query codes (tlas)

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boc-breakdown of costs req.
ccg-carriage charges disputed
ccx-carriage charges sb foc
cde-early settlement discount
cdx-incorrect discount on inv.
cis-copy insurance docs. req.
clq-credit limit query
clx-credit limit removed
cmd-comm. charges disputed
cmf-commissioning faulty
cmp-comm. sb incl. orig p/o
cms-comm. is sub-standard
cmx-comm. charges sb foc
cra-credit applied for
crn-credit note requested
crr-copy report req. by cust.
csb-customer is self-billing
csc-customer is sub-contract
cwc-awaiting an agreed credit
cws-credit awaiting signature
dir-director issue
dpc-duplicate charge
dpi-duplicate invoice
dri-director intervention a/c
dtd-goods damaged in transit
dtx-goods lost in transit
foc-should be free of charge
gbx-goods sent w/o paperwork
gdl-goods delivered late
gds-goods del. to wrong site
gdx-goods del. to wrong cust
gof-faulty goods sent
got-goods in transit
gox-incorrect goods sent
grn-pend. goods returned note
grp-goods replacement sb foc
gsc-goods in storage @ cust.
gsf-goods in storage off site
gsn-goods in storage on site
gwp-goods awaiting pick-up
igc-intercompany issue
int-internal issue
inv-copy invoice req.
ovc-overcharged (price query)
ovx-p/order value exceeeded
pcr-part credit expected
pnn-incorrect p/order number
pnx-no purchase order number
poc-purchase order copy req.
pod-proof of delivery req.
por-proof of return req.
pox-purchase order cancelled
pho-payment with-held / other
ppq-back-up paperwork req.
pro-customer is proforma
qui-query under investigation
sa?-agreement made, no details
scx-resotcking charges sb foc
sdc-special discount: contract
sdi-special discount: invoices
sta-copy statement req.
stc-special terms on contract
sti-special terms agreed - inv
sue-cust. being sued by others
wax-inv is on the wrong a/c
wlx-inv is on the wrong ledger
wrf-warranty claim / sb foc
wrg-goods failure / sb foc
vtc-vat calculated incorrectly
vtr-vat rate is incorrect
vtx-vat should not be on inv

resolved codes
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cbc-b/down of costs -> cust
cbp-back-up ppw -> cust
ccr-copy credit note -> cust
cin-copy insurance docs->cust
civ-copy invoice -> cust
cpd-proof of delivery -> cust
cpo-purchase order -> cust
cpr-proof of return -> cust
crr-copy report -> cust
cst-copy statement -> cust
qrp-query resolved. (to pay)

credit control codes (non-q)

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bx?-bacs payment due on...
cg?-cheque to be rec. on...
col-invoice is collectable
clb-customer is liable
clp-customer liabilty proven
clr-awaiting cleardown
cqr-cheque refund requested
cqs-cheque swap pending
cqt-cheque in transit
cxc-contra-charges
lir-company in receivership
liq-company in liquidation
lpa-1st reminder letter sent
lpb-2nd reminder letter sent
lpc-copy reminder letter sent
lpf-final demand letter sent
lpg-legal proceedings started
lph-legal proceedings held
lpx-legal proceedings dropped
pif-paid in full
pin-payment in installments
ppc-payment plan with cust.
ppp-part payment proposal
ppr-part payment received
p50-compromise deal offered
ret-retention deducted
trb-customer to ring back