1.what role does the HEAD OFFICE play?...

like the control part, what are the targets they give? what decisions does they make.. 2. operations (branch)... policy, procedure, organizational structure, chain of command. 3. work specialization 4. is it CENTRALIZE or DECENTRALIZE... Basically he said that we do not need to follow any particular structure or outline..he wanted and showed interest on the HEAD OFFICE thingi... our captain: BUSHRA will make the outline, then we will distribute the work...

Management and Operation Practices of Dhaka Bank, at Uttara Branch

A group of highly acclaimed businessmen of the country grouped together to responded to this need and established Dhaka Bank Limited in the year 1995. The banks that were given license during the mid 90s are called the 2nd Generation Private Commercial Banks. Dhaka Bank Limited (DBL) is one of them that incorporated as a public limited company under the Companies Act in 1994. The Bank started its commercial operation on July 05, 1995. The report is based on the activities and the management practices of the Dhaka bank, Uttara branch. There are four (4) departments, cash dept, general banking dept, credit dept and the foreign exchange dept. However, each of the department has four to five employees, followed by the in charge of the individual departments. It will be focused on the activities of the employees and the in charge, like how they face the problems and the daily routine activities. Then the highlight will be how the manager and the second manager manage the entire department. Afterwards, it will also be discussed about the products and there features. Moreover, the management decision is mainly set in the head office, so the differences of decision making between the branch and the head office will be discussed. The loan and credit department is a very important department of Dhaka bank. The money mobilized from ultimate surplus units are allocated through this department to the ultimate deficit unit (borrower). The success of this department keeps a great influence over the profit of a bank. The loan management is not only confined within the credit department moreover the

Foreign Exchange department also plays a vital role. The activities that fall under the import and export financing which are controlled by the Foreign Exchange Department at the Uttara branch are pre-import financing, post import financing, pre-shipment, post- shipment. Dhaka bank manages and understands a number of risks in order to conduct its business. The risks that are managed and handled as follows credit risk, liquidity risk, market risk and operational risk. The capital requirement is a bank regulation, which sets a framework on how banks and depository institutions must handle their capital. The categorization of assets and capital is highly standardized so that it can be risk weighted. The Dhaka Bank also accomplishes the responsibilities of credit administration, relationship management/marketing, internal audit control, credit monitoring. The strategies that are followed at Uttara branch are online banking, providing service to corporate and retail clients under one roof and giving banking service at low cost to corporate clients. The main objective of this report is to study the management practices of Dhaka bank. Therefore, at first the summary of the products and the services will be shown. Secondly, the discussion will be stretched on the activities of the employee, department in charge officers, branch manager and the second manager. Thirdly, it will be studied the differences of management practices between the branch and the head office.