CASE STUDY

Wide Area Networking/Managed VPN Industry: Retail

Jockey International is in the business of performance iPass helps make it look easy with its Managed Network Service
Jockey partners with iPass and SonicWALL Network Security to deliver a managed IP VPN WAN Platform with 3G wireless backup across its store footprint in North America.

Corporate Headquarters iPass Inc. 3800 Bridge Parkway Redwood Shores, CA 94065

+1 650-232-4100 +1 650-232-4111 fx

www.ipass.com

Jockey International is in the business of performance iPass helps make it look easy with its Managed Network Service
Jockey partners with iPass and SonicWALL Network Security to deliver a managed IP VPN WAN Platform with 3G wireless backup across its store footprint in North America. The Challenge: To increase store availability, deliver store performance, and support PCI compliance with a network management partner and platform that can scale into the future. The Solution: iPass Managed Network Services (MNS) and SonicWALL Network Security The Outcome: A best in class network to provide enhanced store operations performance, increase customer satisfaction, and ultimately improve the bottom line.

managed service for alerting, remediation, logging, and other required compliancy protocols. Specific security, access controls, filtering, and other granular methods were provided via SonicWALLs latest security appliance for the remote office the TZ200. This solution was accompanied by integrating the SonicWALL Global Management System (SGMS) into the cloud based iPass MNS management platform. Mr. Schultz commented on the resulting solution by stating that a PCI compliant solution that is secure, aligns with our overall corporate security policy, and is managed centrally provides us with serious peace of mind. High Availability and High Speed 3G backup: Through sourcing and managing newer and faster broadband access, such as wireless 3G, iPass delivered 100% redundancy for increased store availability and improved customer satisfaction. A fully monitored 3G WCS backup solution is an attractive alternative for retailers who have an outdated dialup infrastructure, especially those who are delivering or planning for new applications that require the performance of true high speed broadband says Glenn Schultz. The cost benefit is clear automatic failover to 3G backup is the way to go. Partnership and Governance: The iPass and SonicWALL partnership produced results Mr. Schultz was pleased to see how the teams worked with Jockey to understand our goals and solve our specific business challenges. SonicWall is an excellent choice due to its good price point, solid value, and long term account governance. iPass managed services experience and platform integration was critical to pull it all together. The partnership had proven dependable, flexible, and results oriented.

Jockey, a leading clothing supplier to men and women with a full array of apparel products provides thousands of styles (including its famous Jockey brief) which are sold in more than 120 countries around the globe. Jockey has been a long-term partner of iPass since 2004. In 2009, Glenn Schultz, Jockey Internationals Systems Project Leader, and his team came to iPass looking for a next generation platform of internet-based IP VPN management services. Dial back-up technology was insufficient for application performance and store availability demands. Increased PCI compliancy requirements were causing a strain on already taxed IT resources. Increased security requirements demanded an upgrade to its existing store VPN infrastructure. IPass listened, consulted, designed, and delivered.

RESULTING BUSINESS BENEFITS

Managed Security Services and PCI Compliance: The solution had to be payment card industry (PCI) compliant to ensure customer credit card information would remain secure. Keys to the PCI compliant solution are integrating scanning and monitoring technology along with building a PCI compliant

Jockey International Case Study 2011 iPass Inc.

Experience: iPass heard the challenges and created a viable solution to fit Jockeys retail compliancy needs. The iPass technical expertise is unmatched. Theyre the best Ive ever worked with echoed Schultz from know-how of managed security services to managing the complicated landscape of internet broadband and IPVPN technology. End to end focus from project management to service delivery, iPass delivered smooth rollout of the new SonicWALL hardware and redundant 3G solution with integrated auto-failover and 24x7 monitoring. The team showed significant commitment, resilience, and perseverance.

ABOUT IPASS
iPass helps enterprises and individuals unify the management of remote and mobile connectivity. With iPass software and services, enterprise customers can create easy-to-use wireless and broadband solutions for their mobile workers, complete with web-based management, security validation, and unified billing. The iPass global virtual network unifies hundreds of wireless, broadband and dial-up providers in over 175 countries. Hundreds of Global 2000 companies rely on iPass services, including Ford, Nokia, and Proctor and Gamble. Founded in 1996, iPass is headquartered in Redwood Shores, California, with offices throughout North America, Europe and Asia For more information, visit www.iPass.com or follow iPass on Twitter at www.twitter.com/iPass

With a trusted solution in place, Jockey can now focus more energy on critical revenue generating IT and infrastructure projects necessary to support the Jockey brand into the future and delivering on performances is Job 1.

Corporate Headquarters iPass Inc. 3800 Bridge Parkway Redwood Shores, CA 94065

+1 650-232-4100 +1 650-232-4111 fx

www.ipass.com

Copyright 2011 iPass Inc. All rights reserved. iPass and the iPass logo are registered trademarks of iPass Inc. and iPassConnect is a trademark of iPass Inc. All other company and product names may be trademarks of their respective companies. While every effort is made to ensure the information given is accurate, iPass does not accept liability for any errors or mistakes which may arise. Specifications and other information in this document may be subject to change without notice.