5/1/2012 Processes Statistics

Daily Runbook Statistics

Process Name Sales_Reports_Daily 1:00 p.m. Ashland Pick Release DeSoto Pick Release Dubuque Pick Release Groveport Pick Release Gahanna Pick Release Norcross Pick Release Ryerson Pick Release 9:00 p.m. Ashland Pick Release DeSoto Pick Release Dubuque Pick Release Groveport Pick Release Gahanna Pick Release Norcross Pick Release Ryerson Pick Release 7:00 p.m. Ship Confirm Interface Trip Stop Tap Process Closed Tap Process Closed Planning Data Collection APS ASCP/GOP APS ASCP Plan Backorders_US Backorders_CAN Revenue Rec_CAN Revenue Rec_US Revenue Rec_LARGEORDERS Auto Invoice_CAN Auto Invoice_US Auto Receipts CAN Auto Receipts US IIB Comp CAN IIB Comp US Auto Credit Process

Organization CSOM CSOM CSOM CSOM CSOM CSOM CSOM CSOM CSOM CSOM CSOM CSOM CSOM CSOM CSOM CSOM CSOM SMART SMART SUPPLY CHAIN SUPPLY CHAIN CSOM CSOM Finance Finance Finance Finance Finance Finance Finance Finance Finance CSOM

Start Time Target 2:15 AM 1:00 PM 1:00 PM 1:00 PM 1:00 PM 1:00 PM 1:00 PM 1:00 PM 9:00 PM 9:00 PM 9:00 PM 9:00 PM 9:00 PM 9:00 PM 9:00 PM 7:00 PM 9:30 PM 9:00 PM 11:45 PM

End Time Target 2:30 AM 2:00 PM 2:00 PM 2:00 PM 2:00 PM 2:00 PM 2:00 PM 2:00 PM 10:00 PM 10:00 PM 10:00 PM 10:00 PM 10:00 PM 10:00 PM 10:00 PM 10:30 PM 11:00 PM 10:00 PM

Start Time Actual 4:00 AM 10:04 PM 10:04 PM 10:04 PM 10:04 PM 10:04 PM 10:04 PM 9:58 PM 1:35 PM 1:35 PM 1:35 PM 1:35 PM 1:35 PM 1:35 PM 1:26 PM 9:00 PM 8:17 PM 9:00 PM 11:45 PM

End Time Actual 4:06 AM 10:15 PM 10:07 PM 10:29 PM 10:09 PM 10:21 PM 10:05 PM 10:02 PM 1:41 PM 1:38 PM 1:57 PM 1:54 PM 1:50 PM 1:37 PM 1:34 PM 8:56 PM 8:54 PM 9:15 PM 11:57 PM

Elapsed Time 0:06 0:11 0:03 0:25 0:05 0:17 0:01 0:04 0:06 0:03 0:22 0:19 0:15 0:02 0:08 23:56 0:37 0:15

Elapsed Time April 0:12 0:08 0:13 0:18 0:12 0:14 0:03 0:13 0:12 0:18 0:13 0:14 0:20 0:08 0:22 2:30 0:30 0:27

Status

Comments

ERROR WARNING RUNNING PENDING RESTART Condition Wait

TAP_PROCESS_CLOSED runs twice daily

11:30 PM 2:00 AM 12:30 AM 1:30 AM 12:05 AM 12:15 AM 1:30 AM 12:45 AM 12:30 AM 1:00 AM 2:00 AM 1:15 AM 2:00 AM 2:30 AM

2:00 AM 3:00 AM 1:30 AM 2:00 AM 12:30 AM 12:30 AM 2:00 AM 1:00 AM 1:30 AM 1:30 AM 2:30 AM 2:15 AM 2:30 AM 3:30 AM

11:30 PM 2:12 AM 12:30 AM 2:45 AM 12:07 AM 12:07 AM 1:03 AM 12:11 AM 12:48 AM 12:19 AM 1:03 AM 1:02 AM 1:03 AM 2:38 AM

2:11 AM 2:45 AM 12:55 AM 3:09 AM 12:10 AM 12:48 AM 1:40 AM 12:18 AM 1:02 AM 12:24 AM 1:11 AM 1:03 AM 1:05 AM 2:48 AM

2:41 0:33 0:25 0:24 0:03 0:41 0:37 0:07 0:14 0:05 0:08 0:01 0:02 0:10

1:17 0:05 0:30 - 0:45 0:19 0:03 0:20 0:02 0:05 0:40 - 1:00 0:10 - 0:15 0:30 - 0:40 0:30 0:50-1:15 4:00

