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SAM300TMAX ADSL2+ MODEM USER MANUAL GUIDE Version 0.

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Table of Contents

ABBREVIATIONS... INTRODUCTION.
GENERAL INFORMATION

4 4 5 6 6 7 8
8 9 9 9
10 11 13 14 14 15 16 17 18 19 23 23 24

Package Contents ... Safety Instructions.. Front Panel View ... Back Panel View Power Supply...
INSTALLING PROCEDURE

Installing POTS Splitter. . Connect the PC to the ADSL2+ MODEM Connect the ADSL2+ MODEM over Ethernet port. Connect the ADSL2+ MODEM over USB port
INSTALLATION DIAGRAM CONFIGURING YOUR COMPUTER LOGGING INTO THE ADSL2+ MODEM . INTERFACE SETUP Internet Connection IPTV Service VoIP Service Novatium Service ATM VC & QoS.......................................................................... Encapsulation ......................................................................... LAN .................................................................................................... Router Local IP........................................................................... DHCP.........................................................................................

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ADVANCED SETUP ........................................................................ Firewall................................................................................................. Routing................................................................................................ NAT ..................................................................................................... QoS .................................................................................................. VLAN .................................................................................................. Define VLAN Group..................................................................... ADSL................................................................................................... ACCESS MANAGEMENT.............................................................. ACL ................................................................................................... Filter................................................................................................... IP/MAC Filter............................................................................ Application Filter....................................................................... URL Filter................................................................................... SNMP.................................................................................................. UPNP.................................................................................................. DDNS............................................................................................. .... CWMP................................................................................................. MAINTENANCE ......................................................................... Administration .................................................................................... Time Zone.......................................................................................... Firmware............................................................................................. Sys Restart......................................................................................... Diagnostics......................................................................................... STATUS...................................................................................... Device Info ......................................................................................... System Log........................................................................................ Statistics.............................................................................................

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26 26 27 31 32 34 35

36
36 38 38 41 42 43 44 45 47

47
47 48 49 50 50 51 51 52 53

TROUBLESHOOTING

54

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ABBREVIATIONS
ADSL CDC DSL ISP LAN OS POTS PSU RG USB WAN Asymmetric DSL Communication device class Digital Subscriber Line Internet Service Provider Local Area Network Operating System Plain Old Telephone System Power Supply unit Residential Gateway Universal Serial Bus Wide Area Network

Introduction
Thank you, for purchasing a SAM300TMAX ADSL2+ Modem. With this Modem you can have secure high-speed ADSL Internet access for your computer using either an Ethernet or USB cable. This installation guide shows you how to connect the modem and configure it for Internet access.

SAM300TMAX ADSL2+ Modem Figure: 1

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Package Contents
SAM300TMAX series is a compact
the following items 1. 2. 3. 4. 5. 6. 7. 8. User Manual Guide ADSL2+ Modem 12V DC/1A adaptor (Power Supply Unit PSU) Installation CD (PPPoE_Dialer) POTS splitter USB cable Ethernet cable(s) RJ11 telephone cables
ADSL2+ modem with high feature set. It has simple user interface with zero complexity. The SAM300TMAX package consists of

Figure: 2
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Safety Instruction
Place your ADSL2+ MODEM on a flat surface in a location with sufficient ventilation. To prevent overheating, do not obstruct the ventilation openings of this equipment. Plug this equipment into a surge protector to reduce the risk of damage from power surges and lightning strikes. Operate this equipment only from an electrical outlet with the correct power source as indicated on the adaptor

Front Panel View

Figure: 3

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LED
Link

Mode
Solid Blinking Solid

Indication
ADSL is connected. The ADSL2+ MODEM is not connected to DSL Line. ADSL is connected, and there is no ADSL traffic. ADSL is not connected There is ADSL traffic. ADSL2+ MODEM is connected to the LAN. No connection to the LAN. Check if the LAN cable is connected to the ADSL2+ MODEM. LAN traffic Connection established using USB The ADSL2+ MODEM is not connect using USB No Power supply. ADSL2+ MODEM is powered on.

