100 Student Services I Irvine, CA 92697-2075 (Across from Starbucks) Monday-Friday, 8 am - 5 pm (949) 824-6881 www.career.uci.

edu

Cover design by the University of California, Irvine, Career Center for more information go to www.career.uci.edu or call (949) 824-6881

Job Search Guide

Corporate Alliance Group (CAG)/Careerfest . . . . . . . . 3 The Career Journey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Career Center Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Transferable Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Internships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Informational Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your Online Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Job Search Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Whats Your Networking Quotient? . . . . . . . . . . . . . . . . 10 Resume Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 What is a CV? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Resume Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Action Verbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Resume Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 What Not to Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Too Much or Too Little: Make it Fill . . . . . . . . . . . . . . . . . . 26 Make it Fit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Providing References . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Job Search Correspondence/ Sample Cover Letter Format . . . . . . . . . . . . . . . . . . . 29 Sample Internship Cover Letter . . . . . . . . . . . . . . . . . . . 30 Sample Cover Letter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Email Correspondence . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Thank-You Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Ten Rules of Interviewing . . . . . . . . . . . . . . . . . . . . . . . . . 33 Behavioral Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Typical Interview Questions . . . . . . . . . . . . . . . . . . . . . . 35 Questions to Ask Employers . . . . . . . . . . . . . . . . . . . . . . 36 On Campus Interviews (OCI) . . . . . . . . . . . . . . . . . . . . . 36 Evaluating Company Benefits . . . . . . . . . . . . . . . . . . . . 37 Advertiser Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

University of California, Irvine

Career Center

Career Center Services

Individual Career Counseling
Appointments with professional career counselors are available for career planning, job search and graduate school preparation .

On Campus Interviewing (OCI)

Companies conduct on-campus interviews each quarter of the academic year for full-time and internship positions .

Take Ten
10 minute drop-in career consultation & resume critiques .

Job & Internship Listings (Zotlink)

Over 22,000 full-time, part-time, work-study, and summer/ seasonal positions are listed on Zotlink each year .

Internship Advising
Internship workshops and individual advising appointments are available .

Vault

Online Career Resource Library .

Going Global

Workshops
Offered daily to provide information about resume writing, interviewing techniques, job search strategies, internship planning, and graduate/professional school preparation .

Online research tool containing country-specific information with recommended websites and insider tips and advice regarding employment .

Facebook

Webshops
24/7 access to workshops: Short flash presentations on career/job search related topics .

Join the Career Center Facebook Group to stay up-to-date on upcoming events, read quick tips, and view photos of our events .

Career Fest
A series of 20+ panel presentations on various industries and careers . You will have the opportunity to gain knowledge about your particular career interests and network with professionals .

Videos

View short videos where you can get tips from employers, advice from the Career Center staff, and career-related information from your UCI Peers!

Quick Tips

Career Assessments
The Strong Interest Inventory and the Myers-Briggs assessment will help you gather information for career decision making .

QuickTips online can answer most of your questions including choosing a major, writing a resume/cover letter, interviewing, dining etiquette, and applying to grad school .

Events
ork-Study&CampusJobFair(Welcome W Week) areerFairs(Fall, Winter, Spring) C raduate/ProfessionalSchoolDay(Fall) G awSchoolFair(Fall) L areerFest(Winter) C nternshipDaze(Winter) I ealthProfessionsGraduateSchoolFair(Spring) H uestSpeakers(Throughout the Year) G

Career Resource Library

Features information on occupations, graduate/ professional school programs and various industries .

UCDC and Sacramento Internship Programs

Provides students with the resources to obtain summer internships in Washington, D .C . and Sacramento .

Career Connections
Online database of UCI alumni and community members in various careers willing to answer your career questions .

Peer Consultants 2010-2011

www.career.uci.edu

University of California, Irvine

TransferableSkills
T
ransferable skills are skills that can be taken from ones life experience and be applied to another very different life experience . Prospective employers expect you to articulate and apply the skills you have learned in college and in everyday life to the work environment .

What are MyTransferableSkills?

There are three types of transferable skills:

Your transferable skills are aptitudes usually acquired at an early age and refined over time by experience and education .

ExamplesofSkillsRelatedto... Information/Data People Things

Schedule/Coordinate Edit/Write Compute Analyze Innovate Budget/Forecast Synthesize Organize/Plan Research

Represent/Advocate Speak/Present Persuade/Sell Supervise Train/Teach/Tutor Negotiate/Mediate Counsel/Advise Collaborate Serve Clients/Customer

Handle Operate Set up/Install Design Repair/Restore Maintain Build/Construct Sketch/Draw Inspect/Test

Activity

Identify 3 of your favorite transferable skills . Then give 2 examples from your past experience for each skill . Remember: Experience includes volunteer activities, club/organization leadership activities, part-time jobs, internships, classes, etc . Skill: Coordinate Example: Coordinated a drinking and driving lecture for 2,500 students. Example: Coordinated alumni events to raise funding for non-profit organizations. Skill #1: _______________________________________________________________________________________ Example: _____________________________________________________________________________________ Example: _____________________________________________________________________________________ Skill #2: _______________________________________________________________________________________ Example: _____________________________________________________________________________________ Example: _____________________________________________________________________________________ Skill #3: _______________________________________________________________________________________ Example: _____________________________________________________________________________________ Example: _____________________________________________________________________________________

University of California, Irvine

Career Center

Q: A:
Interesting Internship Factoids*

HowdoIgetajobwithoutexperience? HowdoIgainexperiencewithoutajob?

Internships
Completinganinternshipishelpfulin:
a . Focusing or confirming your career goals b . Building a professional network c . Developing your professional skills

WaystoMaximizeYourInternship
1 . Make sure the internship is project-based and you are obtaining meaningful work experience . 2 . Deliver high-quality work and strive to exceed expectations . 3 . Develop mentor relationships and conduct informational interviews with professionals across the organization . 4 . Take the initiative to seek additional responsibilities when you have completed your work . 5 . Maintain your network after the internship is over for future referrals and letters of recommendation . 6 . Make the right first impressiondemonstrate professional etiquette .

1 . Overall, students in the Class of 2010 who had internships received an average salary offer of $41,580 . Meanwhile, their classmates who didnt take internships received an average starting salary offer of $34,601 . 2 . New graduates who took part in an internship program were more likely to have received a job offer than their peers who had no internship experience . 3 . Study found that 42 .3% of the seniors who had internship experience and applied for a job received at least one job offer . 4 . Among employers responding to 2010 survey, 83 .4% say internship programs are designed to help the organization recruit entry-level college hires .
*All statistics provided by the National Association of Colleges & Employers (NACE) .

InformationalInterviews
The best way to learn about a job is to talk to someone who does it . The goal of informational interviews is to collect information about a particular occupation or industry in which you have an interest . By conducting informational interviews you can make yourself more marketable, write targeted resumes, practice your interviewing skills and make valuable networking contacts . Securing a job or internship is never the main focus of an informational interview, so dont ask for a job . If you conduct yourself in a professional manner, are well prepared and make a strong impression, you can cultivate relationships that may lead to future jobs .

SettingUpInformationalInterviews

Locate people in a profession of interest . Ask family and friends for contacts, join LinkedIn or a professional organization, or visit Career Connections on the Career Center website to find alums or professionals in your field . Send a short email requesting an interview, follow up with a phone call to schedule a time and location . You can also cold call people if thats comfortable for you . Mention if you received their name through a mutual acquaintance as it might make them more open to meeting you .

explore topics they bring up that you hadnt thought about . Prepare more questions than youll ask so you can choose whats right for the situation .

WhatsNext?

Send a thank-you note . Ask if you may contact them again in the future and ask if they are willing to critique your resume . Update them every few months to let them know about your progress . An online directory consisting of UCI alumni and community members who have agreed to share their career and professional experiences with UCI students . Access this directory and resource for informational interviews at www.career.uci.edu.

