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ThatsBrilliant: RT @martincouzins @thatsbrilliant gives her review of #sddt http://t.co/yoe6Zyb0


Thu, 24 Nov 2011 12:15:19 +0000

Impressions Contributed by 84 Twitterers


williamtincup martincouzins StirTheSource dougshaw1 garelaos MJCarty phoenixchange AdrianMcNeece PeterMasseyBudd workessence BradBennett MervynDinnen hoorayhenry ClaireBoyles RobinSchooling Annemcx AlisonChisnell ValerieDwyer susanavello theintrapreneur charlie_elise sarknight Academyofrock Lise_Moen 220,200 84,356 49,141 47,604 30,653 15,779 14,878 10,079 8,175 7,063 7,043 6,392 5,745 5,173 3,943 3,878 3,300 3,174 3,172 3,058 2,922 2,002 1,806 1,716 1,564 1,453 1,304 1,262 1,246 1,089 1,089 1,002 965 926 779 694 617 564 555 537

markbenfold: Great day at #sddt yesterday. Thanks @dougshaw1 for bringing us together and to all there for the ideas I've taken away.
Thu, 24 Nov 2011 11:04:54 +0000

StirTheSource: RT @dougshaw1: Wow! We did it, thanks so much to everyone who joined in with #sddt yesterday. Follow up out soon. < YES, YOU DID #rock on
Thu, 24 Nov 2011 09:28:11 +0000

AdrianMcNeece: RT @dougshaw1: Wow! We did it, thanks so much to everyone who joined in with #sddt yesterday. Follow up will be out soon.
Thu, 24 Nov 2011 09:24:40 +0000

hoorayhenry: @dougshaw1 thanks for yesterday very interesting and useful event #sddt
Thu, 24 Nov 2011 08:41:50 +0000

martincouzins: @dougshaw1 thanks Doug. More pics and video to come #sddt
Thu, 24 Nov 2011 08:35:00 +0000

dougshaw1: check out @martincouzins web site, he's compiled some fab #sddt content
Thu, 24 Nov 2011 08:32:02 +0000

TheAgileAnalyst hackofalltrades ChangeContinuum niamhjean JohnQShift naturalgrump freedbydesign KateGL mijori23 CraigTaylor74 Peter_Doak jo_clarke1969 BillBoorman JulesJ85 AilsaSuttie MrsDurbs

martincouzins: Well done Doug RT @dougshaw1 Wow! We did it, thanks so much to everyone who joined in with #sddt yesterday. Follow up will be out soon.
Thu, 24 Nov 2011 08:30:32 +0000

dougshaw1: Wow! We did it, thanks so much to everyone who joined in with #sddt yesterday. Follow up will be out soon.
Thu, 24 Nov 2011 08:06:34 +0000

g1anyrulaf: I am feeling uncharacteristically nervous about tomorrow (or is it excitement in disguise!) I wonder what they have in store #sddt
Thu, 24 Nov 2011 05:51:40 +0000

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workessence: RT @StirTheSource: Proud to have been at #sddt today witnessing @dougshaw1 & his commitment, humility & devotion in action leaves one inspired and humbled.
Wed, 23 Nov 2011 21:58:08 +0000

timkitchin FloraMarriott kNOELedge Dan_atSurveylab AdvortoEmily garyfranklin allinsona Jonathan_Ignite HRBlogFeed Chris_Dutton StopDDT ThatsBrilliant DavidSanF TrudyMason robjones_tring melhayes1 lorddaaave oseland sarahfmatthews interimity preifors jess1ecat mattsmallman briddj ppmawestmids kyliesquelch the_anke Cottoncreeps tweim1 sarahjsargent ColinDWhalen joningham 966CMY MelSanghani lotsaquestions Dorothyfromyork g1anyrulaf Bridge101 markbenfold cp28 SineadCarville markgibo1 claretalks

markgibo1: #sddt loved the format of the unconference great insight on customer and people engagement
Wed, 23 Nov 2011 21:52:12 +0000

966CMY: Great day at #sddt. Lots of fun and very thought provoking. Thanks to all.
Wed, 23 Nov 2011 20:39:33 +0000

mattsmallman: #swtrains staff also get @dougshaw1 chocolate brownies I pilfered from #sddt to reinforce great customer engagement
Wed, 23 Nov 2011 20:37:03 +0000

mattsmallman: #sddt One glass too many = season ticket left on train #swtrains staff notice me checking my pockets and phone ahead to get it back. Great.
Wed, 23 Nov 2011 20:35:32 +0000

FloraMarriott: RT @kyliesquelch Had a seriously good day and is full of ideas, the autonomous model is excellent #sddt >really pleased to hear that ms Q!
Wed, 23 Nov 2011 20:03:59 +0000

kNOELedge: RT @StirTheSource: Proud to have been at #sddt today witnessing @dougshaw1 & his commitment, humility & devotion in action leaves one inspired and humbled.
Wed, 23 Nov 2011 20:00:37 +0000

dougshaw1: RT @allinsona: #sddt I learned three seminal things today and will do things differently tomorrow. My bloody head hurts :) >you rock!
Wed, 23 Nov 2011 19:55:57 +0000

Peter_Doak: @PeterMasseyBudd @fipelissier and that's just rounded off a pretty great day nicely! #SDDT
Wed, 23 Nov 2011 19:49:09 +0000

mattsmallman: #sddt Great food for thought and action today. Thanks everyone. @dougshaw1 chocolate brownies - great food for tummy. Thanks.
Wed, 23 Nov 2011 19:46:48 +0000

AlisonChisnell: So has anyone seen @dougshaw1? How did the #sddt unconference go? Hope it was a brilliant and amazing day
Wed, 23 Nov 2011 19:44:36 +0000

preifors: Some of the interrsting topics we've gone through today. #sddt http://t.co/JZu7hg5j
Wed, 23 Nov 2011 19:34:19 +0000

kNOELedge: @Dougshaw1 and his unconference surpassed expectations. A great day and greater people :) Many thanks #sddt
Wed, 23 Nov 2011 19:23:00 +0000

freedbydesign: @dougshaw1 - thank you for #sddt. Your passion for the event was touching & I'm glad I could play my part in making it a success for you.
Wed, 23 Nov 2011 19:18:07 +0000

TheAgileAnalyst: Back from #sddt unconference. Good event. Now to start work :(
Wed, 23 Nov 2011 19:14:59 +0000

StirTheSource: Proud to have been at #sddt today - witnessing @dougshaw1 & his commitment, humility & devotion in action leaves one inspired and humbled.
Wed, 23 Nov 2011 19:08:20 +0000

freedbydesign: Most poignant message from #sddt was 'treating people as individuals and seeing the person beyond the role'. So simple, so why isn't it done
Wed, 23 Nov 2011 19:03:47 +0000

freedbydesign: Fab day at #sddt Unconference. Great format, sparking insightful debate around customer&employee engagement.
Wed, 23 Nov 2011 19:01:14 +0000

PeterMasseyBudd: #sddt with great thanks to Doug, Jonathan, Tim. Great pleasure
Wed, 23 Nov 2011 18:50:16 +0000

niamhjean: @Sliderobes great day had at engaging session by @dougshaw1 #sddt


Wed, 23 Nov 2011 18:40:53 +0000

workessence: RT @niamhjean: @dougshaw1 @PeterMasseyBudd thank you for such an enjoyable unconference. Throughly enjoyed it #sddt http://t.co/N3tmlO0e
Wed, 23 Nov 2011 18:23:32 +0000

allinsona: #sddt I learned three seminal things today and will do things differently tomorrow. My bloody head hurts :) @dougshaw1
Wed, 23 Nov 2011 18:23:13 +0000

martincouzins: A thoroughly good day at #sddt - good chats, learned lots. well done @dougshaw1 @petermasseybudd and John
Wed, 23 Nov 2011 18:22:50 +0000

martincouzins: RT @workessence: Met some super people today at #sddt would be good to see a Twitter List to make sure I catch everyone @dougshaw1
Wed, 23 Nov 2011 18:20:20 +0000

workessence: Met some super people today at #sddt - would be good to see a Twitter List to make sure I catch everyone @dougshaw1
Wed, 23 Nov 2011 18:19:56 +0000

martincouzins: @thatsbrilliant gives her review of #sddt http://t.co/hfDt6FO4


Wed, 23 Nov 2011 18:19:23 +0000

workessence: @interimity #sddt great to meet you and thanks for the immortal idea of "stop doing dumb things to dumb people"...!
Wed, 23 Nov 2011 18:18:41 +0000

lorddaaave: RT @dougshaw1: RT @allinsona: #sddt want engagement ? Find and motivate the mavericks.
Wed, 23 Nov 2011 18:16:05 +0000

SineadCarville: @niamhjean thanks really enjoyed following the tweets. Think it was really relevant to my role. Hoping I can make June #sddt
Wed, 23 Nov 2011 18:13:46 +0000

ppmawestmids: RT @theintrapreneur: @dougshaw1: RT @allinsona: #sddt

want engagement ? Find and motivate the mavericks.


