Topic:

Different Components of DSS Difference between Data-driven & model driven DSS

DSS Components
1. 2. 3. 4. 5. Data Management Subsystem Model Management Subsystem Knowledge-based (Management) Subsystem User Interface Subsystem The User

User

User Interface KBS1 DBMS KBS2 MBMS KBS3

1.Data Management Subsystem

DSS database Database management system Data directory Query facility

DSS Database Issues

Data warehouse Data mining Special independent DSS databases Extraction of data from internal, external, and private sources Web browser data access Web database servers Multimedia databases Special GSS databases (like Lotus Notes / Domino Server) Online Analytical Processing (OLAP) Object-oriented databases Commercial database management systems (DBMS)

2. Model Management Subsystem

Analog of the database management subsystem

Model base Model base management system Modeling language Model directory Model execution, integration, and command processor

Model Management System

 Strategic Models: Non routine mergers, impact analysis, capital budgeting Tactical Models: Allocation & Control labor requirements, sales promotion planning Operational Models: Routine-day-to-day production scheduling, inventory control, quality control Analytical Models: SAS, SPSS, OR, data mining

3. Knowledge-based (Management) Subsystem

Provides expertise in solving complex unstructured and semi-structured problems Expertise provided by an expert system or other intelligent system Advanced DSS have a knowledge based (management) component Leads to intelligent DSS Example: Data mining

4. User Interface Subsystem

Includes all communication between a user and the MSS Graphical user interfaces (GUI) Voice recognition and speech synthesis possible To most users, the user interface is the system

5. The User
Different usage patterns for the user, the manager, or the decision maker
Managers Staff specialists

 Intermediaries Staff assistant Expert tool user Business (system) analyst GSS Facilitator

Difference between Data-driven & model driven DSS

Data-driven DSS:
Data driven DSS are targeted at managers, staff and also product/service suppliers. It is used to query a database or data warehouse to seek specific answers for specific purposes. It is deployed via a main frame system, client/server link, or via the web. Examples: computer-based databases that have a query system to check (including the incorporation of data to add value to existing databases.

How many washing-up liquids were sold in total in December 2003? Compare the turnover of our washing-up liquid in St. Gallen to the turnover of this product in Geneva for the last four months. Which washing-up liquid is favoured by business women over fifty who buy the magazine Gala regularly Such questions can be answered by a data-driven DSS. Data-driven DSS help prepare decisions by showing developments in the past and by identifying relations or patterns. This also explains the two sub-types of data-driven DSS:

The first sub-type OLAP provides the means for interactive ad-hoc exploration of huge amounts of data to gather the information necessary for the decision.

The second one, Data-mining, provides the means for automatically find structure in the form of relations and/or patterns in large databases. These can then be used as models of the data to understand the datas structure (e.g., what item is usually bought together with spaghettis), make predictions (what is the probability that a customer who buys spaghetti also buys red wine), find a most likely explanation (given the shopping of this person she is likely to have a dinner party tonight).

The aim of data-driven DSS is to give the user a simple access to large amounts of data from various sources (both internal and external) on which he or she can run real-time queries. A data-driven DSS helps to transform large data sets into meaningful, easy to read business information. Even if a data-driven DSS has models, they are in general very simple and only used to compute information like averages or totals. Nowadays, such large amounts of data are stored in data warehouses which are introduced on the following page.

Model-driven DSS:
Model driven DSS is a decision support system used by managers, staff members and people who interact with the business organization for analyzing semi structured and unstructured decisions. They are usually deployed as software; hardware in standalone PCs.DSS basically has 4 analysis models:

what if analysis sensitivity analysis goal based analysis optimized analysis

Model driven DSS

Analytical capabilities; Can answer what-if scenarios Can be used for deciding which path to take (Goal seek) Can be used to determine what inputs will get you the desired output (Solving)