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Integration Test Plan Module - Customer Service

Test Scenario CS with AMContract, maintenance plan and wo billing the customer Patch/ 9/
Reference SSD/350/ECC6.0

No BUSINESS PROCESS STEPS TRANS. INPUT DATA OUTPUT DATA / RESULT SAP Doc Reference/ OK / Error (support
CODE by Screen Shots)

Scenario Testing for Customer Service – Without AMC


1 Create Maintenance Plan: Initial Maint. plan cat.- Maintenance Data Accepted
IP42 Order Ok
Strategy – Month
2 Create Maintenance Plan: Strategy Plan Maintenance plan Data Accepted A Task List was se-
AMC plan test for CS free lected
service.
Item Level Tab
Equipment 5
Order Type SM02
Main WorkCtr ME-GEN /
1000
Business area 1000
Press Enter
Click on at Task List
IP42 Ok
Deselect Funct.Loc task list
and Gen. task list

And Execute
Maintenance Plan
Scheduling Parameters (TAB
Page).
Call horizon 100 %
Scheduling period 365 DAY
Save Specify a cycle start for the
maintenance plan? Maintenance Plan
Select No and Enter 153 Created
Yes / No
3 Scheduling Maintenance Plan: Initial IP10 MaintenancePlan 153 Data Accepted Ok

Comments :

Tested By Test Date Approved By Approved Date


18/10/2007
K.Gunasekar 19/10/2007
Integration Test Plan Module - Customer Service
Test Scenario CS with AMContract, maintenance plan and wo billing the customer Patch/ 9/
Reference SSD/350/ECC6.0

No BUSINESS PROCESS STEPS TRANS. INPUT DATA OUTPUT DATA / RESULT SAP Doc Reference/ OK / Error (support
CODE by Screen Shots)

4 Scheduling Maintenance Plan: Strategy Plan Displays the list of


Click on button
000000000153 schedules
Start of Cycle 06.10.2007
IP10 Ok
(30days back date)
Maintenance Plan 153
Save
Scheduled.
5 Scheduling Overview List Form: Selection Maintenance Plan 153 Data Accepted Takes to the new
Criteria screen: Scheduling
IP24 Execute Overview list form : Ok
Maintenance
Scheduling over list
6 Scheduling Overview list form : Maintenance Copy the Order number
IP24 Ok
Scheduling over list
7 Change Order: Initial IW32 Order 50000833 Data Accepted Ok
8 Change Service Order (with Revenues) Go to Components Tab Page Data Accepted
IW32 Ok
50000833: Central Header
9 Change Service Order (with Revenues) Components: 900000003
50000833: Components Overview Required Qty: 2
Batch: sp_rep Enter Operation Number and
Press Enter Sequence
Operation: 0010 (Give
Appropriate Operation Number
from the operation Tab Page
for which the Material is
required). Order Saved With
IW32
Number 50000833.
Click on (Release) Determined Costs: See Costs
Sales Org: 1000 Overview
Distr. Channel: 10 Sales Organizational Data
Division: 10 Static Credit Limit Check:
Press Enter Twice. Credit Limit Exceeded
57,900.00 INR
Save the Order click on Order 50000833 will be
button released after update
Comments :

Tested By Test Date Approved By Approved Date


18/10/2007
K.Gunasekar 19/10/2007
Integration Test Plan Module - Customer Service
Test Scenario CS with AMContract, maintenance plan and wo billing the customer Patch/ 9/
Reference SSD/350/ECC6.0

No BUSINESS PROCESS STEPS TRANS. INPUT DATA OUTPUT DATA / RESULT SAP Doc Reference/ OK / Error (support
CODE by Screen Shots)

10 Order: 50000833 Data Accepted


Create PM Order Confirmation: Initial Screen IW41 Ok
Press Enter
11 Select Two Line Items Data Accepted
Create PM Order Confirmation: Operation
IW41 Click on Actual Data Ok
Overview
button
12 Create PM Order Confirmation: Actual Data Work Starts on 06.11.2007
06:00:00
Work Ends on 06.11.2007
11:00:00
Actual Duration 5h
Click on Next Operation Number of Operation
IW41 Button saved for Order Ok
Work Starts on 06.11.2007 5000833: 2.
11:00:00
Work Ends on 06.11.2007
13:00:00
Actual Duration 2H
Save
13 Goods Issue Order: Plant Maintenance Goods Issue Takes to new screen
Order – 50000833 Goods Issue Order:
MIGO Data Accepted
Press Enter 50000833 – Plant
Maintenace
14 Deadline Monitoring for Maintenance Plans Maintenance Plan Data Accepted
( Batch input IP10) 153
Interval for Call Objects Maintenance Plan 153
365 DAY Scheduled
IP30 Takes to new screen Ok
Execute
And Press back button
twice
Comments :