Wed, 23 Nov 2011 18:11:57 +0000

theintrapreneur: @dougshaw1: RT @allinsona: #sddt want engagement ? Find and motivate the mavericks.
Wed, 23 Nov 2011 18:07:37 +0000

kyliesquelch: Had a seriously good day and is full of ideas, the autonomous model is excellent #sddt
Wed, 23 Nov 2011 17:58:53 +0000

martincouzins: What makes great customer engagement? http://t.co/paPPGG9L #sddt


Wed, 23 Nov 2011 17:58:44 +0000

Dan_atSurveylab: @dougshaw1 thanks again for an excellent event. See you on 27th June! Or hopefully before then...! #sddt
Wed, 23 Nov 2011 17:34:18 +0000

PeterMasseyBudd: #sddt beers and debrief.


Wed, 23 Nov 2011 17:29:06 +0000

Dan_atSurveylab: #sddt conference was a superb event today - inspiring, informative, fun, can I say Engaging?
Wed, 23 Nov 2011 17:25:13 +0000

martincouzins: Doug Shaw sings Likeable Lives http://t.co/V9Id4YTK #sddt


Wed, 23 Nov 2011 17:09:10 +0000

Chris_Dutton: RT @workessence: Still convinced that "engagement' belongs with "collaboration" as overused and misunderstood concepts - both are precious and rare #sddt
Wed, 23 Nov 2011 17:06:19 +0000

niamhjean: @dougshaw1 @PeterMasseyBudd thank you for such an enjoyable unconference. Throughly enjoyed it #sddt http://t.co/N3tmlO0e
Wed, 23 Nov 2011 16:35:08 +0000

MelSanghani: #sddt thank you everyone. Great sense of community. Feel I have a new "work family".
Wed, 23 Nov 2011 16:34:51 +0000

PeterMasseyBudd: #sddt thank yous and a final song before beers http://t.co/wU6eMqAZ
Wed, 23 Nov 2011 16:33:30 +0000

tweim1: Well done Doug, Jonathan and Peter #sddt


Wed, 23 Nov 2011 16:32:39 +0000

AdrianMcNeece: #sddt @dougshaw1 summing up a fantastic and uber creative day! Really excellent concept and highly recommend next HR Unconference
Wed, 23 Nov 2011 16:30:46 +0000

niamhjean: @SineadCarville another one in June. You would enjoy it and would find it very insightful #sddt
Wed, 23 Nov 2011 16:30:44 +0000

martincouzins: 27 June 2012 is date for #sddt part 2


Wed, 23 Nov 2011 16:30:33 +0000

AdrianMcNeece: #sddt oh no everyones now gone a bit mental trying to sum up the day. All sounding a bit like discarded album titles...
Wed, 23 Nov 2011 16:23:43 +0000

AdrianMcNeece: #sddt Final thought of the day from excellent illustrator..."All you need is love"!
Wed, 23 Nov 2011 16:20:00 +0000

StirTheSource: RT @workessence: Still convinced that "engagement' belongs with "collaboration" as overused and misunderstood concepts - both are precious and rare #sddt
Wed, 23 Nov 2011 16:18:59 +0000

PeterMasseyBudd: #sddt searching for the visual metaphor of the day?


Wed, 23 Nov 2011 16:18:18 +0000

phoenixchange: @hoorayhenry "observ'n..is often called cynicism by those who don't get it" Shaw #sddt >true! "the opp of a great truth is another one" Bhr
Wed, 23 Nov 2011 16:16:10 +0000

AdrianMcNeece: Excellent roundup of the days thoughts on the illustrated wall... #sddt http://t.co/V3TEW6GB
Wed, 23 Nov 2011 16:15:05 +0000

StirTheSource: RT @dougshaw1: RT @allinsona: #sddt want engagement ? Find and motivate the mavericks.
Wed, 23 Nov 2011 16:12:25 +0000

StirTheSource: RT @AdrianMcNeece: #sddt It may be disengaged employees are sometimes just lazy malcontents who don't give a stuff? Life's too short sometimes.
Wed, 23 Nov 2011 16:10:43 +0000

StirTheSource: #sddt @TimCasswell taking us through his amazing wall of visual minutes. His reflection TRUST comes up again and again
Wed, 23 Nov 2011 16:09:08 +0000

PeterMasseyBudd: #sddt running thro Tim's visual minutes http://t.co/WngfkBUi


Wed, 23 Nov 2011 16:08:46 +0000

StirTheSource: lol!! @phoenixchange: @StirTheSource :) have to be a humungous starjump! I'm in Finland LoL #sddt http://t.co/YdZEpyPO cc @workessence
Wed, 23 Nov 2011 16:06:51 +0000

PeterMasseyBudd: #sddt strong conversations about real world back at the ranch
Wed, 23 Nov 2011 16:06:15 +0000

hoorayhenry: @phoenixchange the power of an accurate observation is that it is often called cynicism by those who do not get it George Bernard Shaw #sddt
Wed, 23 Nov 2011 16:06:07 +0000

AdrianMcNeece: #sddt It may be disengaged employees are sometimes just lazy malcontents who don't give a stuff? Life's too short sometimes.
Wed, 23 Nov 2011 16:02:15 +0000

AdrianMcNeece: #sddt Oops! We've descended into discussing anecdotes

about kids & grandkids rather than employee engagement. Very enjoyable though :)
Wed, 23 Nov 2011 15:54:13 +0000

AdrianMcNeece: #sddt Strangest post it comment on wall today "How can we get same culture in all our offices around the world" corker!
Wed, 23 Nov 2011 15:48:28 +0000

martincouzins: #sddt art 4/4 http://t.co/6KNHoSTc


Wed, 23 Nov 2011 15:48:09 +0000

oseland: @workessence #sddt any potential WCO #wcorg members at the Unconference?
Wed, 23 Nov 2011 15:47:06 +0000

martincouzins: #sddt art 3/4 http://t.co/DLZsqqNw


Wed, 23 Nov 2011 15:46:30 +0000

martincouzins: #sddt art 2/4 http://t.co/WJB8uXmo


Wed, 23 Nov 2011 15:44:27 +0000

AdrianMcNeece: #sddt Seems best way of dealing with obtuse & disengaged management is to tell them to just F**K off and resign. Yup been there before. ;)
Wed, 23 Nov 2011 15:39:21 +0000

martincouzins: Liking the red glow at #sddt http://t.co/ftFIwTWI


Wed, 23 Nov 2011 15:36:15 +0000

AdrianMcNeece: #sddt one member of group now telling other that they're probably not assertive enough. Ooh err! Charming!
Wed, 23 Nov 2011 15:34:49 +0000

AdrianMcNeece: #sddt much soul searching in break off group. Beating ourselves up about past failures through poor stakeholder engagement. Office politics?
Wed, 23 Nov 2011 15:31:02 +0000

martincouzins: another 23 mins til the @dougshaw1 #sddt song is uploaded


Wed, 23 Nov 2011 15:26:28 +0000

martincouzins: RT @dougshaw1: #sddt talking in small groups. What's your problem and how can we help? Let's get practical.
Wed, 23 Nov 2011 15:20:48 +0000

martincouzins: Fear and trust in employee engagement http://t.co/QCUcYFAj #sddt


Wed, 23 Nov 2011 15:19:54 +0000

phoenixchange: @hoorayhenry "cynic...knows the cost of everything and the value of nothing" ;) Wilde? #sddt
Wed, 23 Nov 2011 15:14:15 +0000

dougshaw1: RT @allinsona: #sddt want engagement ? Find and motivate the mavericks.
Wed, 23 Nov 2011 15:11:58 +0000

dougshaw1: #sddt talking in small groups. What's your problem and how can we help? Let's get practical.
Wed, 23 Nov 2011 15:11:48 +0000

phoenixchange: @joningham "..social, relationship, conversation vs process, control.>Say more?" Systemic control is illusory.#sddt
Wed, 23 Nov 2011 15:10:02 +0000

phoenixchange: Feedback is negative or constructive depending only on how you engage with it ;) #sddt
Wed, 23 Nov 2011 15:01:25 +0000

phoenixchange: "What's the difference between interaction and engagement"? Authenticity? #sddt
Wed, 23 Nov 2011 14:58:07 +0000

hoorayhenry: Hate being a cynic but it's all getting a little happy clappy #sddt
Wed, 23 Nov 2011 14:58:05 +0000

phoenixchange: @StirTheSource :) It'd have to be a humungous starjump! I'm in Finland LoL #sddt http://t.co/4ytKfy4Z
Wed, 23 Nov 2011 14:57:06 +0000

garelaos: RT @workessence: Still convinced that "engagement' belongs with "collaboration" as overused and misunderstood concepts - both are precious and rare #sddt
Wed, 23 Nov 2011 14:56:04 +0000

garelaos: RT @AdrianMcNeece: #sddt OK I fear we're veering into the territory of the bleedin' obvious on engagement anecdotes. Next up?
Wed, 23 Nov 2011 14:55:54 +0000

PeterMasseyBudd: #sddt simple things to do to change engagement... But paying it attention underlies each, better communication time and technique
Wed, 23 Nov 2011 14:55:43 +0000

allinsona: #sddt want engagement ? Find and motivate the mavericks.