ACT

No light Quick blinking Solid No light Blinking Solid

LAN1LAN4

USB

No light No light Solid

POWER

Back Panel View

Figure: 4
Port
LINK USB Reset LAN4-LAN1

Description
Connect with phone line or ADSL port of the splitter provided. Connects with USB cable to PC To RestartPress the button for less than 4 seconds. For Default settingsPress the button for 4 seconds or longer RJ-45 connects the unit to an Ethernet device such as a PC or a switch.

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Power On / Off

Connects to a 12 V DC/1A power adapter. Press to turn the ADSL2+ MODEM on /off.

Power Supply
The Power supply supplied with SAM300TMAX is a high efficiency SMPS power supply unit (PSU). It is for regulated 12V DC/1A Power supply. Caution: Use only the power adaptor that is supplied with ADSL2+ Modem

Installing Procedure
Installing POTS Splitter
Install POTS Splitter using following steps: 1. 2. 3. 4. 5. Unplug the POTS devices cord from the phone jack. Plug the POTS Splitter into the phone jack. Plug the POTS Devices (like telephone or Fax) cord into the POTS Splitter at place marked with phone. Make sure the phone; fax machine, caller ID box, or other device still works. Connect the Modem to POTS Splitter at place marked with DSL

Caution: Do not install a splitter on the line that goes to the ADSL2+ MODEM.

Figure: 5

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Connect the PC to the ADSL2+ Modem


The ADSL2+ MODEM can be connected to the PCs Ethernet or USB port. If you need to use the USB port on Windows machine, please install the USB driver supplied with the kit in the windows machine.

Connecting the ADSL2+ MODEM over Ethernet Port


Make sure your computer supports an Ethernet adapter or Ethernet port. To connect using Ethernet port, follow the steps shown below. 1. Connect the Ethernet cable supplied to any of the Ethernet ports of the ADSL2+ MODEM. 2. Connect the other end of the Ethernet cable to the Ethernet port on your computer. 3. Plug the DSL cable into the DSL port on the ADSL2+ MODEM. 4. Plug the power adapter into the power outlet and ADSL2+ MODEM. 5. If the Power LED does not come on, ensure that the ADSL2+ Modem is turned on using Power on/off switch. 6. Turn on the PC. Your ADSL2+ Modems Ethernet light will come on if everything is connected correctly. This may take a few seconds. Note : Use only the supplied cable for Ethernet connection. Note: SAM300TMAX allows four Ethernet network connections.

Connecting to the ADSL2+ MODEM over USB Port


To connect over the USB port, you need to install USB driver in your computer. The Linux OS does not need the USB driver to be installed. The following sub-sections indicate the usage of USB port in different environments. Minimum Microsoft Windows Operating System requirements for installing the USB driver: Before installing the USB driver, make sure your PC has the following: 32 MB RAM. Pentium-compatible; 150MHz (or faster) processor 10 MB available hard disk space CD-ROM drive

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Follow the steps shown below:


1. 2. 3. 4. 5. 6. 7. 8.

Connect the square connector of the USB cable to the USB port on the ADSL2+ MODEM Connect the other end (rectangular connector) of the USB cable into the PCs USB port Plug the DSL cable (phone line) into the DSL port on the ADSL2+ MODEM Plug the power adapter into the power outlet and ADSL2+ MODEM Turn on the ADSL2+ MODEM Switch ON the PC. Your ADSL2+ Modems USB light will come on if everything is connected correctly Once the PC powers up, Windows will detect a new device. Select Search for New Driver in the dialog box. When prompted, install with the CD ROM supplied with the modem. Ask Windows to search the CD-ROM drive for the best USB driver. The PC will search and find the USB driver and automatically install the driver. The whole process may take couple of minutes

Installation Diagram

ADSL line USB cable

Ethernet Cable Power Adaptor

Figure: 6

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Configuring Your Computer


Before you can connect to the Internet, your computer must be configured properly. The computers network card and network properties must be configured to obtain an IP address from the ADSL2+ Modems built-in DHCP server.

