its a great time to learn about making healthy choices, taking turns and finding out how to be independent though always with the encouragement and support to match every childs own needs and requirements.

Throughout Pollywiggle Day Nursery we offer a range of snacks and meals which are based on a nutritious and balanced menu plan. All meals are prepared on site by our highly qualified nursery cook and uses organic and locally sourced ingredients where possible. We have healthy menus which rotate on a monthly basis with full recipes available for parents so that you can see exactly what your child will be eating. Any dietary requirements can be catered for and if your child does not like what is on the menu for a particular day, an alternative menu will be offered. Fruit and water will be accessible to our children at all times during their care on a free serve basis. Children will be also be given the opportunity to grow their own fruit, herbs and vegetables in the nursery garden, which will also be used in some of the meals and snacks they eat and help children to understand where their food comes from and how to make healthy choices.

Natural world At Pollywiggle Day Nursery we believe in helping children to understand the world around them and the impact we have on the environment. In our every day activities we aim to set a good example by following the principles of re-use, reduce and re-cycle where possible. We also have solar panels fitted which allow us to use natural resources to supply the majority of the energy we need to provide our childcare. We also actively encourage a range of animals, birds and mini-beasts into our nursery garden for children to explore and learn more about.

Nursery Opening Hours

Hours of opening are 7.00 am to 6.00 pm Monday to Friday. Children can be accepted from 7.00 am onwards and must be collected before 6.00 pm. Parents are required to strictly adhere to these times.

Nursery Schedule of Fees

Fees are inclusive of all relevant meals, snacks, drinks (not including formula milk), nappies, creams and wipes.

Hours/sessions
7.00am 6.00pm 7.00am 12.30pm

Babies
36.00

Toddlers/Pre-school
34.00

19.00

18.00

12.30pm to 6.00pm

19.00

18.00

Lunch (as extra add on to afternoon sessions)

5.00

5.00

Payment is due into the nursery account by standing order to clear by the 1 st of each month. The charge for late payment of fees is 20 per week per child. Any extra days or sessions must be paid for at the time of booking and 4 weeks written notice is required for cancellation. We charge a 5.00 administration fee per month to process childcare vouchers. We can only process 2 vouchers per invoice per month. We offer a variety of discount/part funded schemes please contact us to enquire whether your child could be eligible. Your child may be eligible for free child places for 3 to 5 year olds please ask a member of the management team for more details.

Terms and Conditions Enrolment

A non-refundable booking fee of 15.00 is required to register your child at the nursery. This fee also helps towards the cost of settling in sessions which ensures that your child has the best possible start at the nursery. A retainer fee of 50.00 is also required (can be paid in instalments) which will be refunded after your last months fees have cleared in our account, but forfeited if the place is not taken. These fees should be enclosed with the enrolment from.

Notice period
After receiving written confirmation from Pollywiggle Day Nursery of a place and sessions at the nursery, should you wish to amend either the start date or session details, 12 weeks written notice is required. Failure to give the required 12 weeks notice will result in the forfeit of the 50 retainer fee. We also require four weeks notice in writing of your intention to withdraw your child from the nursery or reduce the days they attend. If the required written notice is not given, the usual monthly fee will be charged and the 50 retainer will be forfeited. Verbal confirmation is not acceptable.

Absences
Please notify the nursery if your child is to be absent. There will be no refund for absenteeism or sickness.

Holidays
The nursery is open throughout the year except for statutory (Bank) holidays and approximately seven days at Christmas depending on which day Christmas day falls on. Exact dates of holidays are supplied to parents/carers in a calendar each year. If paying your childrens fees by cheque, post dated cheques are required prior to holidays. One weeks holiday pro rata may be taken free of charge in any one holiday year i.e. if your child attends five sessions each week they will be entitled to five free sessions in any one year. To qualify for this, Pollywiggle Day Nursery must be provided with four weeks written notice of the intended holiday.

Outings
Organised visits and trips may occur from time to time. We will inform parents in advance. The relevant consent form must be signed if parents wish their child to participate.