Wed, 23 Nov 2011 14:55:23 +0000

workessence: Still convinced that "engagement' belongs with "collaboration" as overused and misunderstood concepts - both are precious and rare #sddt
Wed, 23 Nov 2011 14:55:00 +0000

AdrianMcNeece: #sddt OK I fear we're veering into the territory of the bleedin' obvious on engagement anecdotes. Next up?
Wed, 23 Nov 2011 14:54:54 +0000

StirTheSource: RT @niamhjean: Engagement is crucial...if acting professional means not showing passion or personality, I rather not be part of the profession #sddt
Wed, 23 Nov 2011 14:53:35 +0000

Dan_atSurveylab: Don't be afraid of negative feedback. Sharing this (all of it) can generate more constructive feedback in future #sddt
Wed, 23 Nov 2011 14:53:07 +0000

Cottoncreeps: #sddt human beings like human beings it seems ... What about the self-service debate?
Wed, 23 Nov 2011 14:52:27 +0000

niamhjean: "@kNOELedge: With @dougshaw1 and his unconference. Invigorating, intriguing and innovative.#sddt">>I 4got involved!
Wed, 23 Nov 2011 14:51:53 +0000

phoenixchange: RT @niamhjean: Talk don't email, gets the job done quicker #sddt #itsgoodtotalk
Wed, 23 Nov 2011 14:50:04 +0000

martincouzins: What's the difference between interaction and engagement asks @workessence Is there one? #sddt
Wed, 23 Nov 2011 14:49:14 +0000

CraigTaylor74: RT @martincouzins: Skype recmded as good tool for connecting disparate teams #sddt < and in more Breaking News, bears shit in the woods! ;-)
Wed, 23 Nov 2011 14:48:57 +0000

ThatsBrilliant: RT @Lise_Moen Enjoying the flow of conversation at today's "Stop Doing Dumb Things" conference @ThatsBrilliant #sddt
Wed, 23 Nov 2011 14:48:56 +0000

BillBoorman: @martincouzins Google+ hangouts?#sddt


Wed, 23 Nov 2011 14:47:55 +0000

martincouzins: Skype recommended as a good tool for connecting disparate teams #sddt
Wed, 23 Nov 2011 14:47:05 +0000

niamhjean: Talk don't email, gets the job done quicker #sddt #itsgoodtotalk
Wed, 23 Nov 2011 14:45:56 +0000

niamhjean: Engagement is crucial...if acting professional means not showing passion or personality, I rather not be part of the profession #sddt
Wed, 23 Nov 2011 14:39:36 +0000

kNOELedge: RT @lorddaaave: #sddt having a great time at the unconference. Tea, sandwiches, good conversation and cake. What could be better?
Wed, 23 Nov 2011 14:28:03 +0000

hoorayhenry: I think the answer is 42 #sddt


Wed, 23 Nov 2011 14:27:32 +0000

kNOELedge: RT @StirTheSource: #sddt our last 50 tweets reached 87,000 !!


Wed, 23 Nov 2011 14:27:30 +0000

kNOELedge: With @dougshaw1 and his unconference. Invigorating, intriguing and innovative.#sddt
Wed, 23 Nov 2011 14:25:07 +0000

niamhjean: Come to work, be yourself, do your thing #sddt


Wed, 23 Nov 2011 14:23:05 +0000

StirTheSource: RT @preifors: conversations you get here are great, perhaps we could hire Doug for weekly meetings at Spotify :) #winning #sddt < lovely
Wed, 23 Nov 2011 14:22:22 +0000

preifors: The conversations you get here are great, perhaps we could hire Doug for our weekly meetings at Spotify :) #winning #sddt
Wed, 23 Nov 2011 14:19:00 +0000

garelaos: Afternoon kicks off! #sddt (@ The Spring) http://t.co/gpNMTpMt


Wed, 23 Nov 2011 14:11:03 +0000

StirTheSource: RT @AdrianMcNeece: Fantastic song from @dougshaw1 with lyrics by the master of the written word @theatreacle Great job guys! Look forward to the video #sddt
Wed, 23 Nov 2011 14:10:05 +0000

interimity: At #sddt on engagement - employee and customer. There's cake! Thanks Tony
Wed, 23 Nov 2011 14:07:42 +0000

Lise_Moen: Enjoying the flow of conversation at today's "Stop Doing Dumb Things" conference @ThatsBrilliant #sddt
Wed, 23 Nov 2011 14:06:32 +0000

AdrianMcNeece: Fantastic song from @dougshaw1 with lyrics by the master of the written word @theatreacle Great job guys! Look forward to the video #sddt
Wed, 23 Nov 2011 14:04:42 +0000

timkitchin: RT @PeterMasseyBudd: #sddt reached 87000 people this morning. Song to start after lunch
Wed, 23 Nov 2011 14:02:44 +0000

kyliesquelch: many insites into other businesses, so many similarities :). Expect respect "engaging with customers & e'ees as humans costs nothing" #sddt
Wed, 23 Nov 2011 14:02:28 +0000

TheAgileAnalyst: There's singing. SINGING! will be group hugs next #sddt


Wed, 23 Nov 2011 14:01:55 +0000

tweim1: Great song Doug #sddt


Wed, 23 Nov 2011 14:00:47 +0000

StirTheSource: #sddt our last 50 tweets reached 87,000 !!


Wed, 23 Nov 2011 13:59:40 +0000

preifors: I'm at the @Stop Doing Stupid Stuff conference having a great time. Still hoping to get something 'spot-on' for me to take with me #sddt
Wed, 23 Nov 2011 13:59:15 +0000

StirTheSource: classic comment from @dougshaw1 I do things that feel a little uncomfortable ... now singing to #sddt
Wed, 23 Nov 2011 13:59:05 +0000

lorddaaave: #sddt having a great time at the unconference. Tea, sandwiches, good conversation and cake. What could be better?
Wed, 23 Nov 2011 13:57:26 +0000

PeterMasseyBudd: #sddt reached 87000 people this morning. Song to start after lunch
Wed, 23 Nov 2011 13:56:19 +0000

AdrianMcNeece: #sddt The question remains do we need to finish this

afternoon with an answer or perhaps a general direction is just fine.


Wed, 23 Nov 2011 13:51:04 +0000

allinsona: #sddt great question over lunch, what's the German for engagement ?
Wed, 23 Nov 2011 13:50:58 +0000

StirTheSource: @robjones_tring what'cha! Great to have you in the timeline #sddt


Wed, 23 Nov 2011 13:47:35 +0000

robjones_tring: @StirTheSource @Dan_atSurveylab I think Doug may be 2 steps ahead of you on that one ;-) #sddt
Wed, 23 Nov 2011 13:45:01 +0000

StirTheSource: Great thought! >> @Dan_atSurveylab: If we were all to meet back in 12 months, I wonder what stories/successes we would share? #sddt
Wed, 23 Nov 2011 13:43:52 +0000

mattsmallman: #sddt Loving the chocolate brownies!!!


Wed, 23 Nov 2011 13:42:42 +0000

Dan_atSurveylab: If we were all to meet back in 12 months, I wonder what stories/successes we would share? #sddt
Wed, 23 Nov 2011 13:42:07 +0000

AdrianMcNeece: Lunch now. 4 of us at 'The Black Dog' on the corner. Don't start afternoon session of HR Unconference without us. #sddt
Wed, 23 Nov 2011 13:17:57 +0000

StirTheSource: @phoenixchange who are you? Please do a star-jump so we can find you :) #sddt cc @workessence
Wed, 23 Nov 2011 13:05:24 +0000

claretalks: @dougshaw1 #sddt great start to the Stop Doing Dumb Things unconference! Open, honest, frank forum for meaningful discussion
Wed, 23 Nov 2011 13:03:45 +0000

AdrianMcNeece: #sddt Art is never finished it's just abandoned...like an HR Unconference?


Wed, 23 Nov 2011 13:01:32 +0000

dougshaw1: RT @phoenixchange: Trust is a gift not a right nor a payment. #sddt >lovely, and what a gift indeed!
Wed, 23 Nov 2011 12:59:16 +0000

PeterMasseyBudd: #sddt the visual wall growing at the unconference. Time for lunch
Wed, 23 Nov 2011 12:56:48 +0000

phoenixchange: Trust is a gift not a right nor a payment. #sddt


Wed, 23 Nov 2011 12:54:26 +0000

StirTheSource: @garelaos emotionally engaged - shaking hand meets I mistweet #sddt ;-)
Wed, 23 Nov 2011 12:53:23 +0000

StirTheSource: @garelaos hahaha!! Ooppsie #sddt


Wed, 23 Nov 2011 12:52:04 +0000

garelaos: Seconded! lol > RT @StirTheSource #sddt


Wed, 23 Nov 2011 12:50:56 +0000

DavidSanF: RT @workessence: #sddt engagement is emotional commitment without the emotion, its simply interaction
Wed, 23 Nov 2011 12:50:50 +0000

StirTheSource: #sddt

Wed, 23 Nov 2011 12:49:23 +0000

MrsDurbs: RT @workessence: #sddt engagement is emotional commitment without the emotion, its simply interaction
Wed, 23 Nov 2011 12:45:11 +0000

HRBlogFeed: 5 areas of discussion at #sddt http://t.co/crBLbaI4 #hrblogs


Wed, 23 Nov 2011 12:42:47 +0000

phoenixchange: RT @workessence: #sddt engagement is emotional commitment - without the emotion, its simply interaction
Wed, 23 Nov 2011 12:34:47 +0000

mijori23: RT @Annemcx: RT @garelaos: Real time, open, honest and authentic dialogue with both customers and employees is fundamental. #sddt
Wed, 23 Nov 2011 12:33:26 +0000

williamtincup: RT 5 areas of discussion at #sddt http://t.co/B1YUac1l @martincouzins