Configuring Network Settings for a Windows PC


For Windows-based PCs, follow the procedure below to configure the network settings: Note: The following procedure applies to Ethernet and USB.
1.

2. 3.

4. 5. 6. 7.

Right-click either the Network Neighborhood or My Network Places icon on the desktop or click on Start menu and select Settings, Network and Dial-Up connections and right click on the port to be configured. Select Properties from the menu. If multiple network connections are available on the PC, right-click on the Local Area connection (for Ethernet installation) and select Properties. Select the General tab. Identify the LAN connection on the My Network Places. If there is no entry, then something is not installed properly. Highlight the TCP/IP to network card entry, as shown in Figure 7 Click Properties. The Properties dialog box for that network card appears, as shown in Figure.8

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Figure 7: Network Card Properties Dialog Box

Figure 8 : Internet Protocol (TCP/IP) Properties

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Select the Obtain an IP address automatically option and Obtain DNS server address automatically 9. Click OK to save the network card configuration changes and close the network card properties dialog box 10. Click OK to save the network connection configuration changes and close the network connection properties dialog box 11. Restart your PC
8.

Log in to your Modem Use the following procedures to log in to your Modem. 1. Open your web browser You may get an error message. This is normal. Continue on to the next step. 2. Type the default IP address of the Modem 192.168.1.1 and press Enter. The Log In page appears as in Figure 9.

Figure: 9
3. Enter the following information: User Name: admin Password: admin

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Note: Both fields are case-sensitive. The modem is supplied with default user name and password of admin and admin. The login name and password can be changed later at any time

Interface setup
Following are several default settings are activated in your ADSL2+ modem corresponding to different port nos.

Internet connection

Your DSL service provider or ISP supplies the VPI or VCI values. In the above example shown, the DSL service provider is using 0,32 for Internet connection corresponding to the port 1 & 4.
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IPTV connection

Your DSL service provider or ISP supplies the VPI or VCI values. In the above example shown, the DSL service provider is using 0,33 for IPTV Service corresponding to the port 2.

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Voip Service

Your DSL service provider or ISP supplies the VPI or VCI values. In the above example shown, the DSL service provider is using 0,34 for VoIP Service corresponding to the port 3.

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Novatium service

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The Internet Configuration screen allows you to configure the ATM VC and Encapsulation

ATM VC & QoS


The ATM PVC Configuration screen allows you to configure an ATM PVC identifier (VPI and VCI) and select a ATM QoS service category. Asynchronous transfer mode (ATM) is a protocol that arranges data into small, Uniform-sized cells with VCI data, as opposed to variable-sized data packets. ATM settings are used to connect to your ISP. Your ISP provides your VPI and VCI setting information. You can configure up to 8 virtual circuits (VC), each using different encapsulations, if you apply for 8 different VCs from your ISP. You must activate each VC for it to take effect. For permanent virtual circuit (PVC) management, you can use ATM Quality of Service (QoS) to set up each PVC traffic line's priority.
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Verify the following values with your ISP before you change them. LABEL Virtual Circuit Status VPI VCI ATM QoS PCR SCR MBS DESCRIPTION Select the PVC you wish to modify. Each PVC can be toggled Activated or Deactivate. Enter the VPI here. VPI can range from 0 to 255. Enter the VCI here. VCI can range from 1 to 65535. Select the QoS type for the PVC in question from the dropdownPCR here. For all QoS types. Enter the list. Enter the SCR here. Only for rtVBR and nrtVBR. Enter the MBS here. Only for rtVBR and nrtVBR.

The PVCs Summary button opens a new window that displays the current PVC settings.

2. Encapsulation:

Select the encapsulation protocol your ISP uses. The following section will vary depending on which encapsulation protocol you select.

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Dynamic IP:

The following table describes the labels in this screen. LABEL Encapsulation NAT Default Route Dynamic Route Multicast DESCRIPTION Select your encapsulation type from the dropdown list. Select whether NAT is Enabled or Disabled. Select whether this PVC will be the default route for Internet data. type and direction from the dropdown lists. Select the RIP Select the multicast protocol you wish to use from the dropdown list.

