GLOBAL BUSINESS SERVICES - Administrative Manager RESPONSIBILITIES: * Performs advanced, diversified, secretarial and administrative assignments, supporting a department

or group of professionals. * Manage and coordinate daily schedules, meetings (internal & external), arrange all phases of travel for the department or group of professionals. * Prepare correspondence; communicate extensively utilizing a variety of technology * Manage supplies, purchase requisitions, office management. * Design and develop spreadsheets, forms and presentations. Project management * Manage all travel arrangements, assure transportation strategy in place. * Manage events, external publicity and community relations. * Manage visitors itineraries. REQUIREMENTS: * Candidate must possess at least a Bachelors/College Degree in any field. * At least 3 year(s) of working experience in the related field is required for this position. * Requires comprehensive skill and knowledge of organization policies and practices. * Experience supporting top level executive, required * Requires proficiency in Microsoft Products * Must be willing to be based in Makati TeleTech Customer Care Management Phils., Inc. Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634. Website: http://www.teletech.com Tags: Administrative Manager TeleTech Pasay Posted by teletech at 11:11 am | permalink | Add comment

TeleTech Jobs in Pasay - Quality Assurance Manager

TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 40,000 employees in over 80 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the worlds largest companies in the Philippines since 2001. Our passion for helping clients better serve their own customers is unequalled in the industry. Were looking for dynamic, service-focused people who share our high level of commitment. GLOBAL BUSINESS SERVICES - Quality Assurance Manager RESPONSIBILITIES:

* Drive coloration and strategy of the customer satisfaction process to the internal quality process. * Ensures QA Department is implementing TeleTech Quality Assurance Best Practices to drive overall client and customer satisfaction. * Participates in client meetings to develop and/or revise project requirements. * Facilitates and maintains Client relations in respect to the Quality Assurance department. * Ensures that all QA personnel receive the training required to properly perform their duties in support of the internal departments and TeleTech goals. * Maintains and reviews the Specialist scorecards and production matrix * Manages QA Evaluation dispute processes. * Performs administrative duties and manages special projects, as required. REQUIREMENTS: * Candidate must possess at least a Bachelors/College Degree in any field. * Preferably Managers specializing in Quality Monitoring and Control. * Five to seven (5-7) years experience in a BPO/customer service environment. * At least 2 years QA Management experience; quality assurance background in a technical account preferred. * Applicants should be Filipino citizens or hold relevant residence status * Must be willing to work on shifting schedule * Must be willing to be based in Novaliches, Quezon City. TeleTech Customer Care Management Phils., Inc. Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634. Website: http://www.teletech.com Tags: Assurance Jobs in Pasay Manager Quality TeleTech Posted by teletech at 11:08 am | permalink | Add comment

TeleTech Philippines : Technical Support Associate

November 17, 2008 TeleTech PhilippinesLUZON - Technical Support Associate RESPONSIBILITIES: * This position will assist calls dealing with technical support issues and customers requiring issue resolution. Will make necessary callbacks and transfers as necessary. REQUIREMENTS: * College Graduate preferred but not required * With excellent conversational skills in English

* Knowledge in Computer Operating Systems and internet application like Microsoft Windows/XP , Macintosh and Outlook * Previous call center experience from inbound technical support or inbound customer service preferred * Strong computer typing skills ability to multi-task * Previous experience in a shift work environment preferred * Applicants should be Filipino citizens or hold relevant residence status. * Must be willing to be assigned in Cainta, Lipa, Pasay or Bacoor. * Full-Time positions available. * Required language(s): English. To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech. Company Name : TeleTech Customer Care Management Phils., Inc. Industry : Call Center / IT-Enabled Services / BPO Type of Company : Private Limited Company, Foreign Based Company Location : Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634 WebSite : http://www.teletech.com Tags: Technical Support Associate Teletech Jobs TeleTech Philippines Posted by teletech at 9:45 am | permalink | Add comment

TeleTech Philippines
TeleTech Philippines TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 40,000 employees in over 80 customer management centers in key global locations. TeleTech is blossoming in the Philippines having supported the worlds largest companies in the Philippines since 2001. Our passion for helping clients better serve their own customers is unequalled in the industry. Were looking for dynamic, service-focused people who share our high level of commitment. Tags: Teletech Jobs TeleTech Philippines TeleTech Phils. Posted by teletech at 9:39 am | permalink | Add comment

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