PreparingforInformationalInterviews

Career Connections

Do your homework . Research the company and position . Generate a list of questions you want to know about their career and their advice on how to enter the profession . Write open-ended questions: What do you like most about your job? If you were in my position, what would you be doing to prepare for this job? Be flexible so you can

www.career.uci.edu

University of California, Irvine

YourOnlinePresence
Its no secret that employers are using search engines and social networking
sites to learn about potential employees . Here are some tips on how to protect your image and make the internet work for you in your job search .

Clean it up!
Google yourself, make sure you would be ok with a future employer seeing what you find. Set your Facebook/MySpace to private. Make sure your Facebook/MySpace picture profile is presentable for an employer. Ask your friends to untag you on photos that may not be professional. Do you know all of your friends? They might work for or be a potential employer. Clean up your profiles (no party pictures, no illegal activity, no foul language). Use caution when posting on other walls (not everyone uses privacy settings). Be aware of applications that may report you on the web (your whereabouts, etc.). Are your blogs presentable to a future employer? Remove any old versions of your resume that you may have posted.

Make it work!
Google any company in which you have an interest, find out what other people are saying about them. Check if any of the companies you are interested in have a Facebook account. Join LinkedIn, its the professional version of Facebook. Join professional groups in LinkedIn and follow companies you are interested in. List your career goals on your LinkedIn profile. When asking an individual to connect with you on LinkedIn, send a personalized email (not the provided template) . Check out the workplace networks on Facebook. Check if any of your companies of interest have an employee blog. Post your resume on Zotlink (after having it critiqued at the Career Center). Use caution when posting your resume on unsecure job boards (you may want to eliminate your home address information) . Create a website to showcase some of your work. Use niche job boards rather than huge national ones.

University of California, Irvine

Career Center

JOBSEARCHTIPS
Talk to people you know Discuss career goals with faculty Conduct Informational Interviews Attend Career Fest Panels (February)

A successful job search will utilize several of these strategies.

1 2 3 4 5

Networking
Join Professional Organizations Inquire directly with employers Join Linkedin .com

RecommendedResources:CareerConnections,DirectoryofOCNetworkingOrgs., dir.yahoo.com/Business_and_Economy/Organizations/Professional

Internships

Watch a 5 Steps to Landing an Internship Webshop (www .career .uci .edu) Attend Internship Daze (January) Search for internships on ZotLink

RecommendedResource:VaultGuidetoTopInternships:www.career.uci.eduorCareerLibrary

Internet Postings

Search ZotLink Review Company Employment Postings Search job boards specific to your field

RecommendedResource:FindAdditionalResources:www.career.uci.edu

On Campus Recruiting

Participate in the On Campus Interview Program View the Introduction to OCI Webshop (www .career .uci .edu) Attend Employer Information Sessions

RecommendedResource:ZotLink:www.career.uci.edu

Career Fairs

Attend Career Fairs UCI hosts a fair Fall, Winter, and Spring Quarters Check fairs in the community

Recommended Resources: Career Fair Workshop, Career Center Videos

DO

-Tailoryourresume/coverletter -Exhaustallofyourresources -Researchtheemployer -Keeptrackofyourcorrespondence -Dressprofessionally -Consideremploymentagencies

DONT
www.career.uci.edu

-Forgetthesmallcompanies -Discusssalarybeforetheoffer -Applytoanyandeveryjob -Procrastinate -Getdiscouraged

For more advice, attend a Job Search Strategies Workshop or stop by Take 10.
University of California, Irvine

WhatsYour NetworkingQuotient?
I
n the job search process it really is about who you know . More than 60% of successful job seekers report they found their job through their connections . If you want to be a successful job seeker you need to start networking well before you need a job . Conducting informational interviews, attending club/organization functions, joining professional associations, and attending events on campus are a few of the planned ways you can network . In addition to these planned encounters with people who might help you in your job search, you also need to be aware of those chance meetings that might prove just as useful . Below is a Networking IQ Quiz that will help you to see if you are taking advantage of all the networking opportunities available to you .

1. Youthinknetworkingis

a . A manipulative, deceitful way to get ahead b . A one-sided relationship where one person relies on the other c . A challenging activity that requires you to admit we all need the help of others from time to time d . A mutually beneficial long-term relationship where each party is open to opportunities to help the other advance professionally a . Dont work or join organizations, your studies are all that matters b . Get a job to earn money, even though it has no connection to what you want to do for a career c . Get one internship your senior year d . Get several internships so you can get a variety of experiences and make more contacts a . Stand in a corner by yourself and avoid eye contact if someone approaches b . Look for someone else who seems uncomfortable, make eye contact and be open to talking c . Ask your friend to introduce you to others there d . Start talking to people and try to work the room a . Read want ads b . Post your resume on Monster and see what happens c . Tell everyone you know youre looking for work d . Tell everyone and join professional organizations to meet more people a . Dont attend since its probably not for your major b . Attend the panel, but dont speak to anyone c . Attend the panel and ask for peoples cards before leaving d . Attend the panel, speak to the presenters, ask for their cards and give them your card and possibly follow up with an informational interview

2. Whileyouareinschoolyou

3. Yourfriendtalksyouintoattendingasocialgathering.Doyou

4. Whenyouareinthejobmarkethowwillyoulookforjobs?

5. TheCareerCenterissponsoringapanelwithpeopleinthefieldyouwanttoenter.You

6. ourfriendinvitesyoutoaparty.Someonethereworksatthecompanyyouwanttoworkfor. Y Whatdoyoudo?
a . Forget about it since a party is an inappropriate place to talk business b . Ask your friend to talk to the person about the company and report back to you c . Ask someone who knows the person well for an introduction d . Approach the person, introduce yourself and start a conversation a . Just go to classes and study b . Go to some of the events sponsored by your department c . Join a club or organization, attend their events and join a committee d . Join several clubs and organizations and take on leadership positions

7. WhileyouareatUCIyou

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University of California, Irvine

Career Center

8. Youreonaplane.Doyou

a . Sit down, put on an eye mask and sleep b . Read a book, and answer questions if the person next to you asks you any c . Ask a simple question of the person sitting next to you and let them control the conversation d . Strike up a conversation with the person sitting next to you since you never know if they might be an important contact for you a . Sit in the back corner and work on your laptop b . Sit near the front, talk to other students and answer the professors questions if asked directly c . Sit in the front row, ask questions and talk to the TAs during their office hours and discussion sessions d . Sit in the front row, ask questions, attend the professors office hours (even if you are doing well in the class) and join a study group a . Stick mostly to yourself and focus on your studies b . Socialize with people who started your program with you c . Socialize with as many students in your department/ school as possible d . Socialize with as many students as you can regardless of department or school

Scoring:a-0,b-1,c-2,d-3
0-5 NetworkingPhobic.You dont like networking, dont see a need for it and may believe asking others for help is a sign of weakness . You may want to change your mindset and explore your negative views toward networking . 6-15 NetworkingNovice.You take only low risk opportunities to network and probably miss many opportunities . You need to explore your networking blocks and find a networking mentor . 16-24 NetworkingWannaB. Youre good at recognizing networking opportunities and sometimes take the initiative . Networking takes you out of your comfort zone, but you clearly understand the value of building connections . You need to build your confidence and learn strategies to help you take the initiative more . 25-30 NetworkingGenius.Youre a networking pro . You seek out opportunities to meet new people, clearly understand the importance of building connections and realize the key to success is often not about what you know but who you know . You might consider being a networking mentor .

9. Howdoyouapproachyourclasses?

10. Currentlyyou

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University of California, Irvine

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ResumeHelp

hatever your career goal, you will be communicating with employers in writing especially with resumes, letters and emails . You will often make your first impression with an employer through your writing, and you will want that impression to be outstanding . For additional resume help, view the Resume Basics webshop online at www.career.uci.edu .

to the position and the skills, knowledge and abilities it requires .

HowtoDevelopaResume
Analyze the job description for skills and abilities. Create a list of your accomplishments and skills . Choose the appropriate format: Chronologicalorganizes information by experiences in reverse chronological order, with the most recent positions first . It is the most commonly used . Hybrid/Functionalorganizes information into groupings of skills or accomplishments . Write descriptive phrasesBegin phrases with action verbs, be specific and concise; match your abilities and achievements to the skills required in the position .