Static IP:

The following table describes the labels in this screen. LABEL Encapsulation Static IP Address IP Subnet Mask Gateway DESCRIPTION Select your encapsulation type from the dropdown list. Enter the static IP Address here. Enter the IP Subnet Mask here. Enter the Gateway address here.
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NAT Default Route Dynamic Route Multicast

Select whether NAT is Enabled or Disabled. Select whether this PVC will be the default route for Internet data. type and direction from the dropdown lists. Select the RIP Select the multicast protocol you wish to use from the dropdown list.

Your ISP should provide the above information. PPPoE/PPPoA connection:

The following table describes the labels in this screen. LABEL Username Password Encapsulation Connection DESCRIPT Enter your username here. ION Enter your password here. Select your encapsulation type from the dropdown list. Select whether your connection is always on or if it connects on demand. If on demand, specify how many minutes the connection may be idle before it disconnects.

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TCP MSS Option Get IP Address Static IP Address IP Subnet Mask Gateway NAT Default Route Dynamic Route Multicast

Enter the TCP MSS you wish to use here. Choose whether the device obtains the IP address statically or dynamically. Enter the static IP address here. Only in case of Static IP address. Enter the IP subnet mask here. Only in case of Static IP address Enter the gateway here. Only in case of Static IP address Select whether NAT is Enabled or Disabled. Select whether this PVC will be the default route for Internet data. Select the RIP type and direction from the dropdown lists. Select the multicast protocol you wish to use from the dropdown list.

Bridge Connection:

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The following table describes the labels in this screen. You can configure the DSL Router IP address and Subnet Mask for the LAN interface to correspond your LANs IP Subnet.
LABEL Encapsulation DESCRIPTION Select your encapsulation type from the dropdown list.

After doing necessary changes, click on SAVE to save your settings or CANCEL to reset.

LAN:
You can configure the DSL Router IP address and Subnet Mask for the LAN interface to correspond your LANs IP Subnet. When you are done making changes, click on SAVE to save your changes or CANCEL to reset the fields to their original states.

ROUTER LOCAL IP:

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The following table describes the labels in this screen.


LABEL IP Address IP Subnet Mask Dynamic Route DESCRIPT ION Enter the IP address you wish to use with your LAN here. Enter the IP subnet mask you wish to use with your LAN here. the Routing Information Protocol (RIP) you wish to Select use from the dropdown list and the direction you want from the dropdown list. The RIP and direction options are described below. Select the multicast protocol you wish to use from the dropdown list. Select whether IGMP Snoop is Enabled or Disabled.

Multicast IGMP Snoop

DHCP:

Dynamic Host Control Protocol (DHCP), when enabled, gives out IP addresses to a device that requests an IP address to be logged on to the network as it boots up. A device must be configured as a DHCP client to obtain the IP address automatically. The DHCP address pool contains the range of the IP address that will automatically be assigned to the clients on the network. The next screen will vary depending on the DHCP option you selected.

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The following table describes the labels in this screen. LABEL Starting IP Address IP Pool Count Lease Time DNS Relay Primary DNS Server Secondary DNS Server DESCRIPT ION Enter the starting IP address you wish to use as the DHCP server's IP assignment. Enter the maximum user pool size you wish to allow. Enter the amount of time you wish to lease out a given IP address. Select the DNS relay option you wish to use from the dropdown list. Enter the primary DNS server IP address you wish to use. For user discovered DNS only. Enter the secondary DNS server IP address you wish to use. For user discovered DNS only.

The following screen will appear if you selected Relay in the DHCP Server field.

A DHCP relay is a computer that forwards DHCP data between computers that request IP addresses and the DHCP server that assigns the IP addresses. If the DHCP Relay option is enabled, DHCP requests from local PCs will be forwarded to the DHCP server that runs on WAN side. For this function working properly, you must run it on router mode only; disable the DHCP server on the LAN port and make sure the routing table has the correct routing entry.