Process Name Rev Rec for COGS_CAN Rev Rec for COGS_US Canada Inbound EDI PO Canada Outbound EDI Invoices US Inbound EDI PO US Outbound EDI Invoices
PURCHASE_ORDER_ACK CANADA_OUTBOUND_EDI_PO_ACK US_OUTBOUND_EDI_PO_ACK_NO_POST CANADA_OUTBOUND_EDI_PO_ACK_NO US_OUTBOUND_EDI_PO_ACK

Organization Finance Finance CSOM CSOM CSOM CSOM CSOM CSOM CSOM CSOM Finance Finance CSOM CSOM Finance Finance EDW EDW EDW EDW EDW EDW EDW

Start Time Target 12:10 AM 12:05 AM 6:30 AM 2:30 AM 5:30 AM 3:00 AM 4:00 AM 4:00 AM 4:30 PM 4:30 PM 12:15 AM 1:00 AM 2:30 AM 2:30 AM 1:00 AM 2:30 AM 1:15 AM 1:15 AM 2:30 AM 6:30 AM 6:30 AM 6:30 AM 9:00 AM

End Time Target 12:00 AM 12:20 AM 6:40 AM 3:00 AM 6:30 AM 5:00 AM 5:15 AM 5:30 AM 7:20 PM 5:15 PM 12:30 AM 2:00 AM 3:00 AM 4:00 AM 2:30 AM 3:30 AM 2:30 AM 3:00 AM 6:30 AM 8:45 AM 9:00 AM 7:30 AM 12:00 PM

Start Time Actual 12:15 AM 12:06 AM 6:30 AM 1:18 AM 5:30 AM 2:00 AM 4:10 AM 4:10 AM 4:37 PM 4:37 PM 12:19 AM 1:03 AM 2:00 AM 2:00 AM 1:02 AM 1:06 AM 1:07 AM 1:59 AM 1:32 AM 2:08 AM 3:00 AM 2:08 AM NA

End Time Actual 12:15 AM 12:14 AM 6:34 AM 1:36 AM 5:50 AM 3:17 AM 4:45 AM 5:28 AM 5:06 PM 6:00 PM 12:39 AM 1:59 AM 2:09 AM 2:30 AM 1:06 AM 2:05 AM 1:32 AM 2:04 AM 2:07 AM 3:07 AM 5:28 AM 2:10 AM NA

Elapsed Time 0:00 0:08 0:04 0:18 0:20 1:17 0:35 1:18 0:29 1:23 0:20 0:56 0:09 0:30 0:04 0:59 0:25 0:05 0:35 0:59 2:28 0:02 0:00

Elapsed Time April 0:02 0:05 0:15 0:17 0:15 2:30 0:52 1:00 0:50 1:12 0:46 3:04 0:33 0:42 0:37 2:13 2:09 1:00 1:48 3:18 4:26 0:04 18:00

Status

Comments

Credit Cards_CAN Credit Cards_US MHE Invoice Print_CAN MHE Invoice Print_US Royalty_CAN Royalty_US EDW
EDWSTGWH_LOAD_ERP_STAGE EDWSTGWH_LOAD_ERP_STAGE_GL EDWSTGWH_LOAD_STAGE_ODS EDW_DAILY_EDWDWH_INCR_LOAD EDW_DAILY_REPORTS EDW_DAILY_NON_REPORTING EDW_WEEKLY_REPORTS (Saturday Only)

Runs only on Saturdays

Processes Related Data Statistics Vendor Maint. 3:00 PM Vendor New Records_US Process Name Ashland WHS 260-58 1:00 PM 9:00 PM Daily Total DeSoto WHS 258-65 1:00 PM 9:00 PM Daily Total Dubuque 263-45 1:00 PM 9:00 PM Daily Total Groveport WHS 264-15 1:00 PM 9:00 PM Daily Total Gahanna WHS 259-95 1:00 PM 9:00 PM Daily Total Norcross 261-30 1:00 PM 9:00 PM Daily Total Ryerson 64-88 1:00 PM 9:00 PM Daily Total