Wed, 23 Nov 2011 12:30:53 +0000

workessence: #sddt greater engagement equals less need for command and control
Wed, 23 Nov 2011 12:28:55 +0000

garelaos: & we talk about "customer interaction"! RT @workessence #sddt engagement is emotional commitment - without emotion its simply interaction
Wed, 23 Nov 2011 12:27:39 +0000

workessence: #sddt engagement is emotional commitment - without the emotion, its simply interaction
Wed, 23 Nov 2011 12:21:51 +0000

ValerieDwyer: RT @garelaos: Go social! > RT @Cottoncreeps #sddt how to weave a clarity of purpose across the silos in a business?
Wed, 23 Nov 2011 12:21:40 +0000

ValerieDwyer: RT @StirTheSource: RT @garelaos: We have a challenge to the process! But that's ok - its an unconference! #sddt #theedge cc @ChangeContinuum :)
Wed, 23 Nov 2011 12:18:55 +0000

ValerieDwyer: RT @StirTheSource: #sddt authenticity. Be as transparent and good off-line as you are on-line cc @martincouzins
Wed, 23 Nov 2011 12:17:27 +0000

ValerieDwyer: RT @StirTheSource: What really are the big issues around engagement? #sddt world cafe session ...
Wed, 23 Nov 2011 12:16:36 +0000

martincouzins: 5 areas of discussion at #sddt http://t.co/uuO3Um94


Wed, 23 Nov 2011 12:13:05 +0000

dougshaw1: #sddt communication, have to get fear out of the way first
Wed, 23 Nov 2011 12:10:42 +0000

PeterMasseyBudd: #sddt conversations on many levels http://t.co/MaN6YyUx


Wed, 23 Nov 2011 12:10:35 +0000

garelaos: Indeed! > RT @workessence #sddt - absolutely! http://t.co/AJAZZ4pB


Wed, 23 Nov 2011 12:08:57 +0000

MervynDinnen: RT @workessence: #sddt - absolutely! http://t.co/5VWU30kN


Wed, 23 Nov 2011 12:07:45 +0000

workessence: #sddt - absolutely! http://t.co/5VWU30kN


Wed, 23 Nov 2011 12:06:53 +0000

garelaos: @joningham I think having the conversation in the first place might help! Forget measuring it for now! @phoenixchange @AdrianMcNeece #sddt
Wed, 23 Nov 2011 12:06:41 +0000

workessence: @joningham @phoenixchange @AdrianMcNeece #sddt more conversation, less metrics


Wed, 23 Nov 2011 12:04:48 +0000

martincouzins: The discussion is on the wall http://t.co/GRmadPTa #sddt


Wed, 23 Nov 2011 12:04:36 +0000

garelaos: I never thought I'd say this but some of the customer service peeps here are more inward looking/process driven than HR! #sddt #connectinghr
Wed, 23 Nov 2011 12:01:19 +0000

Annemcx: RT @garelaos: Real time, open, honest and authentic dialogue with both customers and employees is fundamental. #sddt
Wed, 23 Nov 2011 11:57:10 +0000

williamtincup: RT The drawings so far at #sddt http://t.co/b8R3o6lp @martincouzins


Wed, 23 Nov 2011 11:56:38 +0000

dougshaw1: #sddt @nickheap just said to me, I'm having fun at the unconference. Thank you nick
Wed, 23 Nov 2011 11:53:17 +0000

joningham: @phoenixchange @AdrianMcNeece ... so measurement needs to be done in a social way, ie through conversation - vs through metrics, too? #sddt
Wed, 23 Nov 2011 11:53:09 +0000

joningham: @phoenixchange @AdrianMcNeece New (un-dumb) approach is about social, relationship, conversation vs process, control... >> Say more? #sddt
Wed, 23 Nov 2011 11:51:38 +0000

phoenixchange: RT AdrianMcNeece:"frustrating conversation with linear

thinker tied to metrics". Say more? #sddt


Wed, 23 Nov 2011 11:40:53 +0000

cp28: #sddt treat me like an adult and a human being


Wed, 23 Nov 2011 11:38:40 +0000

charlie_elise: @martincouzins So I gather... venue and some artwork which has a familiar style... #sddt
Wed, 23 Nov 2011 11:38:08 +0000

HRBlogFeed: World Cafe, discussion, drawing at #sddt http://t.co/rmVNOY8P #hrblogs


Wed, 23 Nov 2011 11:35:08 +0000

martincouzins: @charlie_elise ta. Good discussion and a format familiar to you! #sddt
Wed, 23 Nov 2011 11:35:03 +0000

martincouzins: RT @workessence: World cafe - creates conversation and introductions #sddt - something a traditional conference can never achieve
Wed, 23 Nov 2011 11:32:33 +0000

martincouzins: The drawings so far at #sddt http://t.co/69iGNRUe


Wed, 23 Nov 2011 11:32:09 +0000

AdrianMcNeece: Just had hair pulling frustrating conversation with linear thinker tied to metrics urrgghh! #sddt
Wed, 23 Nov 2011 11:28:37 +0000

garelaos: @NickPrice the Stop doing dumb things to customers one run by @dougshaw1 #sddt interesting conversations!
Wed, 23 Nov 2011 11:28:31 +0000

workessence: World cafe - creates conversation and introductions #sddt something a traditional conference can never achieve
Wed, 23 Nov 2011 11:27:45 +0000

charlie_elise: RT @martincouzins: 'Common sense - that will never catch on' #sddt >> hope it's all going really well today, my love to @dougshaw1
Wed, 23 Nov 2011 11:26:40 +0000

PeterMasseyBudd: #sddt visual minutes growing http://t.co/eug6J6CB


Wed, 23 Nov 2011 11:26:22 +0000

dougshaw1: RT @williamtincup: RT World Cafe, discussion, drawing at #sddt http://t.co/93q2dEXB @martincouzins >hello William :) great to hear from u
Wed, 23 Nov 2011 11:23:40 +0000

williamtincup: RT World Cafe, discussion, drawing at #sddt http://t.co/xDJQxlq2 @martincouzins


Wed, 23 Nov 2011 11:21:53 +0000

phoenixchange: There is no clarity without unity. #sddt The perception of silos "is" the problem #sddt
Wed, 23 Nov 2011 11:16:25 +0000

phoenixchange: Any table tweets from Vauxhall for Finland? #sddt


Wed, 23 Nov 2011 11:13:59 +0000

martincouzins: RT @stirthesource: RT @garelaos: Go social! > RT @Cottoncreeps #sddt how to weave a clarity of purpose across the silos in a business?
Wed, 23 Nov 2011 11:12:21 +0000

martincouzins: World Cafe, discussion, drawing at #sddt http://t.co/Dzii22DX


Wed, 23 Nov 2011 11:11:00 +0000

AdrianMcNeece: 5th table change...this is great! Very engaging & creative! #sddt
Wed, 23 Nov 2011 11:09:18 +0000

StirTheSource: RT @garelaos: Go social! > RT @Cottoncreeps #sddt how to weave a clarity of purpose across the silos in a business?
Wed, 23 Nov 2011 11:08:11 +0000

PeterMasseyBudd: #sddt artist at work http://t.co/YQyhM0qI


Wed, 23 Nov 2011 11:06:29 +0000

phoenixchange: Miten voin auttaa? #sddt


Wed, 23 Nov 2011 11:05:28 +0000

phoenixchange: Think:- "Service", not:- "Customer" #sddt


Wed, 23 Nov 2011 11:02:32 +0000

phoenixchange: The insignificant minority may not stay that way. #sddt
Wed, 23 Nov 2011 11:00:29 +0000

briddj: @AdrianMcNeece @dougshaw1 @workessence Just dropping in to say Hi! and follow the stream #sddt - looking good so far
Wed, 23 Nov 2011 10:59:37 +0000

garelaos: Go social! > RT @Cottoncreeps #sddt how to weave a clarity of purpose across the silos in a business?
Wed, 23 Nov 2011 10:59:21 +0000

Cottoncreeps: #sddt how to weave a clarity of purpose across the silos in a business?
Wed, 23 Nov 2011 10:57:44 +0000

phoenixchange: @MelSanghani #sddt "Is there such a thing as "common sense"? Yup but it doesn't always make sense!
Wed, 23 Nov 2011 10:54:42 +0000

Jonathan_Ignite: RT @garelaos: Real time, open, honest and authentic dialogue with both customers and employees is fundamental. #sddt
Wed, 23 Nov 2011 10:53:48 +0000

phoenixchange: RT @workessence: #sddt authentic dialogue is scary


Wed, 23 Nov 2011 10:49:30 +0000

hackofalltrades: RT @garelaos: Real time, open, honest and authentic dialogue with both customers and employees is fundamental. #sddt
Wed, 23 Nov 2011 10:49:26 +0000

phoenixchange: How do you like being treated? You are the customer #sddt
Wed, 23 Nov 2011 10:47:50 +0000

StirTheSource: RT @garelaos: We have a challenge to the process! But that's ok - its an unconference! #sddt #theedge cc @ChangeContinuum :)
Wed, 23 Nov 2011 10:46:43 +0000

garelaos: We have a challenge to the process! But that's ok - its an unconference! #sddt
Wed, 23 Nov 2011 10:45:03 +0000

