DANIEL R.

TAYLOR
Crete, IL 60417 708-279-7014 (O) 708-910-8168 (M) taylor.dan77@yahoo.com LinkedIn: http://www.linkedin.com/in/taylordanielr ENTERPRISE SOFTWARE SALES EXECUTIVE A value-driven sales professional offering 20 years experience in business and education markets. Solid track record of increasing performance through dynamic leadership, strategic planning, and proactive account management. Excels in guiding subject matter and cross-functional experts to meet customer business objectives while maintaining company goals. Adept at capitalizing on interpersonal and technology skills to create unique blend of innovative solutions and products while pushing the creative envelope.

FUNCTIONAL PROFILE
History of exceeding revenue targets selling high dollar, complex software and hardware solutions to the Fortune 1000 and Education Markets. Comfortable with managing account territories, developing partnerships, and acquiring new business while focusing on post-sale customer satisfaction. A motivated sales hunter who demonstrates persistence, identifies and systematically pursues business opportunities, and delivers results. Areas of expertise include: New territory establishment New logo acquisition New application development Miller / Heiman & SPIN sales methodologies Staff leadership, training and development C level selling Cross-functional teaming Enterprise software solutions

PROFESSIONAL EXPERIENCE
FOLLETT SOFTWARE, McHenry, IL 2010 10/ 2011 International supplier of educational software solutions focused on helping educators teach and students learn. Sales Executive TetraData, Chicago, IL Represented data warehouse software suite comprised of a warehouse, dashboards, analytic tools, and reports to assist K-12 districts drive student achievement. Developed a sales and marketing campaign designed to introduce TetraData into new sales territory. Campaign consisted of a targeted email drop, telemarketing follow-up, sales appointments, and culminated in a customer-driven conference. The result of this campaign was a sales pipeline over 210% of assigned quota. Built a territory for the states of IL, GA, TX, LA, AR, and AZ. Identified key target school districts in each state and developed a sales strategy for each. INVISION SOFTWARE, Ratingen, Germany International Software Developer of Workforce Management application suite for businesses 2008 2009

Senior Account Manager, Chicago, IL Reporting to the Vice President of Sales, launched a campaign to identify new opportunities in Retail as part of the United States market entry efforts of the organization. Developed go-to-market strategies along with the Marketing team to ensure success. Established first rolling pipeline of $15+M in license, professional services and maintenance. Identified four key account opportunities to drive to close and installation to establish a market and reference base for 2010 and beyond. Provided feature/functionality gap analysis to management team. Recommended exit from Retail Vertical to consider product redevelopment in April 2009. SPANLINK COMMUNICATIONS, Minneapolis, MN 2006 2008 A leading provider of Unified Communications and Customer Interaction Solutions that leverage VoIP Technology Account Manager, Chicago, IL Established a new business territory which encompassed IL, MO, IN, LA, and OK. New logo acquisition accounts sold include SSM Healthcare in St. Louis, Crescent Bank & Trust in New Orleans, and the Bank of Oklahoma. Generated $1.1M in new business revenue in 2007. Continued new product penetration into Adams and Reese, a national law firm headquartered in New Orleans, with $400K in revenue in 2007.

Daniel R. Taylor, Page Two VERIZON BUSINESS, Ashburn, VA A world-wide provider of voice and data technologies to businesses and consumers. 2005 2006

Contact Center Solutions Specialist, Chicago, IL Contact Center overlay position developing opportunities within assigned Chicago metropolitan territory. Positioned product suite that includes enhanced call routing services, network-based contact centers, and hosted speech applications utilizing products from Genesys, Nuance/Scansoft, Cisco, and Nortel. Increased net new revenue $1M year over year by adding three new name accounts. NORSTAN COMMUNICATIONS, INC., Minnetonka, MN A leading provider of telecommunications products to contact centers in North America. Contact Center Specialist, Chicago, IL Opened the Chicago Office and developed relationships with Cisco, Aspect, and Nortel sales teams. Captured new account business with FurstPerson and Secura Insurance totaling $850K. SIMTREX CORPORATION, INC., Atlanta, GA Start-up simulation-based training software company specializing in training contact center staff. 2002 2002 2004

District Manager, Chicago, IL Marketed Simtrex software suite of applications to simulate customer contacts, increasing customer satisfaction and decreasing costs in the contact center. Led company in new name business including Detroit Edison, BlueCross/BlueShield achieving $450K in net revenue. SPEECHWORKS INTERNATIONAL, INC., Boston, MA Developer of speech software tools and services to create self-service speech applications. Enterprise Software Sales Representative, Chicago, IL Represented SpeechWorks software and services for speech enabled applications over the telephone. Sold $300K application to K-Mart Corporation as part of a cost cutting initiative by the retailer. GEOTEL / CISCO SYSTEMS, INC., San Jose, CA The world leader in call treatment software for the Contact Center market. 1998 2000 2000 2001

Enterprise Software Sales Representative, Chicago, IL Positioned the GeoTel Intelligent Call Router and Cisco Intelligent Call Manager software to companies deploying a complete network-to-desktop Computer Telephony Integration (CTI) strategy in support of business rules at the point of customer contact. Averaged net new revenue sales of $2.9M annually. United Airlines, Discover Financial Services, BlueCross/Blue Shield, Mark Travel, Montgomery Ward, USA Group were new account wins for this emerging software company. RUPPMAN MARKETING TECHNOLOGIES, Peoria, IL A leading Telemarketing and National Yellow Pages Marketing Company. 1990 1997

Account Development Manager, Chicago, IL Developed $1M in business to more than $6.5M yearly. Captured two new telemarketing accounts: Pillsbury and Anheuser-Busch in a competitive bid situation against 12 respondents. Championed a new software platform internally, a key strategy in developing the Consumer Relations product line. Added over $1.0M in new business with the MASCO group by establishing two new Yellow Page programs and increasing 800# usage. Implemented a national Consumer 800# for the Kellogg Company allowing the Consumer Affairs department of ten to answer 1 million calls annually without additional staff. ROCKWELL INTERNATIONAL, Downers Grove, IL The leader in hardware and software solutions for large call centers. 1982 1989

Senior Account Executive, Chicago, IL Called on Fortune 1000 Companies assessing operations and recommending use of designed hardware and software solutions. Ranked yearly among top three sales executives nationally from 1985 to 1989 growing business from $1.5M to $8.9M. Using consultative sales approach, generated new customers to include Chevrolet, EDS, AAA Michigan, Detroit Edison, BlueCross/BlueShield Illinois and Michigan, and Quill Corporation.

EDUCATION / TRAINING
Masters in Business Administration, Management, Drake University, Des Moines, IA Bachelor of Arts, Political Science, University of Illinois, Urbana, IL