Updated 5 Statistics MHETIBCOPICKEXTRACT Orders Lines 392 1577 252 811 644 2388 MHETIBCOPICKEXTRACT Orders Lines 137 1863 88 816 225 2679 MHETIBCOPICKEXTRACT Orders Lines 475 1936 597 3205 1072 5141 MHETIBCOPICKEXTRACT Orders Lines 353 957 229 1275 582 2232 MHETIBCOPICKEXTRACT Orders Lines 709 2624 961 2791 1670 5415 MHETIBCOPICKEXTRACT Orders Lines 8 16 8 23 16 Orders 146 188 334 39 Lines 520 1014 1534 MHETIBCOPICKEXTRACT

Inserted 0

IMDS - MMPDC680 Orders Lines 403 1438 251 749 654 2187 IMDS - MMPDC180 Orders Lines 136 635 87 421 223 1056 IMDS - MMPDC380 Orders Lines 476 1833 598 2431 1074 4264 IMDS - MMPDC480 Orders Lines 363 1036 230 695 593 1731 IMDS - MMPDC080 Orders Lines 806 2025 968 2393 1774 4418 IMDS - MMPDC880 Orders Lines 7 10 7 14 14 Orders 145 193 338 24 Lines 281 736 1017 IMDS - MMPDC780

Interface Trip Stop 8:00 p.m. Backorders_CAN Backorders_US CAN Auto Invoice Invoices Credit Debit USA Auto Invoice Invoices Credit Debit CAN Credit Cards Receipts Remittance USA Credit Cards Receipts Remittance CAN Royalty USA Royalty 21 18 809 819 2119 24216 $2,623.20 $1,364.74 $397,755.67 $388,983.37 3305 4,233,052.91 530 2,048,963.94 13 395.15 171 30 0 640,793.76 157,571.08 0.00 1022 Lines processed Errors -27 15440 Lines processed Errors 13 -132282

Process Name 7:00 AM Ashland Pick Release DeSoto Pick Release Dubuque Pick Release Groveport Pick Release Gahanna Pick Release Norcross Pick Release Whitby Pick Release Process Name Ashland WHS 260-58 7:30 AM Daily Total DeSoto WHS 258-65 7:30 AM Daily Total Dubuque 263-45 7:30 AM Daily Total Groveport WHS 264-15 7:30 AM Daily Total Gahanna WHS 259-95 7:30 AM Daily Total Norcross 261-30 7:30 AM Daily Total Whitby 64-88 7:30 AM Daily Total

Organization CSOM CSOM CSOM CSOM CSOM CSOM CSOM

Start Time 8:01 AM 8:01 AM 8:01 AM 8:01 AM 8:01 AM 8:01 AM 7:53 AM

End Time 8:06 AM 8:08 AM 8:07 AM 8:04 AM 8:05 AM 8:03 AM 7:59 AM

Execution Time 0:05 0:07 0:06 0:03 0:04 0:02 0:06

Statistics MHETIBCOPICKEXTRACT Orders Lines 31 530 31 530 MHETIBCOPICKEXTRACT Orders Lines 71 409 71 409 MHETIBCOPICKEXTRACT Orders Lines 22 373 22 373 MHETIBCOPICKEXTRACT Orders Lines 29 227 29 227 MHETIBCOPICKEXTRACT Orders Lines 180 730 180 730 MHETIBCOPICKEXTRACT Orders Lines 2 9 2 Orders 7 7 9 Lines 44 44 MHETIBCOPICKEXTRACT

IMDS - MMPDC680 Orders Lines 30 438 30 438 IMDS - MMPDC180 Orders Lines 86 957 86 957 IMDS - MMPDC380 Orders Lines 21 318 21 318 IMDS - MMPDC480 Orders Lines 28 141 28 141 IMDS - MMPDC080 Orders Lines 179 498 179 498 IMDS - MMPDC880 Orders Lines 1 1 1 Orders 6 6 1 Lines 11 11 IMDS - MMPDC780