StirTheSource: @hackofalltrades @dougshaw1 join in with thoughts ...... :) #sddt


Wed, 23 Nov 2011 10:44:04 +0000

workessence: #sddt authentic dialogue is scary


Wed, 23 Nov 2011 10:43:53 +0000

martincouzins: 'Common sense - that will never catch on' #sddt


Wed, 23 Nov 2011 10:43:48 +0000

Cottoncreeps: #sddt treat the customer as they'd expect to be treated? Can you still sell them anything?
Wed, 23 Nov 2011 10:43:44 +0000

StirTheSource: RT @PeterMasseyBudd: #sddt underway with expectations. Visual minutes on the wall http://t.co/ZNGT4wdX
Wed, 23 Nov 2011 10:42:57 +0000

MelSanghani: #sddt loving the picture wall. Great discussions and challenges. Is there such a thing as "common sense"?
Wed, 23 Nov 2011 10:41:55 +0000

MJCarty: RT @garelaos: Real time, open, honest and authentic dialogue with both customers and employees is fundamental. #sddt
Wed, 23 Nov 2011 10:41:52 +0000

StirTheSource: #sddt @TimCasswell made my day with 2 words this morning trust and freedom :)
Wed, 23 Nov 2011 10:41:13 +0000

garelaos: Real time, open, honest and authentic dialogue with both customers and employees is fundamental. #sddt
Wed, 23 Nov 2011 10:41:11 +0000

TrudyMason: RT @stirthesource: #sddt authenticity. Be as transparent and good off-line as you are on-line cc @martincouzins
Wed, 23 Nov 2011 10:40:10 +0000

StirTheSource: RT @phoenixchange: I think the opposite of honesty is deceit. (Anyone got time to tweet a point on the table they're excited by?) #sddt
Wed, 23 Nov 2011 10:38:44 +0000

martincouzins: RT @stirthesource: #sddt authenticity. Be as transparent and good off-line as you are on-line cc @martincouzins
Wed, 23 Nov 2011 10:38:11 +0000

StirTheSource: RT @dougshaw1: #sddt listen to me, value me please


Wed, 23 Nov 2011 10:36:34 +0000

hackofalltrades: @dougshaw1 Hope #sddt goes well today! watching the feed :-)
Wed, 23 Nov 2011 10:35:52 +0000

StirTheSource: #sddt authenticity. Be as transparent and good off-line as you are on-line cc @martincouzins
Wed, 23 Nov 2011 10:35:10 +0000

garelaos: Discussing the 'gift economy' - interesting. #sddt


Wed, 23 Nov 2011 10:35:06 +0000

dougshaw1: #sddt listen to me, value me please


Wed, 23 Nov 2011 10:34:50 +0000

dougshaw1: #sddt treat me like a number, I disengage


Wed, 23 Nov 2011 10:33:53 +0000

phoenixchange: RT @AdrianMcNeece: Engagement stems from building trust #sddt


Wed, 23 Nov 2011 10:26:35 +0000

TheAgileAnalyst: Like the world cafe formula at #sddt


Wed, 23 Nov 2011 10:26:29 +0000

garelaos: "if" even..... ;) #sddt


Wed, 23 Nov 2011 10:26:11 +0000

phoenixchange: I think the opposite of honesty is deceit. (Anyone got time to tweet a point on the table they're excited by?) #sddt
Wed, 23 Nov 2011 10:25:30 +0000

AdrianMcNeece: Engagement stems from building trust #sddt


Wed, 23 Nov 2011 10:25:24 +0000

garelaos: @interimity asking of size matters?! For customer engagement?! #sddt


Wed, 23 Nov 2011 10:18:04 +0000

MJCarty: RT @dougshaw1: What are the big issues around engagement? Nice easy question to get #sddt going
Wed, 23 Nov 2011 10:16:48 +0000

martincouzins: What are the big issues around engagement? First discussion at #sddt
Wed, 23 Nov 2011 10:14:35 +0000

StirTheSource: What really are the big issues around engagement? #sddt world cafe session ...
Wed, 23 Nov 2011 10:13:50 +0000

martincouzins: Some of the things we want out of day #sddt http://t.co/XJWxMbbM


Wed, 23 Nov 2011 10:13:42 +0000

Lise_Moen: At "Stop Doing Dumb Things" event : What is Dumb? #sddt


Wed, 23 Nov 2011 10:12:08 +0000

Cottoncreeps: #sddt following I think.....


Wed, 23 Nov 2011 10:11:18 +0000

PeterMasseyBudd: #sddt underway with expectations. Visual minutes on the wall http://t.co/ZNGT4wdX
Wed, 23 Nov 2011 10:10:08 +0000

StirTheSource: What do we want from #sddt http://t.co/7orsI1Kd


Wed, 23 Nov 2011 10:09:42 +0000

TheAgileAnalyst: At #sddt (stop doing dumb things) unconference. Wondering where we'll be at the end of the day...
Wed, 23 Nov 2011 10:09:23 +0000

martincouzins: 'What is the opposite of honesty? Usually silence' #sddt


Wed, 23 Nov 2011 10:08:58 +0000

Dan_atSurveylab: What is dumb? At the stop doing dumb things (to our employees & customers) conference... #sddt
Wed, 23 Nov 2011 10:08:57 +0000

AdrianMcNeece: #sddt opposite of honesty is not dishonesty it's silence!


Wed, 23 Nov 2011 10:08:51 +0000

martincouzins: Taking ideas from attendees - sharing why we are here. What is dumb? http://t.co/lvPpM5sp #sddt
Wed, 23 Nov 2011 10:07:55 +0000

martincouzins: RT @ChangeContinuum: He's amazing > RT @StirTheSource: Awesome @TimCasswell here too - creating amazing visual minutes, pics later #sddt
Wed, 23 Nov 2011 10:05:36 +0000

PeterMasseyBudd: #sddt I like your sh1t - thanx Don H


Wed, 23 Nov 2011 10:04:05 +0000

ChangeContinuum: He's amazing > RT @StirTheSource: Awesome @TimCasswell here too - creating amazing visual minutes, pics later #sddt
Wed, 23 Nov 2011 10:01:45 +0000

dougshaw1: Nervous! I just can't help it. #sddt


Wed, 23 Nov 2011 09:58:17 +0000

garelaos: @dougshaw1 kicking off at #sddt - check out the packed agenda behind him! http://t.co/8IjRSgzz
Wed, 23 Nov 2011 09:57:59 +0000

martincouzins: Delegates going to co-create the agenda using a world cafe http://t.co/ho4Zfoli #sddt
Wed, 23 Nov 2011 09:57:44 +0000

StirTheSource: Awesome @TimCasswell here too - creating amazing visual minutes, pics later #sddt

Wed, 23 Nov 2011 09:56:53 +0000

JulesJ85: now following whats going on at #sddt :)


Wed, 23 Nov 2011 09:56:15 +0000

sarahfmatthews: @martincouzins Look forward to the videos of the music! Wish I could be there #sddt
Wed, 23 Nov 2011 09:55:49 +0000

martincouzins: There are going to be some 'musical interludes' during the day says @dougshaw1 #sddt
Wed, 23 Nov 2011 09:55:21 +0000

AdrianMcNeece: @dougshaw1 is providing reassuring intro to the day. Ahhh relaxed :) #sddt Musical interludes threatened...
Wed, 23 Nov 2011 09:55:06 +0000

martincouzins: And we are off #sddt http://t.co/GSr00Y8u


Wed, 23 Nov 2011 09:53:24 +0000

workessence: About to start #sddt


Wed, 23 Nov 2011 09:52:26 +0000

garelaos: @martincouzins Yes but plenty of crap customer service being dished out via social channels! @hoorayhenry #sddt
Wed, 23 Nov 2011 09:50:41 +0000

StirTheSource: I spy friends at #sddt cc wearing something from @ThatsBrilliant http://t.co/QIQbYxGj


Wed, 23 Nov 2011 09:50:36 +0000

martincouzins: @stirthesource where's that picture then?! #sddt


Wed, 23 Nov 2011 09:49:49 +0000

phoenixchange: Good morning to an amazing event #sddt !@AdrianMcNeece: so this is onscreen?!? Wow! :)
Wed, 23 Nov 2011 09:48:17 +0000

martincouzins: @garelaos @hoorayhenry think orgs do it differently when it is more transparent IMHO #sddt
Wed, 23 Nov 2011 09:45:50 +0000

martincouzins: So whats the Stop Doing Dumb Things unconference all about? @dougshaw1 explains http://t.co/GYHOyvFX #sddt
Wed, 23 Nov 2011 09:44:35 +0000

dougshaw1: Thinking about getting this show on the road #sddt


Wed, 23 Nov 2011 09:44:07 +0000

AdrianMcNeece: Just a quick tweet on the #sddt tag to see if it pops on the plasma feed at the front of the room. Not my finest tweet to date.
Wed, 23 Nov 2011 09:36:59 +0000

phoenixchange: RT @hoorayhenry: RT @garelaos @martincouzins I guess that depends on how it's used! Good customer service is channel agnostic no?! #sddt
Wed, 23 Nov 2011 09:36:46 +0000

hoorayhenry: Spending the day learning #sddt (@ The Spring w/ @dougshaw1) http://t.co/EOwxdsuy
Wed, 23 Nov 2011 09:29:36 +0000

hoorayhenry: RT @garelaos @martincouzins I guess that depends on how it's used! Good customer service is channel agnostic no?! #sddt
Wed, 23 Nov 2011 09:25:54 +0000

garelaos: @martincouzins I guess that depends on how it's used! Good customer service is channel agnostic no?! #sddt
Wed, 23 Nov 2011 09:25:28 +0000