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ADVANCED SETUP
The topics under Advanced Setup are Firewall, Routing, NAT, QOS, VLAN and ADSL.

FIREWALL

Select whether the Firewall and SPI will be enabled, and click on SAVE
ROUTING:

This screen shows the routing rules you have already set. A few defaults have been configured for you. To add your own route, click on the Add Route button.

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STATIC ROUTE

The following table describes the labels in this screen. LABEL Destination IP Address IP Subnet Mask Gateway IP Address Metric Announced in RIP DESCRIPTION Enter the destination IP address for this routing rule. Enter the destination IP subnet mask for this routing rule. Enter the gateway IP address for this routing rule or select which PVC Enter the metric for this routing rule. Choose whether this route is included in RIP broadcasts.

After doing necessary changes, click on SAVE to save your changes, DELETE to delete the rule with the parameters you set, BACK to return to the previous screen or CANCEL to exit without saving.

NAT:
Network Address Translation (NAT) translates the host IP address in a packet used within one network to a different IP address known within another network.

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The following table describes the labels in this screen. LABEL Virtual Circuit NAT Status Number of IPs DMZ Virtual Server DESCRIPTION Select the virtual circuit you wish to edit from the dropdown list. NAT status of the selected VC. The Toggle whether the Virtual Circuit NAT affects a Single IP or Multiple IPs. go to the DMZ screen. Click this link to Click this link to go to the Virtual Server screen.

DMZ:
A demilitarized zone (DMZ) is a host between a private local network and the outside public network. It prevents outside users from gaining access to a server that you wish to keep private. Users of the public network outside the company can only access the DMZ host.

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The following table describes the labels in this screen. LABEL DMZ DMZ Host IP Address DESCRIPT Toggle the DMZ functionION Enabled or Disabled. Enter the IP address of the DMZ host you wish to use.

When you are done making changes, click on SAVE to save your changes or on BACK to return to the previous screen.

Virtual Server:
A virtual server is a server behind NAT (on the LAN), such as a Web server or FTP server, which you can make visible to the outside world while NAT makes your network appear as a single machine.

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The following table describes the labels in this screen. LABEL Rule Index Application Protocol Start Port Number End Port Number DESCRIPTION Select which rule index to use with this virtual circuit. All VCs with the same IP will use the same rules. Select the Application you wish to use from the dropdown list . Select the protocol you want from the dropdown list. Enter the specific port number you wish to start forwarding at. Enter the specific port number you wish to end forward at. This number may be the same as the Start Port Number. Enter the IP address of the virtual server on the LAN. This is a listing of all virtual servers you have set.

Local IP Address Virtual Server Listing

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Now, click on SAVE to save your changes, DELETE to delete the rule with the parameters you set, BACK to return to the previous screen or CANCEL to exit without saving.

QoS:
Quality of Service (QoS) helps to prioritize data as it enters your router. By attaching special identification marks or headers to incoming packets, QoS determines which queue the packets enter, based on priority. This is useful when there are certain types of data you want to give higher priority to, such as voice data packets given higher priority than Web data packets. QoS can be toggled Activated and Deactivated. QoS must be activated before you can edit the following options. On this screen you can ADD and delete QoS settings.

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VLAN:
A Virtual LAN (VLAN) is a switched network logically segmented by functions, project teams, or applications; the physical location of VLAN members is unimportant. VLANs allow ports on the same or different switches to be grouped so that traffic is confined to members of only that group. In high-traffic networks, VLANs can reduce the amount of data sent to unnecessary destinations. VLAN can be toggled Activated or Deactivated. Note that VLAN must be activated before you can access the next two screens.

Click on Assign VLAN PVID for each Interface or Define VLAN group to open the respective screens.

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Assign VLAN PVID for each Interface

Enter the PVID number you wish to assign to ATM VC, Ethernet Port and Wireless LAN. When you are done making changes, click on SAVE to save your changes, CANCEL to exit without saving or NEXT to continue to the next screen.