Resumes

An effective resume succinctly describes your education and experience that specifically relate to the job you are applying for . Your resume is a written snapshot that should clearly support your career goal and be tailored to the particular position for which you are applying . Information on the resume should be presented in order of relevance

Resume Dos
Use a readable font Emphasize results produced, significant achievements, recognition from others Quantify when possible and use specific examples Check the spelling of every word; make sure grammar and punctuation are correct Have someone else proofread your resume Get feedback from several people Begin phrases with action verbs such as developed or initiated or led Be truthful about your accomplishments Keep your resume to one page Use resume quality paper for career fairs Check formatting on printed version

Resume Donts
Use personal pronouns such as I or my Use complete sentences Include personal information such as marital status, social security number, or age Use flashy graphics or colored paper Mention controversial activities or associations List unrelated, detailed duties such as opened mail or filed documents Exaggerate your experience Use abbreviations Have a vague objective Include high school information

WhatisaCV?

O
12

utside the United States, CV and resume are synonymous . Inside the United States, CV stands for curriculum vitae and is a document used to apply for positions in an academic setting . If you are applying to graduate school you might be asked to submit a CV as part of your application packet . You can easily adapt your current resume into a CV by adding 3 additional sections,

if you have had experience in those areas: 1) research experience, 2) teaching/mentoring experience and 3) publications or poster presentations . You might want to list these experience categories above your professional experience to draw attention to your academic credentials . A CV also includes a list of your references with their job title and contact information .

University of California, Irvine

Career Center

Resume Categories
CONTACT INFORMATION Include name, address, phone, email Melissa Martinez 1234 University Drive Irvine, CA 92697 mmartinez@uci.edu OBJECTIVE Brief statement indicating a specific job goal. May also highlight relevant skills. To obtain an internship in public relations utilizing strong communication and writing skills EDUCATION Name of school, degree, major(s) and minor(s), anticipated graduation date. Include coursework if relevant to position, include study abroad experiences, include GPA if it is 3.0 or higher. University of California, Irvine Bachelor of Science, Biological Sciences, June 2010 GPA: 3.4 EXPERIENCE Include paid, volunteer or military experience. Note the organization, job title, and dates of employment. Emphasize duties and accomplishments appropriate to the position for which you are applying. List all experiences in reverse chronological order. You may also divide this section into specific categories: RELATED EXPERIENCE / ADDITIONAL EXPERIENCE / LEADERSHIP EXPERIENCE / INTERNSHIP EXPERIENCE / INTERNATIONAL EXPERIENCE / LAB EXPERIENCE, ETC. UCI Biological Science Department, Tutor Tutored 10-15 students in various science areas. ACTIVITIES List student activities, committees, professional associationsdescribe any leadership roles or special projects RESEARCH/PUBLICATIONS Describe relevant research projects and any posters, articles, papers or books published PROJECTS Elaborate on relevant projects completed for a class SKILLS Computer skills, lab techniques, or language skills COMMUNITY INVOLVEMENT/VOLUNTEER SERVICE Describe involvement, leadership roles, and demonstrated skills PROFESSIONAL ASSOCIATIONS List any involvement with professional associations HONORS May include academic honors, honor societies and scholarships LANGUAGES Include the language and level of proficiency, for example fluent or conversational, read and write
www.career.uci.edu University of California, Irvine

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ActionVerbsfor Resumes and Cover Letters

14

University of California, Irvine

Career Center

Internship Example

Email: dparker@uci.edu Phone: 714-644-0000 Campus: 2121 Wilson Dr. Costa Mesa, CA 92704 Home: 2566 S. Mitchell St. San Bernardino, CA 92885

David Parker

OBJECTIVE Seeking an internship in a creative setting that will utilize artistic and organizational skills. EDUCATION Bachelor of Arts in Studio Art University of California, Irvine GPA: 3.42 Relevant Coursework n Interdisciplinary Digital Arts n History of Intermedia n Projects in Public Art Advanced Drawing n Advanced Color Photography EXPERIENCE Claire Trevor, School of the Arts, University of California, Irvine October 2010 Present Peer Advisor n Assist students with scheduling upcoming courses and resolve current scheduling conflicts. n Attend monthly meetings for information related to academic counseling services. n Perform office duties including answering telephones, filing, making copies and faxes. n Enhance interpersonal skills through individual contact with students and administration. ACTIVITIES Photographers Society, University of California, Irvine January 2009 Present Member n Participate in meetings and discussions related to the methods, arts and equipment for photography. Circle K, University of California, Irvine September 2007 Present Member n Attended a Circle K conference focusing on leadership training. n Participate in various service events around the local community working with children and at-risk youth. SKILLS Computer: Flash 5, Adobe Photoshop, Adobe Illustrator, Adobe Premier, CorelDraw, Quark, Microsoft Publisher, Microsoft Word, PowerPoint Language: Conversational French June 2012

www.career.uci.edu

University of California, Irvine

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Education Abroad Example

Phone: 888-123-4567 Email: lkay@gmail.com Website: www.lkart.com

OBJECTIVE EDUCATION To become part of the Disney Animation Internship Program University of California, Irvine, June 2012 Bachelor of Arts, Studio Arts Minor, Digital Arts GPA:3.4 Accademia dell Arte, Arezzo, Italy, Summer 2009 University of California, Irvine, Travel Study Program Courses: Advanced Acting, Art History, and Italian Language EXHIBITIONS Winter Invitational, University Art Gallery, Irvine, California, 2012 Curated by Mary Lee Senior Exhibition, University Art Gallery, Irvine, California, 2012 Curated by Joshua Allen Awarded 2nd Place Painting, Juried by Leslie Lock Spring Annual, Wilson Gallery, Laguna Beach, California, 2009 Curated by Jennifer Wilson JUROR EXPERIENCE RELATED EXPERIENCE Senior Exhibition, University Art Gallery, Irvine, California, 2009

Lisa Kai

Wilson Gallery, Laguna Beach, California Intern, June 2009 Present Attendweeklyeducationalsessionsongallerypieces Organized6exhibitionopeningreceptions Provideinformationtowalk-incustomers Maintainapristinegalleryenvironment Irvine Fine Arts Center, Irvine, California Intern, Kids Art Club, June 2009 September 2009 AssistedClubDirectortofacilitatechildrensartcampforages3-5 Createdandmanagedyouthpainting,drawing,andsculptureprojects ArrangedKidsArtClubExhibition Newport Beach Film Festival, Newport Beach, California Volunteer, April 2007, 2008, 2009 Providedguestswiththeaterinformation,ticketprices,schedule,andlocations Usheredgueststotheirtheaterseats

SKILLS
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Computer: Adobe Photoshop, Adobe Illustrator, CorelDraw, Adobe Flash Language: Proficient in Italian
Career Center

University of California, Irvine

TransferStudentExample
529 East Peltason Drive Irvine, CA 92617 (949) 824-5567 sngo@uci.edu OBJECTIVE Seeking a Copy Editor internship utilizing written, analytical, and organizational skills EDUCATION Bachelor of Arts in English, Cumulative GPA 3.5 University of California, Irvine Associate of Arts in Liberal Arts, Cumulative GPA 3.4 Santa Ana College June 2012 June 2009

SAMANTHA NGO

RELEVANT EXPERIENCE New University, University of California, Irvine Newspaper Intern January 2010 present n Develop creative stories for school paper with a focus on student culture n Gather daily news events within the university by interviewing students, faculty, and administrators El Don, Santa Ana College News Editor August 2007 June 2008 n Responsible for all aspects of editing, writing, and reporting n Produced new story ideas for features based on current social, political and community events n Arranged interviews with students, faculty, business owners, and community members to gather local news n Attended school and community events on a weekly basis to report on current events OTHER EXPERIENCE Mitchell Legal Investigations Inc., Irvine, CA Administrative Assistant n Track new, open and closed client cases n Update supervisors daily schedule and inform him of upcoming events n Transcribe memos, letters, and reminders on a daily basis n Translate for Vietnamese speaking clients and witnesses Starbucks Coffee, Irvine, CA Supervisor n Managed six baristas and coordinated breaks n Balanced registers, the vault and carried out financial transactions at local bank n Trained 5 new hires in areas of customer service, cashiering and store policies n Maintained open communication with colleagues to reach companys core standards Barista n Provided excellent customer service to ensure consumers satisfaction n Brewed coffee, took orders and prepared drinks n Maintained store and stock inventory