April Execution Time 0:07 0:12 0:12 0:08 0:10 0:03 0:10

Status Additional Comments

Production Support Comments

ERROR RUNNING PENDING RESTART

PENDING RESTART

DISTRIBUTION PROCESSING DESCRIPTION

Scheduling-Gahanna Label Job-Gahanna Shipment Confirmation Gahanna IMDS Database Files Open Gahanna Scheduling- Desoto Label Job- Desoto Shipment Confirmation Desoto IMDS Database Files Open Desoto Scheduling - Dubuque Label Job - Dubuque Shipment Confirmation Dubuque IMDS Database Files Open Dubuque Scheduling- Groveport Label Job Groveport Shipment Confirmation - Groveport IMDS Database Files Open Groveport Scheduling- Ashland Label Job Ashland Shipment Confirmation - Ashland IMDS Database Files Open Ashland Scheduling Canada - Ryerson Label Job Canada - Ryerson Shipment Confirmation - Canada - Ryerson IMDS Database Files Open Canada - Ryerson Scheduling--Norcross Label JobNorcross Shipment Confirmation--Norcross IMDS Database Files Open--Norcross
Description

JOB
MMPSC001 MMPSH002 * MMPSH001 MMPDC032 MMPSC101 MMPSH102 * MMPSH101 MMPDC132 MMPSC301 MMPSH302 * MMPSH301 MMPDC332 MMPSC401 MMPSH402 * MMPSH401 MMPDC432 MMPSC601 MMPSH602 * MMPSH601 MMPDC632 MMPSC701 MMPSH702 * MMPSH701 MMPDC732 MMPSC801 MMPSH802 * MMPSH801 MMPDC832
Gahanna (0) Label Counts

TARGET
2345 0100 0130 0200 2200 2215 0200 0300 0115 0145 0230 0300 2345 0100 0130 0200 2345 0100 0130 0200 2330 2345 0130 0200 2345 0100 0130 0200
Desoto (1) Label Counts

START
2345 2350 0103 0143 2211 2213 0102 0232 2345 2350 0103 0232 2345 2347 0102 0119 2345 2348 0102 0122 2330 2331 0102 0122 2345 2347 0102 0109
Dubuque (3) Label Counts

END
2350 2356 0105 0144 2213 2217 0103 0232 2349 2354 0104 0233 2347 2351 0103 0119 2348 2352 0104 0122 2331 2334 0103 0122 2346 2349 0102 0109
Groveport (4) Label Counts

TOTALS

8042

2554

3038

2079

Ashland (6) Label Counts

Whitby (7) Label Counts

Norcross (8) Label Counts

2992

960

57

5/1/2012

MSS Runbook

Process Name MHECOSTLAYERCSTUPDATE MHECOSTLAYERCSTUPDATE MHECOSTLAYERCSTUPDATE MHECOSTLAYERCSTUPDATE MHECOSTLAYERCSTUPDATE MHEMSSJRNLXFERTOGL MHEMSSJRNLXFERTOGL MHEMSSJRNLXFERTOGL MHEMSSJRNLXFERTOGL MHEMSSPPRCOST Mhemss Vendor Submit Process MHEMSS_V2V_SUBMIT_BATCH MHEMSSVTVRCTSINB MHEMSSVTVOPENPOEXTRACT