Sickness
Any child suffering from a rash, sore throat, discharge from the eyes or sickness and diarrhoea, should be kept at home until a doctor has certified that the symptoms have disappeared. The nursery reserves the right to refuse admission to any sick child. Should a child become sick at the nursery, every effort will be made to contact a parent or carer. Please ensure that you provide all contact details for during nursery hours. Pollywiggle Day Nursery reserves the right to escort a child to hospital in an emergency situation.

Medication
Should a child need medication, the relevant form must be completed by the parent or guardian and must be signed before the nursery may lawfully administer.

Collection of children Nursery staff MUST have prior notification if anyone other than the parent is to collect a child
in this instance a password system will be operated. Please note, we will not release a child to a minor (i.e. an individual under 16 years of age).

Clothing and personal property

Each child must be supplied with a full change of clothes all labelled with your childs name. Please dress your child in clothes suitable to get dirty. Please supply outside boots or shoes for outdoor play and slippers or soft shoes for indoor play. Children are not to bring jewellery, money, toys or other valuables to the nursery; nor are they to bring sweets, chocolate, chewing gum or sugary drinks.

Settling in period
We want your child to feel happy and safe at nursery so we would ask parents to take a positive attitude towards nursery care and to remember some children take longer than others to settle. After a reasonable period your child should have made friends and settled in to the routine within their room.

Childrens welfare
Pollywiggle Day Nursery reserves the right to contact health visitors, social workers, doctors or any other public authority if any cause for a childs welfare arises, such as being at possible risk from harm due to physical, sexual and emotional abuse or neglect. Your doctors details must be completed on your enrolment form. We also reserve the right to override confidentiality and discuss your childs details with an appropriate agency if a welfare concern was to be raised. However, we will make every effort to contact the parent in the first instance.

Parking
The nursery car park is for parents to drop off and pick up only. We also ask parents to be careful entering and leaving the nursery gates with their child/children, as the nursery is located on a main road.

Childs Information
Name child known by: ..........................................Birth Name....................................................................... Surname........................................Date of Birth......../........./.......Male/female........................................ Home Address.................................................................................................................................................. ............................................................................................Postcode............................................................... Telephone number....................................................Email.............................................................................. Child resides with (Parents full name)................................................................................................... ......... Parents Name.........................................................Occupation........................................................................ Parents Workplace.....................................................Telephone Number....................................................... Emergency contact tel no: ............................................................................................................................... Doctors name and address: ............................................................................................................................ .........................................................................Telephone Number.................................................................. Health Visitors name and address: .......................................................................................................................................................................... .........................................................................Telephone Number.................................................................. Immunisation Programme: *Diphtheria *Whooping Cough *MMR Yes/No Yes/No Yes/No *Tetanus *Whooping Cough *Polio Yes/No Yes/No Yes/No

Is your child on any long-term medications? .................................................................................................. If yes, please give details................................................................................................................................. Does your child have special dietary needs? Yes/No

If yes, please give details....................................................................................................................

Has your child experienced: A stay in hospital New baby House move Death of close relative Yes/No Yes/No Yes/No Yes/No

If there is any additional information which is relevant to our care of your child please attach a new sheet to this form providing details or speak to a member of the Pollywiggle Day Nursery management team. If any of the information you have provided changes, please remember to notify a member of the Pollywiggle Day Nursery management team.

Sessions Required
Please circle either am, pm or full (sessions) on the relevant days in the table below:

Monday
Am Pm Full Am

Tuesday
Pm Full

Wednesday
Am Pm Full Am

Thursday
Pm Full Am

Friday
Pm Full

Requested start date (Date & Month Required) ..................................................................................... Pollywiggle Day Nursery will endeavour to meet your individual requirements; however completion of this enrolment form does not guarantee a place for your child or the requested days. How did you hear about Pollywiggle Day Nursery/Holiday Clubs? ............................................................. .. I agree to be bound to Pollywiggle Day Nursery Ltd terms and conditions and accept their policies and procedures (copies available to read in management office). Parents Signature: ............................................................................... Parents Signature: ................................................................................ _____________________________________________________________________________________ Office use only: Registration fee paid Refundable retainer paid

Start date discussed with parent Invoice no

Plasters:
Children often acquire minor cuts and grazes from falling over or bumping into something whilst playing. As such, it is sometimes necessary to apply a plaster to the affected area. We request that you please sign below to authorise the staff at Pollywiggle Day Nursery to apply plasters to your child when required (only non latex plasters will be used). SIGNED.................................................................DATE......../......../........

