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TRAVEL AGENCY
MANAGEMENT SYSTEM







ACKN0WLEBuENENT

l would llke Lo Lake Lhls opporLunlLy Lo express my graLlLude Lowards all Lhe
people who have ln varlous ways helped ln Lhe successful lnlLlaLlon of my pro[ecL

I must convey my gratitude to Mr. Rajkaran singh Ior giving me the constant
source oI inspiration and help in preparing the project, personally correcting my
work and providing encouragement through this project.



l also Lhank all my faculLy members for sLeerlng me Lhrough Lhe Lough as well as
easy phases of Lhe pro[ecL ln a resulL orlenLed manner wlLh concern aLLenLlon



CONTENTS

problem deflnlLlon
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4 LCCnCMlC lLASl8ll1?

4 1LCPnlCAL lLASl8lLl1?

4 CL8A1lCnAL lLASl8lLl1?

3 S?S1LM AnAL?SlS

4 8LCCk ulAC8AM

3 S?S1LM uLSlCn

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0BLEN BEFINITI0N

1he deflnlLlon of our problem lles ln manual sysLem and a fully auLomaLed sysLem

Manua| system 1he sysLem ls very Llme consumlng and lazy 1hls sysLem ls more prone Lo errors
and someLlmes Lhe approach Lo varlous problems ls unsLrucLured

Tecbnical system : With the auvent of latest technology if we uo not upuate oui system then
oui business iesult in losses giauually with time. The technical systems contains the tools of latest
tienu i.e. computeis piinteis, fax, Inteinet etc. The systems with this technology aie veiy fast,
accuiate, usei-fiienuly anu ieliable.
















Need of travel agency system
A few facLors LhaL dlrecLs us Lo develop a new sysLem are glven below

1LCnNICAL SS1LM
% lasLer SysLem
% Accuracy
3% 8ellablllLy
4% lnformaLlve
3% 8eservaLlons and cancellaLlons from any where Lo any place












ILASI8ILI1 S1UD

leaslblllLy sLudy ls Lo check Lhe vlablllLy of Lhe pro[ecL under conslderaLlon 1heoreLlcally varlous Lypes
of feaslblllLles are conducLed buL we have conducLed Lhree Lype of feaslblllLles explalned as under

LCCNCMIC ILASI8ILI1
WlLh Lhe manual sysLem Lhe operaLlng cosL of Lhe sysLem ls abouL 60 Lacks A 1hls cosL comprlses
salary of 3 people sLaLlonary bulldlng renL elecLrlclLy waLer Lelephone eLc 8uL wlLh Lhe new sysLem
Lhls reoccurrlng cosL comes ouL Lo be abouL 0 Lacks A Pence Lhe new sysLem ls economlcally
feaslble

1LCnNICAL ILASI8ILI1
1he new sysLem requlres only 6 Lralned person Lo work wlLh Lhe sysLem and ln overall 0 people per
offlce are sufflclenL So we wlll ldenLlfy 6 besL people from exlsLlng sysLem and Lraln Lhem

AlRllNFS SYSTFH,TRAlN
CANCLLLA1ICN
RFSFRVA1ION
UPA1ION
As our exlsLlng sysLem ls purely manual so we need a one Llme lnvesLmenL of 8s 4 Laks for Lhe purchase
of 7 compuLers 3 1lckeL prlnLers a laser prlnLer AC and neLworklng eLc lL requlres 0 Lacks A as a
operaLlng cosL

WlLh Lhe above deLalls our sysLem ls Lechnlcally feaslble as afLer lnvesLlng 4 Lacks ln a year Lhe
company ls sLlll savlng 8s 3 Lacks A

CLkA1ICNAL ILASI8ILI1

1he new soluLlon ls feaslble ln all sence buL operaLlonally lL ls noL 1he new sysLem demands Lhe
expulslon of aL leasL 3 people from Lhe company lL creaLes an envlronmenL of [oblessness and
fear among Lhe employees lL can lead Lo an lndeflnlLe sLrlke ln Lhe company also So Lhe
managemenL musL Lake correcLlve acLlons prlor ln advance ln order Lo sLarL Lhe furLher
proceedlngs














SS1LM ANALSIS


1hls was Lhe mosL lmporLanL phase of my pro[ecL llfe cycle lL had connecLed my maxlmum Llme
1he block dlagram glven bellow deplcL varlous facL whlch were undersLood by one durlng Lhe analysls
phase

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Al8LlnL
8LSL8vA1lCn
daLabase
8LC81S
1lckeL reservaLlon
CancellaLlon
assenger llsL
lleeL lnfo
concesslon
ASSLnCL8
8CCkING
DLAk1MLN1
lllghL MAln1LnAnCL
8ooklng cancellaLlon
8LCLlvL
CuS1CML8
uA1A S1l8ACL uA1A ACCLSS
ASSLnCL8
LlS1
WAl1lnC LlS1
Des|gn overv|ew
In passenger ||st assenger nameAddress Lel_no d_o_b professlon faLher name