Organization SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN

Start Time Target 10:00 12:00 14:00 18:00 22:00 11:00 13:00 15:00 19:00 22:00

Start Time 10:00 12:00 14:00 18:00 22:00 11:00 13:00 15:00 19:00 9:33 PM

End Time Target

SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN

22:00

10:00 PM 10:02 PM 2:00 AM

2:00

Mhemss Order and Component Order Schedule to Vendor 12:30 AM 7:00 AM Mhemss Order and Component Order Schedule to Vendor (Weekly) 4:00:00 PM (Saturday) 7:00 AM (Monday) MHEMSSORDSCHD_GLENCOE SUPPLY CHAIN 12:30 AM MHEMSSORDSCHD_CTB SUPPLY CHAIN 12:47 AM MHEMSSORDSCHD_MACMILLAN SUPPLY CHAIN 1:01 AM MHEMSSORDSCHD_MHHE SUPPLY CHAIN 1:23 AM MHEMSSORDSCHD_MHP SUPPLY CHAIN 1:47 AM MHEMSSORDSCHD_MHCAN SUPPLY CHAIN NA MHEMSSCOMPSCHD_GLENCOE MHEMSSCOMPSCHD_CTB MHEMSSCOMPSCHD_MACMILLAN MHEMSSCOMPSCHD_MHCAN MHEMSSCOMPSCHD_MHHE MHEMSSCOMPSCHD_MHP SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN SUPPLY CHAIN 2:05 AM 2:29 AM 2:54 AM NA 3:19 AM 3:44 AM 7:00 AM 7:00 AM (Mon) 4:10 AM 4:12 AM 4:15 AM 4:17 AM

MHEMSS Non-Book Kit Order Schedule To Vendor 3:00 AM MHEMSS Non-Book Kit Order Schedule To Vendor (Weekly) :00 AM (Sat) 5 MHEMSSSOMNBKORDSCHD_CTB SUPPLY CHAIN MHEMSSSOMNBKORDSCHD_GLENCOE SUPPLY CHAIN MHEMSSSOMNBKORDSCHD_MHHE SUPPLY CHAIN MHEMSSSOMNBKORDSCHD_MHP SUPPLY CHAIN

MHEMSSSOMNBKORDSCHD_MACMILLAN SUPPLY CHAIN MHEMSSSOMNBKORDSCHD_MHCAN SUPPLY CHAIN MHEMSSINVCINBOUND MHEMSSITEMPARTSPOOUTBOUND SUPPLY CHAIN SUPPLY CHAIN

4:20 AM NA 11:00 PM 11:30 PM

End Time 10:05 AM 12:05 PM 2:05 PM 6:06 PM 10:05 PM 11:00 13:00 15:00 19:00 9:33 PM

Execution Time 10:05 12:05 14:05 18:06 22:05 11:00 13:00 15:00 19:00 21:33

Execution Time in April 0:10 0:10 0:10 0:10 0:10 0:02 0:02 0:02 0:02 0:00

Production Support
Status Additional Comments Comments

10:01 PM 10:02 PM 2:01 AM

22:01 22:02 2:01

0:01 0:00 0:03

0 AM (Monday) 12:46 AM 1:01 AM 1:23 AM 1:46 AM 2:05 AM NA 2:29 AM 2:54 AM 3:18 AM NA 3:44 AM 4:09 AM 0:46 1:01 1:23 1:46 2:05 0:00 2:29 2:54 3:18 0:00 3:44 4:09 0:36 0:04 0:45 0:40 0:40 0:03 0:11 0:03 0:20 0:10 0:10 0:07

00 AM (Mon) 4:12 AM 4:15 AM 4:17 AM 4:19 AM 4:12 4:15 4:17 4:19 0:03 0:03 0:04 0:03

4:21 AM NA 11:00 PM 11:30 PM

4:21 0:00 23:00 23:30

0:04 0:03 0:00 0:01

MIDS AVAILABILITY
SYSTEM JOB NAME MIDS Files Open (if BA110018 has not run BA110018 by 0730, email Roger Garrison, Diane Soulier, and Dian Praither the status) MIDS Weekly - Start MIDSWKLY MIDS Weekly End MIDSEOW MIDS Monthly Start (check 4/5 Calendar MIDSMNTH provided by User) MIDS Monthly End MIDSEOM TARGET 0700 ACTUAL 0534

1800 2300 2100 0200

NA NA NA NA

Status
Critical Path Issues No issue

5/1/2012

Weekend Outages Oracle - PROD Mainframe IMDS Mainframe Other Other Weekend Activity User

Start of Outage Date and Time End of Outage Date and Time

System

Date and Time Needed

Order files from Oracle to IMDS Ashland - MMPDC680 DeSoto - MMPDC180 Dubuque - MMPDC380 Groveport - MMPDC480 Gahanna - MMPDC080 Norcross - MMPDC880 Ryerson - MMPDC780 Warehouse Forms Ashland - MMPSH602 DeSoto - MMPSH102 Dubuque - MMPSH302 Groveport - MMPSH402 Gahanna - MMPSH002 Norcross - MMPSH802 Ryerson - MMPSH702 Sales_Report_Daily Invoice Totals - Auto Invoice CAN Auto Invoice Invoices Credit Debit USA Auto Invoice Invoices Credit