September 2009 present

August 2008 September 2009

June 2007 August 2008

SKILLS n Language: Fluent in Vietnamese n Computer: Proficient in Microsoft Office, Photoshop, Final Cut Pro, Macromedia Dreamweaver HONORS/ SCHOLARSHIPS/AWARDS n Deans Honor List, University of California, Irvine Fall 2009 n Mirrle W. Bouchey English Major Scholarship, Santa Ana College Spring 2009 n Bronze Service and Leadership Award, Santa Ana College Spring 2009
www.career.uci.edu University of California, Irvine

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DoubleMajorExample

Andrew Anteater
34 Campus Irvine, CA 92697 (949) 846-6889 aaeater@uci.edu

Objective Education

A management consulting position in the field of Customer Relationship Management utilizing strong analytical and customer service skills Bachelor of Arts in Economics Bachelor of Arts in Psychology University of California, Irvine Relevant Courses: Finance, Accounting, Computer Science and Calculus June 2012

Skills Experience

Computer: Proficient in both Macintosh and PC computers. Knowledge of WordPerfect, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Photoshop, and HTML Languages: Fluent in Mandarin, Cantonese (spoken) Sales Associate July 2009-present Banana Republic, Costa Mesa, CA Awarded Star Performer the first month of employment Continuously exceed sales goals by 150%, well surpassing average associates goals Manage all customer service activities Intern Manager for Senior Financial Consultant February 2009-present Merrill Lynch, Costa Mesa, CA Facilitate major marketing projects resulting in a 20% increase of clients and generating an additional $1 million in revenue Analyze current financial market conditions and compile data from S&P 500 reports for clients Promoted to Intern Manager within six months Hired and trained new team of interns to support two senior financial consultants Sales Representative November 2008-April 2009 Cashmere Elite, Newport Beach, CA Achieved number one sales representative position in the first four months by increasing sales over 50%, twice the growth rate of the company Hired as sales representative and promoted to sales manager within four months Customer Service Representative Merrill Lynch, Newport Beach, CA Cold called potential customers to attend investment seminars Attracted 30% more attendees to the Merrill Lynch seminar October 2007-January 2008

Activities/Services

Elected ASUCI Administrative Intern and Greek Affairs Commissioner (2008-2010) Elected Kappa Alpha Theta Publicity and Activities chair (2008-2010) Songfest Winner (2009 Musical competition that benefited various philanthropies)
Career Center

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University of California, Irvine

Technical Example

Dylan McDermott

123 Stanford Ct . Irvine, CA 92612 (949) 123-4567, dylanmcdermott@uci .edu OBJECTIVE An opportunity to be involved in the design, engineering and testing of innovative vehicles EDUCATION UniversityofCaliforniaIrvine, Irvine, CA B .S . Degree in Mechanical Engineering, Specialization in Mechanical System Design ArtCenterSchoolofDesign, Pasadena, CA Product and Transportation Design Course

June 2012 December 2009

ENGINEERING PROJECT EXPERIENCE UCI 2011 Formula SAE Race Team September 2011 - present Lead Chassis Engineer . Lead a team of 6-8 students in the design of a lightweight, chrome-moly space frame chassis to conform to SAE rules, and successfully integrated other vehicle subsystems for 2011 race car . Manage a team of 6 students to manufacture and assemble the prototype chassis and to package components for final assembly . UCIEngineeringDesigninIndustryProgram:TheDolphinProject March 2011-June 2011 Team Member . Worked with a team of 5 engineering students to perform a design and feasibility study of the energy saving opportunity in the application of a bulbous nose design to a 30 ft displacement yacht . Expected savings are in the range of 30 percent . Extreme Gravity Racing January 2010-September 2010 Team Member/Lead . Worked on the design and construction of the 2008 UCI Extreme Gravity Racer, which won the 2008 Most Innovative Design Award . Led team for the UCI 2009 Extreme Gravity Racer Event . Managed a 4 person team to construct a steel tube space frame chassis and was responsible for the CNC machining of components for innovative steering system . ADDITIONAL EXPERIENCE UCIstudentsection,AmericanSocietyofMechanicalEngineers May 2010-Present President . Organized social and professional events for mechanical engineering students such as professional visits from Kiewit Pacific, and Northrop Grumman, as well as an annual Engineering Alumni Night, and Engineers Week BBQ . UCIstudentchapter,SocietyofAutomotiveEngineers May 2009-June 2010 Member . Worked on the 2008 Formula SAE car restoration project to update and test the 2009 car for the 2010 FSAE practice event . TECHNICALSKILLS Drawing: Perspective drawing, basic rendering, Adobe Photoshop and Illustrator Design: Solidworks, Mathematica, CosmoWorks Manufacturing: FeatureCam, CNC/manual mill and lathe, TIG and MIG welding Reporting: 8Matlab, Labview, Microsoft Office AWARDS Excellence in Engineering Design, 2010 Department of Mechanical and Aerospace Engineering Service Award, 2010 Most Innovative Design Award, Extreme Gravity Racer, 2010
www.career.uci.edu University of California, Irvine

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Laboratory Experience Example

2345 McNally Altadena, CA 91001

Lawrence A. Walker

(626) 798-3458 lwalker@aol.com

Objective Education

Seeking employment in a hospital laboratory setting B.S., Biological Sciences Specialization: Cell Biology, and Molecular and Biochemistry University of California, Irvine, GPA 3.4 Relevant Coursework Immunology with Hematology, Human Parasitology Virology, Cell Biology, Microbiology, Biochemistry Laboratory

June 2012

Laboratory Skills Certification Experience

Enzyme characterization, RIAs, ion-exchange chromatography, gel electrophoresis, protein assays, plasma preps, aseptic techniques, use of radioisotopes, HPLC, cell fractionation Certified Blood Withdrawal, EKG Technician Research Assistant, UCI Biochemistry Department January 2011- present Carry out research project in Biochemistry in the electron transport chain in the nitrogen-fixing bacteria Azotobacter vinelandii. Work is in the process of publication. President, Flying Samaritans, Irvine, CA September 2010- present Promote club to college students interested in healthcare. Oversee other officers and activities of the club to communicate purpose of organization. Hospital Volunteer, Friendly Hills Healthcare Network, Pasadena, CA December 2008- December 2009 Shadowed and assisted doctors and nurses in the Emergency Room and Dietary Nutrition Office. Transported and handled discharge of patients. Tutor, UCI Biological Sciences Department Tutored 10-15 students in various areas of need in the sciences. April 2008-June 2008

Honors

Deans Honor List: 10 Quarters Joseph H. Stephens Award for Outstanding Research in Molecular Biology & Biochemistry Phi Beta Kappa Golden Key Honor Society American Red Cross, 2009 Habitat for Humanity, 2009 AIDS Walk in Orange County, 2007 Proficient in Sigma Plot, Jandel and Microsoft Office

Activities

Skills

20

University of California, Irvine

Career Center

Chronological Example

180 W. Peltason Drive #3 Irvine, California 92695

ALICIA GUTIERREZ

agutier@uci.edu (949) 856-2876

OBJECTIVE EDUCATION RELEVANT EXPERIENCE

Elementary School Teacher University of California, Irvine B.A., International Studies, Minor: Education, June 2011 University of Costa Rica, Educational Abroad Program, Spring 2010 Vista Verde Elementary School, Irvine, CA (September 2010-present) Tutor and Teachers Aide Evaluate and assess 1st grade math skills. Motivate underachieving students toward success in their annual district exams. Design individualized curriculum. Saddleback High School, Santa Ana, CA (September 2010-present) Teaching Intern Develop a semester teaching unit on culture, ethnicity and identity. Conceptualize and implement a yearlong project for ESL students culminating in a journal of autobiographical works. Create a learning tool and model for other ESL teachers. Draft proposal to finance project, which resulted in being awarded grant support. National Cheerleaders Association, Garland, TX (July-August 2008 & 2009) Instructor and Camp Leader Instructed students of all ages in cheerleading, gymnastics and dance. Collaborated with a team of instructors to create a positive, fun and lively learning atmosphere.