Tested By Test Date Approved By Approved Date


18/10/2007
K.Gunasekar 19/10/2007
Integration Test Plan Module - Customer Service
Test Scenario CS with AMContract, maintenance plan and wo billing the customer Patch/ 9/
Reference SSD/350/ECC6.0

No BUSINESS PROCESS STEPS TRANS. INPUT DATA OUTPUT DATA / RESULT SAP Doc Reference/ OK / Error (support
CODE by Screen Shots)

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19 Goods Issue Order: 50000833 – Plant (General Tab Page)
Maintenace Document Date 30.09.2007
Posting Date 30.09.2007 (as
the current opening period is 6)
(Quantity Tab Page)
No. Containers 1
MIGO (Where Tab Page) Ok
Storage Location 1050
Select Item Ok

Click on button
Document is O. K. Material Document
Click on button 4900001175 Posted
20 Change Order: Initial IW32 Order 50000833 Data Accepted Ok
21 Change Service Order (with revenues) Reference Date
50000833: Central Header Click on Complete 06.11.2007
Order Saved With
IW32 (Technical completion of the Reference time 11:55:00 Ok
Number 50000833.
Order)
Press Enter
22 Actual Settlement: Order Order 50000833 Takes to a new screen Actual
Settlement period 6 Settlement: Order Basic List
Fiscal Year 2007
KO88 Ok
Select Test Run

Execute

Comments :

Tested By Test Date Approved By Approved Date


18/10/2007
K.Gunasekar 19/10/2007
Integration Test Plan Module - Customer Service
Test Scenario CS with AMContract, maintenance plan and wo billing the customer Patch/ 9/
Reference SSD/350/ECC6.0

No BUSINESS PROCESS STEPS TRANS. INPUT DATA OUTPUT DATA / RESULT SAP Doc Reference/ OK / Error (support
CODE by Screen Shots)

23 Actual Settlement: Order Order 50000833 Takes to a new screen Actual


Settlement period 6 Settlement: Order Basic List
Fiscal Year 2007
KO88 OK
Select

Execute
24 Change Order: Initial IW32 Order 50000833 Data Accepted Ok
25 Change Service Order (with Revenues): Click on
Central Header
IW2 click
Button
on Log
26 Scheduling Overview list form: Selection Maintenance Plan 153 Scheduling Overview
Criteria IP24 list form : Maintenance
Scheduling over list
27 Scheduling Overview list form: Maintenance It is a report where we can find
Scheduling over list the order completed date and
IP24 Ok
all other orders created for the
next scheduled calls.
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36
37

Comments :

Tested By Test Date Approved By Approved Date


18/10/2007
K.Gunasekar 19/10/2007
Integration Test Plan Module - Customer Service
Test Scenario CS with AMContract, maintenance plan and wo billing the customer Patch/ 9/
Reference SSD/350/ECC6.0

No BUSINESS PROCESS STEPS TRANS. INPUT DATA OUTPUT DATA / RESULT SAP Doc Reference/ OK / Error (support
CODE by Screen Shots)

38
39
40
41
42
43
44
45
46
47
48
49
50 OK
51 OK
52 OK
53 OK
54 OK
55 OK
56 OK
57 OK
58 OK
59 OK
60 OK
61
62 OK
63 OK
64 OK
65 Ok
66 OK
67 OK

Comments :

Tested By Test Date Approved By Approved Date


18/10/2007
K.Gunasekar 19/10/2007
Integration Test Plan Module - Customer Service
Test Scenario CS with AMContract, maintenance plan and wo billing the customer Patch/ 9/
Reference SSD/350/ECC6.0

No BUSINESS PROCESS STEPS TRANS. INPUT DATA OUTPUT DATA / RESULT SAP Doc Reference/ OK / Error (support
CODE by Screen Shots)

68 OK
69 OK

Comments :

Tested By Test Date Approved By Approved Date


18/10/2007
K.Gunasekar 19/10/2007