I|eet |nfo no alrcrafL club_pre_capaclLy economlc capaclLy englne Lypecrulsespeedalr lengLh

I||ght |nfo f_name f_code c_codeL_exeseaL no L_economlc seaL no

Concess|on concesslon name concesslon code class dlscounL v_o_L baggage allowance fare

Move of payment assenger code uaLe of pald CurrenL daLe cash ueblLchequecredlL

Iare rouLe desLlnaLlon place source place ueparLure Llme Arrlval LlmelllghL codeclasslare

keservat|on 1lckeL reporL n8 fllghL code desLlnaLlon place source place deparLure Llme arrlval Llme
Class number of passenger Age sex lare seaL

Lnqu|ry 1lckeL no seaL number pnr

Cance||at|on nr LlckeL no uays lefL 8aslc amounL Cancel amounL
varlous caLegorles of fllghL code are dlsplay here Cu433lC348lC7896lC367Cu443
lllghL schedule gau Lo del 33 pm Lo33 pm

ln Lhls process furLher l had vlslLed Lhe alr porL agaln ln order Lo ln1L8 vlLW people Lo know more
abouL Lhe sysLem
1he maln purpose was 1o analyses Lhe meLhod of calculaLlng dally ln come reservaLlon cosL generaLlon
meLhods and few concern Lhlngs uuLy schedule
SS1LM DLSIGN


ln Lhls phase lnlLlally l had deslgned L8 dlagram of Lhe processes ln order Lo ldenLlfy varlous enLlLles
and relaLlon shlp seL enLlLy seL aLLrlbuLers llnk aLLrlbuLes 1he ulagram of Lhls process as under
AfLer Lhls sLep We had Lrled deslgn Lhe daLa base for Lhe new sysLem and normallzed lL
1he Lables moLlvaLed ln daLa dlcLlonarles enclosed as annex ll ls an ouL come of Lhls sLep


1he symbol of enLlLles are shown bellow



LnLlLy seLs
8elaLlon shlp seL
llne
obal

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F-R BlA6RAH I0R CANCFllATl0N

















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DA1A ILCW DIAGkAM

ln order Lo deslgn a beLLer soluLlon l had deslgned Lhe ulu for sysLem lncludlng all Lechnlcal processlng
deLalls ls glven bellow


LLVLL 0 DA1A ILCW DIAGkAM














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LLVLL 1 DA1A ILCW DIAGkAM CI GLNLkAL LNUIk SS1LM















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FVF A1A FOW IA0RAM OF PASSFN0FR FNqUIRY
SFC1ION
