AdvortoEmily: Have fun today at #sddt everybody! :-)


Wed, 23 Nov 2011 09:24:10 +0000

ValerieDwyer: RT @martincouzins: So this is what today's Stop Doing Dumb Things unconference is all about http://t.co/tyl57L0n #sddt
Wed, 23 Nov 2011 09:21:39 +0000

StirTheSource: I've mysteriously taken a wrong-turn to #sddt #twilightzone


Wed, 23 Nov 2011 09:20:02 +0000

martincouzins: @garelaos I wonder. Isn't customer service through Twitter a better experience than through 'hidden' email/phone channels? #sddt
Wed, 23 Nov 2011 09:18:35 +0000

AdrianMcNeece: #sddt Arrived at the HR Unconference event organised by 'Stop Doing Dumb Things'.Anticipation
Wed, 23 Nov 2011 09:17:16 +0000

garelaos: Wondering how many of these customer service folks will be tweeting from #sddt ?!
Wed, 23 Nov 2011 09:10:34 +0000

ValerieDwyer: RT @StirTheSource: Yee-haw! RT @workessence: The wagons are tethered, the hill beacons are lit, were on our way to Vauxhall through the fog for #sddt
Wed, 23 Nov 2011 09:08:58 +0000

StirTheSource: RT @martincouzins: So this is what today's Stop Doing Dumb Things unconference is all about http://t.co/tyl57L0n #sddt
Wed, 23 Nov 2011 09:08:25 +0000

martincouzins: So this is what today's Stop Doing Dumb Things unconference is all about http://t.co/tyl57L0n #sddt
Wed, 23 Nov 2011 09:00:15 +0000

ColinDWhalen: Hmmm ... definite feeling of missing out on #sddt today. Looks like it will be a great event caused by some very enthusiastic people.
Wed, 23 Nov 2011 08:51:43 +0000

AilsaSuttie: @workessence: Okay so I promise to use the right hashtag now #sddt - plenty of pecha kucha poetry on board > have a great day Neil!
Wed, 23 Nov 2011 08:44:16 +0000

cp28: Have a great Unconference. Gutted I can't be there #sddt


Wed, 23 Nov 2011 08:34:45 +0000

workessence: Okay so I promise to use the right hashtag now #sddt - plenty of

pecha kucha poetry on board, and probably late


Wed, 23 Nov 2011 08:30:42 +0000

StirTheSource: Lovely sense of fellow 'comrades' journeying to #sddt. Will be an awesome day
Wed, 23 Nov 2011 08:19:58 +0000

PeterMasseyBudd: #SDDT bed factory in prep http://t.co/zJOjnsuK


Wed, 23 Nov 2011 08:18:44 +0000

PeterMasseyBudd: #SDDT a foggy Albert Embankment - don't get lost


Wed, 23 Nov 2011 08:08:46 +0000

cp28: #sddt sagg! Can't get there but I'll be watching the Twitter feed. Enjoy!
Wed, 23 Nov 2011 07:55:33 +0000

garelaos: Pre #sddt nibblette and coffee! (@ Starbucks) http://t.co/yPNT8QPo


Wed, 23 Nov 2011 07:53:36 +0000

StirTheSource: Yee-haw! RT @workessence: The wagons are tethered, the hill beacons are lit, were on our way to Vauxhall through the fog for #sddt
Wed, 23 Nov 2011 07:46:35 +0000

niamhjean: @dougshaw1 @PeterMasseyBudd still on plane in Belfast after 90mins.Fog in London so no flights getting in.I will be v late, apologies #sddt
Wed, 23 Nov 2011 07:44:31 +0000

niamhjean: RT @dougshaw1: @niamhjean safe travels, you win the #earlyshift #sddt prize
Wed, 23 Nov 2011 07:41:34 +0000

dougshaw1: RT @mel_bucks: @dougshaw1 Fingers (in fact everything) crossed today dude ;) >>crossing the lot! #sddt
Wed, 23 Nov 2011 07:37:03 +0000

PeterMasseyBudd: @sarahjsargent #SDDT Shall I reveal the latest cartoons today - not sure. Keep following #SDDT as there's someone updating through the day
Wed, 23 Nov 2011 07:36:42 +0000

PeterMasseyBudd: @peter_peart #SDDT promise we'll keep you awake then even if it is a bed factory
Wed, 23 Nov 2011 07:35:07 +0000

naturalgrump: @dougshaw1 good luck, hope my email makes sense :) #sddt


Wed, 23 Nov 2011 07:29:36 +0000

dougshaw1: RT @hoorayhenry: Morning, @dougshaw1 looking forward to our day at #sddt > me too :)
Wed, 23 Nov 2011 07:23:28 +0000

MervynDinnen: Sending lots of good vibes to @dougshaw1 and the #sddt team...hope today rocks! Sorry I can't be there :(
Wed, 23 Nov 2011 07:17:10 +0000

garelaos: Anyone fancy a #sddt pre event breakfast? Will be in Vauxhall in about 25ins!
Wed, 23 Nov 2011 07:12:25 +0000

lotsaquestions: @dougshaw1 #sddt hope it goes well. I'm doing a CPD today, otherwise I would have attended out of curiosity. Maybe booking the CPD was dumb!
Wed, 23 Nov 2011 07:08:23 +0000

hoorayhenry: Morning, @dougshaw1 looking forward to our day at #sddt


Wed, 23 Nov 2011 07:04:39 +0000

MJCarty: @dougshaw1 More like radically ahead of the times! @robinschooling #sddt
Wed, 23 Nov 2011 06:58:52 +0000

sarknight: @dougshaw1: If stop doing dumb things good wishes were blankets, the whole of south London would be Snuggly #sddt --> so lovely! Good luck!
Wed, 23 Nov 2011 06:57:25 +0000

AlisonChisnell: @dougshaw1:If stop doing dumb things good wishes were blankets, the whole of south London would be Snuggly #sddt >yes we're cheering u on!
Wed, 23 Nov 2011 06:55:33 +0000

dougshaw1: If stop doing dumb things good wishes were blankets, the whole of south London would be Snuggly #sddt
Wed, 23 Nov 2011 06:53:23 +0000

dougshaw1: @niamhjean safe travels, you win the #earlyshift #sddt prize
Wed, 23 Nov 2011 06:51:28 +0000

StirTheSource: RT @garelaos Go! > RT @dougshaw1 somehow up, yet not awake. Good morning #earlyshift race ya to stop doing dumb things #sddt << excellent
Wed, 23 Nov 2011 06:43:33 +0000

StirTheSource: :) RT @AlisonChisnell Morning #earlyshift. Wishing @dougshaw1 & his pals lots of luck with #sddt today. It...and they...will be fabulous!
Wed, 23 Nov 2011 06:41:52 +0000

JulesJ85: @AlisonChisnell: Morning #earlyshift. Wishing @dougshaw1 and his pals lots of luck with #sddt today. It...and they...will be fabulous! +1
Wed, 23 Nov 2011 06:40:17 +0000

garelaos: @AlisonChisnell I will indeed be fabulous ;) @dougshaw1 #sddt


Wed, 23 Nov 2011 06:39:45 +0000

AlisonChisnell: Morning #earlyshift. Wishing @dougshaw1 and his pals lots of luck with #sddt today. It...and they...will be fabulous!
Wed, 23 Nov 2011 06:36:56 +0000

garelaos: Go! > RT @dougshaw1 I am somehow up, yet not awake. Good morning #earlyshift race ya to stop doing dumb things #sddt
Wed, 23 Nov 2011 06:33:10 +0000

garyfranklin: @dougshaw1 hope it goes swimingly Doug #sddt


Wed, 23 Nov 2011 06:30:49 +0000

jess1ecat: Or #sddt even!


Wed, 23 Nov 2011 06:28:56 +0000

MJCarty: @RobinSchooling If you stick around a little longer, the #connectinghr & #sddt folk will be joined by the #earlyshift!
Wed, 23 Nov 2011 06:18:08 +0000

freedbydesign: En route to London for the 'Unconference' - Stop Doing Dumb Things to Our Customers & People. #sddt
Wed, 23 Nov 2011 06:15:32 +0000

RobinSchooling: ok my friends -- I am WAY past the hour of wakefulness.... nice to see the #connectingHR and #sddt peeps in my timelime
Wed, 23 Nov 2011 06:12:28 +0000

MJCarty: @RobinSchooling I believe @dougshaw1 only gave the world the #sddt tag yesterday, so you're not behind the times at all!
Wed, 23 Nov 2011 06:12:10 +0000

martincouzins: Ok found my place - will be tweeting from #sddt today


Wed, 23 Nov 2011 06:09:30 +0000

RobinSchooling: @MJCarty #SDDT - luv it!! @dougshaw1 **heading to his site now to read about it...** ** behind the times **
Wed, 23 Nov 2011 06:08:30 +0000

MJCarty: @RobinSchooling @dougshaw1 #SDDT is the official hashtag for Doug's Stop Doing Dumb Things event in London today!
Wed, 23 Nov 2011 06:06:08 +0000

RobinSchooling: @dougshaw1 ok y'all - what's the #sddt hashtag mean? I'm never up at this midnight hour.. ;-) cc: @mjCarty
Wed, 23 Nov 2011 06:05:03 +0000