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Define VLAN Group:

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LABEL VLAN Index Active VLAN ID ATM VCs

DESCRIPTI ON The number of the index is determined by the model or IC. Toggle this index on or off with Yes and No, respectively. Enter the VLAN ID number. Checking the Tagged and Port # boxes for each port number will add a tag to let other devices know if they need to check the packet and allow the packet through to the port in question, respectively. Checking the Tagged and Port # boxes for each port number will add a tag to let other devices know if they need to check the packet and allow the packet through to the port in question, respectively.

Ethernet

After doing changes click on SAVE to save your changes, DELETE to delete the rule with the parameters you set or CANCEL to exit without saving.

ADSL:

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The following table describes the labels in this screen. LABEL ADSL Mode ADSL Type DESCRIPT ION Select which mode your ADSL connection uses from the dropdown list. Select the ADSL type you use from the dropdown list.

When you are done making changes, click on SAVE to save your changes. The access management screens help you manage what can access your network.

Access Management: ACL:


Access Control Listing (ACL) is a management tool that acts as a filter for incoming or outgoing packets, based on application.

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The following table describes the labels in this screen. LABEL ACL ACL Rule Index Active Secure IP Address Application DESCRIPT ION ACL can be toggled Activated or Deactivated. ACL must be Activated Select the rule index you wish to edit. Toggle the rule on or off with Yes or No, respectively. Enter the IP address you wish to give access. Note that entering 0.0.0.0 allows all packets access. Select the application you wish to give access. Note that the first application you give access should be Web, or you will no longer be able to access the router through the Web configurator. Select the interface the above rules should modify.

Interface

Access Control Listing is a list of all the rules you have set for access control. When you are done making changes, click on SAVE to save your changes, DELETE to delete the rule with the parameters you set or CANCEL to exit without saving.

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Filter: Filter Type: IP/MAC Rule Type: IP

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The following table describes the labels in this screen. LABEL DESCRI Filter Type Select the filter type you wish to apply. IP Filter Set Index Select the IP Filter Set Index you wish to modify. Interface Select the Interface you wish to modify. PVC0-PVC7 are WAN interfaces Direction Select which direction of data flow you wish to apply the filters to. Note that Incoming and Outgoing are from the point of view of your router, relative to the interface you select. For WAN, data coming from outside your system is considered Incoming and data leaving your system is Outgoing. For LAN, data leaving your system is considered Incoming and data entering your system is Outgoing. Select the IP Filter Rule Index you wish to modify. Select the IP Filter or MAC Filter Rule you wish to modify Toggle this rule index on or off with Yes or No, respectively. Enter the source IP address you wish to deny access to your system. Enter the subnet mask of the source IP address. Enter the port number of the source IP address. Note that 0 means all that ports are allowed. Enter the destination IP address that you wish to deny access to your Enter the subnet mask of the destination IP address. Enter the port number of the destination IP address. Note that 0 means that all ports are allowed. Select the protocol to filter. Select what happens to the data in question if the rule you are currently editing is unmatched. Next means that the data is then compared to the next IP filter rule. Forward means that the data will be allowed into your system. Note that a Forward rule should be the last rule, as no data will be compared to rules after a Forward rule.

IP Filter Rule Rule Type Active Source IP Address Subnet Mask Port Number Destination IP Subnet Mask Port Number Protocol Rule Unmatched

IP Filter Set Index Select the IP filter set you wish to view.

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Rule Type: MAC

When you have done changes, click on SAVE to save your changes, DELETE to delete the rule with the parameters you set or CANCEL to exit without saving.

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Application Filter:

When you have done changes, click on SAVE to save your changes or CANCEL to exit without saving.

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URL Filter:

When you have done changes, click on SAVE to save your changes, DELETE to delete the rule with the parameters you set or CANCEL to exit without saving.

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SNMP:
Simple Network Management Protocol (SNMP) is a protocol for exchanging management information between network devices, and is part of the TCP/IP protocol suite.

The following table describes the labels in this screen. LABEL Get Community Set Community DESCRIPTION Enter the password for incoming Get and Get Next requests from the management station. Enter the password for incoming Set requests from the management

The default password is public. When you have done changes, click on SAVE to save your changes.