Received in time for IMDS Yes Yes Yes Yes Yes Yes Yes Complete Yes Yes Yes Yes Yes Yes Yes

Time Received or Estimated Time 2219 2211 2233 2215 2227 2210 2208 Time Complete or Estimate Time 2352 2217 2354 2351 2356 2349 2334 4:06 AM

171 30 0 3305 530

640,793.76 157,571.08 0.00 4,233,052.91 2,048,963.94

Debit Complete Yes Yes Complete Yes Yes Will Complete by 9:00 AM Yes Will Complete by 7:00 AM Yes

13

395.15 Time Complete or Estimate Time 2:09 AM 2:30 AM Time Complete or Estimate Time 3:17 AM 1:26 AM Time Complete or Estimate Time 3:07 hrs Time Complete or Estimate Time 6:30 AM

MHE Invoice Print_CAN MHE Invoice Print_US

EDI Invoices US EDI Invoices CAN EDW Updates

Advance Royalty Updates

Comments

Yes No

Comments

Comments

Comments

Comments

Comments

As per IR#2865499, the following jobs have been set up for tonight: Issues: Mainframe

Appworx

CA016146 SCHID=142 21:00 As per IR# 2864620, the job CA016129 (schid=052) has been scheduled for tonigh CA016129 SCHID=214 dependent on CA016102 CA016129 SCHID=105 dependent on CB016825 CA016129 SCHID=110 dependent on CA016959 CA016129 SCHID=118 dependent on CA016968 The job The job MHE_ERP_TO_SFDC_ACCT_REL under the chain MHE_TERR_CHAIN is long CA016129 SCHID=006 dependent on EDI_GIS_INBOUND_INGRAM_GET in theCB016170 support.IR#2864736 CA016129 SCHID=007 dependent on The job MHE_VALIDATE_EDI_POI under chain EDI_GIS_INBOUND_PROCESS had CA016264 CA016129 PROD at 09:11 dependent on CA016287 SCHID=100 hrs. Deleted the chain aborted inCANADA_INBOUND_EDI_PO The job had aborted at 09:31 at 10:12 hrs so as the job as per supporthrs.Deleted the job EDI_GIS_INBOUND_850_820_BKT under as per support at 09:46 hrs to continue to continue with the chain.IR#2864836 the chain EDI_GIS_INBOUND_PROCESS with the chain. IR#2864852 has aborted in prod at 12:11 hrs. Deleted as per support at 12:37 hrs. IR#2865207

Advance Royalty

No issue

Other Remedy Ticket # 2864736 2864836 2864852 2865207 Job/Module Name MHE_ERP_TO_SFDC_ACCT_REL EDI_GIS_INBOUND_INGRAM_GET MHE_VALIDATE_EDI_POI EDI_GIS_INBOUND_850_820_BKT Time Failed Delayed 9:11 9:31 12:11

ve been set up for tonight:

chid=052) has been scheduled for tonight at 22:30 hrs. A016102 B016825 A016959 A016968 nder the chain MHE_TERR_CHAIN is long running.Informed B016170 A016264 CA016287

Error Code Long running Aborted Aborted Aborted

Resolution/Status Informed support Deleted the job as per support Deleted the job as per support Deleted the job as per support

Issues: Mainframe

The job MMPDC006 had abend at STEP020 with CC=U0004 at 01:34 hrs. As per restart instructions resubmitted the job at failed step and it completed successfully. IR#2866085 The job MMPDC086 had abend at STEP035 ftp step with CC=2845 at 2:07 hrs. As per restart instructions we could find the ftp se