OTHER EXPERIENCE

Rush Chairperson for Chi Omega Sorority, Irvine, CA (January 2010-present) Direct team of 70 chapter members in planning recruitment. Recruit women to join Chi Omega Mu Chapter by implementing marketing strategies. Increased chapter unity and spirit by designing team building activities. Budget spending for Rush preparation week and Rush week. Managing Editor, Maganda, a Filipino Literary and Art Magazine, Garden Grove, CA (June 2009-May 2010) Organized fundraising and promotional events. Designed visual concept for the magazines 2008 debut. Sought out performers for events. Salesperson, Macys, Costa Mesa, CA (July 2009-December 2009) Refined communication skills and marketing techniques. Led in clothing sales for the months of July and August.

SKILLS

Proficient in conversational Spanish. Microsoft Word, Excel, Adobe Photoshop, Dreamweaver, SoundEdit Pro.
www.career.uci.edu University of California, Irvine

21

Hybrid/FunctionalExample

AliciaGutierrez
OBJECTIVE EDUCATION

180 W. Peltason Drive #3 Irvine, CA 92695 949.999.9999 agutier@uci.edu

To obtain a position in marketing applying strong leadership and communication skills UniversityofCalifornia,Irvine Bachelor of Arts, International Studies, June 2011 Minor, Educational Studies Educational Abroad Program, University of Costa Rica, Spring 2010

EXPERIENCE
Marketing Chi Omega Sorority, Irvine, CA Rush Chairperson, January 2010-present Recruit women to join Chi Omega Mu Chapter by implementing marketing strategies Direct team of 70 chapter members in planning recruitment Increased chapter membership by 25% SaddlebackHighSchool, Santa Ana, CA Teaching Intern, September 2010-present Develop and enhance management skills in ESL classroom of 24 students Coordinate classroom activities and projects to enrich learning exercises Vista Verde Elementary School, Irvine, CA Tutor and Teachers Aide, September 2010-present Evaluated and assessed 1st grade math skills Motivated underachieving students toward success in their annual district exams Designed and organized individual curriculum National Cheerleaders Association, Garland, TX Instructor and Camp Leader, Summer 2008-2009 Collaborated with a team of instructors to create a positive, fun and lively learning atmosphere Instructed students of all ages in cheerleading, gymnastics, and dance Communication Maganda,aFilipinoLiteraryandArtMagazine, Irvine, CA Managing Editor, June 2009-May 2010 Wrote fundraising proposals and advertising for promotional events Contacted and communicated with performers for events Macys, Costa Mesa, CA Salesperson, July 2009-December 2009 Assisted customers in merchandise selection and purchase

Management

SKILLS
22

Microsoft Excel, Word, Adobe Photoshop, Dreamweaver, SoundEdit Pro Proficient in conversational Spanish
Career Center

University of California, Irvine

Graduate Student Example

Zehua Tang
83 Main St., Irvine, CA 92617 (555) 555-5555; ztang@yahoo.com
Objective To utilize physics knowledge, programming skills and ability to analyze complex problems through joining a design and development group Education M.S., Physics, University of California at Irvine B.S., Computational Physics, University of California at Davis Skills Proficient in C, C++, LATEX, UNIX Shells and familiar with Perl, HTML, Java. Comfortable with systems management in most Linux, Windows and Macintosh platforms. Familiar with clean room procedures and scanning electron microscope (SEM) operation. Comfortable with the operation of CAD programs such as AutoCAD and SolidWorks. June 2012 December 2008

Work Experience Graduate Research Assistant, UC Irvine, Physics Department January 2010 Present Familiar with the synthesis of rare earth metallic crystals and their characterization of magnetic and superconducting properties. Assisted with the setup and maintenance of Dr. Fisks new lab at UCI including high temperature furnaces, cryogenic systems, powder diffraction X-ray systems and scanning electron microscope analysis. Performed laboratory research to examine complex problems and the results are pending publication. Teaching Assistant, UC Irvine, Physics Department August 2009 January 2010 Instructed various undergraduate physics laboratory courses. Led discussion and laboratory sections to facilitate students learning of complex materials and topics. Developed presentations for groups of 200 students of various knowledge and skill levels. Research Assistant, UC Davis, Physics Department January 2007 June 2008 Learned to function cohesively in a diverse group setting through the analysis of applications to the Monte-Carlo algorithm, both classical and quantum, through international collaborations. Utilized C, C++ and Fortran to optimize algorithms and code for use in high performance computing. IT Technician, UC Davis, Bookstore September 2006 June 2007 Managed servers and cash registers including Unix database servers. Designed and deployed a wireless system for use in an inventory system. IT Technician, Marelich Mechanical, Hayward, CA July 2004 August 2006 Managed, with two other employees, 500 users at eleven locations. Configured and managed Windows and Linux web and file servers using a combination of shell and Perl scripting. Developed a database to track inventory and managed the backup system. Assistant Project Engineer, Modern Continental, La Paloma, CA January 2004 July 2004 Tracked the progress of a multi-million dollar mechanical contract for the power plant construction by developing a billing budget. Composed and proposed change orders for the construction work. Achievements and Activities Co-authored Destruction of superconductivity by impurities in the attractive Hubbard model, Phys. Rev. B, 144513, no. 72 (2008). Presented a talk and paper entitled Analysis of the Wang-Landu algorithm and its application the Bloom-Capel Model during the 2008 workshop of Recent Developments in Computer Simulation Studies in Condensed Matter Physics at Georgia Tech University.
www.career.uci.edu University of California, Irvine

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CVforUndergraduateStudents
200 Main Street Fullerton, CA 92838

Lynne Le

Home: (714) 666-6666 Cell: (714) 555-5555 Email: lle@uci.edu

Education

University of California, Irvine B.A. International Studies, emphasis in Global Conflict & European History B.A. Psychology and Social Behavior, emphasis in Developmental Psychology Minor in Asian American Studies, Deans Honor List 7 quarters Education Abroad Program, Japan Global Studies Program (April 2012 July 2012)

August 2012

Research Work History

University of California, Irvine Department of Psychology and Social Behavior Summer Undergraduate Research Fellowship Scholar June 2010 August 2010 v esearch involved understanding creativity in adolescents. R v bserved pictorial representations of words drawn by adolescents in China and in the United States, also O transferred coded data into SPSS. v esearched migrants creativity toward adapting to new environments. R Washington, DC - Asian Pacific American Legal Resource Center Program Assistant Intern September 2011 December 2011 v esearched and coordinated the Chinese senior community clinic in Germantown. R v onducted client intake on the bilingual hotline to help clients in matters involving domestic violence, C employment, immigration law, and other legal issues. v ttended various conferences on legal advocacy, and documented client information on Kemps Software A Data Network. University of California, Irvine Office of Research & Graduate Studies Student Assistant III September 2009 September 2011 v anaged Reimbursement Form 5 for budget database, Microsoft Excel for data entries. M v esigned flyers with Microsoft Word ClipArt to promote UC LEADS Information Sessions and Awareness D Campaigns, and generated evaluation forms. v ormulated three portfolios for Office of Graduate Studies undergraduate programs. F University of California, Irvine Office of Financial Aid & Scholarships Financial Aid Peer Advisor July 2008 - September 2009 v erviced students regarding their financial aid files, a phone operator, mail production and distribution, and S met deadline due dates. v sed Infamous & Liberty software for inputting award letters, electronic fund transfers, loan promissory notes, U send back letters, and other selections on both databases. University of California, Irvine Counseling Center Counseling Public Liaison And Networking Team (PLANT) Sept. 2011 March 2012 v ormulated a coalition to advocate for the Counseling Center against the stigma and the social fears of F interacting and seeking counseling. Associate Coordinator Sept 2010- June 2011 v eam consisted of 15 educators, provided guidance as a mentor for nine (9) succeeding educators. T v erved as a budget analyst for the Peer Program. S Peer Educator Sept 2009- June 2010 v ollaborated with a team of 8 educators to research and present workshops on psycho-educational C preventive issues including: assertiveness training, communications, conflict management, depression, eating disorder, goal/time management, grief, intimate relationships, living together, stress management, and test anxiety. v upplied handouts on a series of one-hour workshops marketing the Counseling Center. S v anguages: Fluent in Taiwanese, Mandarin (conversational), currently learning Japanese L v articipated in All University Leadership Conferences (2010 & 2011) P v roficient with Windows, Office XP, Word, Excel, PowerPoint, SPSS P

Leadership Experience

Skills and Abilities

24

University of California, Irvine

Career Center

What Not to Do

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University of California, Irvine

25

26

Resumes are only one page in length, but what do you do of you have too much or not enough information?