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UPnP
Universal Plug and Play (UPnP) is an open networking standard that uses TCP/IP for simple peer-to-peer network connectivity between devices. An UPnP device can dynamically join a network, obtain an IP address, convey its capabilities and learn about other devices on the network. A device can leave a network smoothly and automatically when it is no longer in use.

The following table describes the labels in this screen. LABEL UPnP Auto-configured DESCRIPTION UPnP can be toggled Activated or Deactivated. Auto-configuration can be toggled Activated or Deactivated (by UPnP-enabled Application).

Default setting is set to Activated. When you have done changes, click on SAVE to save your changes.

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DDNS:
Dynamic DNS (DDNS) allows you to update your current dynamic IP address with one or many dynamic DNS services so that anyone can contact you through various applications. You can also access your FTP server or Web site on your own computer using a DNS-like address that will never change instead of using an IP address that changes each time you reconnect. Your friends or relatives will always be able to call you even if they don't know your IP address. You need to have registered a dynamic DNS account with www.dyndns.org. This is for people with a dynamic IP from their ISP or DHCP server that would still like to have a DNS name. The Dynamic DNS service provider will give you a password or key.

To change your Routers DDNS, Click on DDNS. The screen appears as shown. DDNS can be toggled Activated and Deactivated. DDNS must be activated before you can edit the following options.

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The following table describes the labels in this screen. LABEL Active DESCRIPTION Dynamic DNS can be toggled Activated or Deactivated.

Service Provider Select the name of your Dynamic DNS service provider. My Host Name Enter the domain name assigned to your device by your Dynamic DNS E-mail Address Enter your e-mail address here. Username Password Enter your user name here. Enter the password assigned to you here.

Wildcard support Choose whether or not you have DYNDNS Wildcard. Note that you must enter the user name exactly as your ISP assigned it. If the assigned name is in the form of user@domain where domain identifies a service name, enter it exactly as given. When you have done changes, click on SAVE to save your changes.

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CWMP:
To change your Routers CWMP, Click on CWMP. The screen appears as shown:

Enter the password and save the setting.

MAINTENANCE:
The maintenance screens help you manage your router.

Administration
Use the Administration screen to change your password

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The following table describes the labels in this screen LABEL New Password Confirm Password DISCRIPTION Enter the password you wish to use here. Enter the password again to confirm it.

TIME ZONE:
Use the Time Zone screen to change your routers time and date.

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The following table describes the labels in this screen. LABEL Synchronize time with Time Zone Daylight Saving NTP Server Address DESCRIPTION Choose how you want your device to obtain the time. Select your time zone from the dropdown list. Daylight saving can be toggled Enabled or Disabled. Enter the NTP server address you wish to use here.

A Network Time Protocol (NTP) server can automatically set the routers time for you. If you use an NTP server, you will only need to select your time zone. If you manually set the time, you can enable Daylight Saving. The router will automatically adjust when Daylight Saving goes into effect. When you have done changes, click on SAVE to save your changes or on CANCEL to exit without saving.

FIRMWARE:
Use the Firmware screen to view and update your routers firmware.

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The following table describes the labels in this screen. LABEL Current Firmware Version New Firmware Location Romfile Backup DESCRIPTION The current firmware version your device is using. The location on your computer of the firmware you wish to upload. Backup the current Rom file

Once you have entered the new firmwares location in the field, click on UPGRADE to upload it to your router. Note that upgrading might take several minutes. Do not turn off your router during this time. It will restart automatically after upgrading finishes.

SYSRESTART

The SysRestart screen allows you to restart your router with either its current settings still in place or the factory default settings. Once you have selected the settings you wish to use upon restart, click on RESTART to restart the router.

DIAGNOSTICS:
The Diagnostics screen tests the performance of your virtual circuits

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Select which PVC you wish to test from the dropdown list. The router will automatically run diagnostic tests on that circuit. PASS indicates given test is passed, FAIL indicates test is failed and SKIPPED indicates that the test is skipped.

