MUHAMMAD TOWHID HUSSAIN

ADDRESS: H#29, R#4, BLOCK# C, BANASREE, DHAKA, BANGLADESH E-MAIL: towhid.hussain@gmail.com LINKED-IN: http://bd.linkedin.com/in/towhidhussain CELL: +880 181 7183142

CAREER STRATEGY
A highly accomplished telecommunication professional having 6 years of IN-VAS-Data Service work experience and seeking to contribute to and grow with a dynamic, progressive and innovative organization. A Recognized team leader & performer who consistently completing projects/operations on time and under budget. Results-oriented individual with an exemplary track records of success in Operation & Maintenance, Quality control, Planning & Optimization of IN-VAS-Data Services. Proven multi-vendor work records with NSN, Huawei, Ericsson, ZTE, Acision, Comviva and Tango.

CORE STRENGTHS
Operation & Maintenance Planning & Optimization IN-VAS-Data Service Integration Routine Maintenance Team Leading Project Management IN-VAS-Data Service Rollout & Expansion 2nd Level Support of IN-VAS-Data Services System Automation Multi-Vendor Working Experience

KNOWLEDGE DOMAIN
Knowledge of CAMEL Preparation of RFP of IN-VAS products IN Tariff Configuration & Execution NSN IN @Vantage 7.5 Platform NSN IN Charge@Once Select 1.5 Prepaid Digit Insertion Project Integration of SS7 links with MSCs O&M and Expansion of SMSC, MDSP & FDA Planning of ADMP & LBS Services O&M of CRBT, MMSC, WAP and WISG O&M & Planning of m-Commerce CAP/INAP/MAP/SCCP/ISUP Protocols Vendor Evaluation IN Platform Migration NSN VoMSXpress IN Subscriber Migration between SEPs Administration & Configuration of SS7 links O&M and Planning of MCA, USSD O&M of E-Voucher System O&M and Planning of IVR Services Planning of GPRS Caching & Optimization

PROFESSIONAL TRAINING/CERTIFICATIONS
Charge@Once Select Administration at NSN Training Center, Berlin, Germany. IN@Vantage Flexible Rating & Charging, Tariff Tool at NSN Training Center, Berlin, Germany. Signaling System No.7 in GSM by Telefocal Asia Pte Ltd, Dhaka. Overview of MMSC by Logica-CMG, Dhaka. IN SCP/SMS Engineering Training by Huawei Bangladesh Ltd, Dhaka. Oracle 10g & System Administration in Linux by IBCS-PRIMAX, Dhaka. Training on Effective Communication Skills by Holistic Training Center, Dhaka.

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KEY QUALIFICATIONS
Operation & Maintenance: o o o o o o o o o o o Supervise O&M activities so that KPI of IN-VAS services meets 99.9% availability. Administration, Configuration & Integration of SS7 signaling links with all MSCs. Regular follow up has been undertaken to resolute the fault tickets with vendor. Configuration & Rate plan administration of Charge@Once Select 1.5 Tariff. Experienced with IN platform migration from IN@Vantage 7.5 to C@O Select 1.5. Expert on Subscriber migration between inter NSN IN SEPs. Took part in Digit Insertion Project for 1.5 Million Prepaid Subscribers. Supervise with vendor for successful implementation of Day light Saving Time project. Supervise the migration of SS7 Signaling links to STP with minimum down time. Pursue Acceptance Tests of IN-VAS nodes with vendor engineers. 24x7 on-call support to the query of SOC/NOC based on IN-VAS-Data services.

Project Management, Rollout & Integration and Planning: o o o o o o IN: NSN IN@Vantage 7.5, C@O Select 1.5, VoMSXpress & Huawei TELLIN/FIN PPS. VAS Service: ZTE MCA & LBS, Comviva USSD, Comviva E-voucher, Ericsson ADMP. SMSC/MMSC: Huawei SMSC, MDSP, CRBT, MMSC, WAP GW, WISG, Tango FDA SMSC. IVR project: Who wants to be Millionaire, Other IVR based services. Preparation of RFP for different VAS products comply with operators Network. Vendor Evaluation based on RFP & Existing network compliance.

Second Level Support for Multi-Vendor IN-VAS-Data Services: o NSN: IN@Vantage 7.5, C@O Select 1.5, VoMSXpress. o Huawei: TELLIN (WIN)/FIN PPS, SMSC, MDSP, CRBT, MMSC, WAP GW. o Ericsson: ADMP. o Comviva: E-voucher System, USSD, MFS (Mobile Financial System). System Automation: o o Make IN-VAS nodes compatible with scripts required for daily O&M purposes. Perform the analysis of daily call patterns, relevant log files and event files for the investigation of the existing bottleneck of the IN-VAS network and take preventive, maintenance actions accordingly.

Team Leading: o o Works as a team leader maintaining proper O&M compliance for IN-VAS-Data services. End to End project leading for different multi-million dollar IN-VAS-Data service projects.

EMPLOYMENT DETAILS
Specialist, VAS, Data Service & m-Commerce Planning, Robi Axiata Limited, Bangladesh. (From February 2011 to till now) IN-VAS Engineer, IN-VAS O&M Department, Banglalink, Bangladesh. (From August 2006 to January 2011) IN Engineer, Application & Service Department, Fungwei Great Technology Ltd, Bangladesh. (From November 2005 to August 2006)

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EDUCATIONAL & PERSONAL DETAILS

Graduation: University of Engineering & Technology (CUET), Chittagong in Computer Science & Engineering Department, graduated at 2005 with CGPA of 3.44 out of 4. Father: Late, Bhuiyan Ayub Ali. Date of Birth: 12th March, 1982. Nationality: Bangladeshi by Birth. Marital Status: Married.

REFEREE
JAMAL AHMED IN-VAS-DATACOM SENIOR MANAGER OPERATION & MAINTENANCE DEPARTMENT BANGLALINK (AN ORASCOM TELECOM COMPANY) CELL: +8801911310221 MAIL: jahmed@banglalinkgsm.com TANVIR ASHRAFI IN-VAS ASSISTANT MANAGER OPERATION & MAINTENANCE DEPARTMENT BANGLALINK (AN ORASCOM TELECOM COMPANY) CELL: +8801911310168 MAIL: tashrafi@banglalinkgsm.com

Muhammad Towhid Hussain