Submitted manual ITS jobs for(req following delivery id's: The job WSHINTERFACES_US the id 64382848,64382601,64381952,64361650,64385780 obtained from the output of TRIP_STOP_CHECK 56537517) under the chain under the SHIP_CONFIRM_PROCESS SHIP_CONFIRM_PROCESS aborted in CSTRAIVR_TRANS_YORK_PRESS prod at 20:46 hrs. Ashad aborted with EDWUNITSREVLOAD per support at req id hrs . job at deleted the As per 20:54 deleted the 21:30 56543174 , notes CSTRAIVR_CAN_PRINTCO with req id hrs.IR#2865995. job. IR# 2866003. MHE_BACKORDER_CANCELLATION_CAN with req id 56538351 had completed with warning at 21:51 56543171 support deleted the job to continue. IR# 2866007. hrs.As per and CSTRAIVR_BOWNE_LTD Appworx with req id 56543172 under chain The job INVENTORY_VALUES_REPORT_CAN Job EDI_GIS_INBOUND_GENERIC_GET under chain EDI_GIS_INBOUND_PROCESS had aborted at EDI_GIS_INBOUND_EDI_PROCESS hrs. had aborted with signal 11 at 00:21 3:16 hrs. As per support deleted the job. IR # 2866105 . under chain As per instruction resubmitted the job at EDI_GIS_INBOUND_PROCESS had 00:26 hrs. Job completed successfully. aborted in PROD at 04:37hrs. Informed IR # 2866080 EDI Team and deleted as per Advance Royalty them.IR#2866173

Other Remedy Ticket # Job/Module Name Time Failed Error Code 2865995 WSHINTERFACES_US 20:46 Aborted 2866003 EDWUNITSREVLOAD 21:30 Aborted 2866007 MHE_BACKORDER_CANCELLATION_CAN 21:51 Warning CSTRAIVR_TRANS_YORK_PRESS,CSTRAIVR_CAN_PRINTCO,CSTRAIVR_BOWNE_LTD 2866080 0:21 Aborted 2866085 MMPDC006 1:34 U004 2866091 MMPDC086 2:07 2845 2866105 EDI_GIS_INBOUND_GENERIC_GET 3:16 Aborted 2866173 EDI_GIS_INBOUND_EDI_PROCESS 4:37 Aborted Resolution/Status As per support deleted the job As per notes deleted the job As per support deleted the job Resubmitted and completed Resubmitted and completed Resubmitted and completed Deleted as per support Deleted as per support

Pending Restarted not complete Completed Skipped Job Continued schedule

APS ASCP/GOP Start MSCPDP End MSCPDC APS ASCP Plan Start MHEMSCDPO End MHEMSCIABCU

Start Time 11:30 PM 12:13 AM Start Time 2:12 AM 2:41 AM

End Time 12:13 AM 2:11 AM End Time 2:12 AM 2:45 AM

RYERSON Transactions Credit Memo 8 9 13 2938.08 134126.8 20506.2 Invoice Amount Transactions Invoices 60 58 53 405757.7 189425.5 45610.56 Invoice Amount Transactions Invoice Amount Debit Memo's 0 0 0 0 0 0

Totals: 30 157,571.08 171 640,793.76 0 0.00

USA Transactions Credit Memo 19 33 55 33 28 115 43 37 51 35 5 14 10 47 5 Invoice Amount Transactions Invoices 68318.26 181649.5 256311.04 124558.65 9171.84 108793.2 205157.91 82963.11 451346.04 31515.8 123788 47219.95 286269.25 71659.88 241.51 151 165 116 353 835 132 100 278 163 109 0 104 100 335 364 288250.2 313604 317688.6 166652.03 37674.27 256269.98 313025.22 813527.42 551139.31 201639.87 0 528076.82 226865.69 187564.21 31075.29 Invoice Amount Transactions Invoice Amount Debit Memo's 0 4 0 0 0 3 0 0 0 0 0 2 1 3 0 0 9.36 0 0 0 0 0 0 0 0 0 29.38 26.07 330.34 0

Totals: 530 2,048,963.94 3305 4,233,052.91 13 395.15

30 0 #REF! #REF! #REF! 3305 530 13

### 0.00 #REF! #REF! #REF! ### ### 395.15

Trip Stop 8:00 p.m. 1 6 12 10 8 1 6 7 6 4 4 6 5 5 312 331 276 15 7

1022

MH EDUCATION (MHE) Global Technology Project (GTP) No issues Global Data Warehouse (GDW) EDW Daily Load completed at 03:07 hrs. Legacy Systems - Distribution (IMDS), Manufacturing and (MIDS) Online Systems are available.