MJCarty: @dougshaw1 Bad luck with the toast! Please say hello to our special US guest on today's #earlyshift: @RobinSchooling! #sddt
Wed, 23 Nov 2011 06:04:15 +0000

niamhjean: "@dougshaw1: I am somehow up, yet not awake. Good morning #earlyshift race ya to stop doing dumb things #sddt" I've been up 1.5 hrs!
Wed, 23 Nov 2011 06:04:10 +0000

dougshaw1: @MJCarty @ljanstis cripes, this is early. Morning gents I just burned the toast! #sddt
Wed, 23 Nov 2011 06:02:05 +0000

melhayes1: @dougshaw1 morning... Good luck today... Hope it all goes well #sddt
Wed, 23 Nov 2011 06:01:21 +0000

MJCarty: @dougshaw1 So the big day is here, eh? All the best, sir! #SDDT
Wed, 23 Nov 2011 06:00:04 +0000

dougshaw1: I am somehow up, yet not awake. Good morning #earlyshift race ya to stop doing dumb things #sddt
Wed, 23 Nov 2011 05:59:38 +0000

dougshaw1: @PlainTalkingHR wow this feels very #earlyshift thanks for your good wishes #sddt

Wed, 23 Nov 2011 05:58:26 +0000

dougshaw1: Alarm is set for 05.45. See ya tomorrow #sddt


Tue, 22 Nov 2011 21:50:56 +0000

mattsmallman: Looking forward to #SDDT tomorrow. No idea what to expect. Will be leaving my tie and suit at home though as jumper needed apparently.
Tue, 22 Nov 2011 20:54:45 +0000

PeterMasseyBudd: @Peter_Doak #SDDT unconference. Thanks Peter


Tue, 22 Nov 2011 20:53:08 +0000

StirTheSource: RT@Lise_Moen: Time to chill...fish&chips and a glass of wine. Up early and another trip into London...to attend a fab event. < yay #sddt
Tue, 22 Nov 2011 19:44:58 +0000

StopDDT: RT @petermasseybudd: #SDDT Engagement - one conversation at a time


Tue, 22 Nov 2011 19:41:53 +0000

StirTheSource: RT @dougshaw1: Blog: Thank You. http://t.co/R71fdrJG #hr #recognition #sddt What lovely comments thanks folks :)
Tue, 22 Nov 2011 19:24:13 +0000

dougshaw1: RT @stirthesource: One more sleep til #sddt via @dougshaw1 ....... #whooooooooo >>oh yeah! #excited :)
Tue, 22 Nov 2011 19:20:52 +0000

dougshaw1: Blog: Thank You. http://t.co/oR4D4Htj #hr #recognition #sddt What lovely comments thanks folks :)
Tue, 22 Nov 2011 19:20:25 +0000

PeterMasseyBudd: #SDDT Engagement - one conversation at a time


Tue, 22 Nov 2011 19:12:21 +0000

StirTheSource: I am feeling uncharacteristically nervous about tomorrow (or is it excitement in disguise!) I wonder what they have in store #sddt
Tue, 22 Nov 2011 18:10:19 +0000

StirTheSource: RT @MJCarty: @dougshaw1 The brilliance emanates out from #sddt, sir!
Tue, 22 Nov 2011 17:54:33 +0000

StirTheSource: RT @dougshaw1: Hey y'all - the hashtag for tomorrow's Stop Doing Dumb Things unconference is #sddt short and sweet. Cheers :)
Tue, 22 Nov 2011 17:44:51 +0000

kyliesquelch: Mr langdale may be baking cakes for tomorrow, but im baking ideas. Both skillfully baking. Looking forward to it! #sddt
Tue, 22 Nov 2011 17:30:55 +0000

MJCarty: .@sbrownehr Hey Steve - check out this great graphic from @dougshaw1: http://t.co/wLQbAqGi #hrrocks #hr #sddt
Tue, 22 Nov 2011 17:23:22 +0000

StirTheSource: supplier commented 'I am not a charity' before realising that the work he has been given to do has already been paid for. Big mistake! #sddt
Tue, 22 Nov 2011 17:19:32 +0000

naturalgrump: RT @dougshaw1: Hey y'all - the hashtag for tomorrow's Stop Doing Dumb Things unconference is #sddt short and sweet. Cheers :)
Tue, 22 Nov 2011 15:11:04 +0000

MJCarty: @dougshaw1 The brilliance emanates out from #sddt, sir!


Tue, 22 Nov 2011 15:04:08 +0000

MJCarty: @susanavello Thanks for the RT! #sddt


Tue, 22 Nov 2011 15:03:34 +0000

ChangeContinuum: RT @dougshaw1: Blog: Thank You. This is for all of you, and especially for @MervynDinnen http://t.co/fznAQPV2 #custserv #hr #sddt
Tue, 22 Nov 2011 15:03:22 +0000

susanavello: RT @mjcarty: RT @dougshaw1: The hashtag for tomorrow's Stop Doing Dumb Things unconference is #sddt Short and sweet. Cheers :)
Tue, 22 Nov 2011 15:02:09 +0000

Bridge101: @dougshaw1 have a cracking #sddt!!!


Tue, 22 Nov 2011 15:00:30 +0000

MJCarty: @dougshaw1 For those about to #sddt - we salute you!


Tue, 22 Nov 2011 14:59:35 +0000

MJCarty: RT @dougshaw1: The hashtag for tomorrow's Stop Doing Dumb Things unconference is #sddt Short and sweet. Cheers :)
Tue, 22 Nov 2011 14:59:18 +0000

dougshaw1: The hashtag for tomorrow's Stop Doing Dumb Things unconference is #sddt Short and sweet. Cheers :)
Tue, 22 Nov 2011 14:58:53 +0000

dougshaw1: Hey y'all - the hashtag for tomorrow's Stop Doing Dumb Things unconference is #sddt short and sweet. Cheers :)
Tue, 22 Nov 2011 14:57:57 +0000

StirTheSource: RT @dougshaw1: To everyone coming to #sddt tomorrow, look how big your playground is :) http://t.co/SoIPxQbw
Tue, 22 Nov 2011 14:50:02 +0000

dougshaw1: To everyone coming to #sddt tomorrow, look how big your playground is :) http://t.co/SoIPxQbw
Tue, 22 Nov 2011 12:12:59 +0000

StirTheSource: RT @PeterMasseyBudd: #SDDT Excited about our Stop Doing Dumb Things "unconference" tomorrow. Lots of good folk taking part, bed factory & cake. Be different!
Tue, 22 Nov 2011 12:02:00 +0000

Peter_Doak: RT @PeterMasseyBudd: #SDDT Excited about our Stop Doing Dumb Things "unconference" tomorrow. Lots of good folk taking part, bed factory & cake. Be different!
Tue, 22 Nov 2011 11:24:40 +0000

PeterMasseyBudd: #SDDT Excited about our Stop Doing Dumb Things "unconference" tomorrow. Lots of good folk taking part, bed factory & cake. Be different!
Tue, 22 Nov 2011 11:21:09 +0000

StirTheSource: the force of friendships RT @dougshaw1: Thank You. for all of you & especially for @MervynDinnen http://t.co/8Zt1rHna #custserv #hr #sddt
Tue, 22 Nov 2011 09:14:50 +0000

KateGL: RT @MJCarty: RT @dougshaw1: Blog: Thank You. This is for all of you, and especially for @MervynDinnen http://t.co/t9xWZ2S7 #custserv #hr #sddt
Tue, 22 Nov 2011 09:07:48 +0000

MJCarty: RT @dougshaw1: Blog: Thank You. This is for all of you, and especially for @MervynDinnen http://t.co/t9xWZ2S7 #custserv #hr #sddt
Tue, 22 Nov 2011 09:05:32 +0000

dougshaw1: Blog: Thank You. This is for all of you, and especially for @MervynDinnen http://t.co/1OeKFqjd #custserv #hr #sddt
Tue, 22 Nov 2011 09:02:57 +0000

StirTheSource: @MervynDinnen hey ya. Pretty chipper thanks .... you ...... Will I see you at #sddt tomorrow?
Tue, 22 Nov 2011 08:37:56 +0000

workessence: @dougshaw1 @stopddt #sddt with the organisation, with each other or both?
Tue, 22 Nov 2011 08:33:06 +0000

StirTheSource: RT @dougshaw1: RT @stopddt: Fewer than 1 in 3 (31%) employees in the world describe themselves as engaged. #sddt
Tue, 22 Nov 2011 08:29:31 +0000

StirTheSource: He looks menacing - I fear for your customers! ;-) RT@dougshaw1: #sddt today, I've left panda in charge at the ranch http://t.co/rVip16rr
Tue, 22 Nov 2011 08:28:19 +0000

StirTheSource: One more sleep til #sddt via @dougshaw1 ....... #whooooooooo
Tue, 22 Nov 2011 08:19:45 +0000

Dorothyfromyork: @dougshaw1 appreciate the RT Doug & best best wishes for #sddt Be Brilliant!
Tue, 22 Nov 2011 08:14:06 +0000

dougshaw1: Making plans for #sddt today so I've left panda in charge back at the ranch http://t.co/hxFjRk47
Tue, 22 Nov 2011 08:05:10 +0000

