Alfresco for the Financial Sector

Enterprise-class Open Source content management for Banking, Financial Services & Insurance
Presented by: Harish Ramachandran, VP & Head Presales Kristin Smith, Sales & Marketing Manager CIGNEX Technologies June 9, 2011
CIGNEX - Alfresco Confidential

Agenda
Introduction Alfresco A comprehensive ECM Suite CIGNEX Financial Services Case Studies
Document Management & Records Management Case study Contract and Procurement Management solution Imaging solution Integrated Content Management and Portal solution

CIGNEX Overview Platinum Partner of Alfresco Q&A

CIGNEX - Alfresco Confidential

Expert Predictions
By 2016, Open Source Software (OSS) will be included in mission-critical software portfolios within 99% of Global 2000 enterprises, up from 75% in 2010 By 2015, OSS will be used and adopted to help enable over 60% of platform-as-a-service (PaaS) services By 2014, organizations with effective, open-source community participation will deliver high returns from their open-source investments By 2016, 50% of leading non-IT organizations will use OSS as a business strategy to gain competitive advantage
Source: Leading IT Research and Advisory Company Predicts 2011: Open Source Software, the Power Behind the Throne, Nov, 2010

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Open Source Software Projects on Total Application Software by Software Segment

Source: Leading IT Research and Advisory Company, April 2010

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ECM Trends
ECM is becoming a component of IT Infrastructure Compliance and Information retention Exponential growth of social content Web2.0 and mobile technologies Integration and federation of content repositories Delivery models SaaS and Open Source

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Key Challenges
Controlling IT Costs
Costs associated with application software, inter-operability, licensing, upgrades, maintenance

Sophisticated Application Functionality

Increasingly Demanding Customers (internal & external) Zero downtime Social Media & Collaboration tools Centralization of Content & Database

Regulatory & Compliance Requirements

Business Processes/Workflow Records Management System DoD 5015, SOX, BSA/ AML, etc.

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Alfresco - Enterprise Content Management (ECM)

Alfresco is now the largest private, pure-play open source software company in the world.
3 million+ downloads of Alfresco community 1500+ customers from 43+ countries 200+ global channel partners 19 consecutive quarters of double-digit growth revenue growth founded in 2005

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Alfresco - Enterprise Content Management (ECM)

CIGNEX - Alfresco Confidential

Alfresco ECM
Enterprise Collaboration
Social Media & Collaboration Tools Content Analysis

Web Content Management

Online channel optimization (analytics, social community etc.) Rich media & Digital Asset Management

Documents and Records Management

Long term archiving & Automation of retention Compliance Policies legal, regulatory, industry

BPM/Workflow
Workflow/Business Process Management Audit Trails

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Gartners ECM Magic Quadrant

ECM Magic Quadrant Movement from Sept. 2008 to Nov. 2010 Legend

Positive Movement Negative Movement Alfresco Movement

MSFT, EMC, Oracle, OpenText just traded places.

Hyland

Alfresco : only Open Source vendor in the Gartner ECM MQ

Xythos (now Blackboard)

Xerox

Autonomy

Previously Day, now Adobe

Alfresco is the largest positive mover over the past 2 years.

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CIGNEX Success Stories in the Financial Services Vertical

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Leading Japanese Financial Services

Alfresco based Documents & Records Management (DM & RM)

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Document & Records Management

Client Overview
Major global Industrial & Financial conglomerates founded in Japan Research & Analytics division of the Finance & Securities group publishes around 8,000 reports for US, Europe and Asia

Challenges faced
Existing manual and semi-automated Document Management workflow Publish financial, research and intra-day reports to customers in English & Japanese Inefficiencies / overheads due to semi-automated system Increased emails, reminders and phone calls within group and to Legal More than 500 employees No tagging and categorization making document retrieval difficult Low productivity Report publishing taking too long Intra-day publication taking 46 hours Desired turn-around time: 1 2 hours Lack of audit trail Increased legal risk
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Document & Records Management

Key Features
Standardized 6-step work-flow
Create Edit Supervisor Review Legal Approval Publish Translate

Single Sign On for employees

Eliminated need for separate credentials management

Seamless integration with inhouse applications developed on MS .Net technologies

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Document & Records Management

Key Benefits to Client
Automated, reliable and fully functional solution deployed within 6 months Robust report publishing system
Reduced time to publish reports by up to 70%

Automated notifications helped in increasing process efficiency Eliminated vendor lock-in Reduction in Total Cost of Ownership (TCO) > 70% over proprietary technologies

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Leading Financial Services company in Asia

Alfresco based Contract Lifecycle and Procurement Management solution

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Alfresco based CLMS

Client Overview
Leading financial services groups in Asia providing full range of financial services Operations in more than 15 countries; 14,000 employees worldwide and net earnings of over US$ 2 billion

Challenges faced
Manual, paper based, procurement and contract systems

Low productivity Time Consuming Poor Vendor Management

lack of visibility on contract renewal & termination

Re-work Increasing risks & costs

Lack of physical security Excessive paper-work Inability to track contracts and transactions

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Alfresco based CLMS

Key Features
Powerful online procurement and contract management solution
Transparent workflows
Continuous tracking Identifying bottle necks Accelerating decisions

Centralized repository facilitating Contract

Creation Negotiation Execution Administration Analysis

Support automated procure-topay lifecycle

Integration to 3rd party applications Seamless migration of 5,000+ legacy contracts

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CLMS Overview
Contract Document
Contract History Metadata