Hospital admittance:
If an accident results in the need for your child to need medical attention at a hospital we will contact you immediately. However, if it is required for us to transport your child to hospital, i.e. it would be quicker for us to do so, or you are not available immediately, due to child legislation we would only be able to transport your child with prior with prior parental permission. Can you please sign below if you wish to authorise the staff at Pollywiggle Day Nursery to transport your child to hospital in an emergency situation if this is your preferred option. I wish / Do not wish staff at Pollywiggle Day Nursery to be able to transport my child to hospital in an emergency if required. SIGNED.................................................................................DATE........../........../.........

Non Prescription Medication:

Children may require minor medical attention for day to day ailments which could be eased with non prescribed medication e.g. nappy rash nappy cream, teething Calpol or teething gel. If we feel your child may need this level of attention we will contact you to see if you wish us to administer medication on your behalf. Due to child legislation, however, staff members at Pollywiggle Day Nursery are not permitted to administer this type of medication, without prior parental permission. Can you please sign below if you wish to authorise the staff at Pollywiggle Day Nursery to administer minor non prescription medications on your behalf, if necessary. I wish / Do not wish staff at Pollywiggle Day Nursery to administer minor medication (only after asking again for your permission on the occasion) when required. SIGNED.................................................................................DATE........../........../.........

Sun Cream:
When the weather is warm we ask that you provide a labelled hat and a tube of sun cream for us to apply before outside play. We request that you please sign below to authorise the staff at Pollywiggle Day Nursery to apply sun cream to your child when required. SIGNED........................................................................DATE......./......../........

Photographs:
Due to changes in legislation we now require parental consent for any photographs taken in nursery of your child. We at Pollywiggle Day Nursery recognise the value of this policy; therefore we request your consent to take photographs which may be used for example, for the purpose of demonstrating an activity, advertisements for the nursery or on the nursery website. We request that you please sign below to authorise the staff (or any other relevant body) at Pollywiggle Day Nursery to take photos of your child as required. SIGNED...........................................................................DATE....../......../........

Outings:
There may be occasions when we arrange outings for the children at Pollywiggle Day Nursery; not only on walks to the park, for example, but day trips are also a possibility. Sufficient notice would be given for any organised day trips, but obviously trips to the park may be unplanned so we need to have your permission in advance. We request you please sign below to authorise the staff at Pollywiggle Day Nursery to take your child off the nursery premises for outings. I wish / Do not wish staff at Pollywiggle Day Nursery to take my child of the premises for the purpose of day trips as required. SIGNED.................................................................................DATE........../........../.........

Role Play /Activities:

The role-play and activities that we do at Pollywiggle Day Nursery are extremely wide-ranging; some examples of role-play could include a shop, hospital, hairdresser, post office, school, fire station, vet etc. We request that you please sign below to authorise the staff at Pollywiggle Day Nursery to allow your child to participate in role-play/activities. I wish / Do not wish staff at Pollywiggle Day Nursery to allow my child to participate in roleplay / activities as required. SIGNED.................................................................................DATE........../........../.........

Clothing:
Due to child legislation, staff members at Pollywiggle Day Nursery are not permitted to remove any items of clothing from your child during warm weather, if necessary, without parental permission. We request that you please sign below to authorise the staff at Pollywiggle Day Nursery to remove items of clothing during the warmer weather, if necessary. I wish / Do not wish staff at Pollywiggle Day Nursery to remove any items of clothing, if necessary, during the warmer weather. SIGNED.................................................................................DATE........../........../.........