MJCarty: #hrcupcakes RT @dougshaw1: @onatrainagain we have brownies at Stop Doing Dumb Things tomorrow. Home made too ;) #sddt nom nom nom
Tue, 22 Nov 2011 07:58:12 +0000

dougshaw1: @onatrainagain we have brownies at Stop Doing Dumb Things tomorrow. Home made too ;) #sddt nom nom nom
Tue, 22 Nov 2011 07:48:46 +0000

JohnQShift: RT @StopDDT: Fewer than 1 in 3 (31%) employees in the world describe themselves as engaged. #sddt
Mon, 21 Nov 2011 21:48:35 +0000

JohnQShift: RT @StopDDT: Nearly 1 in 5 employees (17%) describe themselves as disengaged' #sddt


Mon, 21 Nov 2011 21:48:25 +0000

StopDDT: Nearly 1 in 5 employees (17%) describe themselves as disengaged' #sddt


Mon, 21 Nov 2011 21:47:52 +0000

dougshaw1: RT @stopddt: Fewer than 1 in 3 (31%) employees in the world describe themselves as engaged. #sddt
Mon, 21 Nov 2011 21:45:34 +0000

StopDDT: Fewer than 1 in 3 (31%) employees in the world describe themselves as engaged. #sddt
Mon, 21 Nov 2011 21:44:31 +0000

dougshaw1: Choc brownies for #sddt as you can see I've already eaten mine ;) http://t.co/d5zxp2a8
Mon, 21 Nov 2011 18:14:37 +0000

AdrianMcNeece: RT @dougshaw1: Wow, spotify are joining us at Stop Doing Dumb Things. Do we get extra cool points for that? #sddt
Mon, 21 Nov 2011 11:22:03 +0000

StirTheSource: RT @dougshaw1: Wow, spotify are joining us at Stop Doing Dumb Things. Do we get extra cool points for that? #sddt
Mon, 21 Nov 2011 10:54:43 +0000

the_anke: @dougshaw1 I would like to join you too at #sddt but I can't afford the entrance fee at the mo :(
Mon, 21 Nov 2011 09:03:48 +0000

dougshaw1: Wow, spotify are joining us at Stop Doing Dumb Things. Do we get extra cool points for that? #sddt
Mon, 21 Nov 2011 09:02:25 +0000

StopDDT: RT @dougshaw1: Home made cherry and choc brownies for #sddt nom nom nom http://t.co/f9wcT8NE >nice :)
Sun, 20 Nov 2011 17:52:38 +0000

jo_clarke1969: Yum yum ... RT @dougshaw1 Home made cherry and choc brownies for #sddt nom nom nom http://t.co/4Tk3u9y4
Sun, 20 Nov 2011 17:18:31 +0000

dougshaw1: Home made cherry and choc brownies for #sddt nom nom nom http://t.co/OiXHxt1i
Sun, 20 Nov 2011 17:10:54 +0000

StopDDT: RT @jontypearce: Dont u jst hate when u call #custserv n u explain the problem then they proceed 2 say, let me transfer u to.. >>gahh! #sddt
Sun, 20 Nov 2011 11:09:26 +0000

dougshaw1: @stirthesource today we'll be cleaning up the new kitchen and making brownies for #sddt on Wednesday. Nom nom nom enjoy yr stroll
Sun, 20 Nov 2011 11:08:34 +0000

Academyofrock: RT @dougshaw1: RT @johnqshift: Humans are not resources; where are the NEW leaders who understand this?? http://t.co/8MfuED39 #hr #hrblogs > #sddt
Sun, 20 Nov 2011 10:21:05 +0000

dougshaw1: RT @johnqshift: Humans are not resources; where are the NEW leaders who understand this?? http://t.co/8MfuED39 #hr #hrblogs > #sddt
Sun, 20 Nov 2011 10:07:27 +0000

ClaireBoyles: RT @dougshaw1: RT @stopddt: #sddt HQ confirms over 60 people will be making work and service better this Wednesday. Don't miss out http://t.co/uhEKRx6S
Sun, 20 Nov 2011 09:08:03 +0000

StopDDT: RT @petermasseybudd: #screwbau #SDDT Motivation and money. Does your company have purpose? http://t.co/MrB5tSxZ
Sun, 20 Nov 2011 09:06:41 +0000

StopDDT: RT @petermasseybudd: #screwbau #SDDT. Good case studies. Change the world or get off. http://t.co/rsVBtbeW
Sun, 20 Nov 2011 09:06:31 +0000

dougshaw1: RT @stopddt: #sddt HQ confirms over 60 people will be making work and service better this Wednesday. Don't miss out http://t.co/uhEKRx6S
Sun, 20 Nov 2011 09:05:46 +0000

StopDDT: #sddt HQ confirms over 60 people will be making work and service better this Wednesday. Don't miss out http://t.co/s31bRCfz
Sun, 20 Nov 2011 09:05:05 +0000

niamhjean: @dougshaw1 thanks, looking forward to it #SDDT


Sun, 20 Nov 2011 08:43:32 +0000

dougshaw1: @niamhjean good morning - chuffed to bits you'll be joining us at Stop Doing Dumb Things #sddt
Sun, 20 Nov 2011 08:42:04 +0000

BradBennett: Everything is rainbows and unicorns that fart butterflies http://t.co/fmEOmwid or is it?? #custserv #sddt via @dougshaw1 #x
Sun, 20 Nov 2011 00:45:04 +0000

niamhjean: Just reserved my place at "Stop Doing Dumb Things - The Unconference" in London on Wednesday #SDDT
Sat, 19 Nov 2011 22:26:05 +0000

StirTheSource: RT @dougshaw1: I'm running my first quarter on the flat rate VAT scheme - wish my acct had told me about this 2 yrs ago would have saved me s #sddt
Fri, 18 Nov 2011 17:45:10 +0000

dougshaw1: RT @martinhw: Useless ticket help at Euston. Rubbish attitude twice in a row >>not good, what would make it better? #sddt
Fri, 18 Nov 2011 17:33:09 +0000

dougshaw1: I'm running my first quarter on the flat rate VAT scheme - wish my acct had told me about this 2 yrs ago would have saved me s #sddt
Fri, 18 Nov 2011 17:25:40 +0000

dougshaw1: 2 more bookings for Stop Doing Dumb Things this afternoon, 4 in total today it's gonna be standing room only :) http://t.co/XxwfCSxP #sddt
Fri, 18 Nov 2011 16:34:46 +0000

dougshaw1: Shopping for Stop Doing Dumb Things supplies takes me to the oddest places #sddt (@ Party Plus) http://t.co/qEV6IxRg
Fri, 18 Nov 2011 13:45:02 +0000

PeterMasseyBudd: #screwbau #SDDT Motivation and money. Does your company have purpose? http://t.co/4pywa4ur
Fri, 18 Nov 2011 11:57:07 +0000

PeterMasseyBudd: #screwbau #SDDT. Good case studies. Change the world or get off. http://t.co/Y2Ga1Qz6
Fri, 18 Nov 2011 11:52:26 +0000

sarahjsargent: RT @dougshaw1: should a co design a "recoverable customer error" in a process, knowing they can over compensate and then increase their customer sat? #sddt
Fri, 18 Nov 2011 10:29:58 +0000

dougshaw1: 2nd email of the day another booking for Stop Doing Dumb Things #happyfriday http://t.co/DTWAF2MC #sddt #custserv #leadership
Fri, 18 Nov 2011 09:37:04 +0000

dougshaw1: should a co design a "recoverable customer error" in a process, knowing they can over compensate and then increase their customer sat? #sddt
Fri, 18 Nov 2011 09:36:01 +0000

dougshaw1: First email of the day another booking for Stop Doing Dumb Things #happyfriday http://t.co/empqz29c #sddt #custserv #leadership
Fri, 18 Nov 2011 08:59:20 +0000

Dan_atSurveylab: Back to IT being simple - Simplicity is top customer preference http://t.co/ZOoZ22H9 Are SIMPLE and USER-FRIENDLY same thing? #sddt
Thu, 17 Nov 2011 21:15:43 +0000

dougshaw1: Everything is rainbows and unicorns that fart butterflies http://t.co/ndmkxPNa or is it?? #custserv #sddt
Thu, 17 Nov 2011 14:13:47 +0000

dougshaw1: Check this wellbeing stuff out from the new economic foundation http://t.co/w4xBxiaM #engagement #wellbeing #sddt
Thu, 17 Nov 2011 14:02:52 +0000

paulmillersays: RT @dougshaw1: RT @peterthomson: Stephen Norris " working at home is a form of house arrest" #worktech >>he's kidding right? #sddt
Thu, 17 Nov 2011 13:57:06 +0000

dougshaw1: Remember how well @NakedWines dealt with this #custserv #fail http://t.co/q7nY94Ta to say thx we ordered our event wine from them. #sddt
Thu, 17 Nov 2011 13:14:59 +0000

dougshaw1: RT @peterthomson: Stephen Norris " working at home is a form of house arrest" #worktech >>he's kidding right? #sddt
Thu, 17 Nov 2011 12:24:39 +0000

dougshaw1: @lotsaquestions shame - sales pitches are the ruin of conferences, when will organisers learn? #worktech #sddt
Thu, 17 Nov 2011 11:50:14 +0000

dougshaw1: RT @sarahfmatthews: Scary to see how much bad management is costing business http://t.co/yMB148CY #in #hr #custserv #sddt
Thu, 17 Nov 2011 11:07:41 +0000

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