SUMMER TRAINING PROJECT REPORT

Submitted in partial fulfillment of the requirement of Bachelor of Business Administration (BBA)

ANALYZING THE PERFORMANCE APPRAISAL SYSTEM OF KOTAK MAHINDRA OLD MUTUAL FUNDS LIFE INSURANCE
Training Supervisor Submitted By:

PREFACE
After completing three trimesters of post graduate diploma in management, I joined Kotak Mahindra insurance company ltd. for my summer training for duration of 8 weeks. The title of my project is TO STUDY THE PERFORMANCE APPRAISAL SYSTEM OF KOTAK MAHINDRA OLD MUTUAL FUND LIFE INSURANCE COMPANY LTD.. The objective of the project is to study and determine the satisfaction level of the Employees in the company. This project report is a review based on theory as well as research. The research report starts with Kotak Mahindra Old Mutual Fund Life Insurance Company ltd. background and explains the companys PERFORMANCE APPRAISAL SYSTEM in detail. It explains the various methods undertaken to calculate the performance appraisal which includes calculating the: 1. Employee G(Goal) Review Sheet 2. Employee M(Management) Review Sheet A proper questionnaire has been prepared to study the satisfaction level of the employees in Kotak Mahindra. The report is made useful for readers by incorporating Suggestions and Recommendations for all concerned on how to make a grand success of appraisal system followed by their organizations. In conclusion, this project report will enable one to understand the concept of Performance Appraisal in Kotak Mahindra The report will also help us to understand benefits and drawbacks of present appraisal system.

ACKNOWLEDGEMENT
I am deeply indebted to Mrs. DEEPTI CHOUDHARY (H.R.Manager) for her constant support, guidance and inspiration in completion of the internship program and preparation of this document. My sincere thanks to MRS. DEEPTI CHOUDHARY for finding time out of her busy schedule and giving us invaluable suggestions. I am also grateful to other employee of Kotak Mahindra for their encouragement and help. I would like to express my sincere gratitude to Kotak Mahindra for giving me an opportunity to complete my summer internship program in their esteemed organization. Last but not the least; I would like to thank my parents and friends for their moral support throughout the project.

NAINA WALIA.

CONTENTS PARTICULARS CHAPTER 1 : INTRODUCTION

1.1
1.2 1.3 1.4 1.5

PAGE NO.
1-21 2-5
6-7 8-9 10-19 20-21

Overview of Industry as a whole

Profile of the organization Problems of the organization Competition Information S.W.O.T. Analysis of the Organization

CHAPTER 2 : OBJECTIVE AND METHODOLOGY

2.1 2.2 2.3 2.4 2.5 Significance of the study Managerial usefulness of the study Objectives of the study Scope of the study Methodology

22-26
23 24 25 25 26

CHAPTER 3 : CONCEPTUAL DISCUSSION CHAPTER 4 : DATA ANALYSIS CHAPTER 5 : FINDINGS AND RECOMMENDATION ANNEXURES BIBLIOGRAPHY

27-50 51 70