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Statistics is the study of the collection, organization, analysis, and interpretation of data.

It deals with all aspects of this, including the planning of data collection in terms of the design [1] of surveys and experiments. A statistician is someone who is particularly well versed in the ways of thinking necessary for the successful application of statistical analysis. Such people have often gained this experience through working in any of a wide number of fields. There is also a discipline called mathematical statistics that studies statistics mathematically.

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(1) Surveys of customer satisfaction (2) Analysis of trends: most popular times/days, frequency of orders (3) Comparison of sites: get the factors for the top performers (4) Operations management: for example, time spent per customer or order or per task (5) Profit analysis: factors predicting most profitable sites (6) Risk management: assessing cost of operations such as insurance, taxes, OTJ injury, comp claims, etc Descriptive statistics are used to reveal patterns through the analysis of numeric data. Inferential statistics are used to draw conclusions and make predictions based on the analysis of numeric data. Descriptive statistics refers to statistical techniques used to summarise and describe a data set, and also to thestatistics (measures) used in such summaries. Measures of central tendency, such as mean and median, anddispersion, such as range and standard deviation, are the main descriptive statistics. Displays of data, such ashistograms and box-plots, are also considered techniques of descriptive statistics. Inferential statistics, or statistical induction, means the use of statistics to make inferences concerning some unknown aspect of a population from a sample of that population. A common method used in inferential statistics is estimation. In estimation, the sample is used to estimate a parameter, and a confidence interval about the estimate is constructed. Other examples of inferential statistics methods include hypothesis testing, linear regression, andprinciple components analysis. A population is a collection of data whose properties are analyzed. The population is the complete collection to be studied, it contains all subjects of interest. A sample is a part of the population of interest, a sub-collection selected from a population. In statistics the term population takes on a slightly different meaning. The population in statistics includes all members of a defined group that we are studying or collecting information on for data driven decisions. A part of the population is called a sample. It is a proportion of the population, a slice of it, a part of it and all its characteristics. A sample is a scientifically drawn group that actually possesses the same characteristicsas the population A statistical population is a set of entities concerning which statistical inferences are to be drawn, often based on a random sample taken from the population. In statistics, a sample is a subset of a population. Typically, the population is very large, making a census or a complete enumeration of all the values in the population impractical or impossible. The sample represents a subset of manageable size. Samples are collected and statistics are calculated from the samples so that one can make inferences or extrapolationsfrom the sample to the population. Pie Charts Frequency Histograms Frequency Polygons Ogives Boxplots two methods of presenting data 1.tabular form 2.pictorial form

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