Resumes are only one page in length, but what do you do if you have too much or not enough information?

Too Much or Too Little Too Much or Too Little

University of California, Irvine

David Parker 2121 Wilson Drive, Costa Mesa, CA 92704 Email: dparker@uci.edu , Phone: 714-644-0000

Make It Fill
David Parker
2121 Wilson Drive Costa Mesa, CA 92704 Email: dparker@uci.edu Phone: 714-644-0000

OBJECTIVE Seeking an internship in a creative setting that will utilize artistic skills.

Career Center

EDUCATION Bachelor of Arts in Studio Art, June 2012 University of California, Irvine GPA: 3.42

OBJECTIVE Seeking an internship in a creative setting that will utilize artistic skills. EDUCATION Bachelor of Arts in Studio Art, June 2012 University of California, Irvine GPA: 3.42 Relevant Coursework Interdisciplinary Digital Arts Projects in Public Art Advanced Drawing Advanced Color Photography

EXPERIENCE Claire Trevor, School of the Arts, University of California, Irvine Oct 2010 Present Peer Advisor - Assist students with scheduling upcoming courses and resolve current scheduling conflicts. - Attend monthly meetings for information related to academic counseling. - Perform office duties including answering telephones, filing, making copies and faxes.

SKILLS Computer: Flash 5, Adobe Photoshop, Adobe Illustrator Language: Conversational French, Proficient Spanish

Format Make your name 14 pts Use a header that takes several lines Use 12 pt font Make your margins 1 inch Use columns to list courses and skills

EXPERIENCE Claire Trevor, School of the Arts, University of California, Irvine Oct 2010 Present Peer Advisor - Assist students with scheduling upcoming courses and resolve current scheduling conflicts. - Attend monthly meetings for information related to academic counseling. - Perform office duties including answering telephones, filing, make copies and faxes. ACTIVITIES Photographers Society, Irvine High School Jan 2007 May 2008 Member - Participated in meetings and discussions related to the methods and equipment for photography. SKILLS Computer: Flash 5 Adobe Photoshop Adobe Illustrator REFERENCES Available Upon Request Language: Proficient Spanish Conversational French

Content Add a list of relevant courses Freshmen may include relevant high school activities Add References Available upon request Include any experience that demonstrates skill development (volunteer work, class projects, jobs/ activities)

David Parker

2121 Wilson Dr. Costa Mesa, CA 92704 Email: dparker@uci.edu Phone: 714-644-0000 David Parker

OBJECTIVE Seeking an internship in a creative setting that will utilize artistic and organizational skills.

Make It Fit
EDUCATION Bachelor of Arts in Studio Art, June 2012 University of California, Irvine GPA: 3.42

2121 Wilson Drive, Costa Mesa, CA 92704, dparker@uci.edu, 714-644-0000 OBJECTIVE Seeking an internship in a creative setting that will utilize artistic and organizational skills.

EDUCATION Bachelor of Arts in Studio Art June 2012 University of California, Irvine GPA: 3.42

EXPERIENCE

Relevant Coursework Interdisciplinary Digital Arts History of Intermedia Projects in Public Art Advanced Drawing Advanced Color Photography

Relevant Coursework Interdisciplinary Digital Arts, Projects in Public Art Advanced Drawing Advanced Color Photography

SKILLS

Format Make your name 12 pt and bold Type contact info in one line Combine education onto fewer lines Use a smaller font (11pt) Use 1/2 in margins Make blank lines 8 pt Wrap course listings or skills

Claire Trevor, School of the Arts, University of California, Irvine , Oct 2010 Present Peer Advisor - Enhance interpersonal skills by assisting students with scheduling upcoming courses and resolve current scheduling conflicts - Attend monthly meetings for information related to academic counseling services. - Perform office duties including answering telephones, filing, making copies and faxes.

EXPERIENCE Claire Trevor, School of the Arts University of California, Irvine October 2010 Present Peer Advisor - Assist students with scheduling upcoming courses and resolve current scheduling conflicts. - Attend monthly meetings for information related to academic counseling services. - Perform office duties including answering telephones, filing, making copies and faxes. - Enhance interpersonal skills through individual contact with students and administration.

Computer: Flash 5, Adobe Photoshop, Adobe Illustrator, Adobe Premier, CorelDraw, Quark, Microsoft Publisher, Microsoft Word, PowerPoint Language: Conversational French ACTIVITIES

www.career.uci.edu

Content Use only the most relevant and recent experience Combine bullet points Remove References Available upon request

ACTIVITIES Photographers Society University of California, Irvine Jan 2009 Present Member - Participate in meetings and discussions related to the methods, arts and equipment for photography.

Photographers Society, University of California, Irvine , Jan 2009 Present Member - Participate in meetings and discussions related to the methods, arts and equipment for photography. Circle K, University of California, Irvine , Sept 2007 Present Member - Attended a Circle K conference focusing on leadership training. - Participate in various service events around the local community working with children and at-risk youth.

University of California, Irvine

Circle K, University of California, Irvine Sept 2007 Present Member - Attended a Circle K conference focusing on leadership training. - Participate in various service events around the local community working with children and at-risk youth. SKILLS Computer: Flash 5, Adobe Photoshop, Adobe Illustrator, Adobe Premier, CorelDraw, Quark, Microsoft Publisher, Microsoft Word, PowerPoint Language: Conversational French

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REFERENCES Available Upon Request

Providing References

mployers use references to verify information and experience you have given them via the resume and interview .

3 eforeusingapersonasareference, ask them if they B would be comfortable serving as a reference for you (i .e ., will they say positive things), before you give their name to the employer . We suggest meeting with that person to familiarize them with the types of positions to which you are applying and perhaps give them a copy of your resume . 3 References should be people with whom you worked on a regular basis who know your work ethic and can provide a positive recommendation . 3 The quality of the relationship is more important than the job status of your reference . It is better to use a person in a less prestigious position if they know you well, as opposed to the Director who you saw infrequently . 3 It is best to have references from jobs, research, and activities related to the job you are seeking, but any person with whom you worked may serve as a reference . If in doubt, check with a Career Counselor . 3 Typically, you will be asked to provide 3-4 references, or people who know you well .

Your Name Your Address Your Phone Your Email References NAME TITLE ORGANIZATION CONTACT INFO (email, address, phone) For Example: Jan Miles Business Operations Manager ACE Hospital Supplies 25 Colorado Blvd. Los Angeles, CA 90313 Jan.miles@ace.com 714-555-5555

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Career Center

Job Search Correspondence

hroughout your job search, you will be corresponding with employers through cover letters, thank-you letters, acceptance letters (accepting an employment offer), or rejection letters (declining an employment offer) . You will often make your first impression with an employer through your writing and you will want that impression to be outstanding . Correspondence, whether an email or hard copy letter, should be professional, tailored, concise, and well-written .

