1. Which two connections should be provided to a floppy disk drive during installation? (Choose two.) a.

A floppy data cable to connect the FDD to the motherboard; b. A cable from the power supply to the Berg power connector on the FDD;
c. A cable from the 3-pin fan power connector into the Berg power connector on the FDD; d. A data cable from the Molex connector of the optical drive to the Berg connector on the FDD; e. A cable from the 20 pin ATX power connector socket on the motherboard to the Berg power connector on the FDD.

2. When instaling a CPU in ZIF socket, how should the technician align the pins to avoid damage ?
a. Pin 1 is always aligned with the opposite corner from the base of the lever;

b. Pin 1 on the CPU is aligned with Pin 1 on the ZIF socket;

c. Pin 1 is aligned with the corner closest to the memory; d. The removed corner of the CPU is always of the CPU is always aligned with the corner opposite Pin 1.

3.

Refer to the exhibit. What is the order of steps that should be followed for a power supply installation in a computer ?
a. Steps 1,2,4 b. Steps 1,3,2

c. Steps 1,4,3
d. Steps 2,3,4

4. Where should internal drives be installed in a computer ? a. In internal bays

b. On the AGP channel c. On the motherboard d. On PCIe expansion slots

5. A field technician has been asked to install a wireless 802.11g NIC in a computer, but is unsure about the expansion slots available. Which two types of wirelles NICs should the technician available ? a. PCIe
b. AGP c. SCSI

d. PCI
e. SATA

6. What should be the next installation step after all the internal components of a PC have been installated and connected to the motherboard and power supply?
Chapter 3 - Assesment IT Essentials PC Hardware and Software - 2011 - 100 %

a. Connect the monitor cable; b. Connect the network cable;

c. Reattach the side panels to the case;

d. Connect the power cables to the computer

7. After a technician has assembled a new computer, it is necessary to configure the BIOS. At which point must a key be pressed to start the BIOS setup program?
a. Before the computer is powered on; b. During the Windows load process;

c. During the POST

d. After the POST, but before Windows starts to load.

8. A technician is installing a new power supply in a computer. Wich type of power connector should be used to connect to an ATX motherboard ?
a. Berg b. Mini Molex c. Molex

d. 20 pin connector 9. Which type of drive is installed in a 5.25 inch bay ?

a. Hard drive

b. Optical drive
c. Floppy drive d. LS120 drive

10. What is a convenient way that a technician can tell wheter a ribbon cable is for an IDE hard drive or a floppy drive ?
a. The IDE cable has a colored stripe on one edge; b. The floppy cable motherboard connector is a normally gray; c. The IDE cable is gray;

d. The floppy cable has a twist in the cable. 11. A technician has just finished assembling a new computer. When the computer is powered up for the first time, the POST discovers a problem. How does the POST indicate the error ? a. It issues a number of short beeps;
b. The LED on the front of the computer case flashes a number of times; c. It places an error mesage in the BIOS; d. It locks the keyboard

12. What is a function of the BIOS ?

a. Enables a computer to connect to a network; b. Provides temporary data storage for the CPU;

c. Performs a check on all internall components;

d. Provides graphic capabilities for games and application.

Chapter 3 - Assesment IT Essentials PC Hardware and Software - 2011 - 100 %

13. What is the first step that a technician should take before physicaly opening a computer case ?
a. Verify the room temperature;

b. Consult the website of the manufacturer;

c. Check the ventilation in the room; d. Provide small containers to collect small screws.

14. Which action is recomended to prevent the motherboard from contacting the metal base of the case ?
a. Ensure that non-conductive side of the case is beath the motherboard.

b. Use standofts to keep the motherboard above the metal base;

c. Place a non-adhesive non-conductive membrane on the underside of the motherboard.

15. What is a function of a video adapter card ?

a. Stores video files in RAM; b. Connects a computer to a video storage device; c. Provides the appropriate drivers for the monitor;

d. Provides an interface between a computer and a display monitor

16. Refer to the exhibit. Which should be the last step when connecting external cables to a computer ?
a. Step 1

b. Step 2
c. d. e. f. Step 3 Step 4 Step 5 Step 6

17. Which two connectors are used to connect external peripherals ? (Choose two)
a. EIDE b. Molex c. PATA

d. PS/2 e. USB 18. What is a function of the adapter cards that are installed in a computer ?
a. To transfer external power to the motherboard; b. To connect the motherboard to internal memory; c. To connect internal power cables to the motherboard;

d. To provide functionality for external components to be connected to the computer.

Chapter 3 - Assesment IT Essentials PC Hardware and Software - 2011 - 100 %

19. When building a computer, which two components are normaly installed in 3.5 inch drive bay ? (Choose two) a. Hard drive
b. Optical drive

c. Floppy drive
d. Flash drive e. Video drive

20. What is the most reliable way for users to buy the correct RAM to upgrade a computer ?
a. Buy RAM that is the same color as the memory sockets on the motherboard. b. Ensure that the RAM chip is the same size as the ROM chip c. Ensure that the RAM is compatible with the peripherals installed on the motherboard;

d. Check the motherboard manual or manufacturers website.

Chapter 3 - Assesment IT Essentials PC Hardware and Software - 2011 - 100 %