Workflow Approvals
Correspondence

Compliance

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Alfresco based CLMS

Key Benefits to Client
Improved operational efficiency
Reduced contract management time Full control of contract obligations Integrated tax & legal structures of 6 Asian countries Support for 3 languages
English Simplified Chinese Traditional Chinese

Centralized repository for faster and easier search, retrieval and management Improved Security, minimized Risk
Automatic Routing for validation / approval Support online authentication Ensured contract compliance and adherence to corporate guidelines

Cost Reduction
70% reduction in cost over proprietary solutions Control over infrastructure investments Reduced consumable costs

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Imaging Solution Overview

Leading Global Financial Services Company

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Alfresco based Invoice Approval System

Client Overview
Division of a 92 billion company Leading integrated financial services company Provides professional re-insurance solutions

Challenges faced
Manual invoice approval system Low productivity 1 3 weeks taken for processing and approval Poor operational efficiency Lack of visibility on status of invoice approval Inability to track variation in approved budget v/s actual expenses
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Alfresco based Invoice Approval System

Key Features
Automated Approval Flow

Intelligent business process automation / workflow

Improved security

Access rights control

Simple, user friendly & intuitive

Auto fill feature Eliminated need for scanning and printing documents Folder structure replicating departmental hierarchies
Intuitively store and locate invoices & other documents

Easy drag and drop functionality

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Alfresco based Invoice Approval System

Key Benefits to Client
Improved Productivity & Efficiency
Reduced processing time from 13 weeks to 1530 minutes Centralized repository
Easier & faster to retrieve, trace and locate the history of an invoice

Improved Data Quality

Data integrity Capture mandatory information Reduced dependency on individual

I thank the CIGNEX team for their hard work and patience with all the last minute changes. You guys really made it easy for us and appreciate your team work. Sr. Project Lead

Cost reduction
Low TCO using Open Source
Low Maintenance Cost Control over Infrastructure investments

Consumables
Elimination of printing and scanning
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Imaging Solution Trends

Alfresco + Ephesoft
(Ephesoft is an Open Source Document Capture and Mailroom automation solution)

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Alfresco + Ephesoft based Solution

Ephesoft Processing Documents CMIS Export

Scanner Alfresco

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Integrated Content Management and Portal (ICMP)

Alfresco + Liferay Portal
(Liferay is an Open Source Portal, Collaboration and Social Business Software)

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ICMP Conceptual Overview

SSO Services Portal

Portal Applications Content Services for Portal

Client Applications
ECM | WCM| DAM | ERM

ECM Platform
Content Server Repository

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Integrated Content Management & Portal

Business Users System & Network Administrators Visitors Partners Customers

SSO Services
Static Content

Web Server
FSR/Web Application

Portal
Portal/Web Apps
IBE Widget Image Carousel Video Map & Local Attraction FB Twtr Flickr

Alfresco Web Client Application Staging Server

Content Repository, Business Rules, Security, Workflow, Transformations, Document Lifecycle, Search, Reports

Firewall

RESTful Web Services

Search Information or Components

ECM Service

Run-Time
Hard disk

3rd Party Service Social N/W Client API

Liferay Framework
UI Page Mgmt Authentication & Authorization Mini Site Management Blog The me

Oracle 10g CMS Metadata, Folders, Rules etc.

Alfresco Run-time Instances

Media, XML files Images etc.

Alfresco ECM

Oracle 10g

Liferay Portal
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CIGNEX - Alfresco Confidential

How CIGNEX can help you!

Confidence in our experience to help you. Weve been delivering Open Source solutions for over 10 years. Global experience. We have completed over 200 Open
Source implementations across Global enterprises just like yours.

Teamwork. Over 400 people around the world are

resources available to make Open Source work for you. Focused on creating solutions with Open Source technologies that

save time and money.

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Our offerings

portals intranets extranets content management social collaboration mobile apps business intelligence

integration & ESB contract management document management records management digital asset management business process/workflow SAP services and more

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our Alfresco practice

Close working relationship since 2005
Conduct Alfresco training worldwide

Global Platinum Partner

Deployed over 50 enterprise solutions on Alfresco Over 50 Alfresco consultants Developed Accelerators
Migration from Documentum Contract Lifecycle Mgmt
2010 Alfresco North America Partner of the Year

Achievements
Alfresco Recognized Developer Partner of the Year Authored 3 Alfresco Books 2010 Alfresco Partner of the Year 2007 WCM Implementation of the Year 2008 Best North American implementation of the Year
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2010 Alfresco APAC

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Best Practices for Open Source Adoption

External
Confidence in Open Source
Web Retail sites Transactional CRM

Pilot, Test Drive, Migrate

Core Banking, Internet Banking, Mfg. Process Automation,

Target Audience

Social Media Static websites / Extranet Portals Product / CMS Websites ERP

Candidate for Immediate Migration

Doc. & Rights Management Workflow based applications Corp. Social N/w

Expand Open Source Adoption

BI Operational CRM IMS CLMS Cloud

Internal

Intranet Portals

Information oriented (Non-critical)

Transactional / Mission-critical

Nature of Application
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Summary
ECM is a strategic investment
Should be integrated into overall business strategies and objectives

Open Source ECM, an Enterprise-level alternative to established proprietary software products

Supports open standards & interoperability Reduces TCO up-to 90%

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Are you ready to migrate?

Interested to learn how Open Source can reduce your Total Cost of Ownership compared to Proprietary Technologies?
CIGNEX makes Open Source work, for you!
Harish Ramachandran harish@cignex.com Phone # 408.896.1330 Kristin Smith kristin.smith@cignex.com Phone # 781-635-2110

THANK YOU!
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