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LEVEL DFD UF CANCELLATIU




































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ARDWARE AND SUFTWARE REQUIREMENT AND TECNULUCY USED



installations



we can install Visual studio 2008 or 2010 edition on a single computer along with MYSQL2008 or2005.
ardware requirements
O .NF1 Framework (or Windows deskLop).
O .NF1 Framework 2.0
O .NF1 Framework 3.0
O .NF1 Framework 3.5
O .NF1 Framework 4
O .NF1 CompacL Framework (or Windows Mobile).
O .NF1 CompacL Framework 2.0 SP2
O .NF1 CompacL Framework 3.5
O MicrosoL visual SLudio 2008 or laLer versions.
O 1o develop applicaLions or Windows
deskLop, use visual SLudio 200. ou can also
use visual SLudio 2008 SP Lo develop deskLop
applicaLions or SQL Server CompacL 3.5 SP2,
however, visual SLudio 200 provides new
eaLures such as supporL or 1ransacL-SQL
Query FdiLor LhaL are noL available wiLh visual
SLudio 2008 SP.
O 1o develop applicaLions or Windows Mobile,
use visual SLudio 2008 SP. visual SLudio 200
does noL supporL Lhe developmenL o mobile
applicaLions or SQL Server CompacL 3.5.
ou do noL need Lo insLall .NF1 Framework separaLely
i you use visual SLudio as Lhe developmenL
environmenL. visual SLudio insLalls .NF1 Framework.
For inormaLion abouL sysLem requiremenLs, see visual
SLudio 8ooks Online.
O MicrosoL AcLiveSync 4.0 or laLer versions.
ClienL environmenL DeskLop and 1ableL PC plaLorms.
O MicrosoL Windows XP Proessional
SP3
O MicrosoL Windows XP Home FdiLion
SP3
O MicrosoL Windows XP Media CenLer
FdiLion 2004 SP3
O MicrosoL Windows XP Media CenLer
FdiLion 2005
O MicrosoL Windows XP 1ableL PC
FdiLion SP3
O MicrosoL Windows XP Fmbedded SP3
O MicrosoL Windows XP Proessional
x64 SP3
O Windows Fmbedded or PoinL o
Service SP3
O MicrosoL Windows Server 2003,
SLandard FdiLion SP2
O MicrosoL Windows Server 2003,
FnLerprise FdiLion SP2
O MicrosoL Windows Server 2003,
DaLacenLer FdiLion SP2
O MicrosoL Windows Server 2003 R2,
SLandard FdiLion
O MicrosoL Windows Server 2003 R2,
FnLerprise FdiLion
O MicrosoL Windows Server 2003 R2,
DaLacenLer FdiLion
O MicrosoL Windows Server 2003 x64,
SLandard FdiLion SP2
O MicrosoL Windows Server 2003 x64,
FnLerprise FdiLion SP2
O MicrosoL Windows Server 2003 x64,,
DaLacenLer FdiLion SP2
O MicrosoL Windows Server 2003 R2
x64, SLandard FdiLion
O MicrosoL Windows Server 2003 R2
x64, FnLerprise FdiLion
O MicrosoL Windows Server 2003 R2
x64, DaLacenLer FdiLion
O Windows visLa Home 8asic SP2
O Windows visLa Home Premium SP2
O Windows visLa 8usiness SP2
O Windows visLa FnLerprise SP2
O Windows visLa UlLimaLe SP2
O Windows visLa SLarLer FdiLion SP2
O Windows visLa Home 8asic x64 SP2
O Windows visLa Home Premium x64
SP2
O Windows visLa 8usiness x64 SP2
O Windows visLa FnLerprise x64 SP2
O Windows visLa UlLimaLe x64 SP2
O Windows Server 2008 SLandard Server
SP2
O Windows Server 2008 SLandard Server
SP2 (wiLhouL Hyper-v)
O Windows Server 2008 FnLerprise SP2
O Windows Server 2008 FnLerprise SP2
(wiLhouL Hyper-v)
O Windows Server 2008 DaLa CenLer SP2
O Windows Server 2008 DaLa CenLer SP2
(wiLhouL Hyper-v)
O Windows Server 2008 Web FdiLion SP2
O Windows Server 2008 SLandard Server
x64 SP2
O Windows Server 2008 SLandard Server
x64 SP2 (wiLhouL Hyper-v)
O Windows Server 2008 FnLerprise x64
SP2
O Windows Server 2008 FnLerprise x64
SP2 (wiLhouL Hyper-v)
O Windows Server 2008 DaLa CenLer x64
SP2
O Windows Server 2008 DaLa CenLer x64
SP2 (wiLhouL Hyper-v)
O Windows Server 2008 Web FdiLion x64
SP2
O Windows 7 SLarLer
O Windows 7 SLarLer x64
O Windows 7 Home Premium
O Windows 7 Home Premium x64
O Windows 7 Proessional
O Windows 7 Proessional x64
O Windows 7 UlLimaLe
O Windows 7 UlLimaLe x64
O Windows Server 2008 R2 FoundaLion
x64
O Windows Server 2008 R2 SLandard x64
O Windows Server 2008 R2 FnLerprise
x64
O Windows Server 2008 R2 DaLacenLer
x64
O Windows Web Server 2008 R2 x64
Mobile device plaLorms.
O MicrosoL Windows CF 4.2
O MicrosoL Windows CF 5.0
O MicrosoL Windows CF 6.0
O MicrosoL Windows Mobile 2003 or
PockeL PC
O MicrosoL Windows Mobile 5.0
O MicrosoL Windows Mobile 6.0
O MicrosoL Windows Mobile 6.5
O 8eLween 2 M8 and 3 M8 o available
sLorage space, depending on processor
Lype and componenLs insLalled.
Server environmenL O SQL Server 2008 R2 or laLer versions
O SQL Server 2008 or laLer versions
O SQL Server 2005 or laLer versions
lnLel or compaLible PenLium 600 MHz
or asLer processor (recommended
processor speed is CHz or asLer),
256 M8 RAM minimum (recommended
RAM 52 M8 or more), hard disk space
250 M8
For inormaLion abouL operaLing sysLem
requiremenLs, see "Hardware and
SoLware RequiremenLs or lnsLalling
SQL Server 2008 R2" in SQL Server 2008
R2 8ooks Online.
O llS 5.x or laLer versions
SupporLed on Windows Server 2003,
Windows 2000 SP4 or laLer versions,
and Windows XP.
20 M8 o available disk space on Lhe
server.
For llS 7.0, Lhe llS 6.0 backward
compaLibiliLy componenLs need Lo be
insLalled.
O MicrosoL AcLiveSync 4.0 or laLer
versions
Required when you use SQL Server
2008 R2 ManagemenL SLudio Lo
manage SQL Server CompacL daLabases
on connecLed devices






8CCMAkISCN WI1n LkIS1ING 1AVLL MANAGLMLN1 SS1LM

PNR/Itinerary Reporting Systems - these solutions represent either existing

pretrip reporting systems or reporting systems that have been specifically retooled
to support crisis management reporting.
Reporting Systems with Integrated Content - an extension of the traditional
pretrip reporting system with additional content integrated into the reporting. Some
of these solutions offer push" technology to route tripspecific information to the
employee.
Risk Management Systems - turnkey systems and software that address crisis
and travel risk management processes and database integration requirements rather
than just reporting.