Calendar Schedule Freq. Run Disaster Recovery Report Async Daily Vendor Asynchronous InterfaceDaily

Schedule Mon - Sun Mon - Fri

Start Time Target 05:00 PM 06:00 PM

End Time Target 05:00 PM 08:00 PM

IPUB Asynchronous Interface (Include Interface Load and Reports) Daily

Mon - Fri

06:00 PM

08:00 PM

Primis Asynchronous Interface Daily

Mon - Fri

06:30 PM

08:30 PM

Daily Payables Asynchronous (Includes Daily Ledger, US AP, Canadian AP & Daily Reports) Daily Process Unmatched Sales Daily

Mon - Fri Mon - Fri Mon - Sat Tue - Sun Mon - Sat Tue - Sat

06:30 PM 10:00 PM 11:30 PM 12:01 AM 01:30 AM 02:00 AM

06:45 PM 11:00 PM 01:00 AM 01:30 AM 03:00 AM 03:30 AM

BOM Asynchronous Interface (11PM ) Daily BOM Asynchronous Interface (midnight) Daily Item Master Asynchronous Interface Daily Item Detail Asynchronous Interface Daily Combined Asynchronous Sales Interface (Weekdays) (Includes US Sales, Canadian Sales and Calc Only Cycle) Daily MH Employee Asynchronous Interface Daily

Mon - Sun Mon - Fri

02:00 AM 6:30 AM 01:00 AM

06:15 AM 8:30 AM 02:00 AM

MH Employee Asynchronous Interface (Sun after midnight) Daily Mon MONTHLY BOH Asynchronous Interface (1st Monday of each 1st Monday Monthly Month) Royalty Period Close (Run Once) (Includes Close Period, US AP, Canadian AP, Period Close Reports, Kinkos and Doculynx) Monthly Mid Month

07:00 AM

07:00 AM

Adhoc Mid Month

Fiscal Period Close (Run Once) (Includes Close Month, US GL, Canadian GL, EDW Files, Fiscal Reports) Monthly

Adhoc (after last sales 1st of Monday for the month)

Start Time Actual 5:00 PM 6:00 PM

End Time Actual 5:34 PM 6:00 PM

Elapsed Time 0:34 0:00

Approx Run Time 1 hr 15 mins

Comments/IR Details

The job IPUB Asynchronous Interface completed without getting any trigger file for all the 5 runs from 6.00 pm to 8.00 pm NA NA 0:00 15 mins

NA

NA

0:00

The job Primis Asynchronous Interface has completed without getting any trigger file for all the 30 mins 5 runs from 6:30 pm to 8:30 pm.

6:30 PM 10:00 PM NA 12:01 AM 1:30 AM 2:00 AM

6:35 PM 10:29 PM NA 1:28 AM 1:30 AM 2:10 AM

0:05 0:29 0:00 1:27 0:00 0:10

15 mins 1 hr 1 hr 30 mins 1 hr 30 mins 5 mins 15 mins

2:15 AM 6:30 AM NA

4:09 AM 6:30 AM NA

1:54 0:00 0:00

2 hr 30 mins 30 mins 15 mins

NA

NA

15 mins varies by statement period. (highest volume months March & Sept) 2 hrs till 16 hrs

NA

NA

NA

NA

3 hrs

Runbook Tab Name Daily Runbook Pick release 730AM Totals IMDS MSS MIDS Early Status Day Shift Turnover Night Shift Turnover Collections Invoices Trip Stop VP Morning Status Index

Who ALL ALL ALL ALL ALL ALL IS IS IS IS IS IS ALL

Description Contains status on nightly runbook Morning Pick Release data from Oracle and IMDS. Contains status on nightly IMDS run Contains status on nighly MSS runbook Contains Status on MIDS processing Contains Status on Critical nightly processing, weekend work, weekend users request and issues Contains IS status on abended jobs Contains IS status on abended jobs Contains processing time for Collections - this information reflected in Daily Runbook section also Contains invoice counts and dollars - this information is reflected in Daily Runbook section Contains TRIP STOP counts - this information is reflected in Daily Runbook section Contains Status sent to HTS for VP morning report Contains information about Runbook status workbook