Академический Документы
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Studies on the Evaluation of Organizational Effectiveness for the Elderly Care Institutions in Taiwan
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Lu, Fong-Tsu
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Evaluation
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1970
criteria
organizational effectiveness
performance
125
94
13
indicator
85
126
Zammuto 1982
frame of reference
Etzioni Katz & Kahn Pickle & Friedlander Seashore & Yuchtman Mott Steers Hannan & Freeman Zammuto Robbins Hall Scott
1964 1966 1967 1967 1972 1977 1977 1982 1990 1991 1992
127
94
13
Scott bases
1992
128
1983
Cummings
1977
Scott
1992
129
94
13
Campbell
1977
, D Aunno, 1992
130
Robbins
1990
Hall
1991
Scott
1992
Goal-Attainment Approach Systems Approach Constituencies Approach Approach, CVA StrategicCompeting Values
Goal-Attainment Approach
1961
operative goals
131
10
94
13
Strategic-Constituencies Approach
dominant coalition
132
11
Hall
1991
F E
M C
Robbins, 1990 : 70
133
12
94
13
1994
Campbell
1977
16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30.
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1.
flexibility
control
2.
people
organization
3.
means
ends
135
14
94
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1983
136
15
Hasenfeld, 1992
137
16
94
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Cameron, 1978
Campbell, 1977 Pfeffer and Salancik Zammuto 1982 1978 Goodman and Pennings 1980
Zammuto 1982
niche
dimensions 1995
138
17
Szilagyi
1984
multiple constituencies
139
18
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1.
flexibility
control
F C
2. people organization
P O
3. means ends
M E
1 _____ 1. _____ 2. _____ 3. _____ 4. _____ 5. _____ 6. _____ 7. _____ 8. _____ 9. _____ 10. _____ 11. _____ 12. _____ 13. _____ 14. _____ 15. _____ 16.
Quinn, 1988: 139
140
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Quinn
1988
1.
141
20
94
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PCE
4.
Likert Scale 1 7 1 7
52
15
24
142
21
29
0.05
15 5
143
22
94
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Quinn
1988
144
23
145
24
94
13
146
25
147
26
94
13
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27
55
1995 43 2001
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35-
Cameron, K. S. (1978).
Education. Adminstrative Science Quarterly, Vol.23, No.4, 604-632. Cameron, K. S. and Quinn, R. E. (1983). Organizational Life Cycles and
Shifting Criteria of Effectiveness: Some Preliminiary Evidence. Management Science Vol.29, No.1, 33-51. Cameron, K. S. and Whetten, D. A. (1981). Perceptions of Organizational Effectiveness over Organizational Life Cycles. Quarterly. Vol.26, 525-544. Cameron, K. S. and Whetten, D. A. (1983). One Model or Serveal Organizational Effectiveness: Administrative Science
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Organizational Effectiveness: A Comparison of Multiple Models. New York: Academic Press. 1-2. Campbell, J. P. (1977), On the Nature of Organizational Effectiveness. in
Goodman, P. S. and Pennings, J. M. (eds.) New Perspectives on Organizational Effectiveness. San-Francisco:Jossey-Bass. 13-55. Cummings, L. L. (1977). Emergence of the Instrumental Organization. in Goodman, P. S. and Pennings, J. M. (eds.) New Perspectives on Organizational Effectiveness. San-Francisco: Jossey-Bass. 56-62. D Aunno, T. (1992). The Effectiveness of Human Service Organizations: A in Hasenfeld, Y. (ed.) Human Service as
Comparison of Model.
Complex Organizations. Newbury Park:Sage Publications. 339-361. Goodman P. S., Pennings, J. M. and Associates (1980). Assessing Organizational Effectiveness. Critical Issues in
in Lawler, E. E. et al.,(eds.)
Organizational Assessment. New York: McGraw-Hill. 185-215. Hall, R. H. (1991). Organizations: Structures, Processes, and Outcomes. New Jersey: Prentice Hall. Hasenfeld, Y. (1992). Organizations. Theoretical Approaches to Human Service
Organizattions. Newbury Park: Sage Publications. 24-44 Kanter, R. M. and Summers, D. V. (1987). Doing Well while Doing Good:
Dilemmas of Performance Measure in Nonprofit Organizations and the Need for a Multiple-Constituency Approach. in P. Walter (ed.) The
Nonprofit Sector: A Research Handbook. New Haven:Yale University Press. 154-166. Lawrence, P. R. and Lorsch, J. W. (1967), Organization and Environment:
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Managing Differentiation and Integration. Boston: Graduate School of Business Administration, Harvard University. Perrow, C. (1961). The Analysis of Goals in Complex Organizations.
American Sociological Review, Vol.26, No.2, 194-208. Pickle, H. and Friedlander, F. (1967). Seven Societal Criteria of
Organizational Success. Personnel Psychology, Vol.20, 165-178. Quinn, R. E. (1988) Beyond Rational Management: Mastering the Paradoxes and Competing Demands of High Performance. San-Francisco: JosseyBass. Quinn, R. E. and Rohrbaugh, J. (1983). A Spatial Model of Effectiveness
Criteria: Towards a Competing Values Approach to Organizational Analysis. Management Science, Vol.29, 363-377. Robbins, S. P. (1990). Organization Theory: Structure, Design, and Applications. New Jersey: Prentice Hall. Scott, W. R. (1992). Organizations: Rational, Natural, and Open Systems. 3rd Ed. New Jersey: Prentice-Hall. Seashore, S. E. and Yuchtman, E. (1967). Factorial Analysis of
Organizational Performance. Administrative Science Quarterly, Vol.12, No4, 377-395. Szilagyi, A. D. (1984). Management and Performance. 2nd New Jersey: Scott Foresman and Co. Goodyear Publishing. Zammuto, R. F. (1982). Assessing Organizational Effectiveness. Albany: State University of New York Press.
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