Sample Cover Letter Format

Your full name Street address City, State and ZIP Date

Contact Name Title Company or Organization Name Street address City, State and ZIP

Dear_____________________: (Paragraph 1) State your reason for contacting this organization (i.e., the position you are seeking and the department, how you learned about the available job). Include: I am enclosing/ attaching my resume for your consideration. (Paragraph 2) Describe your specific interest in the position, field of work, company, etc. Relate your interest, skills, and abilities to the organization you are contacting. Highlight the elements of your background which relate to the position. Use action verbs to connect your experiences to the job description. (Paragraph 3) Express a desire to arrange an interview. For local firms, tell them you will contact them in a week or so to arrange an appointment. For firms at a distance, suggest a time you will be in their area, or suggest an appointment with a local office. Indicate how you can best be reached and thank the reader for his or her consideration. Be directexpect an interview. Sincerely,

Your Signature Here

Type your full name Attachment or Enclosure

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University of California, Irvine

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Sample Internship Cover Letter

Your full name Street address City, State and Zip Date Contact Name Title Company or Organization Name Company Address City, State and Zip Dear Mr. Lewis, I am seeking a marketing internship and learned about your company from your ad in Advertising Age. I am currently a junior at University of California, Irvine pursuing a degree in Business Administration with a specialization in Marketing. Im very interested in joining your team and using my social networking and direct marketing knowledge in a cutting-edge company like XYZ. As the Vice-President of Membership for the UCI Marketing club, I increased membership this year by 30% using Facebook and Twitter to reach out to students across our campus. For my project in Marketing Research, I analyzed the marketing campaigns of several of the employers who recruit on our campus to see which methods were most effective for increasing student turnout at their events. Based on these experiences, I have developed a strong understanding of how to connect with the college age community which I am sure would be helpful to your clients. I am looking for an opportunity to develop these skills further and learn more about the marketing business by joining XYZ as a summer intern. I will be able to start work in June. I have included my resume and look forward to talking to you in more detail about how I might contribute to your team. I will contact you within two weeks to set up an interview at your convenience. Thank you for your consideration, Sincerely, (sign here) Model Anteater

Sample Cover Letter

Evan Lee 12345 Stanford Avenue Irvine, CA 92617 March 7, 2010 Karen Packard Recruiting Manager Enterprise Rent-a-Car 987 Corporation Drive Irvine, CA 92602 Dear Ms. Packard:

I would like to join the Enterprise Rent-a-Car team as an Entry-level Management Trainee. After reviewing the job description on ZotLink and the Enterprise website, I know this position is an excellent match for my interest in sales and management. I was also excited to learn more about the core values at Enterprise such as service, hard work, community, and fun as these fit with my own work values. I am a senior majoring in Psychology and Social Behavior at the University of California, Irvine, and look forward to applying my strong communication and leadership skills in a management training program. Last year as a Resident Assistant, I worked on a team of 8 members to foster the academic, social, and cultural programming in the residence hall. We also work together to help students adjust to college and to provide an enriching residential atmosphere. In this role I was responsible for the well-being of 50 first-year students which helped me develop and refine my management skills. It was through this experience that I became aware of my passion for leadership and teamwork and where I learned the importance of effective interpersonal communication. I will use these skills as a successful Management Trainee at Enterprise. I would like the opportunity to meet with you and discuss my qualifications in greater detail. I will follow up with you in two weeks to check on the status of my application. Thank you in advance for your consideration. Sincerely, Evan Lee Attachment: Resume

Cover Letter Tips:

Always send a cover letter with your resume or application Tailor your letter, explain why you want to work for that specific organization or position Exemplify clear and concise writing skills Show the connection between your experience and the position requirements

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Email Correspondence
Anycorrespondencewithanemployermustbeprofessionalevenemail. Herearesometipstohelpyoumakeagoodimpression

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31

Thank-YouLetters

ithin 48 hours of your interview, you will want to write and send a thank-you letter . It is acceptable to send a thank-you note via email and sometimes it is preferred as it is the quickest way to correspond following an interview . If you interviewed with multiple interviewers, send a unique letter to each person (or copy the group on your email) . You may also choose to send a hard copy business letter or handwritten note (just be sure your handwriting is legible) .

EmailThank-YouLetterFormat
Dear Mr ./Ms . Last Name: Thank the interviewer for devoting the time to discuss the available job . (1-2 sentences) State your reasons for considering the job (i .e ., Why you feel you are qualified, and how the employer will benefit from hiring you) . (3-5 sentences) Again, express your interest and that you enjoyed the opportunity to meet . (1-2 sentences) Sincerely, Your Full Name

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Career Center

TenRulesofInterviewing
B
efore stepping into an interview, be sure to practice, practice, practice . A job-seeker going to a job interview without preparing is like an actor performing on opening night without rehearsing . To help with the interview process, keep the following ten rules in mind:

1 2 3 4 5 6 7

Keepyouranswersbriefandconcise.

Unless asked to give more detail, limit your answers to two to three minutes per question . Tape yourself and see how long it takes you to fully answer a question .

8 9 10

questions you want to ask . Then look for opportunities to ask them during the interview . Dont ask about benefits or salary . The interview process is a two-way street whereby you and the interviewer assess each other to determine if there is an appropriate match .

Maintainaconversationalflow.

Includeconcrete,quantifiabledata.

By consciously maintaining a conversational flowa dialogue instead of a monologueyou will be perceived more positively . Use feedback questions at the end of your answers and use body language and voice intonation to create a conversational interchange between you and the interviewer .

Interviewees tend to talk in generalities . Unfortunately, generalities often fail to convince interviewers that the applicant has assets . Include measurable information and provide details about specific accomplishments when discussing your strengths .

Research the company, product lines and c ompetitors.

Research will provide information to help you decide whether youre interested in the company and important data to refer to during the interview .

Repeatyourkeystrengthsthreetimes.

Keepaninterviewjournal.

Its essential that you comfortably and confidently articulate your strengths . Explain how the strengths relate to the companys or departments goals and how they might benefit the potential employer . If you repeat your strengths then they will be remembered andif supported with quantifiable accomplishmentsthey will more likely be believed .

Preparefiveormoresuccessstories.

As soon as possible, write a brief summary of what happened . Note any follow-up action you should take and put it in your calendar . Review your presentation. Keep a journal of your attitude and the way you answered the questions . Did you ask questions to get the information you needed? What might you do differently next time? Prepare and send a brief, concise thank-you letter . Restate your skills and stress what you can do for the company .

In preparing for interviews, make a list of your skills and key assets . Then reflect on past jobs and pick out one or two instances when you used those skills successfully .

In Summary
Because of its importance, interviewing requires advance preparation . Only you will be able to positively affect the outcome . You must be able to compete successfully with the competition for the job you want . In order to do that, be certain you have considered the kind of job you want, why you want it and how you qualify for it . You also must face reality: Is the job attainable? In addition, recognize what it is employers want in their candidates . They want can do and will do employees . Recognize and use the following factors to your benefit as you develop your sales presentation . In evaluating candidates, employers consider the following factors: Ability Character Loyalty Initiative Personality Communication skills Acceptance Work record Recommendations Outside activities while in school Impressions made during the interview

Putyourselfontheirteam.

Ally yourself with the prospective employer by using the employers name and products or services . For example, As a member of __________, I would carefully analyze the __________ and __________ . Show that you are thinking like a member of the team and will fit in with the existing environment . Be careful though not to say anything that would offend or be taken negatively . Your research will help you in this area .

Imageisoftenasimportantascontent.

What you look like and how you say something are just as important as what you say . Studies have shown that 65 percent of the conveyed message is nonverbal; gestures, physical appearance and attire are highly influential during job interviews .

Askquestions.