STATUS:
The status screens give you information about various aspects of your routers settings.

DEVICE INFO:
The Device Info screen gives you information about your routers Internetrelated settings.

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SYSTEM LOG:
The system log screen displays a log of the routers functioning. Click on CLEAR LOG to clear the log or on SAVE LOG, which will save the log data to a separate file.

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STATISTICS:
The statistics screen gives you information on how much data your router has processed. Choose Ethernet, ADSL or WLAN to view the respective statistics screens. Click on REFRESH to update the screen.

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Troubleshooting
This chapter covers potential problems and the corresponding remedies.

Using LEDs to Diagnose Problems


The Light-Emitting Diodes (LED) are useful aides for finding the possible causes of problems.
Problem: Power LED Doesnt Light Up

The Power (PWR) LED on the front panel does not light up.
STEPS CORRECTIVE ACTION Make sure that the ADSL2+ MODEM power adaptor is connected to the Adsl2+ modem and plugged in to an appropriate power source. Use only the 1 supplied power adaptor. Check that the ADSL2+ MODEM and the power source are both turned on 2 and the ADSL2+ MODEM is receiving sufficient power. 3 4 Turn the ADSL2+ MODEM off and on. If the error persists, you may have a hardware problem. Contact your vendor.

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Problem: LAN LED Doesnt Light Up

The LAN LED on the front panel does not light up.
STEP CORRECTIVE ACTION S 1 Check the Ethernet cable connections between your ADSL2+ MODEM and the computer or hub. 2 3 4 Check for faulty Ethernet cables. Make sure your computers Ethernet card is working properly. If the error persists, contact your local distributor for assistance or technical support.

Problem: DSL LED Doesnt Light Up

The DSL LED on the front panel does not light up.
STEPS CORRECTIVE ACTION Check the telephone wire and connections between the ADSL2+ 1 MODEM DSL port and the wall jack. 2 3 4 Make sure that the telephone company has checked your phone line and set it up for DSL service. Reset your ADSL line to reinitialize your link to the DSLAM. If the problem persists, contact your local distributor for assistance or technical support.

Cant Access Web Configurator


I cannot access the Web configurator.
STEP CORRECTIVE ACTION S 1 Make sure you are using the correct IP address of the ADSL2+ MODEM. Check the IP address of the ADSL2+ MODEM. 2 3 Make sure that a console session isnt running. Check that you have enabled Web service access. If you have configured a secured client IP address, your computers IP address must match it.

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4 5 6 7

For WAN access, you must configure remote management to allow server access from the WAN (or all). Your computers and the ADSL2+ MODEMs IP addresses must be on the same subnet for LAN access. If you changed the ADSL2+ MODEMs LAN IP address, enter the new one as the URL. Remove any filters in LAN or WAN that block Web service.

Forgotten Login Username and Password


I forgot my login username or password.
STEP CORRECTIVE ACTION S 1 If you have changed the password and forgotten it, you will need to upload the default configuration file. This will erase all custom configurations and restore factory defaults including the password. 2 Press the RESET button for five seconds, and then release it. When the SYS LED begins to blink, the defaults have been restored and the ADSL2+ MODEM restarts. The default username is admin. The default password is admin. The Password and Username fields are case-sensitive. Make sure that you use the proper casing. It is highly recommended to change the default username and password. Make sure you record the username and password in a safe place.

Cant Access LAN Interface


I cannot access the ADSL2+ MODEM from the LAN or ping any computer on the LAN.

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STEP CORRECTIVE ACTION S 1 Check the Ethernet LEDs on the front panel. A LAN LED should be on if the port is connected to a computer or hub. Make sure that the IP address and the subnet mask of the ADSL2+ 2 MODEM and your computer(s) are on the same subnet.

Cant Access WAN Interface


Initialization of the ADSL connection failed.
STEP CORRECTIVE ACTION S 1 Check the cable connections between the ADSL port and the wall jack. The DSL LED on the front panel of the ADSL2+ MODEM should be on. 2 Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are the same as that you obtained from your telephone company and ISP.

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