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Reprinted from Canadian Healthcare Technology, November/December 2011 issue

Healthcare Technology , November/December 2011 issue www.canhealth.com Canadian hospitals pioneering new,
Healthcare Technology , November/December 2011 issue www.canhealth.com Canadian hospitals pioneering new,
Healthcare Technology , November/December 2011 issue www.canhealth.com Canadian hospitals pioneering new,

www.canhealth.com

Technology , November/December 2011 issue www.canhealth.com Canadian hospitals pioneering new, life-saving order-set

Canadian hospitals pioneering new, life-saving order-set technology

O ver 160 pioneering Cana-

dian hospitals are using

PatientOrderSets.com to

collaborate on the use of

evidence-based order

sets and checklists. Order

sets are sophisticated evidence-based checklists to ensure patients get the most up-to-date and advanced treatments they require. Used by physicians, nurses and phar- macists, such order sets have been demon- strated to:

• improve patient safety and quality of care,

• save clinicians time and improve workflow, and

• reduce hospital costs. PatientOrderSets.com is a Canadian innovation founded by Dr. Chris O’Con- nor, an ICU physician at Trillium Health Centre, one of Canada’s largest academi- cally affiliated health centres. It is located in Mississauga, Ontario. PatientOrderSets.com is used across the continuum of care, including small rural hospitals, large community hospi- tals, major academic health centres, long- term care and home care facilities. Grey Bruce Health Network, a net- work of 11 hospital sites approximately two hours north-west of Toronto, uses

PatientOrderSets.com to deliver order sets to their multi-hospital network. “We established our Evidence-Based Care program with the goal of reducing length of stay, increasing patient satisfaction and increasing the use of best practices,” said Katrina Wilson, president and chief exec- utive officer of Hanover and District Hospital, a member of the Grey Bruce Health Network. “I am pleased to say through the implementation of standard-

am pleased to say through the implementation of standard- Dr. Chris O’Connor, founder, PatientOrderSets.com ized

Dr. Chris O’Connor, founder, PatientOrderSets.com

ized order sets we have achieved our goals, resulting in the average reduction of length of stay by 1 day and a 50 percent reduction in re-admission rates.” PatientOrderSets.com’s solution offers hospitals a comprehensive reference library of evidence-based order sets for all major medical conditions. These order sets are then customized by physicians, nurses and pharmacists to allow for local variations in workflow and new innova- tions. This creates clinician engagement and leads to high rates of voluntary adoption. All these customized order sets are posted on the PatientOrderSets.com web site so that variations and improvements can be shared by all member hospitals. Hospitals find this to be an extremely valuable resource and utilize the collabo- rative library thousands of times a month in their order set development. This collaborative approach is unique to PatientOrderSets.com. Dr. Amir Ginzburg, a general internist and hospitalist and the physician director, patient safety and quality at Trillium Health Centre in Mississauga, Ont., provides one example of how PatientOrderSets.com has improved patient care and reduced costs. “At Trillium we set out to determine whether introduction of admission order

sets increases the proportion of in- patients receiving deep venous thrombosis (DVT) prophylaxis. “We found that order sets improved the quality of care and improved hospital-wide DVT prophylaxis rates. It is interesting to note that these improvements were achieved in a commu- nity hospital with voluntary physician adoption.” “We are pleased that Trillium was able to participate in the development of this life saving solution,” said Janet Davidson, president & CEO, Trillium Health Centre “Fostering a culture of ingenuity and cre- ativity is something we are very proud of at our organization.” PatientOrderSets.com enables hospitals to deploy order sets in a variety of ways. Organizations can use pre printed paper order sets, full computerized physician order entry (CPOE) or EntryPoint. EntryPoint is PatientOrderSets.com’s order set comple- tion application that can be used on desktop computers or iPad and Android tablets. Intuitive to use and requiring no dedi- cated training, EntryPoint saves clinicians time and leads to very high rates of uti- lization. There is also an analytics module that lets physicians compare and learn

from their ordering practices in real-time while using the application. PatientOrderSets.com comes with a complete suite of methodologies, imple- mentation tools and support services that assist hospitals in managing their order set projects. Hospitals have the choice of using PatientOrderSets.com as a cloud-

“We are pleased that Trillium was able to particate in this life- saving solution,” said Trillium President & CEO Janet Davidson.

based web solution or as a locally hosted server solution. As the only Canadian provider of order set content, PatientOrderSets.com is part- nering with expert groups such as Osteo- porosis Canada, The Asthma Society of Canada, and the Canadian Stroke Net- work to ensure the latest research gets into order sets where clinicians need it most – at the patient’s bedside. “The OHA has seen, first-hand, the

positive impact that PatientOrderSets.com can have in helping hospitals to improve patient safety and quality while reducing costs,” said Tom Closson, president and CEO of the Ontario Hospital Association, which has endorsed PatientOrderSets.com. “We are pleased that a Canadian Orga- nization such as PatientOrderSets.com is working to implement best practices that have a direct impact on patient safety and quality. This innovation will continue to be a significant component in how we build capacity for patient safety across Canada,” commented Hugh McLeod, CEO, Canadian Patient Safety Institute. “PatientOrderSets.com is one of the very few initiatives that save physicians and the entire healthcare team time, while improving quality,” said Dr. Chris O’Con- nor. “Our solution is instrumental in assisting with the delivery of high quality care and improved patient outcomes. Additionally, as we continue to develop new capabilities for long-term care, rehab, medical reconciliation as well as primary and community care, we will assist the overall health delivery system in managing the transitions of care which will lead to a better patient experience.”

overall health delivery system in managing the transitions of care which will lead to a better