The types of questions you ask and the way you ask them can make a tremendous impression on the interviewer . Good questions require advance preparation . Just as you plan how you would answer an interviewers questions, write out specific

Written by Roseanne R. Bensley, Career Services, New Mexico State University

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33

Behavioral Interviews
learned from this example . Below is an example of how to use SAR(L) to respond to a question . Question: Tell me about a time you had to deal with conflict with a coworker . Situation: I was part of a team for a class at UCI working on a project with 3 other students . The professor gave us clear guidelines and a timeline for when he wanted things completed . One of the members was behind on his work and it was preventing the rest of us from meeting our timelines . Action: I wanted to find out what the problem was, but I didnt want him to feel defensive . I approached him and said I noticed he seemed to be having difficulty meeting deadlines and asked if there was some way I could help . He explained he wasnt very interested in his part of the project and felt left out of vital decisions . So I asked him what we could do differently to make him feel more a part of the team . Results: We had a talk as a group about how we could work together more effectively and we addressed the concerns he had . After that he met deadlines and even got some things done early and made more contributions to the project that helped us meet our goals . Learn: This experience helped me learn about my own prejudgments and behaviors . I initially assumed he was being lazy and didnt care about the project . After talking to him I realized I was wrong and was glad I wasnt too critical . Now when I have an issue with someones performance I try not to prejudge and I use a problem solving approach rather than a critical approach .

n interviewers biggest underlying question is Can you do the job? They are seeking proof you can do what you say you can do . The most commonly used strategy for getting proof is the behavioral interview . The theory behind behavioral interviews is that the best predictor of future performance is past performance . Behavioral interview questions require the interviewee to provide examples of times when they have performed the skills needed for the job . You need to provide specific examples to convince the interviewer you have the skills they need .

Preparing to Answer Behavioral Interview Questions

A behavioral question asks the interviewee to provide a concrete example of a time when they have effectively demonstrated a specific skill or behavior . For example, Tell me about a time you set a goal and achieved it . A good response to a behavioral question is one that is concise, organized and uses the SAR(L) approach . SAR(L) stands for Situation, Action, Results and Learning . In your response you draw a specific experience from your own background where you demonstrated the skill/behavior in question . You begin with a brief explanation of the situation where you demonstrated this skill/behavior, move to a discussion of what you did that demonstrates the skill and then you explain the results of your action . If you would like to add a final polish to your response you can include what you

Sample Behavioral Interview Questions

Describe a situation where you were able to successfully persuade someone . Describe a time when you faced a stressful situation that demonstrates your coping skills . Give an example of a time you used good judgment and logic in solving a problem . Give me an example of a time you set a goal and achieved it . Give me an example of a time you tried to do something and failed . Give me an example of a time you took the initiative and led . Give me an example of a time you motivated others. Give me an example of a time you anticipated a problem and developed preventative measures . Give me an example of a time you had to make a split second decision . Whats your typical approach to conflict? Tell me about a time you had to go above and beyond the call of duty to get a job done . Tell me about a time you had too many things to do and had to prioritize . Tell me about a time you had to deal with an upset customer or coworker . Tell me about a time you delegated effectively. Tell me about a time your active listening skills paid off. Tell me about a time you had to work with a difficult person .

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Typical Interview Questions

Personal
Tell me about yourself. Who or what has had the greatest influence on your life? What are your major strengths and weaknesses? What motivates you to put forth your greatest effort? What achievements from your past work experience are you most proud of?

Behavioral Questions
Tell me about a conflict you experienced with someone and how you resolved it . Describe a situation when you had multiple tasks to complete under very tight time constraints . Give me examples that would demonstrate that you are a self-starter . Describe a time when you sold your colleague/ supervisor on an idea . Give an example of a time in which you had to come to a relatively quick decision . Tell me about a time when personality differences impacted your work environment . Tell me about a time when you worked on a project as part of a team . What role did you play? Describe a time when you failed at something. What would you have done differently? Give me an example of a situation when you took a leadership role .

School Background
How does your college education experience relate to this job? How did you select your major? College? What extracurricular activities did you participate in and what did you learn from those experiences? What was the most difficult aspect of obtaining a college degree? What were your favorite college courses? Least favorite? Why? If you could relive your college experiences, what would you do differently?

Work Experience
What prior work experience have you had and how does it relate to this job? How would your past supervisors describe you? What were your most significant accomplishments in your prior work experience? What did you enjoy most about your previous work experience? Least?

EmployerKnowledge
Why are you interested in this position? Why are you interested in this particular company? What attracts you to this particular industry? What do you know about our company? Who else are you interviewing with in your job search?

GoalsandObjectives
What are your short and long-term goals? Please describe your ideal work setting. What major accomplishment would you like to achieve in your life and why? What are your career interests? What rewards are most important to you in your career and why?

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1 . 2 . 3 . 4 . 5 . 6 . 7 . 8 . 9 . 10 . 11 . 12 . 13 . 14 . 15 . 16 . 17 . 18 . 19 . 20 .

What would a typical project/assignment be like? How would you describe an ideal employee? What additional qualities does the job require that we havent discussed? How does the current or former occupants background and experience differ from mine? Do you have any concerns or reservations about me as a candidate for this position? How long do people usually stay in this position? What is your vision for this department/unit/company? What are the opportunities for professional growth? How are employees evaluated and promoted within this organization? How would you describe your companys corporate culture? How would you describe your management style? Why do you enjoy working for this company? What essential qualities are you looking for in your new hires? What are the characteristics of a successful person at your company? What are the departments/companys current challenges? How did this position come to be open? What skills do you think are most critical for this position? What are the companys plans for growth? How frequently do you relocate professional employees? Does this company have a policy about promoting from within?

START INTERVIEWING NOW AND HAVE A JOB WAITING FOR YOU WHEN YOU GRADUATE Why should I use OCI when I can apply on theemployerswebsite?
Simply put, you will have a better chance of getting the interview . Top employers like Google, Deloitte and Edwards Lifesciences receive so many resumes from their website, they can not look at them all . When you apply through the OCI program you are guaranteed that the recruiter will look at your resume . Also, many employers will only interview college students through their OCI program .

HowdoIapply?
OCI jobs are posted on ZotLink . You can target your search results to OCI jobs by selecting All OCI Jobs from the Show Me dropdown menu on the ZotLink job search page . Each employer will assign a deadline date to apply .

ImnotgraduatinguntilJune.WhenshouldI startinterviewing?
The best time to get involved with OCI is at the beginning of your junior year . If you are a senior, get involved right away! Many employers ONLY interview in the fall quarter for June grads . This is especially true for Consulting and Technology industries . For more information, please contact oci@uci.edu or call 949-824-6881

Whatkindofemployersconductinterviews usingOCI?
Employers from many different industries including, Banking, Technology, Engineering, Accounting, Retail, Hospitality, Financial Services, and more recruit through OCI . To view a list of companies, please visit the Career Center website .

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EvaluatingCompanyBenefits A
fter months of searching, weeks of interviewing, finallysuccess! You got an offer, or maybe you were very successful and got more than one . Now what!?! Before you accept or reject, take time to evaluate the offer(s) . Dont be swayed by salary alone, consider the entire compensation package . Ask for a few days to think it over . Companies offer both hard and soft benefitssome are negotiable, some arent .

SoftBenefits
1 . 2 . 3 . 4 . 5 . 6 . 7 . 8 .

HardBenefits
1 .

Dress codebusiness casual and dress down Fridays Flextime Telecommuting Corporate culture Company gym Employee discounts Investment and stock options Start date

2 . 3 . 4 . 5 . 6 . 7 . 8 .

InsuranceWhats your monthly premium, what are the co-pays, is it HMO or PPO, how much extra for family? a . medical/dental/vision/drug plan b . disability c . life RetirementDoes the company offer 401(k)s/Roth IRAs, whats their contribution to retirement? Flexible spending accountstax free dollars to pay for dependent care/ unreimbursed medical expenses Vacation time Sick time Relocation expenses Child/eldercare Tuition reimbursement

If you need more information to make the decision, ask the company to tell you more . Many companies have benefit specialists in Human Resources who can guide you through the process . Also, ask your employed family and friends for their perspective . Once you make your decision, call your contact to accept, state the terms you agreed to and your starting date . Ask them to send a letter outlining your agreement . If you are rejecting the offer, thank them for their time and interest, be politenever burn bridges .

FactorsforConsideration
Nature of the work Organizational culture Level of autonomy Travel Salary Mentoring Workplace diversity Stability of organization Quality of higher management Support for continuing education/advanced degree Prestige of organization Cost of living Level of responsibility Location Work hours Benefits Variety of work Stability of industry Advancement opportunities Training and development opportunities Opportunities to learn and grow in job/ company Transferability of skills/experience from job Work/life balance

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Advertiser Index
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College Recruitment Media, and the University of California, Irvine wish to thank the above participating sponsors for making this publication available to students .

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